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PortoBay Marquês

Lisbon , Rua Duque De Palmela, 32 (Show on Map)

8.9

Excellent

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Summary of reviewsPortoBay Marquês is highly praised for its ideal location in Lisbon, situated in a quiet and upscale neighborhood close to Marquês de Pombal Square. The hotel's central position makes it convenient for exploring the city's key tourist spots, historic areas, designer shops along Avenida da Liberdade and nearby parks and restaurants. Guests enjoy the balance of tranquility and accessibility with abundant transportation options.

The breakfast at PortoBay Marquês is another standout, receiving acclaim for its variety, quality and taste. The extensive breakfast buffet includes numerous healthy options and fresh fruit, served in a pleasant and cozy space. The service is excellent, ensuring that the offerings are replenished and fresh throughout the morning. Although a few guests mentioned the breakfast being expensive and lacking specific dietary options, the overall experience is highly positive.

Dining at the hotel's on-site restaurant, Il Basilico, is a highlight for many visitors, noted for its exceptional Italian cuisine and remarkable service. While some guests found the menu repetitive over long stays, the quality and presentation of the food consistently garnered praise.

Rooms at PortoBay Marquês offer a generally comfortable and modern stay with many guests appreciating their spaciousness, cleanliness and pleasant decor. However, experiences varied with some rooms being smaller and darker than expected. Despite these occasional issues, the overall standard of cleanliness is high and guests often receive upgrades to more spacious junior suites.

The exceptional staff at PortoBay Marquês consistently receive high marks for their friendliness, professionalism and attentiveness. The welcoming atmosphere created by the staff ensures that guests feel valued and well-cared for during their stay. Specific staff members, such as Mrs. Filippa, are frequently noted for their exceptional service.

The hotel's complimentary WiFi is reliable and fast, making it suitable for both leisure and business needs. Guests also benefit from a complimentary PressReader account for access to digital newspapers and magazines.

The small but well-equipped gym, including a sauna and steam room, is appreciated for its cleanliness and modernity, though some guests found it a bit noisy. The rooftop pool, while small, offers a pleasant lounging experience with wonderful views from the terrace, adding value to the hotel stay.

Families find PortoBay Marquês accommodating with spacious family rooms and junior suites. The pool and the hotel's overall friendly atmosphere make it a great choice for family travelers. While some nightlife noise was reported, the hotel generally maintains a peaceful environment.

The beds at PortoBay Marquês are frequently described as extremely comfortable, contributing to a restful sleep experience. The king-size beds and high-quality linens are particularly noted for their comfort and cleanliness.

Overall, PortoBay Marquês provides a four-star experience with a high level of comfort, friendly service and convenient location, often exceeding guests' expectations.
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Categories

Hotel for Honeymoon

With a convenient central location, elegant interiors and absolutely comfortable rooms and suites, this hotel will become a heaven of relaxation and intimate moments for you and your loved one.

Hotel with Swimming Pool

Located off Avenida da Liberdade, this hotel offers a rooftop plunge pool and sun loungers. It also has a sauna, steam bath, and gym.

Heated Pool Outdoor Pool

Hotel with Heated Pool

Located on the hotel's top floor terrace, there is a small heated outdoor pool with jets. This cozy rooftop pool is appreciated for its pleasant ambiance, even during colder months.

Luxury Hotel

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Room This air-conditioned room features a flat-screen TV and a minibar. The bathroom includes toiletries and a hairdryer. Please note that the 3rd guest will be accommodated on an extra bed.

Classic Room Rooms are 20 square metres. There is no capacity for extra beds in this room.

Junior Suite This air-conditioned suite features a separate seating area. The room is equipped with a flat-screen TV, a microwave and a minibar. The bathroom includes toiletries and a hairdryer. Please note that the 3rd guest will be accommodated on an extra bed.

Standard Room This double room has air conditioning, electric kettle and minibar. This room has interior view. Maximum occupancy: 2 persons. There is no capacity for children or extra beds in this room.

Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 3 beds.

Family Suite Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious family room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

About PortoBay Marquês

License: 75

Guest Reviews

8.9

Excellent

Location

PortoBay Marquês is highly regarded for its excellent location, set in a quiet yet central area of Lisbon. It is conveniently close to the Marquês de Pombal Square, providing easy access to the metro and bus stations, which is ideal for exploring the city. Visitors find it very well connected to key tourist spots and the historic city center with many attractions and elegant neighborhoods within a walking distance of 15-20 minutes.

The hotel's proximity to Avenida da Liberdade, known for high-end designer shops and fancy restaurants, adds to its appeal. It is also near various parks, chic bars and lively quarters, making it a suitable base for both sightseeing and leisure. Guests appreciate the quiet, upscale neighborhood that balances accessibility with tranquility. The area surrounding the hotel is filled with convenience, including nearby restaurants, brand stores and corner shops.

Overall, PortoBay Marquês offers a perfect mix of centrality and serenity, making it an ideal choice for visitors looking to explore Lisbon comfortably with an abundance of transportation options right at their doorstep.

Breakfast

PortoBay Marquês receives high praise for its breakfast offerings with numerous guests noting the variety, quality and taste of the options available. The breakfast buffet is frequently described as extensive, tasty and rich, providing an impressive range of choices including healthy options and fresh fruit. The breakfast space itself is also reported to be pleasant and cozy, enhancing the overall experience.

Many guests highlight the excellent service accompanying the breakfast, ensuring that the buffet is well-stocked and the items remain fresh throughout the morning. The breakfast has been described as a pleasant surprise with high quality and high standards consistently met.

The timing of the breakfast, extending until 11:00am, is particularly appreciated for its customer-friendly approach. There are, however, a few mentions of the breakfast being expensive and not offering specific dietary options such as gluten-free or vegan products. Additionally, some guests felt the breakfast could benefit from more variety.

Overall, PortoBay Marquês appears to deliver a commendable breakfast experience that satisfies a wide array of preferences, making it a highlight of the stay for many guests.

Dinner

PortoBay Marquês offers a delightful dining experience with its commendable on-site restaurants. The hotel’s primary eatery, Il Basilico, serves exceptional Italian cuisine, frequently praised for its delicious carbonara and overall tasty dishes. Reviewers consistently highlight the high quality and excellent presentation of the meals. The service at the bar and terrace is noted to be impeccable, adding to the overall positive dining experience.

Breakfast at the hotel provides a decent spread, although it features the same items daily. Nonetheless, guests find it enjoyable and satisfying. The €15 buffet breakfast is mentioned as being particularly good value.

Il Basilico stands out as a favorite among guests for both lunch and dinner. The food received high marks on numerous occasions and many recommend it for its superb Italian dishes. Despite some comments about the repetitive nature of the menu over an extended stay, the restaurant's quality remains a highlight.

The service in the dining areas is commendable, described as attentive and professional. The atmosphere feels welcoming and home-like, contributing to a pleasant dining experience. Overall, PortoBay Marquês is praised for its very good and sometimes excellent culinary offerings, making its restaurants well worth a visit.

Rooms

PortoBay Marquês offers a mixed bag when it comes to room experiences. Many guests appreciated the spaciousness and comfort of their rooms, often highlighting that they were well-appointed, modern and clean. The decor receives consistent praise for being pleasant and well-designed with rooms often noted to be quiet, ensuring a peaceful stay. Several reviews mention the superior and junior suites as particularly roomy and comfortable, making them a preferred choice for families or those seeking more space.

However, room sizes varied significantly with numerous comments pointing out that some rooms were smaller than expected, cramped and occasionally dark, particularly those facing inner courtyards or walls. This lack of natural light and smaller dimensions didn't match what some guests anticipated for a four-star hotel. Despite these issues, the standard of cleanliness remained high and the inclusion of necessary amenities was frequently noted.

Housekeeping generally did a good job but had occasional lapses such as not replenishing toiletries or cleaning rooms late in the day. The rooms were described as quiet despite the central location, contributing to a good night’s rest. While some minor issues with fixtures and external noise insulation were reported, these did not dominate the overall positive sentiment about room comfort and cleanliness.

In terms of upgrades and enhancements, some guests were pleasantly surprised by room upgrades to junior suites, which added to their overall satisfaction. While the views from the rooms were not always ideal and varied greatly, the interior comfort and décor consistently made up for the lack of scenic vistas. Overall, PortoBay Marquês seems to offer a comfortable stay with well-appointed rooms and modern amenities, but the experience may vary depending on the specific room allocated.

Beds

PortoBay Marquês receives high praise from its guests for the exceptional comfort of its beds. Many reviews highlight the beds as being extremely comfortable with phrases like very comfortable, super comfortable and extremely comfortable frequently noted. Several guests mentioned the king-size beds being a standout feature, often described as spacious and cozy. The quality of the mattresses and bed linens also garners positive feedback with many guests emphasizing the cleanliness and pristine condition of the bedding.

While the majority of reviews are overwhelmingly positive, mentioning comfort and cleanliness, there are a few instances where guests found the beds relatively small or encountered issues like unevenness. However, these observations seem to be the exception rather than the norm. Overall, guests appear to consistently enjoy a restful sleep experience, often citing the comfort of the beds as a highlight of their stay at PortoBay Marquês.

Cleanliness

The guest reviews for PortoBay Marquês highlight an exceptional level of cleanliness and comfort throughout the hotel. The rooms and common areas are consistently described as very clean, well-maintained and spotless. Guests praised the staff for their diligent efforts in maintaining hygiene, noting that rooms were cleaned daily and staff consistently wore masks. The spacious and nicely decorated rooms further contribute to the overall positive experience, providing a comfortable and welcoming environment. Additionally, the rooms offer excellent value for the price, especially the junior suites which include added amenities like kitchenettes. The hotel's commitment to cleanliness and attention to detail ensures a spotless and pleasant stay for all guests.

Staff

PortoBay Marquês stands out for its exceptional staff, consistently praised for their friendliness, helpfulness and professionalism. Guests frequently highlight the welcoming atmosphere created by the staff, describing them as incredibly friendly, attentive and efficient. The front desk and reception consistently receive accolades for their superb service and the ability to address inquiries promptly and effectively. Additionally, the restaurant team is noted for their outstanding service, contributing to a pleasant dining experience.

Guests appreciate the personal touches, such as attentive receptionists and the thoughtful self-service bar concept. The professional demeanor of the staff, combined with their genuine willingness to assist, ensures that every guest feels valued. Specific mentions of staff members who go above and beyond, like Mrs. Filippa, further underscore the team's commitment to exceptional service.

Overall, the staff at PortoBay Marquês provide a level of service that is both personable and proficient, ensuring that guests feel at home and well-cared for throughout their stay.

Wi-Fi

PortoBay Marquês in Lisbon offers a commendable WiFi experience for its guests, making it an excellent choice for travelers who value internet connectivity. The hotel provides complimentary WiFi as part of the rate, ensuring no additional costs for staying connected. Guests have praised the strong WiFi signals available throughout the property, including in the rooms and common areas, which makes it convenient for both leisure and business needs.

The WiFi speed is generally fast and reliable with some guests even reporting speeds of up to 45 mbps. The installation process is straightforward and the connection tends to remain stable, contributing to a hassle-free online experience. Travelers also appreciated the complimentary PressReader account, which allows access to digital newspapers and magazines during their stay.

While most reviews highlight the excellent WiFi connection, there have been occasional mentions of connectivity issues, including instances of poor service in the rooms and slower speeds. However, these appear to be exceptions rather than the norm.

Overall, PortoBay Marquês stands out for providing very good-to-excellent WiFi, making it a reliable option for those needing stable internet access during their visit to Lisbon.

Gym

PortoBay Marquês offers a gym that, while small, has received notably positive feedback for being well-equipped and modern. Guests appreciated having both a sauna and a steam room available, which were deemed essential for relaxation and a nice addition to their stay. Despite its limited size, the gym was found to be clean and a pleasant space to unwind after a long day.

The gym provides basic workout equipment, including a treadmill and a set of dumbbells and has been described as sufficient for a basic workout. Some guests found the fitness room a bit noisier than expected and noted that it could be more diversely equipped.

Overall, the fitness facilities, though compact, seem to satisfy the needs of most guests looking for a standard workout during their stay.

Pool

The rooftop pool at PortoBay Marquês is a significant highlight, receiving a mix of positive reviews from guests. This small, heated pool is deemed sufficient for cooling down and relaxing, making for a pleasant lounging experience. Guests appreciated the self-service tanning beds and sunloungers provided by the pool, noting the wonderful views from the rooftop terrace and pool area. The pool's setting is described as clean and well-maintained with many visitors finding it a lovely and enjoyable feature of the hotel. While some found the pool small and at times a bit cold, its presence still adds value, acting as a nice bonus particularly for families and those seeking a peaceful dip. The overall service at the pool also attracted positive attention, further enhancing the guest experience at this convenient small boutique hotel.

Family

PortoBay Marquês is a modern and clean hotel that offers a welcoming environment, especially catering to families. Guests frequently highlight the friendly staff and family-oriented atmosphere throughout the property. The hotel is situated in a family-friendly area, making it a convenient choice for travelers with children.

Parents have complimented the spacious family rooms and junior suites, noting that they provide enough space for extra beds for kids, enhancing comfort and convenience. Families often feel very comfortable during their stay with many creating lasting memories together.

The pool is noted for being family-friendly, adding to the hotel's appeal for families looking to relax and have a good time. Although a kids' menu in the restaurant would be a nice addition, the overall experience for families, particularly in terms of room size and friendliness of staff, has been positively received. The hotel's cozy, family-type vibe and quiet atmosphere contribute to a pleasant stay for both adults and children.

Nightlife

Located in a prime area, PortoBay Marquês offers guests easy access to numerous nightlife attractions. The hotel is conveniently close to popular nightlife areas, making it an excellent choice for those looking to explore the city’s vibrant evening scene. Despite its proximity to lively nightlife, guests also noted that the surrounding neighborhood retains a quiet and safe atmosphere, ensuring a peaceful night's rest. However, some guests did mention occasional loud noise from outside the restaurant. Overall, the location strikes a balance between nightlife excitement and a tranquil environment.

4 Star

PortoBay Marquês offers a genuine four-star atmosphere, providing an overall high-quality experience that often exceeds typical expectations for its rating. Guests frequently commend the hotel's excellent value for money, noting its good price-to-quality ratio and well-equipped facilities. Described as a beautiful establishment, it maintains a standard of service and comfort that reinforces its four-star status. However, while the majority of reviews are positive, there were occasional minor issues, such as a clogged shower drain, which slightly marred an otherwise highly rated stay. Overall, PortoBay Marquês stands out as a four-star hotel that delivers excellent quality and a very pleasant experience for its guests.

Accessible

PortoBay Marquês is praised for its exceptional accessibility features, making it a convenient choice for guests with disabilities. The hotel ensures easy access via a front ramp and is situated in a prime location, close to public transportation and multiple stations. Guests have commended the hotel for having good accessibility features at a reasonable price. The staff also received positive feedback for being attentive to the accessibility needs of guests, further enhancing the overall experience. Its well-situated location in an accessible neighborhood adds to the ease of transportation, making it a reliable option for travelers requiring special accommodations.

Heated Pool

The heated pool at PortoBay Marquês is often praised for its pleasant and cozy ambiance, particularly appreciated during the winter months. Guests have highlighted the rooftop location as a nice touch, providing a warm and inviting space even on colder days. The temperature of the pool is frequently described as perfect, making it an enjoyable feature for those relaxing at the hotel. While the size of the pool is mentioned as small by some visitors, the overall experience remains positive with the combination of the heated pool and spa services enhancing the stay.

Outdoor Pool

The PortoBay Marquês features a rooftop terrace that guests find very pleasant, highlighted by a medium-sized and impeccably clean outdoor pool. The rooftop spot is a hit among guests, praised both for its inviting atmosphere and the convenience of a self-service bar. Although smaller in size, the pool serves as an excellent spot for relaxation with sun loungers enhancing the overall experience. The rooftop pool’s cleanliness and the combination of the terrace and bar make it a favored area for visitors seeking a comfortable and enjoyable time.

Honeymoon

PortoBay Marquês emerges as an exceptional destination for honeymooners, consistently receiving glowing remarks for its ability to create a romantic and memorable experience. With numerous guests highlighting the honeymoon-friendly amenities and overall ambiance, the hotel seems to excel in delivering a honeymoon bliss that newlyweds seek. The positive comments underscore the property's suitability for honeymoon stays with frequent mentions of its romantic vibes and special touches catering specifically to couples. Visitors highly recommend PortoBay Marquês for those embarking on honeymoon travels, suggesting it as an ideal choice for a dreamy and intimate escape.

Romantic

PortoBay Marquês exudes a romantic vibe throughout the property, making it an ideal choice for couples seeking a romantic getaway. The hotel features lovingly decorated, romantic rooms that resonate with a quiet and charming atmosphere. It stands out as a favorite spot for couples, highlighted by nice little touches and unexpected surprises that make special occasions like anniversaries even more memorable. The property is situated in a quiet, yet romantic area, adding to its allure for a weekend trip or a serene escape. Although it is an excellent choice for a honeymoon or any special romantic subdivision, the hotel's ambiance ensures a memorable stay for any couple.

Yes, PortoBay Marquês has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at PortoBay Marquês.

No, PortoBay Marquês doesn't allow dogs.

No, parking facilities aren't available at PortoBay Marquês.

Yes, PortoBay Marquês has a gym.

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