Pullman Liverpool
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Summary of reviewsThe Pullman Liverpool is highly praised for its enviable location, offering proximity to key attractions like Albert Dock, Liverpool One and the M&S Bank Arena. Guests enjoy the stunning waterfront views of the Mersey River and the hotel's central yet tranquil setting provides a peaceful retreat with easy access to public transport and nearby parking.
The breakfast at Pullman Liverpool is widely appreciated for its variety and quality, though there are mixed opinions on certain items and pricing. Most guests commend the buffet-style offerings and the welcoming, efficient staff. Similarly, the dinner experience receives positive feedback for well-presented and tasty dishes, excellent bar food and live entertainment, despite occasional service delays and limited menu choices.
Guests consistently rave about the spacious, modern rooms, equipped with comfortable beds, large TVs and rainfall showers. Many rooms offer fabulous views of the River Mersey or Liverpool skyline. High standards of cleanliness are a hallmark with spotless rooms and communal areas enhancing the overall experience. The friendly, polite and efficient staff further elevate the guest experience, providing exceptional service.
The hotel's free WiFi is generally reliable, although some guests have encountered connectivity issues. The gym, while small, is functional and appreciated by those looking for a quick workout. Beds at Pullman Liverpool receive remarkable praise for their comfort, adding to the restful sleep experience with their generous size and high-quality bedding.
Pullman Liverpool meets its four-star rating with modern, stylish accommodations, excellent facilities and a superb location. The friendly and helpful staff contribute to a superb overall experience, making the hotel a top choice for both business and leisure travelers. Accessibility features are robust, catering well to guests with disabilities and ensuring a comfortable stay for all.
Despite minor issues with breakfast setup and occasional WiFi connectivity problems, Pullman Liverpool stands out for its cleanliness, comfortable rooms, exceptional staff service and unbeatable location, making it a preferred choice for many travelers to the city.
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The breakfast at Pullman Liverpool is widely appreciated for its variety and quality, though there are mixed opinions on certain items and pricing. Most guests commend the buffet-style offerings and the welcoming, efficient staff. Similarly, the dinner experience receives positive feedback for well-presented and tasty dishes, excellent bar food and live entertainment, despite occasional service delays and limited menu choices.
Guests consistently rave about the spacious, modern rooms, equipped with comfortable beds, large TVs and rainfall showers. Many rooms offer fabulous views of the River Mersey or Liverpool skyline. High standards of cleanliness are a hallmark with spotless rooms and communal areas enhancing the overall experience. The friendly, polite and efficient staff further elevate the guest experience, providing exceptional service.
The hotel's free WiFi is generally reliable, although some guests have encountered connectivity issues. The gym, while small, is functional and appreciated by those looking for a quick workout. Beds at Pullman Liverpool receive remarkable praise for their comfort, adding to the restful sleep experience with their generous size and high-quality bedding.
Pullman Liverpool meets its four-star rating with modern, stylish accommodations, excellent facilities and a superb location. The friendly and helpful staff contribute to a superb overall experience, making the hotel a top choice for both business and leisure travelers. Accessibility features are robust, catering well to guests with disabilities and ensuring a comfortable stay for all.
Despite minor issues with breakfast setup and occasional WiFi connectivity problems, Pullman Liverpool stands out for its cleanliness, comfortable rooms, exceptional staff service and unbeatable location, making it a preferred choice for many travelers to the city.
Hotel Taking Steps Towards Sustainability
As part of the Accor group, this hotel may participate in Planet 21, Accor's sustainability program. This involves efforts to reduce energy and water consumption, manage waste, and promote sustainable sourcing.
Family Friendly Hotel
Located at Kings Dock, this hotel offers modern accommodations. Its proximity to the waterfront and city center makes it a convenient base for families.
Accessible Hotel
This hotel has accessibility for people with reduced mobility and offers reduced mobility rooms. There is wheelchair access and accessible bathrooms. The hotel has 14 accessible rooms with accessible ensuite facilities, including 12 with a wet room/wheel-in shower and 2 with a bath. Adjoining rooms are available for accessible rooms.
Hotel with Gym
Features a fitness center for guests to use. The facilities provide a convenient option for staying active.
Hotel with EV Charging Stations
Pullman Liverpool offers electric car recharging units with both 7 kVA and 11 kVA options available. The hotel provides secured and controlled access parking with lighting.
4-Star Hotel
The Pullman Liverpool offers modern rooms and excellent service. Its waterfront location provides easy access to the city's docks and attractions.
Hotel with Parking
EV charging stations
Guest Reviews
The Pullman Liverpool enjoys an enviable location that receives high praise from its guests. Visitors consistently highlight its proximity to key attractions such as the Albert Dock, Liverpool One and the M&S Bank Arena, making it ideal for attending events, concerts and exploring the city. The hotel's waterfront position offers stunning views of the Mersey River and the surrounding cityscape, frequently mentioned as a key delight.
The convenience of its setting is another notable feature with a short walking distance to museums, restaurants, cafes, bars and shopping areas. Despite its central location, the area maintains a quiet and tranquil atmosphere, providing a peaceful retreat within easy reach of the bustling city center. Many guests appreciate the ease of access to public transport and nearby parking facilities, further enhancing the overall experience.
In summary, the Pullman Liverpool is highly regarded for its superb, ideally situated location on the docks, making it a perfect base for both leisure and business travelers.
Reviews of breakfast at the Pullman Liverpool largely paint a positive picture, although there are a few mixed opinions. Many guests frequently praise the breakfast as excellent, delicious and with a wide variety of options to choose from. The buffet style allows for plenty of choice and several reviews highlight the freshness and quality of the food. Sausages and hot food items, however, received some criticism for their quality.
Guests appreciate the comprehensive selection that includes both continental and cooked breakfast options and some note the excellent value for money. The breakfast staff were often mentioned as welcoming and efficient, further enhancing the breakfast experience with quick service and a pleasant atmosphere.
A few reviews pointed out issues with the breakfast setup, such as chaos during busy times, limited fruit selection and some items getting depleted by late morning. There were also mentions of breakfast being on the expensive side. However, these points seem to be outweighed by the overall positive feedback about the variety and taste of the breakfast offerings.
Overall, the majority of guests seem to thoroughly enjoy the breakfast at Pullman Liverpool, finding it a great start to their day with ample choices and good service.
The dinner experience at Pullman Liverpool has been largely positive according to guest reviews. Many guests praised the freshly cooked and well-presented dishes with particular acclaim for the fabulous evening meals, delicious burgers and tasty bar snacks. The bar and restaurant settings were frequently described as very good or excellent, adding to the overall dining experience. Several reviews highlighted the lovely live entertainment provided by an excellent pianist and singer in the bar area, enhancing the ambiance.
Some guests found room service to be a convenient and satisfactory option with a great selection of menu items, although there were occasional complaints about overpriced pizza and unexpected quality issues. The service at the restaurant received mixed feedback; while often noted as excellent and charming, there were mentions of slow service and limited menu choices, particularly a need for clearly labeled vegan options.
The bar food was described as top-class with items such as steak sandwiches and chunky chips receiving specific praise. Despite a couple of inefficiencies, such as limited food orders after 9:30 pm and an understaffed breakfast service leading to waiting times, the overall impression of the food was very positive. The breakfast, dinner and bar areas offered a variety of good food choices and value with many guests resolving that they'd happily dine there again.
At Pullman Liverpool, guests consistently rave about the hotel's rooms, highlighting their spaciousness and modern amenities. The large, clean and well-appointed rooms offer a high level of comfort, featuring huge beds, massive wall-mounted TVs and rainfall showers that contribute to an overall luxurious feel. Many rooms boast fabulous views of the River Mersey or the Liverpool skyline, elevating the overall experience. Guests appreciate the contemporary decor, strong views and excellent bathroom facilities.
Comfort is a recurring theme in the reviews with numerous mentions of very comfy beds and soundproof rooms ensuring a great night's sleep. The rooms are not only stylish and well-designed but also extremely clean with some guests noting the rooms' meticulous upkeep. Several reviews mention free upgrades upon check-in, making stays even more enjoyable.
The cleanliness and spaciousness of the rooms, combined with modern conveniences like air conditioning, well-lit mirrors and quiet atmospheres, leave a positive impression on visitors. The hotel's location is frequently praised for its convenience, being just a short walk from various attractions. The hotel staff also receive accolades for their excellent service, further enhancing the overall stay experience.
Overall, the Pullman Liverpool provides a comfortable and inviting atmosphere, making it a favorite choice for many travelers to the city.
The beds at Pullman Liverpool receive consistently high praise from guests for their exceptional comfort. Many reviewers highlight the large, comfortable and often massive king-sized beds that contribute to a restful sleep. Descriptions like most comfortable sleep, amazing and incredibly comfy appear frequently, emphasizing the high satisfaction levels with the sleeping arrangements. The words big, huge and super-sized are recurrent, underscoring the generous dimensions of the beds that guests appreciate.
The hotel also ensures that the bedding is modern, clean and up to a high standard, which adds to the overall sleeping experience. Many guests note the high quality of the beds and pillows, although there are occasional mentions of pillows being too hard or the mattress being a bit firm for some preferences. Despite these minor concerns, the overall sentiment remains overwhelmingly positive regarding the comfort and size of the beds.
In addition to comfortable beds, guests appreciate the modern amenities and clean rooms, contributing to a pleasant stay. Friendly and welcoming staff, comprehensive toiletries and convenient facilities further enhance the guest experience. Overall, Pullman Liverpool’s beds are a standout feature that significantly boosts the hotel’s appeal for a comfortable and restful stay.
The Pullman Liverpool has garnered an impressive reputation for its exceptional cleanliness. Guests consistently describe the hotel as modern, comfortable and most notably, spotless. The rooms, communal areas and hotel facilities are praised for being immaculately clean and well-maintained. The overall cleanliness from top to bottom is repeatedly highlighted, creating a fresh and welcoming atmosphere throughout the hotel.
Both the rooms and bathrooms are frequently mentioned as being extremely clean with many guests noting that everything within the hotel is in pristine condition. The modern, contemporary design adds to the clean aesthetic, enhancing the overall guest experience.
Despite a couple of minor issues such as dusty surfaces in some rooms and occasional marks on mirrors, the majority of visitors found their rooms to be perfectly clean, often using terms like "spotlessly clean" and "immaculate." Guests appreciate the fresh towels and the well-appointed rooms that contribute to the high standards of cleanliness maintained at the hotel.
Furthermore, the combination of a clean, modern environment with friendly and accommodating staff ensures a comfortable and enjoyable stay for all visitors. The Pullman Liverpool stands out as a preferred choice for travelers prioritizing cleanliness and comfort, making it an exemplary hotel in the heart of Liverpool.
Pullman Liverpool's staff consistently receive high praise from guests, establishing a reputation for exceptional service. The team is regularly described as friendly, helpful, polite and welcoming, making guests feel comfortable and valued from the moment they check in. Many guests highlighted the professionalism and attentiveness of the staff, noting their readiness to assist at any moment and go above and beyond to ensure a pleasant stay. Named individual staff members, especially the concierge team, are frequently lauded for their outstanding hospitality and warm demeanor. The efficiency of both the front desk and bar staff enhances the guest experience, creating a seamless and enjoyable visit. The cleanliness of the hotel, coupled with the staff’s friendly nature, further contributes to the highly favorable reviews. Overall, the staff's exceptional service is a key factor in the positive guest experiences at Pullman Liverpool.
The WiFi experience at Pullman Liverpool garnered a mix of feedback from guests. Many praised the WiFi for being free, easy to use and providing an excellent, reliable and fast connection. This added a nice touch to their stay, allowing them to stream content seamlessly using services like Netflix, especially with the Chromecast available in-room. However, some guests faced challenges, mentioning poor connectivity or the occasional lack of a WiFi connection in their rooms. Despite these hiccups, the overall impression suggests that, when it works well, the WiFi service meets the basic needs of most guests, adding convenience and enhancing their stay.
The gym at Pullman Liverpool receives mixed feedback from guests. Many appreciate the presence of a fitness centre, noting that it is easily accessible and includes decent equipment with weights up to 30kg. The facilities are described as aesthetic and functional. However, some point out that the gym area is minimal and could be better equipped. Despite its limitations, several guests found the gym adequate for a workout and there is a nearby running route for those who prefer outdoor exercise. Overall, while the gym is small, it is regarded as a good feature of the hotel.
The Pullman Liverpool boasts a consistent high standard that aligns perfectly with its four-star rating, making it highly recommended for both business travelers and those seeking leisure stays. This modern, stylish hotel stands out with its clean and comfortable rooms and excellent facilities, including well-equipped bathrooms and a remarkable breakfast.
Guests have particularly praised the exceptional friendliness and helpfulness of the staff, contributing to an overall superb hotel experience. The accommodation is noted for its high quality with rooms that are both clean and tidy. The hotel’s fantastic location further enhances its appeal, making it a convenient choice for a stay in Liverpool.
While the coffee options could be improved to match typical four-star standards, this minor shortcoming is overshadowed by the hotel's numerous positives. The consistently high quality at Pullman Liverpool makes it a strong contender among four-star hotels in the area and many guests express a strong desire to visit again.
Pullman Liverpool has garnered positive feedback for its accessibility features, catering well to guests with disabilities. Its location is frequently highlighted, being conveniently close to Albert Dock and within easy walking distance to many of Liverpool's attractions, such as King's Dock and various shops, bars and the arena. The hotel's secure access, including accessible lifts and entry points, ensures a safe and comfortable stay.
The rooms have been praised for their accessibility with many featuring adapted bathrooms and facilities suitable for wheelchair users. Additionally, the hotel is scooter-friendly, providing a seamless experience for guests using mobility aids. The spacious rooms and high-floor options with great views add to the comfort and appeal of staying at Pullman Liverpool.
The hotel's staff receive commendations for their friendliness and efficiency, making guests feel welcome from the moment they arrive. The fast check-in and check-out processes are also appreciated for their convenience.
While parking near the hotel is generally considered convenient and accessible, some guests have noted challenges during busy local events and have mentioned the high cost of parking. However, the overall consensus is that the combination of excellent location, modern amenities and robust accessibility features makes Pullman Liverpool a favorable choice for travelers with disabilities.
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Location
The convenience of its setting is another notable feature with a short walking distance to museums, restaurants, cafes, bars and shopping areas. Despite its central location, the area maintains a quiet and tranquil atmosphere, providing a peaceful retreat within easy reach of the bustling city center. Many guests appreciate the ease of access to public transport and nearby parking facilities, further enhancing the overall experience.
In summary, the Pullman Liverpool is highly regarded for its superb, ideally situated location on the docks, making it a perfect base for both leisure and business travelers.
Breakfast
Guests appreciate the comprehensive selection that includes both continental and cooked breakfast options and some note the excellent value for money. The breakfast staff were often mentioned as welcoming and efficient, further enhancing the breakfast experience with quick service and a pleasant atmosphere.
A few reviews pointed out issues with the breakfast setup, such as chaos during busy times, limited fruit selection and some items getting depleted by late morning. There were also mentions of breakfast being on the expensive side. However, these points seem to be outweighed by the overall positive feedback about the variety and taste of the breakfast offerings.
Overall, the majority of guests seem to thoroughly enjoy the breakfast at Pullman Liverpool, finding it a great start to their day with ample choices and good service.
Dinner
Some guests found room service to be a convenient and satisfactory option with a great selection of menu items, although there were occasional complaints about overpriced pizza and unexpected quality issues. The service at the restaurant received mixed feedback; while often noted as excellent and charming, there were mentions of slow service and limited menu choices, particularly a need for clearly labeled vegan options.
The bar food was described as top-class with items such as steak sandwiches and chunky chips receiving specific praise. Despite a couple of inefficiencies, such as limited food orders after 9:30 pm and an understaffed breakfast service leading to waiting times, the overall impression of the food was very positive. The breakfast, dinner and bar areas offered a variety of good food choices and value with many guests resolving that they'd happily dine there again.
Rooms
Comfort is a recurring theme in the reviews with numerous mentions of very comfy beds and soundproof rooms ensuring a great night's sleep. The rooms are not only stylish and well-designed but also extremely clean with some guests noting the rooms' meticulous upkeep. Several reviews mention free upgrades upon check-in, making stays even more enjoyable.
The cleanliness and spaciousness of the rooms, combined with modern conveniences like air conditioning, well-lit mirrors and quiet atmospheres, leave a positive impression on visitors. The hotel's location is frequently praised for its convenience, being just a short walk from various attractions. The hotel staff also receive accolades for their excellent service, further enhancing the overall stay experience.
Overall, the Pullman Liverpool provides a comfortable and inviting atmosphere, making it a favorite choice for many travelers to the city.
Beds
The hotel also ensures that the bedding is modern, clean and up to a high standard, which adds to the overall sleeping experience. Many guests note the high quality of the beds and pillows, although there are occasional mentions of pillows being too hard or the mattress being a bit firm for some preferences. Despite these minor concerns, the overall sentiment remains overwhelmingly positive regarding the comfort and size of the beds.
In addition to comfortable beds, guests appreciate the modern amenities and clean rooms, contributing to a pleasant stay. Friendly and welcoming staff, comprehensive toiletries and convenient facilities further enhance the guest experience. Overall, Pullman Liverpool’s beds are a standout feature that significantly boosts the hotel’s appeal for a comfortable and restful stay.
Cleanliness
Both the rooms and bathrooms are frequently mentioned as being extremely clean with many guests noting that everything within the hotel is in pristine condition. The modern, contemporary design adds to the clean aesthetic, enhancing the overall guest experience.
Despite a couple of minor issues such as dusty surfaces in some rooms and occasional marks on mirrors, the majority of visitors found their rooms to be perfectly clean, often using terms like "spotlessly clean" and "immaculate." Guests appreciate the fresh towels and the well-appointed rooms that contribute to the high standards of cleanliness maintained at the hotel.
Furthermore, the combination of a clean, modern environment with friendly and accommodating staff ensures a comfortable and enjoyable stay for all visitors. The Pullman Liverpool stands out as a preferred choice for travelers prioritizing cleanliness and comfort, making it an exemplary hotel in the heart of Liverpool.
Staff
Wi-Fi
Gym
4 Star
Guests have particularly praised the exceptional friendliness and helpfulness of the staff, contributing to an overall superb hotel experience. The accommodation is noted for its high quality with rooms that are both clean and tidy. The hotel’s fantastic location further enhances its appeal, making it a convenient choice for a stay in Liverpool.
While the coffee options could be improved to match typical four-star standards, this minor shortcoming is overshadowed by the hotel's numerous positives. The consistently high quality at Pullman Liverpool makes it a strong contender among four-star hotels in the area and many guests express a strong desire to visit again.
Accessible
The rooms have been praised for their accessibility with many featuring adapted bathrooms and facilities suitable for wheelchair users. Additionally, the hotel is scooter-friendly, providing a seamless experience for guests using mobility aids. The spacious rooms and high-floor options with great views add to the comfort and appeal of staying at Pullman Liverpool.
The hotel's staff receive commendations for their friendliness and efficiency, making guests feel welcome from the moment they arrive. The fast check-in and check-out processes are also appreciated for their convenience.
While parking near the hotel is generally considered convenient and accessible, some guests have noted challenges during busy local events and have mentioned the high cost of parking. However, the overall consensus is that the combination of excellent location, modern amenities and robust accessibility features makes Pullman Liverpool a favorable choice for travelers with disabilities.
No, Pullman Liverpool doesn't have any pool.
No, a spa isn't available at Pullman Liverpool.
No, Pullman Liverpool doesn't allow dogs.
Yes, parking facilities are available at Pullman Liverpool.
Yes, Pullman Liverpool has a gym.
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