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Sofitel Lisbon Liberdade

Lisbon , Avenida Da Liberdade, 127 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSofitel Lisbon Liberdade, nestled in the heart of Lisbon on the elegant Liberty Avenue, is celebrated for its prime location. It offers seamless access to the city's historic districts, shopping areas, bustling cafes and diverse restaurants, making it an ideal base for both leisure and business travelers. The hotel's luxurious ambiance, marked by attentive staff and high cleanliness standards, contributes significantly to its overall appeal.

The breakfast at Sofitel Lisbon Liberdade garners a range of reviews. Many commend the variety and quality, describing it as excellent and fantastic. However, some guests noted the high cost and occasionally repetitive offerings. Despite this, the breakfast service is generally praised for being friendly and accommodating with personal touches adding to the positive experience.

Dinner at the hotel's on-site restaurant is highly praised for its top-notch quality and diverse menu, enhancing guests' dining experiences. The fresh ingredients and gourmet dishes are highlights, although some mention slow service and occasional mismanagement. Yet, the overall dining experience is positively regarded.

The rooms at Sofitel Lisbon Liberdade receive mixed feedback. While suites are appreciated for their spaciousness and modern amenities, standard rooms are often described as small and outdated. Issues like maintenance problems and noise levels occasionally detract from the experience. However, the rooms are generally clean and well-equipped with the hotel's central location offering easy access to public transportation.

Cleanliness across the hotel is positively noted with many guests finding the property well-maintained and hygienic. The efficient room service further enhances the hotel's reputation for cleanliness. Despite some isolated comments regarding lapses, the majority opinion underscores a high standard of hygiene.

The staff at Sofitel Lisbon Liberdade receives widespread praise for their friendliness, professionalism and helpfulness. Exceptional service from the concierge team and dining staff adds to the hotel's appeal, though occasional service inconsistencies are noted. Overall, the staff's approachable and supportive demeanor significantly contributes to a pleasant stay.

The WiFi at the hotel is generally reliable with good signal strength, though guests note limited electrical sockets for charging devices. The gym, however, is small and lacks natural light, suggesting room for improvement in the hotel's fitness facilities.

Parking at the hotel is convenient with a valet service, though the cost is high. The hotel's family-friendly atmosphere, high-quality bedding and accommodating staff make it a favored choice among guests traveling with children.

Beds at Sofitel Lisbon Liberdade are often described as very comfortable with many guests highlighting the quality of the mattresses. While some note issues like worn-out or overly soft mattresses, the majority find the bedding to be of high standard, enhancing their stay's comfort.

As a five-star property, Sofitel Lisbon Liberdade generally meets guests' expectations with its luxurious atmosphere and courteous staff. While some aspects, such as room size and certain amenities, sometimes fall short of five-star standards, the overall experience is positively regarded, affirming the hotel’s five-star status.

For business travelers, the hotel offers an efficient check-in/check-out process, modern business facilities and great comfort, making it a top choice for professional engagements.

In summary, Sofitel Lisbon Liberdade is recognized for its luxurious ambiance, prime location, excellent staff and overall high-quality service, though there are mentions of areas that could further elevate the experience to fully meet five-star standards.
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Luxury Hotel

This French luxury hotel is extremely well-located on Avenida da Liberdade. It features beautiful contemporary design and offers a comfortable and stylish base for discovering the city.

Hotel Taking Steps Towards Sustainability

Sofitel Lisbon Liberdade has maintained Green Key certification since 2023. It is a 100% non-smoking hotel that prioritizes energy efficiency with 100% LED lighting and implements water-saving measures. The hotel has eliminated single-use plastics, using alternatives like wooden room keys and glass water bottles.

Hotel for Honeymoon

This luxurious and elegantly appointed hotel features Superior and Luxury Rooms, equipped with king-size beds and a plethora of amenities that will make both you and your significant other relish your unique honeymoon vacation.

Hotel near Nightlife Spots

Situated on Avenida da Liberdade, this hotel is close to dining and nightlife options, including the Sky Bar by Seen at the Tivoli Avenida Liberdade. Its location provides a sophisticated base for enjoying Lisbon's nightlife.

Hotel with Gym

The Sofitel Lisbon Liberdade has a fitness center open 24 hours a day, equipped with TechnoGym machines. It offers a range of cardio and strength training equipment for a comprehensive workout.

5-Star Hotel

Located on Avenida da Liberdade, this luxury hotel features a beautiful contemporary design with red and gold features contrasting with marble sculptures, dark wood, and brown tones. It offers a comfortable and stylish base for exploring the city.

Family Friendly Hotel

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes

Should the dog owner notify you before checking in?
Yes, During the booking process

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types

Luxury King Room This room offers a luxurious ambiance and is decorated with soft colors. It features a flat-screen TV, an espresso machine, a Bose sound system, WiFi internet, bathroom with shower, Diptyque amenities, a bathrobe and slippers.

Classic Room with Single Bed This air-conditioned room is decorated with soft colors and features an area with a flat-screen TV, a Bose sound system, WiFi internet, a black and white bathroom, Diptyque amenities, a bathrobe and slippers.

Superior Double Room with King-size Bed Featuring a king-size bed, this room offers a luxurious ambiance and is decorated with soft colors. It features a flat-screen TV, a Bose sound system, WiFi internet, a black and white bathroom, Lanvin toiletries, a bathrobe and slippers. Please note that this room cannot accommodate extra beds or cots.

Superior Twin Room This room offers a luxurious ambiance and is decorated with soft colors. It features a flat-screen TV, a Bose sound system, WiFi internet, a black and white bathroom, Diptyque amenities, a bathrobe and slippers.

Junior Suite This junior suite has a separate living area, offers a luxurious ambiance and is decorated with rich colors. It features a flat-screen TV, a Illy coffee machine, a Bose sound system, WiFi internet, a black and white bathroom with walk-in shower, Diptyque amenities, a bathrobe and slippers.

Prestige King Suite - High Floor

Luxury Twin Room The unit offers 2 beds.

About Sofitel Lisbon Liberdade

License: 127/RNET

Guest Reviews

8.5

Very Good

Location

Nestled in the heart of Lisbon, Sofitel Lisbon Liberdade benefits from an enviable location that has been a consistent highlight in guest reviews. The hotel stands proudly on the elegant Liberty Avenue, a green and spacious street, yet remarkably serene within its walls. Ideally situated, visitors find themselves at a perfect vantage point for exploring Lisbon with numerous attractions and landmarks within comfortable walking distance.

Centrally positioned and conveniently close to the metro station, the property offers seamless access to the city’s historic districts, shopping areas, bustling cafes and diverse restaurants. This prime location allows guests to immerse themselves fully in Lisbon’s vibrant culture and dynamic atmosphere, ensuring that every major neighborhood is easily reachable.

The staff’s friendliness and the hotel’s cleanliness only enhance the overall experience, making it an excellent choice for both leisure and business travelers. With its strategic positioning, luxurious amenities and outstanding service, Sofitel Lisbon Liberdade stands out as an ideal base for any city trip to Lisbon.

Breakfast

The breakfast experience at Sofitel Lisbon Liberdade has garnered a range of reviews from guests, highlighting both positive and negative aspects. On the positive side, many guests praised the breakfast for being very good with particular commendations for its variety and quality. Words like excellent and fantastic featured prominently with some guests describing it as having everything you would want and in abundance. Many appreciated the diverse options and the great coffee, noting the breakfast buffet as particularly pleasing.

However, there were mixed opinions about the value and quality relative to the price. Several guests found the breakfast to be extremely expensive and not corresponding to the luxury standard they expected. There were also comments about limited options and repetitive offerings. The quality of some specific items, like ham and salami, was questioned and more fruit options and made-to-order pancakes were desired.

Despite the high cost, some guests found the breakfast service to be friendly and helpful and personal touches like a birthday cake for a guest's son added to the experience. However, other reviews mentioned issues like poor supervision of staff and long waiting times.

In essence, while many guests found the breakfast to be a highlight of their stay, others felt that it did not always justify the high price tag, suggesting room for improvement in both offerings and service.

Dinner

Sofitel Lisbon Liberdade offers an exceptional dining experience that has impressed many guests. The restaurant on site has received high praise for its top-notch breakfast and delightful dinner options. Many guests remarked on the excellent catering available, from the plentiful breakfast buffet to the varied and tasty dinner menu. The quality of food with emphasis on fresh ingredients and gourmet dishes, contributes to the overall superb dining experience.

Guests have described the on-site restaurant as one of the best they have ever eaten at with some noting that the menu's variety and taste were highlights of their stay. Alongside this, the hotel staff made notable efforts to enhance special occasions, such as offering room upgrades for celebrations, which added to the guests' satisfaction.

However, not all aspects have been flawless. Some guests experienced slow service in the restaurant and a few mentioned that the dinner could be more generous considering the price. Additionally, there were occasional critiques regarding supervising interns and incorrect restaurant reservations made by the concierge.

Despite these minor issues, the general consensus gravitates towards a positive dining experience at Sofitel Lisbon Liberdade with many appreciating the excellent dishes and attentive service. The nearby variety of restaurants also adds to the culinary appeal of staying at this hotel.

Rooms

Sofitel Lisbon Liberdade offers a mixed experience with its room accommodations. Positively noted for its spacious and comfortable rooms, many guests found their rooms modern, clean and satisfying for a pleasant stay. Comments often highlighted upgrades to suites, which were particularly appreciated for their size and comfort, offering beautiful designs, rain showers and impressive views. The staff's warm and welcoming demeanor also contributed positively to the overall experience.

However, a significant number of guests found the standard rooms to be small, dark and outdated. Common concerns were the size of the rooms and bathrooms, often described as too small and cluttered. Issues with maintenance were noted, such as broken air conditioning, dusty conditions and torn sheets. Noise levels and problematic room detailing further detracted from the experience for some.

Despite the dated decor, many rooms were described as functional and well-equipped, maintaining Sofitel's quality standards in terms of cleanliness and comfort. For those seeking more space, opting for a suite might be worthwhile. Overall, the central location and connectivity through metro and Uber were definite advantages, yet potential visitors might want to weigh the pros and cons concerning room sizes and modernity before booking.

Beds

Sofitel Lisbon Liberdade receives plenty of comments regarding their beds with many guests highlighting the comfort and quality of the mattresses. Most visitors describe the beds as very comfortable, often emphasizing their softness and large size. The high-quality mattresses and pillows often leave a lasting impression with some guests even claiming it's the most comfortable bed they've ever slept in.

However, there are mixed reviews as well with a number of guests noting issues such as worn-out mattresses, excessively soft beds and occasionally old or sagging mattresses. Some also mentioned that the bed size could be smaller than expected and that the bed linen maintenance didn't always meet high standards, which affected the overall experience.

Despite these occasional concerns, the majority of guests seem to have had a positive experience, often praising the overall comfort and clean bedding that Sofitel Lisbon Liberdade offers.

Cleanliness

Sofitel Lisbon Liberdade garners mixed reviews regarding its cleanliness but generally receives positive praise. Many guests describe the hotel as very clean, well-maintained and modern. The rooms are noted for being consistently clean and well-decorated. Room service is efficient and the hotel's high hygiene standards are repeatedly highlighted. However, some guests feel that the cleanliness does not always meet the expectations of a 5-star establishment with occasional comments about rooms not being cleaned properly or lacking thoroughness. Despite these occasional issues, the overall impression of the cleanliness at Sofitel Lisbon Liberdade remains favorable, contributing to its reputation as a modern and pleasant place to stay.

Staff

The staff at Sofitel Lisbon Liberdade generally receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the staff's helpfulness and courteous demeanor, noting their efficiency and readiness to meet requests. Notable mentions include the concierge team with Telmo and Bruno providing exceptional service and the dining staff being described as tremendous.

Staff kindness and multilingual abilities add to the positive experience, creating a welcoming and accommodating environment. The overall quality of service is often described as excellent with particular commendation for the approachable and cheerful attitude of the team. Guests appreciate the staff’s professionalism and efficiency, which contributes significantly to the hotel’s appeal.

However, there are occasional mentions of less favorable experiences, including reception staff not being as friendly or helpful and service inconsistencies. Despite these isolated incidents, the majority of guest feedback underscores a supportive and respectful staff, contributing to an enjoyable stay at the hotel.

Wi-Fi

The WiFi at Sofitel Lisbon Liberdade generally receives positive feedback with guests noting a good signal throughout the hotel and exceptional performance. However, some issues were mentioned regarding connectivity and initial difficulties in getting connected. Electrical socket availability seems to be limited, making charging devices challenging for guests. USB charging sockets are available but bringing an appropriate cable is advised, as reception does not provide them. Despite these minor inconveniences, the overall WiFi experience is satisfactory.

Gym

Sofitel Lisbon Liberdade's gym offers a modest space for guests seeking to maintain their fitness routine during their stay. However, the gym is notably small and comes without windows, creating a rather confined environment. While the facility does feature some essential exercise machines, it falls short of expectations for a hotel of this caliber and size. Reviews suggest that the gym could benefit from an upgrade to better accommodate guests' fitness needs. Moreover, the absence of additional recreational amenities such as a pool further limits the hotel's offerings in terms of wellness facilities.

Parking

Sofitel Lisbon Liberdade offers convenient on-site parking with valet service, which many guests find particularly handy. The hotel's garage provides easy access by car and is high enough to accommodate various vehicle sizes. While parking is included in the room price for some, it is important to note that it is not free for all guests and can be quite expensive. To avoid fines, guests should be cautious about parking regulations and ensure they use designated hotel spaces. Overall, the parking service is appreciated for its convenience despite the high cost.

Family

Sofitel Lisbon Liberdade is a well-regarded choice for those traveling with children. Guests have highlighted its family-friendly atmosphere and family accommodation options, such as family suites, as excellent for those looking for comfort and convenience. The staff frequently receives praise for being exceptionally welcoming and making families feel at home. The hotel is also noted for its top-notch bedding, which adds to the overall comfort, ensuring a pleasant stay for families. Additionally, the family-friendly concierges are recognized for their helpfulness, adding to the positive experience for families staying at the hotel.

5 Star

The Sofitel Lisbon Liberdade is recognized for its five-star status, reflecting in its luxurious atmosphere and courteous staff. Guests appreciate the hotel's overall ambiance and some highlight that the experience even surpasses five-star expectations with amenities provided. However, there are mixed feelings about certain aspects; the room size and quality of some in-room facilities, like the coffee machine, do not always meet the high standards anticipated from a five-star hotel. Despite some reviews suggesting cost-cutting measures, the hotel maintains a generally positive reputation for its service and elegance, affirming its place within the five-star category. However, there are mentions that the experience may not always justify the higher prices.

Business

Sofitel Lisbon Liberdade stands out as an ideal destination for business travelers, offering an efficient check-in and out process that ensures a smooth start and end to any stay. Recognized as a nice business hotel, it is preferred by those traveling for work due to its dedicated business facilities and overall great comfort. The hotel's modern and stylish ambiance, coupled with its friendly staff, makes it a top choice for professionals looking for both functionality and a touch of elegance during their business engagements in Lisbon.

Luxury

Sofitel Lisbon Liberdade offers guests an experience that many consider a truly luxurious stay. Reviewers highlight the hotel's French-style elegance with a decor that exudes a genuine five-star feel. The hotel is often described as perfect in terms of luxury with suites that stand out for their impeccable standards. The presentation of the amenities, including the finest soaps and products, adds to the overall polished experience.

Despite these praises, some guests point out that certain aspects do not align with the expectations of a five-star hotel. The lobby feels soulless to some and the absence of international TV channels and an unremarkable breakfast have been noted as areas needing improvement. While some reviewers find the rooms slightly standard in comparison to the flamboyant public spaces, the overall consensus leans towards a favorable view of the hotel's luxurious offerings.

In summary, Sofitel Lisbon Liberdade is widely recognized for its luxurious ambiance and high-quality service, though there are mentions of areas that could elevate the experience further to fully meet five-star standards.

No, Sofitel Lisbon Liberdade doesn't have any pool.

No, a spa isn't available at Sofitel Lisbon Liberdade.

Yes, Sofitel Lisbon Liberdade welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Sofitel Lisbon Liberdade.

Yes, Sofitel Lisbon Liberdade has a gym.

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