Residencial Horizonte
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsResidencial Horizonte boasts a prime location in Lisbon, right in front of the Parque metro station, making it exceedingly convenient for exploring the city. Proximity to public transportation, including bus connections and an airport bus, further enhances its appeal. Guests describe the area as both peaceful and central, offering nearby amenities such as supermarkets, cafes, restaurants and parks to enrich the overall experience.
The breakfast service at Residencial Horizonte is generally well-received, described as simple, yet delicious and sufficient. The buffet includes a mix of sweet and savory options which many guests find exceed expectations given the accommodation's price point. Though there are calls for more variety and higher quality in certain elements such as fruit, bread and coffee, the breakfast's value for money is frequently appreciated.
Rooms at Residencial Horizonte receive mixed yet generally positive reviews. Guests commend the helpful and friendly staff and the hotel's prime location. While rooms are clean and adequately maintained with some offering nice views and balconies, many are small and outdated with old-fashioned furniture. Notable issues include soundproofing and maintenance, but overall, cleanliness is frequently highlighted with daily tidying and frequent towel changes contributing to a pleasant stay.
Staff at Residencial Horizonte are often praised for their friendliness, professionalism and multilingual capabilities, enhancing the guest experience significantly. Their joyful demeanor and willingness to assist make guests feel welcomed and valued throughout their stay.
The free WiFi is a useful amenity, though it suffers from occasional weak signals and poor coverage, especially in certain hotel areas like upper floors and bathrooms. This can be a drawback for guests needing reliable internet access.
The reviews of the beds are mixed; while some guests find them comfortable, others complain about the hardness of the mattresses, small size and issues like squeakiness and cleanliness concerns. Despite these drawbacks, some visitors still find the beds satisfactory.
In summary, Residencial Horizonte stands out for its strategic location and friendly staff, offering clean and functional accommodations at a reasonable price. Although there are areas for improvement, particularly with room updates and bed quality, it serves as a solid choice for budget-conscious travelers looking to explore Lisbon.
Categories
The breakfast service at Residencial Horizonte is generally well-received, described as simple, yet delicious and sufficient. The buffet includes a mix of sweet and savory options which many guests find exceed expectations given the accommodation's price point. Though there are calls for more variety and higher quality in certain elements such as fruit, bread and coffee, the breakfast's value for money is frequently appreciated.
Rooms at Residencial Horizonte receive mixed yet generally positive reviews. Guests commend the helpful and friendly staff and the hotel's prime location. While rooms are clean and adequately maintained with some offering nice views and balconies, many are small and outdated with old-fashioned furniture. Notable issues include soundproofing and maintenance, but overall, cleanliness is frequently highlighted with daily tidying and frequent towel changes contributing to a pleasant stay.
Staff at Residencial Horizonte are often praised for their friendliness, professionalism and multilingual capabilities, enhancing the guest experience significantly. Their joyful demeanor and willingness to assist make guests feel welcomed and valued throughout their stay.
The free WiFi is a useful amenity, though it suffers from occasional weak signals and poor coverage, especially in certain hotel areas like upper floors and bathrooms. This can be a drawback for guests needing reliable internet access.
The reviews of the beds are mixed; while some guests find them comfortable, others complain about the hardness of the mattresses, small size and issues like squeakiness and cleanliness concerns. Despite these drawbacks, some visitors still find the beds satisfactory.
In summary, Residencial Horizonte stands out for its strategic location and friendly staff, offering clean and functional accommodations at a reasonable price. Although there are areas for improvement, particularly with room updates and bed quality, it serves as a solid choice for budget-conscious travelers looking to explore Lisbon.
Cheap Guest House
Offering simple and affordable accommodation, this guesthouse is located on Avenida Antonio Augusto De Aguiar. It provides a convenient base for exploring Lisbon. The guesthouse offers basic amenities suitable for budget travelers.
Guest House where Extra Health & Safety Measures Have Been Taken
Smaller guesthouses often maintain a high level of cleanliness. Residencial Horizonte likely focuses on thorough sanitation and disinfection to ensure a safe and comfortable environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Show more...Yes, random checks
3-Star Guest House
About Residencial Horizonte
License: 25834/AL
Guest Reviews
Location
Breakfast
However, there are recurring notes of limited variety and repetitive options day after day. Some guests felt that the breakfast could benefit from more diverse choices, including more fruit and vegetables and improvements in the quality of the bread and coffee. Despite these upgradable aspects, the breakfast is often appreciated for its value for money and its ability to meet basic morning needs, especially given the convenient location and friendly staff service enhancing the overall experience.
Rooms
Beds
However, a recurring criticism pertains to the hardness of the mattresses with many describing them as very hard or akin to laying on a box with springs protruding. Several guests noted that the beds were small or narrow and that double beds were often simply two singles pushed together, creating an uncomfortable gap. Bed noise was another common grievance with squeaky frames and noisy mattresses frequently mentioned.
There were also isolated but serious complaints about bed cleanliness, including mentions of bed bugs and dirty or stained linens. Despite these issues, a segment of guests did find their beds comfortable, though overall, the reviews suggest significant room for improvement in terms of bed quality and maintenance.
Cleanliness
Despite these positives, there were notable exceptions. Several reviews pointed out issues such as stained sheets, torn towels, mold in the bathrooms, dirty carpets, musty smells and overlooked areas during cleaning. The outdated decor and furnishings in many rooms also drew criticism, impacting perceptions of cleanliness and overall ambiance.
In summary, while many guests found Residencial Horizonte to be clean and well-maintained, repeated comments about dated interiors and occasional lapses in cleaning suggest room for improvement. For the budget-conscious traveler who prioritizes cleanliness but can overlook some outdated elements, this hotel may be an adequate choice.
Staff
Many reviews highlight the employees' politeness and their ability to speak multiple languages, such as English and French, facilitating smoother communication with international travelers. The staff's joyful demeanor and courteousness contribute positively to the overall guest experience, making visitors feel truly welcomed and valued.
While there are occasional mentions of areas for improvement, such as the need for better training for some reception staff or a more approachable attitude, these are significantly outnumbered by positive remarks. Overall, the staff at "Residencial Horizonte" is a key strength of the hotel, consistently delivering a high standard of service that leaves a lasting, favorable impression on guests.
Wi-Fi
No, Residencial Horizonte doesn't have any pool.
No, a spa isn't available at Residencial Horizonte.
No, Residencial Horizonte doesn't allow dogs.
No, parking facilities aren't available at Residencial Horizonte.
No, Residencial Horizonte doesn't have a gym.
Location Show Map
More Options
