Duke Street Boutique Hotel

Liverpool 53.40028600, -2.97674100 , 181-183 Duke Street (Show on Map)


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Summary of reviewsDuke Street Boutique Hotel in Liverpool stands out as a prime choice for travelers seeking a central yet tranquil base for exploring the city. Its exceptional location offers easy access to popular attractions, vibrant dining options and key landmarks. Proximity to Chinatown, Bold Street, Liverpool One shopping precinct and the nearby Lime Street train station makes it ideal for tourists and those eager to explore Liverpool's cultural and nightlife scenes.

The hotel garners widespread praise for its modern, stylishly decorated rooms that are equipped with amenities such as TVs, fridges and air conditioning. Despite some concerns about room size and natural light, most guests appreciate the cleanliness, unique decor and comfort of the beds. Minor issues related to room temperature control and occasional maintenance are noted but do not detract significantly from the overall positive experience.

Cleanliness is a standout feature with the hotel frequently described as spotless and well-maintained. Though some guests report minor housekeeping inconsistencies, these are rare and do not overshadow the general high standard of hygiene.

The staff at Duke Street Boutique Hotel receive high marks for their friendliness, helpfulness and professionalism. Guests consistently highlight the welcoming atmosphere created by the team with specific mentions of individuals like Tom, Paul and Chelsea for their exceptional service. The presence of a 24-hour reception adds to the convenience and ensures that guest needs are promptly addressed.

While breakfast is not provided on-site, the hotel staff are praised for their recommendations of nearby breakfast spots, particularly an excellent Italian bistro. Some guests utilized breakfast options at a partner hotel, finding them satisfactory despite the extra effort required.

WiFi availability garners mixed reviews with many guests noting strong, fast and free connectivity, though others experienced slow or unstable connections. The unique control of air conditioning by staff might be a minor inconvenience for those who prefer direct management of their room environment.

Overall, Duke Street Boutique Hotel offers a stylish, clean and comfortable stay with a highly convenient location and a dedicated, friendly staff, making it a commendable choice for a short, practical visit to Liverpool.
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Location
Tucked away on Duke Street in Liverpool, this boutique hotel offers an exceptional location for exploring the city's vibrant attractions. Guests consistently highlight its proximity to popular sites such as Chinatown, Bold Street and Liverpool One shopping precinct, all within a short stroll. The hotel is a convenient base for dining with numerous cafes, restaurants and bars nearby, making it ideal for both casual eaters and food enthusiasts. It's also well-placed for public transportation, being close to Lime Street train station and bus routes, including ones to Anfield.

Perfect for those wishing to explore the Ropewalks, Georgian Quarter and the bustling nightlife of Concert Square, the hotel is centrally situated yet remains in a relatively quiet area, providing a peaceful retreat after a day of sightseeing. Guests appreciate how easy it is to walk to key landmarks like the Anglican Cathedral, Philharmonic Hall, Albert Dock and various museums, making it an excellent choice for tourists.

Moreover, visitors commend the hotel's cleanliness, modern amenities and stylish decor. The rooms are noted to be comfortable and beautifully decorated, adding to the overall positive experience. Whether for shopping, nightlife or cultural exploration, the Duke Street Boutique Hotel offers a perfect location that combines convenience with a tinge of tranquility, right in the heart of Liverpool.

Breakfast
Guests at Duke Street Boutique Hotel seem to share mixed sentiments regarding breakfast options. While the hotel itself does not provide breakfast, guests speak positively about the hotel staff's helpfulness in offering recommendations for nearby breakfast spots with special praise for the Italian bistro. Additionally, some guests took advantage of breakfast options at a partner hotel, noting that it offered good value and a decent breakfast experience, albeit with some effort required to get there. However, there is a recurring disappointment among guests who expected breakfast to be included in their stay, some feeling that it should be part of the price. Despite these concerns, guests found plenty of nearby alternatives to satisfy their morning meal needs.

Rooms
The rooms at Duke Street Boutique Hotel are generally praised for their modern, stylish décor and comfortable furnishings. Many guests find the rooms to be cozy and well-equipped with everything needed for a comfortable stay, including amenities like modern TVs, fridges and air conditioning. The décor is often described as unique, quirky and beautifully decorated, adding an appealing aesthetic charm.

However, the rooms are often noted as being on the smaller side with some guests mentioning them as cramped or dark, especially those located in the basement or lower levels. Noise can also be an issue, particularly for rooms near street traffic or elevators. Despite some rooms lacking windows or having only minimal natural light, many guests find the noise isolation to be quite good.

Cleanliness is highlighted positively with numerous remarks on the rooms being spotless and well-maintained. Some rooms appear larger and more spacious than others, but the compact nature is frequently acknowledged. Comfort is a consistent plus with beds often described as comfy and conducive to a good night’s sleep.

Certain inconveniences were noted, such as occasional issues with room temperature, the functionality of air conditioning and the size of the beds. A few rooms had minor maintenance issues like broken toilet seats or leaking taps. The hotel’s modern touches, such as the Marshall Amp fridges and electronic blackout blinds, stand out as memorable features.

For the most part, guests seem to appreciate the overall value and stylish, functional design of the rooms, making Duke Street Boutique Hotel a commendable choice for a short, practical stay in a central location.

Beds
The beds at Duke Street Boutique Hotel have received overwhelmingly positive feedback from guests. Numerous reviews highlight the comfort and coziness of the beds with many describing them as super comfy and very comfortable. The comfort of the mattresses has been frequently praised with some guests claiming it provided the best sleep they've ever had. The variety in bed sizes, from double beds to super king beds, generally catered well to different preferences and needs.

However, there are occasional mentions of discomfort, such as beds being too soft, hard or even too small for some guests. Some issues were raised about bed accessibility, like beds being placed high and close to walls or beds feeling cramped for larger individuals.

Overall, most guests seem to have enjoyed their sleeping experience greatly, appreciating the stylish rooms and large, comfortable beds that contributed to a good night's sleep.

Cleanliness
The Duke Street Boutique Hotel receives widespread acclaim for its cleanliness, frequently described as very clean, spotless and impeccably maintained. Guests emphasize that both rooms and bathrooms are notably clean and well-kept with modern decor adding to the overall positive impression. The phrase spotlessly clean appears repeatedly, underscoring the hotel's commitment to hygiene. Clean and comfortable rooms contribute to a restful stay and many guests appreciate the neat and tidy presentation.

Despite predominantly positive feedback, a few concerns are noted. Some guests experienced inconsistency in housekeeping, such as rooms not being cleaned daily, occasional dust and isolated incidents of oversight like dirty floors or blood-stained mattress covers. However, these issues appear to be exceptions rather than the norm and do not overshadow the frequent praise for the hotel's cleanliness.

Overall, Duke Street Boutique Hotel offers a clean, comfortable and modern stay, generally meeting and often exceeding guests' expectations in terms of cleanliness and tidiness.

Staff
The reviews for Duke Street Boutique Hotel highlight the staff as a significant asset to guest experiences. Words such as friendly, helpful and accommodating are recurring themes, painting a picture of a team that goes above and beyond to ensure guest satisfaction. Reception staff are frequently praised for their warmth and efficiency with particular mentions of individuals like Tom, Paul and Chelsea who have made a notable impact with their professionalism and kindness.

Guests appreciate the welcoming atmosphere created by the staff, describing them as incredibly friendly, exceptionally helpful and always ready to assist. Even during challenging situations, such as refurbishments, the staff are reported to maintain their supportive and proactive demeanor. The presence of a 24-hour reception adds to the convenience, ensuring that someone is always available to address needs or concerns.

While a few reviews pointed out instances where staff presence was lacking, the overall sentiment remains highly positive. The staff’s ability to manage late check-outs, maintain great communication and provide attentive service consistently earns them high marks. From check-in to handling special requests, the staff at Duke Street Boutique Hotel consistently receive accolades for their exemplary service and genuine hospitality.

The favorable feedback extends to their housekeeping and reception team, who are described as approachable, chatty and knowledgeable, making every interaction pleasant. Overall, the staff's dedicated and personable approach plays a significant role in making guests’ stays memorable and enjoyable at this boutique hotel.

Wi-Fi
The WiFi at Duke Street Boutique Hotel has garnered a mix of feedback from guests. Many guests appreciated the availability of WiFi in rooms and described it as great, strong and fast with speed metrics reaching up to 130mbps and 100mbps for both upload and download. Words like good, decent and excellent were commonly used to describe the WiFi experience and some guests specifically mentioned that it was free and worked well for needs such as WhatsApp.

However, a few guests encountered issues, noting that the WiFi was slow, unstable or non-existent in certain instances. Streaming services like Netflix proved challenging for some due to slow speeds. Additionally, there were reports indicating that the WiFi wasn’t free for all guests and that, in some cases, connectivity problems were not resolved.

As an additional note, guests mentioned that the air conditioning units were controlled by staff rather than guests themselves, which might need consideration for those who prefer to manage their room environment directly.


No, Duke Street Boutique Hotel doesn't have any pool.

No, a spa isn't available at Duke Street Boutique Hotel.

No, Duke Street Boutique Hotel doesn't allow dogs.

No, parking facilities aren't available at Duke Street Boutique Hotel.

No, Duke Street Boutique Hotel doesn't have a gym.

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