Lock and Key Boutique Hotel - Duke Street
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Summary of reviewsLock and Key Boutique Hotel on Duke Street in Liverpool is consistently praised for its enviable central location, making it an ideal base for shopping, sightseeing and exploring local attractions such as the Albert Docks and Liverpool One shopping district. Guests appreciate the stylish decor, spacious and clean rooms and the friendly, welcoming staff. Its convenient proximity to train and bus stations further adds to its appeal.
Breakfast at the hotel is frequently described as delicious and varied with high-quality food served either in the hotel's café/bar or delivered to guest rooms. The a la carte menu, featuring items like poached eggs, pancakes and a full English breakfast, is particularly popular. Guests appreciate the excellent coffee and the service provided by the attentive staff, noting that the breakfast experience is a highlight of their stay.
The dining experience extends beyond breakfast with the hotel's bar and adjoining restaurant receiving high praise. Guests enjoy top-notch cocktails, including a favored salted caramel espresso martini and the vibrant bar ambiance enhanced by live bands. The restaurant is known for its exceptional and well-priced meals. The convenience of ordering food and drinks to the room via an app adds to the overall positive dining experience.
Rooms are stylishly decorated and clean with large, comfortable beds often described as exceptionally cozy. While some guests noted minor issues such as musty odors, dim lighting or small bathrooms, the overall comfort and aesthetic appeal of the rooms generally outweigh these drawbacks. Guests also appreciate the modern amenities and the helpful, friendly staff who contribute to a welcoming atmosphere.
Cleanliness is a strong point at the hotel with rooms consistently described as spotless and well-maintained. The hotel's beautiful renovation and meticulous upkeep further enhance the guest experience, ensuring a clean, cozy environment.
The staff at Lock and Key Boutique Hotel stands out for their exceptional friendliness and efficiency. Guests frequently mention the helpful and accommodating nature of the staff, particularly individuals like Meg, Indie, Luke and Andrew. The staff's dedication to providing top-notch customer service and making guests feel at home is a recurring theme in reviews.
While the WiFi service received mixed reviews with some guests experiencing weak signals, many found it sufficient for their needs. The availability of useful amenities, such as a tablet for room service and tourist information, adds to the convenience of the stay.
The hotel is also family-friendly, offering spacious rooms and accommodating services for families with children. The central location and excellent breakfast options make it a convenient and enjoyable choice for families visiting Liverpool.
Beds at the hotel are a key highlight, frequently described as very comfortable with high-quality mattresses, duvets and pillows. While some guests had issues with the firmness of the pillows or found certain beds to be two single mattresses pushed together, the overall sleeping experience is highly praised, contributing to a restful stay.
In summary, Lock and Key Boutique Hotel on Duke Street offers a superb combination of comfort, convenience and charm, making it an excellent choice for visitors wanting to experience Liverpool.
Categories
Breakfast at the hotel is frequently described as delicious and varied with high-quality food served either in the hotel's café/bar or delivered to guest rooms. The a la carte menu, featuring items like poached eggs, pancakes and a full English breakfast, is particularly popular. Guests appreciate the excellent coffee and the service provided by the attentive staff, noting that the breakfast experience is a highlight of their stay.
The dining experience extends beyond breakfast with the hotel's bar and adjoining restaurant receiving high praise. Guests enjoy top-notch cocktails, including a favored salted caramel espresso martini and the vibrant bar ambiance enhanced by live bands. The restaurant is known for its exceptional and well-priced meals. The convenience of ordering food and drinks to the room via an app adds to the overall positive dining experience.
Rooms are stylishly decorated and clean with large, comfortable beds often described as exceptionally cozy. While some guests noted minor issues such as musty odors, dim lighting or small bathrooms, the overall comfort and aesthetic appeal of the rooms generally outweigh these drawbacks. Guests also appreciate the modern amenities and the helpful, friendly staff who contribute to a welcoming atmosphere.
Cleanliness is a strong point at the hotel with rooms consistently described as spotless and well-maintained. The hotel's beautiful renovation and meticulous upkeep further enhance the guest experience, ensuring a clean, cozy environment.
The staff at Lock and Key Boutique Hotel stands out for their exceptional friendliness and efficiency. Guests frequently mention the helpful and accommodating nature of the staff, particularly individuals like Meg, Indie, Luke and Andrew. The staff's dedication to providing top-notch customer service and making guests feel at home is a recurring theme in reviews.
While the WiFi service received mixed reviews with some guests experiencing weak signals, many found it sufficient for their needs. The availability of useful amenities, such as a tablet for room service and tourist information, adds to the convenience of the stay.
The hotel is also family-friendly, offering spacious rooms and accommodating services for families with children. The central location and excellent breakfast options make it a convenient and enjoyable choice for families visiting Liverpool.
Beds at the hotel are a key highlight, frequently described as very comfortable with high-quality mattresses, duvets and pillows. While some guests had issues with the firmness of the pillows or found certain beds to be two single mattresses pushed together, the overall sleeping experience is highly praised, contributing to a restful stay.
In summary, Lock and Key Boutique Hotel on Duke Street offers a superb combination of comfort, convenience and charm, making it an excellent choice for visitors wanting to experience Liverpool.
Small Hotel
This stylish hotel is in the heart of Liverpool, featuring a bar and luxurious room décor. It is situated in a listed Georgian townhouse, perfect for a quieter stay, offering a charming and intimate experience.
Family Friendly Hotel
Hotel with Free Wi-Fi
Guest Reviews
Lock and Key Boutique Hotel on Duke Street enjoys an enviable location in the heart of Liverpool, making it ideal for various activities. Guests repeatedly highlight its proximity to key attractions, such as the Albert Docks, Liverpool One shopping district and numerous bars and restaurants. This central yet quiet spot allows for easy exploration of the city on foot with everything from the docks to nightlife spots just a short walk away.
The enthusiastic reviews emphasize the hotel's strategic position, perfect for both shopping and sightseeing. It is conveniently close to train and bus stations, offering excellent access for travelers. The hotel itself is praised for its stylish decor, spacious and clean rooms and friendly staff. Guests appreciate the welcoming atmosphere and the efficient service provided by the attentive staff.
Overall, Lock and Key Boutique Hotel is consistently described as a superb choice for visitors wanting to experience Liverpool, combining convenience, comfort and charm in a central, accessible location.
Lock and Key Boutique Hotel on Duke Street receives high praise for its breakfast offerings, despite not being included in the room price. Guests consistently describe the breakfast as delicious, superb and fantastic with a wide variety of options to choose from. The breakfast is served either in the hotel's attached café/bar or can be delivered to guest rooms, which many found convenient and pleasant.
The a la carte menu features well-cooked, fresh items with particular compliments for the poached eggs, pancakes, vegetarian options and full English breakfast. Diners note the quality of the food and the excellent coffee served alongside. Despite some considerations about the cost, many agree that the quality and service justify the price.
The staff's friendliness and helpfulness further enhance the breakfast experience, making it a memorable start to the day. The availability of breakfast until late afternoon and the stylish setting of the café are additional perks that guests appreciated. Overall, the breakfast at Lock and Key Boutique Hotel is a standout feature, frequently described as one of the best in Liverpool city center.
The dining experience at Lock and Key Boutique Hotel on Duke Street receives high praise from guests with numerous highlights emphasizing the quality and variety on offer. The hotel's bar is a standout feature, renowned for its top-notch espresso martinis and a range of high-quality cocktails, including a salted caramel espresso martini that is particularly favored. The bar's ambiance is enhanced by live bands in the evening, contributing to its vibrant nightlife appeal. The adjoining restaurant is frequently described as amazing, delivering exceptional and delicious food that often exceeds expectations. Guests appreciate the excellent value for money, noting the fresh and well-priced meals.
Breakfast options also receive compliments with guests enjoying good food and excellent coffee to start their day. The café attached to the hotel is specifically mentioned for its quality offerings at fair prices. For those preferring a more relaxed dining experience, the option to order food and drinks to the bedroom via an app is a convenient feature.
The proximity of the hotel to other bars and restaurants makes it an ideal choice for those looking to explore the local dining scene. Overall, the combination of high-quality food, delightful cocktails and outstanding service from the attentive staff ensures a memorable culinary experience for guests at Lock and Key Boutique Hotel.
Nestled in a fantastic location, Lock and Key Boutique Hotel on Duke Street boasts stylish, spacious and elegantly decorated rooms that many guests found incredibly comfortable. The modern yet cozy décor stands out with individual and unique touches enhancing the overall aesthetic appeal. Rooms are consistently described as clean and spotless, which contributes to the welcoming atmosphere. Large, comfy beds are a common highlight, ensuring a restful stay for most visitors.
Despite the overwhelmingly positive reviews, some guests noted issues such as musty odors, dark interiors and occasionally small or poorly maintained bathrooms. There were mentions of rooms being a bit dark or warm with some areas appearing worn or in need of renovation. However, the generally spacious nature of the rooms and the beautiful, stylish furnishings often outweighed these drawbacks.
Guests appreciated the convenience and comfort provided by the amenities, including well-equipped rooms with modern necessities. The staff received repeated praise for their friendliness and helpfulness, adding to the overall pleasant experience. While certain rooms faced minor challenges like noise or lack of natural light, the high-quality decor and comfortable beds left a lasting impression.
Overall, the Lock and Key Boutique Hotel delivers a charming and comfortable stay with its chic, well-thought-out interiors, ensuring that many guests would consider returning for another visit.
Lock and Key Boutique Hotel on Duke Street receives glowing feedback from guests regarding its beds. Travelers frequently describe the beds as very comfortable with many noting the quality of the mattresses, duvets and pillows. Several reviews specifically highlight the beds as exceptionally comfy, even going so far as to say they offered the best night's sleep ever. Guests appreciate the large, spacious beds that feel like "glorious marshmallows" and find the soft bedding conducive to a restful night.
Despite the overwhelmingly positive reception, a few guests encountered issues with the comfort of the pillows, describing them as too firm. Additionally, some mentioned that certain beds comprised two single mattresses pushed together, which affected their comfort. Overall, guests cherish the comfortable and cozy sleeping experience the hotel provides, making it a key highlight of their stay.
The cleanliness of the 'Lock and Key Boutique Hotel - Duke Street' receives consistent praise with many guests describing their rooms as spotless, immaculate and exceptionally clean. The property itself is noted for its beautiful renovation and meticulous upkeep. Comfortable rooms with stylish decor, modern amenities and luxurious touches in the bathrooms contribute to the overall positive impression. Although a few guests noted occasional minor cleanliness issues and signs of wear, these instances appear to be exceptions rather than the norm. The friendly and helpful staff further enhance the guest experience, making the hotel not only clean but also welcoming and comfortable. The central city location adds to the convenience, making it easy for guests to explore nearby attractions. Overall, the hotel excels in creating a clean, cozy and aesthetically pleasing environment for its guests.
At the Lock and Key Boutique Hotel on Duke Street, the standout feature is undoubtedly the staff. The reception team, particularly Meg, Indie, Luke and Andrew, impress guests with their friendliness and efficiency. Descriptions of the staff frequently highlight their welcoming and accommodating nature, providing assistance with a smile and going above and beyond to ensure a comfortable stay. The hotel’s customer service is noted as exceptionally friendly and helpful with guests consistently appreciating the attentive and professional demeanor of every staff member. Whether managing check-ins, offering recommendations or assisting with luggage, the staff’s dedication to making guests feel at home shines through. This high-level service is a recurring theme in the reviews, making the Lock and Key Boutique Hotel a warm and inviting place to stay in the heart of Liverpool City Centre.
Lock and Key Boutique Hotel on Duke Street offers a unique experience with its attractively designed rooms and comfortable beds. While there were a few instances of haphazard or weak WiFi signals in some areas, many guests found the WiFi to be sufficient and high-performance. Some noted that the internet connection could be a bit unreliable, particularly when streaming on the TV. Despite these hiccups, other guests reported that the WiFi worked really well. The hotel also provides useful amenities like a tablet in the room for ordering room service and accessing tourist information, adding to the overall convenience of the stay.
The Lock and Key Boutique Hotel on Duke Street is an ideal choice for families visiting the city due to its exceptional accommodations and family-friendly services. The staff consistently receives high praise for being incredibly helpful and accommodating, especially towards families with children. Whether setting up a baby crib or ensuring rooms are perfect for family needs, the staff goes above and beyond to make guests feel welcome.
The hotel offers spacious rooms that are great for families and options like a pull-out sofa bed cater well to groups traveling together. Its central location, close to shops, restaurants and tourist spots, makes it a convenient base for exploring the city. Guests appreciate the value it offers and find it perfect for events and city center activities.
The family-friendly atmosphere extends to the dining experience with excellent breakfast options including well-loved pancakes. Many guests have highlighted their intention to return with their families, reinforcing the hotel's reputation as a pleasant and comfortable stay for all ages.
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Location
The enthusiastic reviews emphasize the hotel's strategic position, perfect for both shopping and sightseeing. It is conveniently close to train and bus stations, offering excellent access for travelers. The hotel itself is praised for its stylish decor, spacious and clean rooms and friendly staff. Guests appreciate the welcoming atmosphere and the efficient service provided by the attentive staff.
Overall, Lock and Key Boutique Hotel is consistently described as a superb choice for visitors wanting to experience Liverpool, combining convenience, comfort and charm in a central, accessible location.
Breakfast
The a la carte menu features well-cooked, fresh items with particular compliments for the poached eggs, pancakes, vegetarian options and full English breakfast. Diners note the quality of the food and the excellent coffee served alongside. Despite some considerations about the cost, many agree that the quality and service justify the price.
The staff's friendliness and helpfulness further enhance the breakfast experience, making it a memorable start to the day. The availability of breakfast until late afternoon and the stylish setting of the café are additional perks that guests appreciated. Overall, the breakfast at Lock and Key Boutique Hotel is a standout feature, frequently described as one of the best in Liverpool city center.
Dinner
Breakfast options also receive compliments with guests enjoying good food and excellent coffee to start their day. The café attached to the hotel is specifically mentioned for its quality offerings at fair prices. For those preferring a more relaxed dining experience, the option to order food and drinks to the bedroom via an app is a convenient feature.
The proximity of the hotel to other bars and restaurants makes it an ideal choice for those looking to explore the local dining scene. Overall, the combination of high-quality food, delightful cocktails and outstanding service from the attentive staff ensures a memorable culinary experience for guests at Lock and Key Boutique Hotel.
Rooms
Despite the overwhelmingly positive reviews, some guests noted issues such as musty odors, dark interiors and occasionally small or poorly maintained bathrooms. There were mentions of rooms being a bit dark or warm with some areas appearing worn or in need of renovation. However, the generally spacious nature of the rooms and the beautiful, stylish furnishings often outweighed these drawbacks.
Guests appreciated the convenience and comfort provided by the amenities, including well-equipped rooms with modern necessities. The staff received repeated praise for their friendliness and helpfulness, adding to the overall pleasant experience. While certain rooms faced minor challenges like noise or lack of natural light, the high-quality decor and comfortable beds left a lasting impression.
Overall, the Lock and Key Boutique Hotel delivers a charming and comfortable stay with its chic, well-thought-out interiors, ensuring that many guests would consider returning for another visit.
Beds
Despite the overwhelmingly positive reception, a few guests encountered issues with the comfort of the pillows, describing them as too firm. Additionally, some mentioned that certain beds comprised two single mattresses pushed together, which affected their comfort. Overall, guests cherish the comfortable and cozy sleeping experience the hotel provides, making it a key highlight of their stay.
Cleanliness
Staff
Wi-Fi
Family
The hotel offers spacious rooms that are great for families and options like a pull-out sofa bed cater well to groups traveling together. Its central location, close to shops, restaurants and tourist spots, makes it a convenient base for exploring the city. Guests appreciate the value it offers and find it perfect for events and city center activities.
The family-friendly atmosphere extends to the dining experience with excellent breakfast options including well-loved pancakes. Many guests have highlighted their intention to return with their families, reinforcing the hotel's reputation as a pleasant and comfortable stay for all ages.
No, Lock and Key Boutique Hotel - Duke Street doesn't have any pool.
No, a spa isn't available at Lock and Key Boutique Hotel - Duke Street.
No, Lock and Key Boutique Hotel - Duke Street doesn't allow dogs.
No, parking facilities aren't available at Lock and Key Boutique Hotel - Duke Street.
No, Lock and Key Boutique Hotel - Duke Street doesn't have a gym.
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