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Summary of reviewsLisbon Wine Hotel offers a truly exceptional experience, highlighted by its central location, making it an ideal base for exploring Lisbon. Positioned in the heart of the city on a pedestrian-only street, the hotel provides a peaceful yet vibrant setting with major attractions, historical sites and a variety of dining options all within walking distance. The proximity to public transportation like Rossio Station and Restauradores Square enhances convenience, allowing guests to easily navigate the city.
The hotel is renowned for its breakfast, which consistently impresses with its quality and variety. Made-to-order eggs, fresh local pastries and gourmet touches ensure a delicious start to the day. Guests frequently praise the attentiveness of the breakfast service and the fresh, local ingredients that elevate the experience. The dining experience extends to dinner as well with dishes such as codfish receiving particular acclaim. Despite a few comments on the size of the dining room and occasional unmet expectations, the overall sentiment towards the food is highly positive.
Rooms at the Lisbon Wine Hotel are celebrated for their comfort, cleanliness and stylish decor. They are spacious, beautifully decorated with modern furnishings and well-equipped with all necessary amenities. The beds, in particular, receive high praise for their comfort, contributing to a restful stay. The meticulous maid service ensures that rooms remain spotless and fresh throughout the visit.
Cleanliness is a notable strength with guests frequently commending the hotel's impeccable hygiene standards. The entire property, from the lobby to individual rooms, is meticulously maintained, providing a neat and fresh atmosphere.
The exceptional staff is a major highlight with guests consistently noting their friendliness, helpfulness and professionalism. From the warm welcome often accompanied by a glass of wine or pastéis de Nata to attentive and courteous assistance throughout the stay, the staff's dedication significantly enhances the overall guest experience.
For business travelers, Lisbon Wine Hotel offers a quiet atmosphere conducive to productivity with meeting and conference facilities that cater well to business-related events. While the hotel has fewer common spaces for casual gatherings, the moderate amenities and 24-hour bar add to its appeal for work trips.
Accessibility is another strength with the hotel situated in a convenient pedestrian zone close to restaurants and public transport, though it requires a short walk with suitcases due to its location.
For couples, the charming and chic ambiance of Lisbon Wine Hotel provides a perfect romantic escape. The elegant interiors, quiet ambiance and exceptional staff create an idyllic setting, ideal for special occasions and romantic getaways.
Overall, Lisbon Wine Hotel stands out for its superb location, cleanliness, comfort, exceptional service and excellent food, offering outstanding value for money and an unforgettable stay in Lisbon. Show more
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Accessible Hotel
The entire space, excluding the patio, is accessible to guests using wheelchairs, with a dedicated room adapted for persons with reduced mobility. It provides accessible toilets, bathrooms for disabled guests, and roll-in showers. Lifts ensure transit between floors.
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No Please specify: Sim
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
This hotel combines a passion for wine with a comfortable and stylish stay. Its unique concept and central location cater to adults seeking a sophisticated and exclusive experience. The tranquil ambiance and wine-related amenities enhance the overall guest experience.
Hotel where Extra Health & Safety Measures Have Been Taken
Boutique hotels often implement very strict cleaning regimes to ensure guest safety. This hotel likely focuses on hygiene and sanitation to maintain a safe and comfortable environment for all guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
Selo "Safe and Clean" Portugal
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Superior Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Classic Double or Twin RoomThis twin/double room has air conditioning and soundproofing.
About Lisbon Wine Hotel
License: 7620
Guest Reviews
9.1
Excellent
Location
Lisbon Wine Hotel boasts an exceptional central location, making it ideal for exploring all that the city has to offer. Situated in the heart of Lisbon, guests find themselves within walking distance to key attractions, historical sites and a myriad of dining options. The hotel is ideally placed on a pedestrian-only street, ensuring a peaceful stay while providing easy access to bustling areas. Proximity to public transportation such as metro and bus stations enhances convenience with Rossio Station and Restauradores Square mere minutes away. The central setting allows visitors to immerse themselves in Lisbon's vibrant life, surrounded by shops, theaters like the Coliseum and the picturesque old city. This prime location, coupled with the clean and comfortable accommodations, ensures that everything, from the main sights to the lively restaurant district, is right on the doorstep.
Breakfast
Lisbon Wine Hotel offers a breakfast experience that consistently leaves guests satisfied and appreciative of the quality and variety provided. The breakfast is frequently described as good, fulfilling and delicious with many guests noting the extensive and varied selection available. Made-to-order eggs, fresh local pastries and a gourmet touch are particular highlights that elevate the meal. Although there are some remarks about limited options, the positive aspects, such as the excellent omelet and hearty choices, tend to overshadow these minor criticisms.
The breakfast service is often praised for its attentiveness and special care with the buffet being topped up regularly to ensure freshness and availability. Many reviewers compare the breakfast favorably to those offered at other hotels, noting its superior quality and comprehensiveness. Fresh and local ingredients play a significant role in the meal's appeal, contributing to a delicious start to the day.
Additionally, the breakfast setting is generally well-received, despite occasional comments on the size of the breakfast room. The inclusion of vegetables, fruits and a variety of breads adds to the overall positive impression, making it a pleasant and satisfying experience for most guests. Overall, the breakfast at Lisbon Wine Hotel stands out as a highlight of the stay, offering excellent value for money and ensuring a great start to each day.
Dinner
The Lisbon Wine Hotel offers an inviting dining experience that has garnered positive feedback from guests. Many have praised the restaurant for its excellent and delicious dinners with dishes such as the codfish being particularly noted. The food menu offers refined cuisine that is both tasty and well-prepared with delicious wines to complement meals. The quality of food spans across both breakfast and dinner and guests have enjoyed multiple meals at the hotel. The restaurant itself is described as nice, though the dining room could feel a bit small. Despite a few mentions of dishes not meeting expectations, the overall sentiment highlights superior and delicious food that shouldn't be overlooked for lunch or dinner.
Rooms
The Lisbon Wine Hotel's rooms receive high praise for their comfort, cleanliness and stylish decor. Guests consistently highlight the spaciousness and tasteful design of the rooms, which feature modern and high-quality furnishings. Many guests find the rooms to be very clean, quiet and cozy, providing a relaxing and comfortable stay. The beds are particularly noted for their comfort and the rooms are well-equipped with all necessary amenities, including spacious bathrooms and occasionally, terraces.
Despite some minor issues—like smaller rooms than expected and lack of ventilation in the toilets—the positives far outweigh the negatives. The rooms are described as beautifully decorated, often with wine-themed touches and many offer lovely views. Additionally, the rooms are serviced exceptionally well, ensuring they remain spotless and fresh throughout the stay.
Whether for a short visit or a more extended stay, the rooms at Lisbon Wine Hotel seem to provide a delightful and comfortable escape, set in a quiet yet central location near many restaurants and attractions.
Beds
Lisbon Wine Hotel has garnered high praise for its beds, earning a reputation for providing an exceptionally comfortable sleeping experience. Guests consistently highlight the comfort of the mattresses and beds, often describing them as very comfortable, big and featuring high-quality sheets and bedding. These beds are reported as being soft and inviting with a few reviews noting that they are low or separate, which may be a consideration for some travelers.
The hotel's commitment to a good night's sleep extends to the bedding with many guests also appreciating the comfortable pillows and the choice of pillows available. The spacious rooms complement the comfort of the beds, offering a cozy and relaxing environment for guests.
While the overwhelming majority of reviews focus on the positives, a few mentions of a bed light not working and a mattress being overly soft do surface, but these are sparse compared to the volume of enthusiastic praise. Overall, guests seem to leave Lisbon Wine Hotel well-rested and satisfied with the quality and comfort of their sleeping arrangements, making it a strong choice for travelers prioritizing a good night’s sleep.
Cleanliness
The Lisbon Wine Hotel consistently impresses guests with its unparalleled commitment to cleanliness. Visitors frequently commend the establishment for its spotlessly clean rooms and overall impeccable hygiene practices. Rooms are described as exceptionally clean, beautifully decorated and spacious, offering a neat and fresh atmosphere that contributes to the overall comfort and satisfaction of the stay.
Frequent and meticulous maid service ensures that spaces remain immaculate with daily cleaning routines and the option for rooms to be cleaned upon request. Guests appreciate the regular replacement of fresh towels and linens, reinforcing the hotel's dedication to maintaining a high standard of hygiene.
The cleanliness extends beyond the rooms, as guests note that the entire property, from the lobby to individual suites, is meticulously maintained. This high level of care results in a comfortable, cozy and quiet retreat for travelers. Additionally, the professional and helpful staff contributes to the positive experience by providing excellent service and insightful recommendations for local attractions.
Overall, the Lisbon Wine Hotel is highly recommended for those seeking a clean, well-kept and elegantly furnished accommodation in Lisbon.
Staff
The Lisbon Wine Hotel receives consistently high praise for its exceptional staff. Guests frequently highlight the team's friendliness, helpfulness and professionalism. The staff is described as welcoming, attentive and accommodating, always going the extra mile to ensure a pleasant stay. Key personnel like Miguel and Ines receive special mentions for their dedication and outstanding service. From the warm welcome often accompanied by a glass of wine or pastéis de Nata to their knowledgeable and courteous assistance, the hotel staff stands out for their exceptional hospitality. Whether at the reception or throughout the hotel, the employees are noted for their dedicated, polite and friendly approach, making each guest feel valued and well-cared for. Overall, the staff’s exceptional service contributes significantly to the hotel's charm and the overall positive guest experience.
4 Star
Lisbon Wine Hotel offers an intimate and warm experience that many guests find superb and highly recommended. With four-star amenities and good value for money, it deserves its four-star rating, although some feel it should be rated higher. The quality of services and facilities generally align with its four-star classification, providing an excellent stay. However, there were occasional remarks about the welcome not meeting the expected four-star level. Overall, it stands out as a high-quality hotel with positive recommendations.
Business
Lisbon Wine Hotel caters well to business travelers with its quiet atmosphere, perfect for a focused and productive stay. The hotel offers meeting and conference facilities, making it a convenient choice for business-related events. Guests appreciate the moderate amenities, including comfy rooms and a welcoming, helpful staff, providing a pleasant balance of comfort and functionality at a great price. The presence of a 24-hour bar adds to the convenience for late-night work sessions or casual meetings. However, the hotel has fewer common spaces available for reading, casual snacking or informal gatherings, which might be a consideration depending on one's needs. Overall, its quieter environment and well-equipped business facilities make it an excellent option for a quick business trip.
Accessible
The Lisbon Wine Hotel is conveniently located in a pedestrian zone, making it easy for guests to explore the city. It is close to many restaurants and public transport, ensuring guests can access various areas of interest. Though not directly accessible by taxi due to its location on a pedestrian street, the hotel is still easily reachable with main city attractions and public transit just a short walk away. Accessibility to the metro is also excellent, taking only about three minutes on foot. Overall, the hotel's location is quite accessible, though it's worth noting that arrival times might necessitate a short walk with suitcases.
Romantic
The Lisbon Wine Hotel offers a perfect backdrop for a romantic escape with its charming and chic ambiance. Guests often highlight the warm welcome with a lovely drink upon arrival, setting a romantic tone for the stay. The attentive and exceptional staff ensure that nothing is too much trouble, enhancing the experience for couples celebrating special moments like honeymoons. The hotel's architecture, design and layout contribute to a cozy and intimate atmosphere, making it a small yet very comfortable haven. The elegant and well-decorated interiors, combined with a quiet ambiance, create an idyllic setting ideal for a romantic getaway. Additionally, the excellent breakfast featuring quality products is frequently praised, rounding out a stay at this beautifully charming hotel.
No, Lisbon Wine Hotel doesn't have any pool.
No, a spa isn't available at Lisbon Wine Hotel.
No, Lisbon Wine Hotel doesn't allow dogs.
No, parking facilities aren't available at Lisbon Wine Hotel.