Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG is widely praised by guests for its convenient location, high standards of cleanliness, and excellent service. The hotel is ideally situated near a variety of dining, shopping, and entertainment options, with a large mall located directly across the street and easy access to I-20, making it a popular choice for those visiting the area. The location, combined with the clean and comfortable environment, offers great value to travelers.
Guests frequently compliment the hotel's breakfast offerings, highlighting the variety and quality of dishes, including both hot and cold options. The complimentary breakfast is often cited as a standout feature, with friendly staff enhancing the experience. Despite minor critiques regarding variety and seating, most visitors find the breakfast more than adequate.
The rooms at the hotel are noted for their cleanliness and comfort, equipped with amenities such as microwaves and refrigerators. Many visitors appreciate the spaciousness and effective air conditioning, which is essential in the warm Georgia climate. While some furnishings are dated, the overall comfort and convenience of the rooms contribute to a pleasant stay.
Staff members at the hotel consistently receive high praise for their friendly and helpful demeanor. Both the front desk and housekeeping staff are commended for their professionalism and excellent customer service, with particular recognition for individuals who stand out for their exceptional service. This welcoming environment significantly enhances the guest experience.
The hotel caters well to families, providing accommodations suitable for various family sizes, and maintaining a child-friendly atmosphere. The pet-free policy contributes to the cleanliness and comfort that guests appreciate. Families find the location ideal for exploring local attractions, making it a favorable choice for family getaways.
In terms of sleeping comfort, the beds and pillows are generally described as very comfortable, with most guests expressing satisfaction with the quality of the sleeping arrangements. The hotel's emphasis on providing a restful sleeping environment is noted by many visitors.
Overall, the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG delivers a satisfying experience with its convenient location, attention to cleanliness, and commitment to guest comfort and service. The positive reviews reflect its ability to meet and often exceed guest expectations, making it a recommended choice for travelers to the area.
Categories
Guests frequently compliment the hotel's breakfast offerings, highlighting the variety and quality of dishes, including both hot and cold options. The complimentary breakfast is often cited as a standout feature, with friendly staff enhancing the experience. Despite minor critiques regarding variety and seating, most visitors find the breakfast more than adequate.
The rooms at the hotel are noted for their cleanliness and comfort, equipped with amenities such as microwaves and refrigerators. Many visitors appreciate the spaciousness and effective air conditioning, which is essential in the warm Georgia climate. While some furnishings are dated, the overall comfort and convenience of the rooms contribute to a pleasant stay.
Staff members at the hotel consistently receive high praise for their friendly and helpful demeanor. Both the front desk and housekeeping staff are commended for their professionalism and excellent customer service, with particular recognition for individuals who stand out for their exceptional service. This welcoming environment significantly enhances the guest experience.
The hotel caters well to families, providing accommodations suitable for various family sizes, and maintaining a child-friendly atmosphere. The pet-free policy contributes to the cleanliness and comfort that guests appreciate. Families find the location ideal for exploring local attractions, making it a favorable choice for family getaways.
In terms of sleeping comfort, the beds and pillows are generally described as very comfortable, with most guests expressing satisfaction with the quality of the sleeping arrangements. The hotel's emphasis on providing a restful sleeping environment is noted by many visitors.
Overall, the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG delivers a satisfying experience with its convenient location, attention to cleanliness, and commitment to guest comfort and service. The positive reviews reflect its ability to meet and often exceed guest expectations, making it a recommended choice for travelers to the area.
Family Friendly Hotel
This hotel provides family-friendly accommodations with amenities such as a pool and complimentary breakfast. Its location in Lithonia offers convenient access to Stonecrest and nearby attractions.
Business Hotel
Offering comfortable suites and practical amenities, this hotel is suitable for extended business trips. It features a business center, free Wi-Fi, and meeting facilities for professional needs.
Accessible Hotel
This hotel is tagged as offering disabled facilities.
3-Star Hotel
This hotel is known for its clean and comfortable accommodations and friendly service. It offers amenities such as a complimentary breakfast, an outdoor pool, and is situated close to various dining and shopping options.
Hotel for Honeymoon
Hotel with Gym
Guest Reviews
Situated in Lithonia, the Holiday Inn Express Hotel & Suites Atlanta East by IHG boasts an enviable location that many guests have found to be ideal for various activities. The hotel is noted for its proximity to a wide range of dining options, shopping centers, and entertainment venues, with a large mall conveniently located just across the street. This accessibility makes it a popular choice for those attending local events or visiting family and friends. The area provides easy access to I-20, further enhancing its convenience. The hotel itself is praised for being clean and comfortable, with friendly staff contributing to a pleasant stay. Breakfast at the hotel receives positive remarks, adding to the overall value of the location for travelers seeking a combination of comfort, convenience, and access to local amenities.
At the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG, guests generally find the breakfast service satisfying, with several reviews praising the quality and variety of the offerings. Many guests appreciated the selection, which included hot options like biscuits, sausage patties, cheese omelettes, and even turkey sausage for non-pork eaters. The complimentary breakfast was often seen as a standout feature of the stay, with some travelers noting that it surpassed their expectations and was better than nearby hotels. The breakfast area is described as clean, and the staff as friendly and helpful, contributing to a pleasant morning experience.
However, there were some critiques about certain aspects of the breakfast. Some guests felt the selection could improve and offer more variety, while a few encountered issues like delayed opening times and broken equipment. A handful of reviews mentioned that the breakfast area could be tidier. Despite these minor drawbacks, the breakfast generally receives positive feedback for being more than adequate and delicious, adding value to the stay at this conveniently located hotel.
The guest reviews for the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG highlight a mix of experiences, with a noticeable emphasis on certain positive aspects. Many visitors appreciated the cleanliness and comfort of the rooms, noting them as spacious and well-equipped with amenities such as microwaves and refrigerators. The air conditioning was effective, an essential feature given the warm Georgia climate, and guests frequently mentioned the comfortable pillows which contributed to a restful stay. The rooms were noted to be conveniently located right off the highway, with the added benefit of a mall situated across the street.
However, some guests pointed out that the hotel and its furnishings are dated, with certain elements like the cabinets and mattresses showing signs of wear. Issues such as unfinished wall repairs and maintenance concerns were mentioned. Although some accommodations needed renovation, the staff's willingness to assist with room changes was acknowledged. Despite some drawbacks, the hotel generally provided guests with a pleasant stay, offering clean and comfortable lodgings at a reasonable rate.
Guests at the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG frequently highlight the comfort of the beds in their reviews. Many visitors describe the beds as very comfortable, with some even emphasizing that they were super comfortable or great. The comfort extends to the pillows, contributing to an overall restful experience. While a few guests found the beds to be less comfy or a bit hard, the overwhelming sentiment leans towards satisfaction with the bed quality. The hotel's attention to providing a comfortable sleeping environment is evident, as guests often point out how well they sleep during their stay.
The Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG is widely appreciated for its high standards of cleanliness and comfort. Guests consistently praise the hotel for maintaining clean and spacious rooms, with many describing their accommodations as very clean, comfortable, and well-kept. The facilities overall are noted for their tidiness, contributing to a comforting and inviting atmosphere. Despite isolated issues reported by some guests, such as mold in the bathrooms and occasional pest sightings, the majority of reviews highlight the property’s cleanliness and comfort as standout features. The hotel’s rooms and communal areas, including the breakfast area, are frequently regarded as super clean and well-maintained. Positive remarks also extend to the hotel’s convenient location near stores for shopping and dining, complementing the clean environment with a sense of accessibility and ease. Staff members are frequently noted for their friendly and welcoming demeanor, rounding out the appealing aspects of staying at this property.
At the Holiday Inn Express Hotel & Suites Atlanta East - Lithonia, guests frequently highlight the staff's friendly and helpful demeanor as a significant aspect of their experience. The front desk staff consistently garners praise for their professionalism, charm, and excellent customer service. The housekeeping team is polite and engaging, ensuring that guests feel attended to during their stay. Although some reviewers note occasional encounters with less approachable or unprofessional staff, the overwhelming majority describe interactions with employees as courteous and warm. A particular standout, Shakira, receives exceptional recognition for her amazing attitude and service. Guests also appreciate the manager's responsiveness in resolving any issues. Overall, the attentive and accommodating staff contribute a welcoming atmosphere, often exceeding guests' expectations.
The Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG offers an enjoyable and comfortable experience for families, making it an ideal choice for a family getaway. The hotel is conveniently located near shopping centers, restaurants, and local attractions, allowing easy access to explore and enjoy the area. Guests have remarked on the child-friendly atmosphere, with spacious accommodations tailored to family needs, such as rooms with two beds, a pullout couch, and even a crib upon request. The family suites are well-regarded, making it possible for families of varying sizes to find suitable lodging. What stands out is the commendable service provided by the friendly staff, particularly the room service team led by a Jamaican supervisor, ensuring a hospitable stay for all. Although there were a few inconveniences mentioned, many guests conveyed a sense of overall satisfaction, with some already planning return visits. Families appreciate the pet-free policy, adding to the comfort and cleanliness of the environment. In summary, the hotel facilitates a wonderful family trip experience into Atlanta, leaving guests content and eager to return.
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Location
Breakfast
However, there were some critiques about certain aspects of the breakfast. Some guests felt the selection could improve and offer more variety, while a few encountered issues like delayed opening times and broken equipment. A handful of reviews mentioned that the breakfast area could be tidier. Despite these minor drawbacks, the breakfast generally receives positive feedback for being more than adequate and delicious, adding value to the stay at this conveniently located hotel.
Rooms
However, some guests pointed out that the hotel and its furnishings are dated, with certain elements like the cabinets and mattresses showing signs of wear. Issues such as unfinished wall repairs and maintenance concerns were mentioned. Although some accommodations needed renovation, the staff's willingness to assist with room changes was acknowledged. Despite some drawbacks, the hotel generally provided guests with a pleasant stay, offering clean and comfortable lodgings at a reasonable rate.
Beds
Cleanliness
Staff
Family
No, Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG.
No, Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG.
Yes, Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG has a gym.
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