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Summary of reviewsRamada by Wyndham Lisbon offers a highly accessible and enjoyable stay with excellent connectivity and comfort. Strategically positioned near Olaias Metro Station, the hotel's location successfully marries convenience and tranquility. This allows guests easy access to the city center and Lisbon Airport, while the surrounding quiet residential area ensures restful nights. Proximity to a supermarket and various dining options further enhances the convenience, making the hotel a favored base for both leisure and business travelers.
The breakfast buffet is well-regarded for its extensive and varied selection, often praised for its freshness and value. Guests appreciate the hearty, well-prepared meals that offer a wide array of savory and sweet options, providing a good start to the day. However, during peak times, the breakfast room can feel crowded, leading to occasional service and replenishment issues. Despite these moments, the overall sentiment sees breakfast as a highlight of the stay.
Dining experiences at the hotel’s dinner buffet tend to receive mixed reviews. While some guests find the bar to be a more pleasant option with its enjoyable atmosphere and late-night service, the buffet dinner is often criticized for lack of variety and freshness. Nonetheless, the convenience and reasonable pricing of the bar offerings add a positive angle to the dining services.
Guest rooms receive positive feedback for their spaciousness, cleanliness and comfort with spectacular views, especially from higher floors, being a standout feature. While well-equipped and functional, some rooms do show signs of wear and could benefit from updates to meet modern expectations. Maintenance issues such as outdated decor and occasional noise problems are noted but do not significantly detract from the overall positive guest experience.
The hotel excels in cleanliness, maintaining high standards across all areas. Guests commend the diligent housekeeping staff for their thorough and efficient service, ensuring a tidy environment throughout their stay. Professionalism and attentiveness of the staff further enhance guest satisfaction with the team often praised for their friendly and accommodating approach.
WiFi services are strong and reliable, providing fast connections throughout the hotel, which is a significant advantage for all travelers. The gym, although basic, is functional and appreciated for its availability and modern equipment, often not crowded, offering a pleasant workout environment.
Parking facilities receive positive comments for their convenience and security, despite some finding the fees slightly expensive. The inclusion of EV charging points, particularly Tesla destination chargers, adds value for guests traveling with electric vehicles.
Families find the hotel particularly accommodating with spacious family rooms and attentive service making stays stress-free. The hotel’s family-friendly features, including a children's play area, contribute to a welcoming environment for guests of all ages.
In summary, Ramada by Wyndham Lisbon stands out for its strategic location, excellent transport links and high standards of cleanliness and service. Despite minor areas for improvement, it provides a comfortable, convenient and accommodating stay that caters well to a diverse range of travelers. Show more
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Hotel Taking Steps Towards Sustainability
Ramada by Wyndham Lisbon is noted for its low environmental impact, achieved by utilizing energy from green sources and improving its overall energy efficiency.
Dog Friendly Hotel
This hotel offers comfortable accommodations and essential amenities. It welcomes pets.
Business Hotel
Ramada by Wyndham Lisbon has 11 meeting rooms, all with natural light, and an auditorium with capacity for 250 people. It is located 15 minutes from Lisbon International Airport and offers versatile meeting rooms.
Hotel with Parking
This hotel offers secure underground parking, which is easily accessible and provides peace of mind for those traveling by car. Some guests commend the reasonable pricing.
EV charging stations
Accessible Hotel
This hotel is noted for its strong emphasis on accessibility, making it a convenient choice for travelers with disabilities. The hotel provides accessible rooms specifically designed for guests with mobility issues, featuring accessible bathrooms and showers. Its wheelchair-friendly environment includes ramp access.
Hotel with Gym
The Ramada by Wyndham Lisbon includes a fitness center, providing guests with the opportunity to maintain their workout routine. It is equipped with essential exercise machines.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Superior Queen Room with One Queen Bed and River View - Non-SmokingThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides a flat-screen TV. The unit has 1 bed.
Queen Room with City View - Non-SmokingThe double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Twin Room with City View - Non-SmokingThe twin room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room offers a flat-screen TV. The unit offers 2 beds.
1 Queen Bed, Mobility Accessible Room, City View, Non-SmokingThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides a flat-screen TV. The unit has 1 bed.
King Suite with River View - Non-SmokingThe suite includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. This suite has air conditioning, a safe deposit box, a flat-screen TV and river views.
2 Twin Beds, Superior Room, River View, Non-SmokingThe twin room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room offers a flat-screen TV. The unit offers 2 beds.
About Ramada by Wyndham Lisbon
License: 1135
Guest Reviews
8.1
Very Good
Location
Situated in a strategic location, 'Ramada by Wyndham Lisbon' boasts easy access to major transport links, making it an ideal choice for seamless exploration of Lisbon. The hotel's proximity to Olaias Metro Station, situated just steps away from the entrance, offers direct connections to both the city center and Lisbon Airport, facilitating an effortless commute to key attractions and dining establishments. Guests have consistently praised the convenience of having the metro at their doorstep, allowing them to reach the city's heart within minutes while enjoying the tranquility of the hotel's surrounding residential area.
Despite not being centrally located, the hotel's easy access to public transportation mitigates any concerns regarding distance from downtown attractions. Reviewers also appreciate the quiet neighborhood, which affords a good night's sleep after a day of sightseeing. Additionally, the hotel’s vicinity includes a supermarket and various dining options, further enhancing the guest experience.
The overall sentiment from guests highlights the excellent connectivity the location offers, balanced with the peace of a residential area. Whether visitors are in town for leisurely exploration or have business commitments, the Ramada by Wyndham Lisbon provides a highly accessible and comfortable base for their stay.
Breakfast
The breakfast experience at Ramada by Wyndham Lisbon seems to offer a wide range of opinions. On the positive side, many guests praised the breakfast for being good, plentiful and with a varied selection. The quality of the breakfast is often highlighted as excellent, fresh, inviting and delicious with some calling it fantastic and super. It was noted to be a generous, hearty, well-prepared start to the day, often described as tasty and complete. The breakfast buffet was commented on for being extensive, abundant and offering a broad selection of both savory and sweet options with a good variety of fruits, cheeses, breads and yogurts. Some reviews highlighted that breakfast at a cost of €10 per person represents good value for money, providing a substantial meal for the price.
However, there were also criticisms. Several guests found the breakfast room to be exceedingly crowded and chaotic at times, which sometimes affected the availability and replenishment of food items, leading to a less enjoyable experience. Comments were made about the repetitive nature of the offerings with some wishing for more variety, especially for vegetarian and vegan options. Issues with breakfast quality included mentions of cold dishes, poor coffee and some items not being freshly prepared or tasty. Additionally, a few reviewers pointed out that the breakfast price seemed high for what was offered with expectations not always met regarding the variety and quality of food.
Overall, while the breakfast at Ramada by Wyndham Lisbon is generally well-received for its variety, freshness and value, there are occasional service and quality issues noted during peak times or when the hotel is particularly busy.
Dinner
The dinner experience at the Ramada by Wyndham Lisbon seems to evoke mixed feelings among guests. While some appreciated the convenience and found the prices reasonable, others were disappointed with the overall quality and options. The dinner is predominantly served as a buffet, which many reviewers criticized for being lackluster and not worth the 25 Euros charged. Common complaints included tasteless and greasy food, limited variety and scarce vegetable options. Some noted that the buffet food was not hot when the restaurant opened and several remarked that their meals were repetitive and not sophisticated.
On a more positive note, the bar achieved better reviews. Many found the bar's ambience enjoyable and the menu tasty and reasonably priced. The bar also provides light meals and snacks, which guests found preferable to the restaurant's offerings. The bar remains open late, serving food even after 10 PM, which added to its appeal. Additionally, the restaurant does offer very tasty Portuguese cuisine, although this sentiment seems to be in the minority.
Overall, while the bar service and food received favorable comments, the dinner buffet at the hotel's restaurant left guests wanting more in terms of quality, variety and value for money.
Rooms
The rooms at Ramada by Wyndham Lisbon generally receive positive remarks from guests. Many reviews highlight the spaciousness and cleanliness of the accommodations with ample room and comfortable beds being common themes. Visitors frequently praise the spectacular views, notably of the Tagus River, especially from higher floors like the 18th floor. The rooms are described as well-equipped with some including additional amenities like minibars, refrigerators and irons.
Despite the overall positive feedback, there are some recurring maintenance issues. Guests report outdated décor with some furniture showing signs of wear and tear and occasional problems with air conditioning and showers. Soundproofing varies with some rooms noted to be very quiet while others suffer from noise issues. Cleanliness is generally well-regarded, although a few guests mention specific lapses.
The location is appreciated for its convenience, close to a metro station, making it easy to navigate the city. The hotel staff's friendliness and efficient service contribute to a pleasant stay. However, some guests mention the need for renovation to align the rooms more closely with contemporary expectations and the hotel's star rating.
Beds
Ramada by Wyndham Lisbon has garnered mixed feedback regarding the quality of its beds from recent guests. Many visitors have positively noted the beds as being comfortable with some even describing them as wonderful and very comfortable. The clean sheets and high-quality bed linen have also been praised. On the other hand, several reviews have highlighted issues with bed size and firmness. The double beds, in particular, were often mentioned as being too small for two people with some beds described as firm or overly hard. There were also comments about beds being noisy, rickety or saggy. Despite these concerns, a significant number of guests did find the beds to be quite comfortable, indicating a varied yet generally satisfactory bedding experience at the hotel.
Cleanliness
Ramada by Wyndham Lisbon garners praise for its impressive cleanliness and comfort. Guests frequently highlight the hotel's comfortable and spotless environment with rooms described as very clean, fresh and well-organized. The hotel maintains a high standard of cleanliness, ensuring rooms are tidied daily, adhering to all hygiene protocols, especially during the pandemic. Bed linens are consistently clean and the hotel rooms are both well-kept and modern.
Several reviews note the hotel’s commitment to cleanliness, mentioning sparkling clean rooms and well-maintained communal facilities. The professional and dedicated cleaning staff receive accolades for their thoroughness and efficiency, often ensuring rooms are cleaned to a high standard. Guests found the rooms to be spacious and functional with some also appreciating the added convenience of daily housekeeping services.
However, a few reviews suggested areas for improvement, including the cleanliness of carpets, hallways and bathrooms. Some isolated incidents of subpar room cleaning and outdated decor were mentioned, but these did not overshadow the overall positive sentiment regarding the hotel's cleanliness.
In summary, Ramada by Wyndham Lisbon is recognized for its excellent cleanliness standards, comfortable accommodations and the diligent work of its cleaning staff, making it a highly recommended choice for travelers seeking a tidy and cozy stay.
Staff
Ramada by Wyndham Lisbon boasts an exceptional team celebrated for their friendliness, professionalism and attentiveness. Guests often highlight the welcoming atmosphere created by the staff with many noting their accommodating and helpful nature. The front desk and reception teams are consistently praised for their efficiency and warmth, ensuring guests feel valued and well-cared for from the moment they arrive. Noteworthy individuals like Carlos the concierge and Marco are particularly commended for their outstanding service.
Guests appreciate the staff's readiness to assist with various requests, from booking taxis for early flights to providing insightful recommendations for sightseeing. The bar and breakfast staff also receive high marks for their excellent service and friendly interactions, contributing to a pleasant dining experience.
Despite some isolated incidents of perceived rudeness or unhelpfulness, the overall feedback is overwhelmingly positive. The proactive and problem-solving attitude of the staff is frequently mentioned with several guests acknowledging how promptly and effectively their issues were addressed. The hotel's commitment to providing a professional and courteous service shines through, ensuring a comfortable and enjoyable stay for visitors.
Wi-Fi
The WiFi experience at the Ramada by Wyndham Lisbon generally receives high praise from guests. Reviews frequently highlight good, reliable and fast WiFi available throughout the hotel, including both the lobby and rooms. Many guests appreciate the free WiFi that offers high-speed internet, secure and stable connections and excellent download/upload speeds. The fiber optic connection is particularly noted for its efficiency and lack of prior registration, which adds to the overall convenience. However, a few isolated comments mention instances of poor connection, occasional outages and lack of privacy on the network. Despite these occasional issues, the majority of the feedback underscores the hotel's strong and consistent WiFi performance.
Gym
The gym at Ramada by Wyndham Lisbon generally receives positive feedback from guests. It's described as spacious, pleasant and functional with several reviews highlighting its suitability and good basic facilities. Guests appreciate the well-equipped nature of the gym despite its simplicity, noting that there is a range of equipment such as a cable station, dumbbells up to 12kg and cardio machines. The gym is noted to be modern, new and often not crowded, which enhances the experience for many users.
However, some guests feel that the gym is rather basic and could benefit from additional equipment. There are comments about the fitness room being small with a few minor criticisms about its size. Despite this, numerous guests found the gym's condition to be adequate and excellent overall, appreciating the availability of a fitness center as a benefit to their stay. The proximity of the gym to the subway is also a noted advantage. In summary, while the gym at Ramada by Wyndham Lisbon is not overly elaborate, it provides a functional and pleasant workout space that meets the needs of most travelers.
Parking
The parking situation at Ramada by Wyndham Lisbon generally receives positive feedback from guests, who appreciate its ample availability and convenience. The hotel offers secure underground parking, which is easily accessible and provides peace of mind for those traveling by car. While some guests commend the reasonable pricing and appreciate the dedicated motorcycle parking, others feel the parking fees are a bit expensive, typically around 15 euros per day. Despite a few comments about tight parking spaces and the cost, the availability of multiple parking options, including street parking, is a significant advantage. The helpful staff who assist with parking and luggage further enhance the overall experience. Overall, the convenience of on-site parking is a notable benefit for guests, especially those needing a secure spot for their vehicles during their stay.
EV charging stations
Ramada by Wyndham Lisbon presents a convenient option for electric vehicle drivers, offering multiple EV charging points, including dedicated Tesla destination chargers. Guests appreciate the easy and free charging, which is included in the parking price, adding value to their stay. Although some reviews note the absence of explicitly advertised EV facilities, those utilizing the service found it to be a beneficial amenity. The hotel’s location, close to the airport, along with its accurate site description, further supports the practicality for travelers seeking both comfort and eco-friendly options during their visit to Lisbon.
Family
Ramada by Wyndham Lisbon is a standout destination for families seeking a comfortable and accommodating stay. The hotel garners praise for its family-oriented atmosphere with numerous reviewers highlighting its suitability for families, whether traveling with babies, young children or elderly parents. Family rooms are spacious and well-equipped, providing ample space and comfort for all members.
The staff receives commendations for their helpfulness and attentiveness, making the stay seamless and stress-free, especially for those with specific needs such as mobility issues or young children. Guests appreciate the thoughtful touches like baby beds with comfortable mattresses and occasional free upgrades, which add to the overall family-friendly experience.
Facilities cater well to families with particular mention of a children's play area and a general ambiance that is welcoming to those with kids. Overall, Ramada by Wyndham Lisbon proves to be a great option for families, combining excellent service, spacious accommodations and a host of amenities designed to ensure a pleasant and convenient stay.
4 Star
Ramada by Wyndham Lisbon presents itself as a four-star hotel but does not consistently deliver the level of quality expected for such a rating. Many guests have expressed disappointment with various aspects of the hotel. The ambiance of the restaurant was described as chaotic and noisy and the food was considered sub-standard and inadequately provided, not aligning with the expectations for a four-star establishment.
Numerous reviews highlight the inadequacy of breakfast options, which were perceived as limited and not up to four-star standards. The hotel's amenities, including soundproofing and overall service, were also criticized as being underwhelming for a hotel of its supposed caliber. The air conditioning system was another point of contention with guests noting it was slow to cool rooms and frequently turned off.
The rooms themselves seemed to show their age and lacked a modern touch, falling short of the polished experience associated with four-star hotels. Issues like the absence of basic toiletries such as soap and lotion also detracted from the overall experience.
While some reviews mentioned efficient service typical of a business hotel and noted the sufficient number of lifts avoiding queues, these positive aspects were insufficient to overshadow the general sentiment of the hotel being overrated. Many guests concluded that Ramada by Wyndham Lisbon feels more like a three-star hotel, suggesting that improvements in several areas are needed to truly meet the four-star rating it advertises.
Business
Ramada by Wyndham Lisbon is praised for its superb location and facilities catering to business travelers. The hotel’s business center, which is always open, provides fundamental business services that are deemed suitable and helpful for those on work trips. Many reviews highlight the hotel being an ideal spot for conferences and professional events, noting the well-managed and professional handling of such gatherings. The conference rooms receive positive feedback for their suitability and facilities.
Guests appreciate that the hotel offers good value for money, making it a favorable option for business stays. It is particularly convenient for those attending events like the Web Summit due to its proximity to public transport and location near the metro. The clean and comfortable rooms, along with adequate workspaces in the room and lobby, support a productive stay. Although some noted that the bar area isn't ideal for prolonged work due to distractions, the overall environment is seen as business-friendly and suitable for professional needs.
The hotel is described as a typical business hotel, perfect for a quick and easy stay, especially if traveling by car. It is also recognized for its helpful staff and the overall convenience it offers to business guests.
Accessible
Ramada by Wyndham Lisbon is noted for its strong emphasis on accessibility, making it a convenient choice for travelers with disabilities. The hotel provides accessible rooms specifically designed for guests with mobility issues, featuring accessible bathrooms and showers. Its wheelchair-friendly environment includes ramp access and other room accessories tailored for people with disabilities. Guests appreciate the hotel's convenient location, close to the airport and city center, which offers ease of transportation. Moreover, the hotel staff is attentive to the needs of those with reduced mobility, ensuring their stay is comfortable by offering adapted rooms when necessary. The 24-hour reception is an added benefit for guests requiring assistance at any time of day.
However, feedback indicates some areas needing improvement. A lack of barrier-free access and support in some rooms has been noted, along with an issue of cleanliness in the accessible rooms. Additionally, there have been complaints about the lack of clean running water and poorly communicated policies regarding breakfast charges during water issues. Travelers with early morning flights should also be aware that the metro service does not run at night, potentially requiring alternative transportation arrangements.
Overall, Ramada by Wyndham Lisbon provides a generally accessible environment with a few areas for improvement, striving to accommodate and support guests with disabilities effectively.
Romantic
Ramada by Wyndham Lisbon stands out as an ideal destination for couples seeking a romantic escape. The hotel's atmosphere exudes romance, making it perfect for two. Guests have consistently highlighted the romantic setting and location, contributing to its allure for couples. The ambiance is coupled with a romantic dinner setup, enhancing the overall experience. Whether it's the romantic vibes or the couple-friendly environment, the hotel ensures a memorable stay for those looking to celebrate love. It truly is an excellent choice for romantic getaways and offers a great atmosphere for couples to enjoy quality time together.
Dog Friendly
Ramada by Wyndham Lisbon comes highly recommended for pet owners looking for a welcoming stay with their furry companions. This pet-friendly hotel is well-regarded for its accommodating policies, allowing pets for an additional charge with the specific cost being €25 for dogs, although rates can vary. Guests noted the availability of dedicated facilities for pets, such as bowls and beds provided upon arrival, which adds to the convenience and comfort. The hotel also allows pets access to designated eating areas, ensuring that guests can enjoy meals without leaving their pets behind. Overall, the hotel's amenities and services make it a great choice for travelers with dogs, offering them a pleasant experience and peace of mind.
No, Ramada by Wyndham Lisbon doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Lisbon.
Yes, Ramada by Wyndham Lisbon welcomes dogs.
Yes, parking facilities are available at Ramada by Wyndham Lisbon.