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Summary of reviewsMy Story Hotel Figueira is widely appreciated for its exceptional central location in Lisbon, strategically positioned in Praça da Figueira. Its proximity to major attractions, a multitude of dining options and convenient access to public transportation, including the metro, buses and trams, make it an ideal base for exploring the city and surrounding areas like Sintra. Guests find it easy to navigate Lisbon on foot, contributing to a spontaneous and enjoyable city exploration experience.
The breakfast service is another highlight, frequently praised for its abundance, variety and delicious offerings. The buffet includes a range of continental, English and Italian dishes, complemented by freshly baked pastries and custom-made omelets. Despite minor critiques on cost and replenishment speed, the overall consensus is that the breakfast quality and the modern, welcoming atmosphere make for a satisfying start to the day.
Additionally, the hotel's restaurant excels, offering a rich and diverse menu with a particular emphasis on Italian cuisine. Many guests have enjoyed the freshly prepared pizzas and flexible dining options throughout the day. Positive mentions of the accommodating and attentive staff, including acts of courtesy like complimentary drinks, enhance the dining experience.
The rooms, despite being on the smaller side, are stylishly designed, modern, well-equipped and clean. Guests appreciate the comfort provided by the large bathrooms, comfortable beds and luxurious touches such as complimentary wine and Rituals bath products. Effective soundproofing ensures a quiet stay and the high standards of cleanliness maintained by dedicated housekeeping are frequently commended.
The staff receives high praise for their friendliness, professionalism and efforts to ensure guests have a pleasant stay. The attentive and accommodating reception team is particularly noted for their warm welcome and efficiency. There's a common appreciation for the staff's ability to make guests feel genuinely welcomed, contributing significantly to the overall positive experience.
Reliable and fast Wi-Fi connectivity is another advantage, enabling guests to work remotely with minimal interruptions, although occasional dropouts in certain rooms are noted.
Family travelers find the hotel excellent for vacations with family-friendly amenities, spacious rooms and a strategic location close to family attractions. The quiet and peaceful environment ensures a restful stay and the hotel's staff is praised for accommodating special requests.
Beds at My Story Hotel Figueira are consistently highlighted for their comfort with large and cozy options that ensure a restful sleep. Despite minor preferences on firmness, the quality of bedding and room amenities contribute to a pleasant and relaxing stay.
As a four-star hotel, My Story Hotel Figueira meets expectations with its modern structure, central location, clean and quiet rooms and valuable service. While there are areas for improvement, such as room lighting and breakfast variety, the overall experience is positive with many guests highly recommending the hotel.
Finally, the hotel is noted for its accessibility, providing ease of access to public transportation and key areas of Lisbon, making it an accommodating choice for guests with disabilities.
In summary, My Story Hotel Figueira's combination of prime location, excellent dining, comfortable and stylish rooms, exceptional cleanliness and friendly staff make it a top choice for travelers seeking an enjoyable and convenient stay in Lisbon. Show more
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Categories
Luxury Hotel
Family Friendly Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Double Room with Figueira Square viewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
Double Room with ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Twin Room with ViewFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
About My Story Hotel Figueira
License: 11838
Guest Reviews
Location
Nestled in the heart of Lisbon, My Story Hotel Figueira boasts an exceptional location that stands out in virtually every guest review. Situated in Praça da Figueira, this hotel offers unparalleled convenience for exploring every corner of the city. Guests frequently highlight the hotel's proximity to major attractions, numerous restaurants, bustling bars and plentiful shopping opportunities.
The central position means key landmarks like Rossio Square are just a short stroll away and access to public transportation—be it the metro, buses or trams—is right at its doorstep. This makes it an ideal base for both local sightseeing and day trips to nearby destinations like Sintra.
Travelers appreciate that the hotel's location allows them to navigate Lisbon easily on foot, adding a layer of spontaneity and ease to their city explorations. Hence, for those seeking to immerse themselves deeply into Lisbon's vibrant atmosphere while staying connected to all forms of transit, My Story Hotel Figueira emerges as a perfect choice.
Breakfast
Guests at My Story Hotel Figueira generally have high praises for the breakfast offerings. Common feedback emphasizes that the breakfast is plentiful, varied and delicious with many noting a wide selection of both sweet and savory options. The buffet includes a diverse array of continental, English and Italian fare, along with freshly baked pastries and custom-made omelets. Numerous reviews highlight the excellent quality and freshness of the food, complemented by friendly and attentive staff.
Some guests find the breakfast to be a bit expensive and a few have commented on the need for more variety or faster replenishment of items. Despite this, the majority of reviews suggest that the breakfast is of high quality with ample choices, making it a satisfying part of the stay. Additionally, the modern facilities and the overall atmosphere of the breakfast setting contribute to a pleasant dining experience.
In conclusion, while there are minor critiques about cost and variety, the breakfast at My Story Hotel Figueira is predominantly well-received for its richness, quality and the ability to cater to different tastes.
Dinner
'My Story Hotel Figueira' boasts a remarkable dining experience, evident from the positive feedback on its restaurant. Many guests have praised the restaurant as sensational, offering some of the best Italian food they have ever had. The menu is rich and diverse, featuring a variety of delicious options, including freshly prepared pizzas baked in a wood-fired oven. Patrons also appreciated the original and flexible dining options, available for breakfast, lunch and dinner.
Service at the restaurant comes highly recommended with staff described as very helpful and accommodating. Acts of kindness such as complimentary drinks before dinner were a delightful surprise for many. The restaurant manager is specifically mentioned for being particularly helpful, enhancing the overall dining experience.
While the overall feedback is glowing, a few reviewers mentioned areas for improvement, such as better yogurt options at breakfast and longer breakfast hours. However, these minor critiques do not overshadow the praise for the delicious, authentic Italian food and the stylish, high-quality ambiance of the restaurant.
Overall, the hotel restaurant offers excellent value for money, making it a worthwhile dining option for guests.
Rooms
The reviews for My Story Hotel Figueira reflect a blend of praise with some room for improvement, predominantly focusing on the room sizes and amenities. Guests enjoyed beautifully designed rooms, described as modern, well-equipped and clean. Many rooms boasted views of the Praça and balconies, enhancing the aesthetic and experience of the stay.
The comfort level seems consistently high with compliments on comfortable beds, large bathrooms and luxurious touches such as complimentary wine, Rituals bath products and cozy bathrobes. Reviewers appreciated the quietness, thanks to effective soundproofing, despite the hotel's central location.
However, numerous reviews pointed out that the rooms are on the smaller side, sometimes cramped and occasionally dark due to limited natural light. Some rooms could benefit from better noise insulation and more functional storage solutions.
Despite the size constraints, the rooms were generally well-maintained with high standards of cleanliness and modern décor. The hotel's prime location near bars, restaurants and shops, combined with the attentive room service and modern amenities like air conditioning, walk-in showers and refillable toiletries, made it a popular choice for city travelers.
In summary, while the rooms at My Story Hotel Figueira might be compact, they more than make up for it with their stylish design, comfort and a wealth of amenities, making for a delightful and convenient stay in the heart of the city.
Beds
My Story Hotel Figueira is consistently praised for its comfortable and cozy bedding experience, making it an excellent choice for travelers seeking a restful stay in a stylish setting. Guests frequently highlight the incredibly large and comfortable beds, often noting the king-size options as particularly exceptional. Comfortable pillows and high-quality bedding add to the overall positive impression, ensuring a good night's sleep.
Although some reviews mention beds being on the smaller or firmer side, the majority emphasize their comfort and ability to provide a great night's sleep. Spacious and well-appointed rooms enhance this comfort, creating a hospitable environment for relaxation. The hotel facilities also contribute to a pleasant stay experience with soundproofing and spaciousness being additional advantages.
While feedback on mattress firmness varies, the dominant sentiment is that of satisfaction with the bedding's comfort. Couples and individuals alike find the sleeping arrangements satisfactory, despite minor comments about bed sizes. Overall, the consistent comfort of the bedding, combined with excellent room amenities, makes My Story Hotel Figueira a recommendable choice for any traveler seeking comfort and quality in their accommodations.
Cleanliness
Guests at My Story Hotel Figueira frequently commend the establishment for its outstanding cleanliness. The hotel is described as spotlessly clean across all areas, including the rooms, bathrooms and public spaces. Reviews highlight the modern and well-maintained facilities, which contribute to an overall fresh and inviting atmosphere. Housekeeping is praised for their attention to detail with daily room cleaning ensuring that the rooms remain neat and tidy. Many guests also appreciated the comfortable and stylish decor of the rooms, alongside the high-end furnishings and excellent air quality. Despite a few mentions of partial cleaning lapses, the general consensus indicates that the hotel maintains exceptional hygiene standards, providing a very clean and comfortable stay for its guests. The hotel's cleanliness, coupled with its appealing interior and excellent location, make it a top choice for travelers looking for a spotless and modern accommodation option.
Staff
The staff at My Story Hotel Figueira have garnered high praise from guests for their exceptional friendliness and helpfulness. Reviewers consistently highlight the staff's attentiveness and professionalism, noting that they go above and beyond to ensure a pleasant stay. The reception team, in particular, is frequently mentioned for their warm welcome and efficient service. Guests have appreciated the thoughtful and accommodating nature of the staff, who have been described as polite, kind and extremely supportive.
Staff members are noted for their ability to make guests feel genuinely welcomed with several reviews commending their warm and friendly demeanor. The cleaning staff and those at the restaurant also receive positive mentions for their courteous and attentive service. Guests have found the staff to be not only friendly but also competent and efficient with many appreciating the helpful recommendations and assistance provided during their stay.
Despite a few mentions of staff struggling during peak times and isolated incidents of unfriendliness, the overwhelming consensus is that the team at My Story Hotel Figueira is outstanding. The hotel's personnel, including notable mentions of individuals like Mariana Ferreira, are praised for their exceptional hospitality and commitment to making every guest's experience memorable.
Wi-Fi
The WiFi at My Story Hotel Figueira consistently receives positive feedback from guests. It is noted for its reliability and speed, making it suitable for remote work and general internet use. The connection is stable throughout the property and works well without noticeable issues in most areas. In particular, the WiFi speed is described as impressively fast with some guests highlighting its excellent performance during the evenings.
However, it is worth mentioning that there are minor concerns about internet dropouts in certain rooms and weaker signals in some remote parts of the property. Despite these occasional issues, the overall consensus suggests that the WiFi experience at the hotel is very good with many guests finding it impeccable, strong and stable.
The implementation of a QR Wi-Fi code has also been well-received for its convenience. Generally, guests can expect a strong, reliable and fast internet connection during their stay at My Story Hotel Figueira.
Family
My Story Hotel Figueira in Lisbon receives high praise from guests as an ideal destination for family vacations. Catered specifically to families, the hotel boasts various child and family-friendly amenities, making it well-suited for those traveling with young children. Guests often highlight the spacious family rooms, some of which feature two adjacent rooms, providing ample space and convenience for larger groups. The comfort and cleanliness of these rooms also receive commendations with the family suite often noted as especially beneficial for extended stays.
Its strategic location, close to family attractions, further adds to its appeal. The environment is consistently described as quiet and peaceful, ensuring a restful stay throughout the day and night. The breakfast service is another highlight, satisfying both adults and children alike, contributing to an overall enjoyable family dining experience.
The hotel staff's attentiveness and willingness to accommodate special requests are frequently mentioned, showcasing their dedication to making family stays as pleasant as possible. While the hotel might lack some traditional relaxation spaces, its array of family-friendly services more than compensates for it. Families have expressed a strong desire to return, suggesting that My Story Hotel Figueira not only meets but often exceeds their expectations for a comfortable and memorable family trip.
4 Star
My Story Hotel Figueira in Lisbon stands out with its stylish, brand-new structure and central, magnificent location. Many reviews commend it as an excellent hotel, describing it as a wonderful place for a city stay and affirming that it meets the expectations of a true four-star hotel. The hotel offers great value for money with clean, modern and quiet rooms that are reasonably priced.
Guests have praised the impeccable room service and excellent overall service. The hotel maintains a good balance of luxury and affordability, making it a great choice for those seeking mid-high range accommodations. Dining experiences seem varied with some pointing out the standard hotel breakfast and others mentioning issues such as overly salty Spaghetti Carbonara and inconsistent breakfast offerings.
While the hotel generally lives up to its four-star standard, some guests have noted areas for improvement. These include better optimized lighting in rooms and bathrooms and a higher level of professionalism from the staff. Despite these occasional criticisms, many guests highly recommend the hotel and express eagerness to book again.
Overall, My Story Hotel Figueira presents a stylish, four-star experience in Lisbon, offering excellent service and accommodation that justify its rating, particularly for those looking for a pleasant and quiet stay in a central location.
Accessible
My Story Hotel Figueira stands out as an exceptionally accessible destination for guests with disabilities. Situated in a central location, the hotel is close to all the key areas and major points of interest within Lisbon. Public transportation, including metro, bus, tram and train services, is easily accessible with many stops located right by the hotel's entrance. The famous tram 28 route starts just around the corner, making it convenient for sightseeing.
The hotel is designed with accessibility in mind, featuring accessible rooms and close proximity to accessible parking. Guests have found the terrain surrounding the hotel to be generally flat, enhancing ease of movement. Though the rooms may be smaller than expected, their tranquil ambiance and the ideal vantage point they offer more than compensate.
Additionally, the hotel provides helpful resources such as maps and direction guides, further simplifying navigation for those utilizing public transportation. With its excellent wheelchair accessibility and favorable connectivity via public transport, My Story Hotel Figueira proves to be a convenient choice for travelers with varying mobility levels seeking to explore Lisbon effortlessly.
Luxury
My Story Hotel Figueira offers an undeniably upscale vibe with its luxuriously appointed rooms and high-end amenities. The hotel features luxuriously designed and decorated spaces, reflecting a true sense of sophistication and modern style. Guests consistently praise the luxurious bathrooms and the sumptuous products provided, along with complimentary bathrobes and slippers which add a special touch to the stay.
Many reviewers were impressed by the level of attention to detail found throughout the property, describing it as impeccably clean, beautifully designed and modern. This meticulous care extends to the hotel's premium services, making guests feel pampered and special. The setting of the hotel itself was often described as majestic with a central location that affords stunning views and easy access to unforgettable city tours.
The overall experience is frequently noted as being shrouded in luxury, providing spectacular accommodations at what many consider an affordable cost. This combination of luxury and value for money makes it an exceptional choice for families and budget-conscious travelers alike. The luxurious rooms come with high-end furnishings, espresso machines and even complimentary goodies like delicious national pastries.
Guest testimonials highlight the great comfort and the quality of morning breakfasts, emphasizing that it is well worth the money paid. The atmosphere exudes a luxurious feel, from the elegant decor to the staff's attentive service, which sometimes even makes guests feel like royalty. Ultimately, My Story Hotel Figueira is frequently ranked by guests as the best hotel they have ever stayed at, offering an affordable luxury experience that encourages many to return annually.
No, My Story Hotel Figueira doesn't have any pool.
No, a spa isn't available at My Story Hotel Figueira.
No, My Story Hotel Figueira doesn't allow dogs.
No, parking facilities aren't available at My Story Hotel Figueira.