Phoenix Hotel Liverpool
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPhoenix Hotel Liverpool is celebrated for its exceptional location, especially among football enthusiasts due to its proximity to Anfield Stadium. Guests appreciate the convenience of attending matches or events, with the stadium and city center easily reachable by foot or through nearby transportation options. The area is quiet yet accessible, enhancing the overall appeal of the hotel as a comfortable base for exploring Liverpool. Free parking and proximity to Sandhills Merseyrail station further complement the convenience of the location.
The hotel receives high praise for its welcoming and friendly staff who ensure a positive guest experience with their attentiveness and professionalism. Cleanliness is a standout feature, with rooms and shared spaces maintained to an immaculate standard. Stylish decor and well-furnished interiors contribute to a welcoming atmosphere, leaving guests impressed with the modern charm and comfort of their accommodations.
Phoenix Hotel Liverpool is noted for its spacious rooms, often described as cozy and homely, featuring amenities such as large TVs, en-suite bathrooms, and, in some cases, jacuzzi baths and underfloor heating. Despite minor issues like occasional maintenance needs, guests find the aesthetic and comfort of the rooms appealing, offering a chic and value-for-money stay.
Families find the hotel particularly accommodating, with the spacious family rooms and strategic location near Anfield ideal for exploring both football and city attractions. The hotel caters well to families with attentive staff and thoughtful amenities, ensuring a comfortable stay.
While breakfast receives mixed reviews, with some guests desiring a more varied selection including hot options, the overall adequacy and friendly service during breakfast time are appreciated by many. Additionally, while the free WiFi service has room for improvement, especially for guests relying on PCs, the clean and modern environment generally compensates for this shortfall.
Phoenix Hotel Liverpool is recognized for delivering a blend of boutique charm and practicality amid discussions about its star rating. Guests consistently note the efficient service, comfort, and overall value, making it a recommended choice for travelers, including those budget-conscious or visiting for sporting events. Despite areas for minor improvements, the hotel’s positive attributes significantly contribute to its reputation as a favorable and welcoming accommodation option in Liverpool.
Categories
The hotel receives high praise for its welcoming and friendly staff who ensure a positive guest experience with their attentiveness and professionalism. Cleanliness is a standout feature, with rooms and shared spaces maintained to an immaculate standard. Stylish decor and well-furnished interiors contribute to a welcoming atmosphere, leaving guests impressed with the modern charm and comfort of their accommodations.
Phoenix Hotel Liverpool is noted for its spacious rooms, often described as cozy and homely, featuring amenities such as large TVs, en-suite bathrooms, and, in some cases, jacuzzi baths and underfloor heating. Despite minor issues like occasional maintenance needs, guests find the aesthetic and comfort of the rooms appealing, offering a chic and value-for-money stay.
Families find the hotel particularly accommodating, with the spacious family rooms and strategic location near Anfield ideal for exploring both football and city attractions. The hotel caters well to families with attentive staff and thoughtful amenities, ensuring a comfortable stay.
While breakfast receives mixed reviews, with some guests desiring a more varied selection including hot options, the overall adequacy and friendly service during breakfast time are appreciated by many. Additionally, while the free WiFi service has room for improvement, especially for guests relying on PCs, the clean and modern environment generally compensates for this shortfall.
Phoenix Hotel Liverpool is recognized for delivering a blend of boutique charm and practicality amid discussions about its star rating. Guests consistently note the efficient service, comfort, and overall value, making it a recommended choice for travelers, including those budget-conscious or visiting for sporting events. Despite areas for minor improvements, the hotel’s positive attributes significantly contribute to its reputation as a favorable and welcoming accommodation option in Liverpool.
Family Friendly Hotel
Small Hotel
4-Star Hotel
Guest Reviews
Phoenix Hotel Liverpool boasts an enviable location, particularly appealing to football enthusiasts due to its close proximity to Anfield Stadium. Many guests find the hotel ideal for visiting Liverpool’s famous football grounds, with the stadium easily reachable on foot, making it perfect for those attending matches or events. The hotel is also conveniently positioned for travelers interested in exploring the city center, providing easy access via a short taxi ride or regular bus service. For guests planning to visit both local attractions and football grounds like Anfield and Goodison Park, the hotel offers a superb location, allowing them to indulge in both sports and city life without hassle.
The area around the hotel is described as quiet yet accessible, providing a comfortable base for guests. While slightly removed from the bustling city center, it offers convenience with nearby transportation options, including proximity to Sandhills Merseyrail station, enabling quick travel into the heart of Liverpool. Visitors also appreciate the free parking available, which adds to the overall convenience of staying at the Phoenix Hotel.
Guests speak highly of the welcoming and friendly staff, who enhance the experience with their helpfulness and attentiveness. The hotel itself is noted for its cleanliness and comfort, with spacious rooms and well-decorated interiors. Phoenix Hotel Liverpool offers a fantastic location coupled with thoughtful hospitality, making it a favorable choice for both football fans and visitors keen on exploring Liverpool.
The breakfast experience at Phoenix Hotel Liverpool receives mixed reviews from guests, primarily offering a continental selection. While some appreciated the variety and the personal touch of having breakfast delivered to their rooms, others felt the options were basic and not on par with the cost. Common breakfast items include cereals, fruit, yogurt, toast, and the occasional cheese and ham toastie, which some guests found delightful. However, a consistent note of disappointment is the absence of hot breakfast choices, leading some to suggest that a cooked option would have been welcome, especially after a night out. Despite the limited offerings, several guests noted that the breakfast was adequate and the service provided by the staff was friendly and attentive. It seems that while the continental breakfast suffices for some, others expect more for the price, particularly in terms of hot beverages and variety.
Phoenix Hotel Liverpool presents a blend of modern charm and comfort, consistently praised for its clean and spacious rooms. Guests often highlight the stylish decor and well-appointed amenities, making for a pleasant stay. The rooms are described as cozy, with comfortable beds and a homely vibe, complemented by the attentive staff. Various rooms feature thoughtful touches like large TVs and en-suite bathrooms, with some boasting extras like a jacuzzi bath and underfloor heating.
Although some rooms are noted to require minor touch-ups or suffer from issues like lack of windows or small size compared to deluxe expectations, the overall ambiance is one of a chic, recently refurbished establishment. Many appreciate the clean and modern aesthetic throughout the hotel, making it an excellent choice for those seeking value for money in a picturesque setting.
The hotel’s proximity to Anfield and public transport options makes it convenient despite being a bit further from town. While some practicality issues arise, such as parking constraints or occasional maintenance needs, the Phoenix Hotel’s commitment to a welcoming environment with beautifully decorated and comfortable rooms remains evident in guest feedback.
The Phoenix Hotel Liverpool receives mixed reviews regarding its beds, with many guests praising the comfort and coziness they provide. Numerous visitors have remarked on the beds being very comfortable, often noting them as among the comfiest they've experienced, even surpassing those at popular hotel chains. Some guests appreciated the spacious and clean rooms complemented by these plush beds.
However, feedback also highlights areas for improvement. Several guests found the beds to be too hard or even rock hard, which detracted from their comfort. The size of the beds also emerged as a concern, with some being smaller than expected and not suitable for two people. Aside from the beds, the condition of the bedding and pillows was often criticized, with comments suggesting they needed urgent replacement due to being flat, uncomfortable, or not properly cleaned. Nonetheless, the hotel offers attentive staff and pleasant room amenities, partly offsetting the varied bed experiences.
Phoenix Hotel Liverpool has garnered a range of reviews regarding its cleanliness, with many guests remarking favorably on the hotel's overall immaculate condition. The rooms are frequently described as clean, modern, and comfortable, and guests appreciate the friendly staff that complements the tidy environment. The hotel's appealing decor and well-furnished rooms contribute to a welcoming atmosphere, often noted by visitors.
Many reviews praise the cleanliness of individual rooms, bathrooms, and shared spaces. Impressed guests mention that in some instances, rooms are left in an impeccable state, with everything spotlessly clean—right down to gleaming bathrooms and fresh towels. This high standard of cleanliness extends to the modern and stylish décor throughout the property, leaving guests with the impression that Phoenix Hotel Liverpool is a welcoming and comfortable place to stay.
Visitors also acknowledge the hotel's convenient location, with easy access to the city center and local attractions such as Goodison Park. Despite some minor maintenance issues observed by guests and occasional inconveniences like heating difficulties, the general consensus often returns to a positive experience centered around cleanliness, comfort, and helpful staff.
However, it's worth noting that some guests mention areas for improvement, such as room maintenance, lighting issues, and occasional cleaning oversights. Nevertheless, these aspects don't overshadow the numerous compliments regarding the hotel's cleanliness, creating a mostly pleasant stay for many travelers exploring Liverpool.
The reviews of Phoenix Hotel Liverpool consistently highlight the exceptional quality of the staff, who are praised for their friendliness, professionalism, and willingness to go the extra mile. Guests frequently describe the staff as polite, accommodating, and incredibly helpful, with many noting that any issues were promptly addressed. There is a strong sense of warmth and welcome, with several individual staff members, such as Joe, Anita, Emma, and Meg, receiving special mentions for their outstanding service. The overall atmosphere cultivated by the team is one of hospitality and approachability, ensuring guests feel comfortable and at home. Despite a few isolated negative experiences, the overwhelming sentiment is that the staff play a central role in making stays at the hotel pleasant and enjoyable.
Phoenix Hotel Liverpool offers an appealing blend of cozy and modern accommodations, ensuring guests can enjoy clean and well-presented bedrooms at a great price. However, adjusting expectations for internet connectivity is advisable, as several reviews indicate frustrations with the WiFi service. While the hotel provides free WiFi, it appears to function adequately on phones but less consistently on PCs and seems to be limited or non-existent in some rooms, particularly those on higher floors. Despite these challenges, guests appreciate the overall modern and clean environment, and the hotel provides fans to enhance airflow in rooms without windows, contributing to a comfortable stay.
Phoenix Hotel Liverpool emerges as a welcoming choice for families seeking a convenient base in the city. The hotel is praised for its spacious accommodations, with the deluxe family room comfortably accommodating two adults and a child, and even for families of four. Its strategic location, just a short walk from Anfield, makes it an ideal spot for those visiting Liverpool for football or simply exploring the city. The staff at Phoenix Hotel are frequently highlighted for their friendliness and attentiveness, making young guests feel right at home. Families appreciate the ample tea facilities, perfect for unwinding after a day of activities. The hotel also offers easy parking and a quiet setting, contributing to a stress-free stay. While there are minor issues, such as the absence of a bathtub in the family room, the overall experience is positive, ensuring that families have a comfortable and enjoyable visit.
Phoenix Hotel Liverpool has garnered attention, primarily for its exceptional features, despite some discrepancies regarding its advertised star rating. Guests have praised the hotel for its modern facilities, highlighting its spacious rooms and efficient service. The customer service stands out as excellent, accentuated by the friendliness of the staff, which contributes significantly to the overall pleasant experience of visitors.
Strategically positioned in a quiet neighborhood with a great location for accessing Anfield, Phoenix Hotel offers free parking and delivers good value for money, making it an attractive choice for budget-conscious travelers. The hotel has a blend akin to a boutique establishment, adding to its charm.
While there are discussions about its star rating, the positive feedback around the clean rooms and commendable amenities confirm that the hotel provides a worthwhile experience. Despite the critique on its classification, many guests would highly recommend the Phoenix Hotel Liverpool and express intentions of returning.
Location Show Map
Location
The area around the hotel is described as quiet yet accessible, providing a comfortable base for guests. While slightly removed from the bustling city center, it offers convenience with nearby transportation options, including proximity to Sandhills Merseyrail station, enabling quick travel into the heart of Liverpool. Visitors also appreciate the free parking available, which adds to the overall convenience of staying at the Phoenix Hotel.
Guests speak highly of the welcoming and friendly staff, who enhance the experience with their helpfulness and attentiveness. The hotel itself is noted for its cleanliness and comfort, with spacious rooms and well-decorated interiors. Phoenix Hotel Liverpool offers a fantastic location coupled with thoughtful hospitality, making it a favorable choice for both football fans and visitors keen on exploring Liverpool.
Breakfast
Rooms
Although some rooms are noted to require minor touch-ups or suffer from issues like lack of windows or small size compared to deluxe expectations, the overall ambiance is one of a chic, recently refurbished establishment. Many appreciate the clean and modern aesthetic throughout the hotel, making it an excellent choice for those seeking value for money in a picturesque setting.
The hotel’s proximity to Anfield and public transport options makes it convenient despite being a bit further from town. While some practicality issues arise, such as parking constraints or occasional maintenance needs, the Phoenix Hotel’s commitment to a welcoming environment with beautifully decorated and comfortable rooms remains evident in guest feedback.
Beds
However, feedback also highlights areas for improvement. Several guests found the beds to be too hard or even rock hard, which detracted from their comfort. The size of the beds also emerged as a concern, with some being smaller than expected and not suitable for two people. Aside from the beds, the condition of the bedding and pillows was often criticized, with comments suggesting they needed urgent replacement due to being flat, uncomfortable, or not properly cleaned. Nonetheless, the hotel offers attentive staff and pleasant room amenities, partly offsetting the varied bed experiences.
Cleanliness
Many reviews praise the cleanliness of individual rooms, bathrooms, and shared spaces. Impressed guests mention that in some instances, rooms are left in an impeccable state, with everything spotlessly clean—right down to gleaming bathrooms and fresh towels. This high standard of cleanliness extends to the modern and stylish décor throughout the property, leaving guests with the impression that Phoenix Hotel Liverpool is a welcoming and comfortable place to stay.
Visitors also acknowledge the hotel's convenient location, with easy access to the city center and local attractions such as Goodison Park. Despite some minor maintenance issues observed by guests and occasional inconveniences like heating difficulties, the general consensus often returns to a positive experience centered around cleanliness, comfort, and helpful staff.
However, it's worth noting that some guests mention areas for improvement, such as room maintenance, lighting issues, and occasional cleaning oversights. Nevertheless, these aspects don't overshadow the numerous compliments regarding the hotel's cleanliness, creating a mostly pleasant stay for many travelers exploring Liverpool.
Staff
Wi-Fi
Family
4 Star
Strategically positioned in a quiet neighborhood with a great location for accessing Anfield, Phoenix Hotel offers free parking and delivers good value for money, making it an attractive choice for budget-conscious travelers. The hotel has a blend akin to a boutique establishment, adding to its charm.
While there are discussions about its star rating, the positive feedback around the clean rooms and commendable amenities confirm that the hotel provides a worthwhile experience. Despite the critique on its classification, many guests would highly recommend the Phoenix Hotel Liverpool and express intentions of returning.
No, Phoenix Hotel Liverpool doesn't have any pool.
No, a spa isn't available at Phoenix Hotel Liverpool.
No, Phoenix Hotel Liverpool doesn't allow dogs.
No, parking facilities aren't available at Phoenix Hotel Liverpool.
No, Phoenix Hotel Liverpool doesn't have a gym.
Location Show Map
More Options
