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Summary of reviewsThe Lisbon Marriott Hotel garners high praise across various aspects of its services and amenities. The hotel's proximity to Lisbon's airport makes it an advantageous choice for business travelers and those with early flights. Despite its location further from the historic downtown, its convenient access to public transport and reasonable ride-hailing services ensure ease of mobility. However, the surrounding neighborhood is quieter and more residential, providing a peaceful retreat despite limited pedestrian-friendly options and nearby amenities.
Breakfast at the Lisbon Marriott is a standout feature, offering a rich and diverse buffet that caters to various tastes. Reviews consistently describe the experience as fantastic with freshly made pancakes and delicious juices being particular highlights. Despite occasional crowding, the breakfast service is well-regarded for its variety and quality.
Dinner at the hotel, particularly room service and dining at the Citron restaurant, is generally well-received. Guests enjoy the quality and preparation of meals, although there are mentions of limited menu options and higher prices, especially for drinks and desserts. The dining ambiance near the pool adds to the pleasurable dining experience, despite occasional service inconsistencies.
The rooms at the Lisbon Marriott are often praised for their cleanliness, spaciousness and modern amenities. Guests find the rooms comfortable and inviting with several enjoying great views and well-maintained facilities. Some minor issues such as occasional maintenance requirements do not overshadow the overall positive feedback. The hotel's housekeeping services are highly commended for maintaining impeccable cleanliness throughout the property.
Staff at the hotel receive numerous accolades for their friendliness, helpfulness and professionalism. From efficient check-ins to attentive service throughout the stay, the team contributes significantly to the positive guest experience. Individual staff members are frequently mentioned for exceptional service, further underscoring the staff's dedication to hospitality.
The WiFi service in public areas is generally reliable and secure, though in-room WiFi often incurs additional costs and may require daily logins. While some guests find the internet services needing improvement, many appreciate the availability of premium packages for a better experience.
The hotel gym, while satisfactory and well-maintained, may feel small and occasionally crowded to some guests. The fitness facilities, including professional trainers and free towels, are appreciated, adding value to the guests' stay.
The outdoor pool area is another appreciated feature, noted for its cleanliness, pleasant ambiance and well-maintained grounds. While some guests mentioned occasional cold temperatures and crowding, the overall environment and relaxation provided by the pool are frequently highlighted.
Parking options at the hotel are convenient, especially given the location's advantage for airport access. However, the cost of parking is often seen as high with some concerns over space limitations and the size of parking spots.
Families traveling with children find the Lisbon Marriott Hotel accommodating, highlighting the free stay for children and the availability of interconnected rooms, which bolster the hotel's appeal for larger groups.
In conclusion, the Lisbon Marriott Hotel delivers a largely positive experience with commendations for its convenience, cleanliness, dining and staff service, providing a comfortable and hospitable environment suitable for both business and leisurely stays. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Green Key Certified and implements guest room recycling and offers electric car charging. It is committed to reducing food waste through strategic portion control, real-time monitoring, and repurposing surplus ingredients into other dishes.
Family Friendly Hotel
This hotel offers spacious rooms and suites, and it often caters to families with specific amenities like cribs and high chairs. It is located a bit outside the city center, providing a quieter environment. There is also a pool for family enjoyment.
Dog Friendly Hotel
This hotel provides comfortable accommodations and various amenities. It welcomes pets.
Hotel with Swimming Pool
The hotel offers a large outdoor pool surrounded by gardens, providing a relaxing and family-friendly atmosphere. The pool area includes comfortable lounge chairs and a poolside bar.
Outdoor Pool
Business Hotel
The Lisbon Marriott Hotel features an on-site conference center and a variety of well-appointed meeting rooms. It offers extensive event spaces and is conveniently located near the airport and city.
Hotel with Parking
This hotel has parking available. It is a well-established hotel, providing convenience for guests traveling with vehicles.
Accessible Hotel
The hotel is easily reachable by tram or taxi, ensuring convenience for all travelers. Guests have noted the hotel is well-designed to accommodate wheelchairs and is fully accessible from main streets.
Hotel with Gym
This hotel provides a fitness center with modern equipment for a comprehensive workout. It caters to guests who want to maintain their exercise regimen while traveling.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Romantic Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Comfort King, Guest room, 1 King, BalconyThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Executive Suite, Club lounge access, 1 Bedroom Executive Suite, 1 King, BalconyFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as garden views. The unit has 1 bed.
Signature King, Guest room, 1 King, BalconyThis room features a modern design, a balcony and free WiFi.
Signature Twin, Guest room, 2 Twins, BalconyThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
Pool View King, Guest room, 1 King, Pool view, RenovatedThe spacious double room provides air conditioning, a wardrobe, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Pool View Twin, Guest room, 2 Twin/Single Bed(s), Pool viewThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
Executive Twin, Club lounge access, Guest room, 2 Twins, High floor, BalconyThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has executive lounge access, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.
Comfort Twin, Guest room, 2 Twins, BalconyThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
About Lisbon Marriott Hotel
License: 1509
Guest Reviews
8.0
Very Good
Location
Situated conveniently near Lisbon's airport, the Lisbon Marriott Hotel offers practical benefits for those with business connections or early flights. Guests appreciate its good access to public transport, including two nearby metro lines that connect quickly to the city center. Despite being far from the historic downtown area, transportation is affordable with Uber and taxi services readily available and reasonably priced. The proximity to the zoo, embassy, hospitals and stadiums makes it an excellent choice for specific needs beyond tourism.
However, the hotel's location near busy roads and the airport can lead to noise from traffic and aircraft, although rooms are well-insulated against sound disturbances. Some guests find the area less suitable for tourism, describing it as remote and lacking pedestrian-friendly options or nearby amenities. While this quiet neighborhood may not offer much within walking distance, it provides a peaceful retreat with pleasant facilities, including a garden and swimming pool.
In summary, while the Lisbon Marriott Hotel is ideal for those prioritizing proximity to the airport and business destinations, it may not be the best option for visitors looking to explore Lisbon's historic and cultural sights on foot.
Breakfast
Travelers have consistently praised the breakfast at the Lisbon Marriott Hotel. Descriptions range from "fantastic" and "amazing" to "exceptional" and "spectacular," suggesting a consistently high-quality experience. Guests highlighted the diverse and extensive buffet, which includes a wide range of hot and cold options and caters to various tastes. There are many commendations for the breakfast's taste and variety with several reviews noting specific standouts like freshly made pancakes and delicious juice.
The breakfast's ambiance received positive mentions for being pleasant and sometimes offering lovely views, although some reviews noted that it could get overcrowded and chaotic. The staff's service at breakfast generally found favor, though a need for improvement and occasional long waits were also noted. Despite some criticisms, including occasional dissatisfaction with specific items like coffee and juice, the overall sentiment remains overwhelmingly positive, making the breakfast a notable highlight of the Lisbon Marriott Hotel experience.
Dinner
The Lisbon Marriott Hotel offers a generally pleasant dining experience with several highlights, particularly in terms of room service meals and the quality of the food served in its dining areas. Many guests enjoyed their dinners, describing the food as tasty, well-prepared and featuring a good selection. The Citron restaurant received commendations for offering a lovely dining experience and the overall ambiance of dining near the pool was appreciated.
However, there are some areas where improvement is needed. Some guests found the menu options limited, especially when the same menu was offered for both lunch and dinner. The inconsistency in food pricing and the high cost of drinks and desserts were noted as areas of concern. Furthermore, service quality varied with some guests experiencing slow or subpar service. The restaurant's early closing time at 11 pm and the occasional unavailability of the restaurant for consecutive days were also mentioned as drawbacks.
In summary, while many found the dinner experience enjoyable and the food to be of good quality, there were mentions of high prices, limited menu variety and occasional service issues. Despite these drawbacks, the overall consensus leans towards a positive dining experience at the Lisbon Marriott Hotel.
Rooms
The rooms at the Lisbon Marriott Hotel have generally received positive feedback from guests. Many reviewers appreciated the cleanliness and spaciousness of the rooms, noting them as comfortable and inviting. Some rooms offer great views, especially from higher floors and amenities like air conditioning, comfortable beds and well-maintained facilities add to the overall positive experience. Several guests took delight in the decor and modernity of the rooms, often mentioning they were cozy and pleasant. The room service at the hotel has also been highlighted as excellent and efficient.
However, there were some mixed opinions about the room sizes with a few guests mentioning that certain rooms felt a bit tight for more than two people. While the majority of the rooms seemed modern and updated, some reviews pointed out that there are still unrenovated rooms which show signs of wear and could benefit from upgrades. Issues like broken bathroom doors, clogged sinks and broken balcony doors were mentioned, though these did not dominate the overall sentiment.
Guests also appreciated the proximity to the airport and the availability of amenities like a fridge, iron and kettle. The modern property is well-equipped and offers good quality accommodation fitting for both business and leisure travelers. Despite some minor concerns, the general consensus is that the Lisbon Marriott Hotel provides a comfortable and pleasant stay.
Beds
The beds at Lisbon Marriott Hotel have garnered generally favorable feedback from guests. Comfort is a recurring theme with many emphasizing the comfort and quality of the bedding. Words like "fabulous," "lovely," and "super comfortable" frequently describe the sleeping arrangements, suggesting that the beds contribute significantly to a restful stay. Several reviews highlight the beds being "better than at home," indicative of the high standards maintained by the hotel. Some guests appreciated the "king-size" and "big" beds, noting the luxury and spaciousness.
However, not all reviews were universally positive. A few guests found the beds "not as comfortable" or "terrible," with issues such as overly soft mattresses or flat pillows being mentioned. Despite this, the majority lauded the "excellent mattress," "comfy pillows," and "high-quality bedding," signaling that most experiences were positive. The hotel succeeds in providing a restful night's sleep, positioning it as a favorable choice for travelers prioritizing comfortable sleeping arrangements.
Cleanliness
The Lisbon Marriott Hotel consistently receives high praise for its cleanliness with guests frequently describing the rooms as very clean, tidy and well-maintained. Many reviews highlight the spotless condition of both rooms and public areas, noting the hotel's impeccable cleanliness and attention to small details. The housekeeping staff is recognized for their competent and trustworthy service with rooms often described as adequately cleaned on a daily basis. Guests appreciate the clean and pleasant rooms, as well as the overall well-kept property. Some specific areas, such as the pool and grounds, are also maintained to a high standard.
However, there are occasional mentions of inconsistent cleaning standards. Some reviews point out issues such as dirty bathrooms, unclean carpets and leftover trash from previous guests. Despite these occasional lapses, the general perception remains positive with many finding the hotel's cleaning services to be excellent. The decor is often described as tasteful and elegant, contributing to a clean and luxurious environment.
Overall, the Lisbon Marriott Hotel maintains a reputation for providing a clean and comfortable stay with diligent housekeeping services that ensure guests enjoy a fresh and pleasant atmosphere during their visit.
Staff
The Lisbon Marriott Hotel's staff has received numerous positive remarks for their friendliness, helpfulness and professionalism. Many guests have highlighted the welcoming and accommodating nature of the team, from the reception to the restaurant and bar areas. These qualities are evident from the efficient and friendly check-in process to the warm and attentive service throughout their stay. Individual staff members, such as Madalena, Jose, Vedat and Sandra, stood out for their exceptional service, contributing to a memorable experience for visitors.
The hotel staff is proficient in English and consistently great at what they do, ensuring effective communication and service delivery. The cleaning team also received praise for maintaining high standards of cleanliness in the rooms. Housekeeping is described as efficient, keeping the rooms comfortable and cozy.
Despite a few mentions of slower service at check-out and occasional issues with the speed of service in some areas, the general consensus is that the hotel staff is attentive, polite and professional. The bar staff in particular received mentions for their politeness and informative nature. The kindness and friendliness of the staff are notable, enhancing the overall guest experience.
Guests frequently enjoyed the quality of service and attentiveness from the staff, describing them as incredibly helpful and consistently prepared to assist with any requests. Overall, the dedication and enthusiasm of the employees at the Lisbon Marriott Hotel have left a positive impression on many visitors, highlighting the hotel's strong commitment to excellent guest service.
Wi-Fi
When it comes to WiFi at the Lisbon Marriott Hotel, guest experiences have been varied. On the positive side, the hotel does offer high-speed internet and many guests have found the connection to be reliable and stable in most areas. Some room rates include WiFi and Marriott Members enjoy free access. Additionally, travelers have praised the internet for being secure and more fast compared to other hotels.
Free WiFi is available in common areas and reception, although the connection sometimes requires daily logins and the use of room numbers. For those needing more robust internet solutions, premium packages are available, which offer high-speed and more secure connections.
However, there are some drawbacks. Guests frequently mentioned that in-room WiFi often comes at an additional cost and can be complicated to set up. Some found the WiFi speed in rooms to be slow unless they upgraded to premium services. Others experienced unreliable connections and issues that required assistance, which not all staff could provide effectively.
While the internet service in public areas is generally good, the overall sentiment towards WiFi in the rooms indicates room for improvement. The Lisbon Marriott Hotel seems to provide a functional but sometimes costly solution for internet access with varying degrees of satisfaction among its guests.
Gym
The Lisbon Marriott Hotel offers gym facilities that are generally well-received by guests, though opinions vary regarding their size and adequacy. Many visitors appreciate the presence of the gym, noting that it is good, nice and well kept. The gym features a top-notch weight room and pleasant exercise areas with professional trainers and free towels available to enhance the experience. Despite this, some guests find the gym to be small and occasionally crowded with a few mentioning that the equipment could be better. Overall, the fitness facilities are considered satisfactory and adequate with the gym providing a decent space for a workout, though it might fall short of expectations for a hotel of its size. The availability of both gym and pool areas adds to the leisure options for guests at the hotel.
Pool
The pool area at the Lisbon Marriott Hotel boasts a well-maintained outdoor pool with attractive garden surroundings and poolside lounges, offering a relaxing escape for guests. Many reviewers found the pool large, beautiful and pleasant, often complimenting its cleanliness and the presence of a life guard. The heated pool added to the comfort, making it a good spot for a refreshing dip. The ambiance around the pool with its clean facilities and well-kept grounds, is largely appreciated, contributing to an enjoyable experience.
However, there were some criticisms, including the pool being too cold at times and reports of it being dirty on occasion. The pool area can get crowded with some guests noting it is somewhat small for the number of patrons. Additionally, there were concerns about limited pool service and the pool bar not opening until midday. Despite these drawbacks, many highlighted the overall pleasant environment and the relaxing outdoor spaces, making it a noteworthy feature of the hotel.
Parking
Visitors to the Lisbon Marriott Hotel have a range of opinions about the hotel's parking facilities. The availability of parking is noted as a significant convenience, particularly with the location being advantageous for airport accessibility. However, the majority of parking comes at an additional fee, often cited at €25 per day with some free and limited parking options. Many guests appreciated the valet service and found the access and the size of the spaces to be satisfactory. There was mention of underground parking and some form of parking service support, enhancing the overall experience.
On the downside, parking spaces were frequently described as tight, limited and difficult to locate. Some visitors pointed out issues with the narrow entrance and the small or inadequate size of the spaces. The charges associated with parking were often viewed as expensive with several guests expressing dissatisfaction about having to pay on an hourly basis or each time they parked. There were also comments about the wet parking areas being unsuitable and some concerns about safety.
Overall, while the availability and support for parking at the Lisbon Marriott Hotel are seen as positive aspects, the significant charges and space limitations are common points of concern among guests.
Family
The Lisbon Marriott Hotel presents a solid option for families traveling with young children. The hotel exudes a welcoming family atmosphere and provides generous support for a comfortable stay. Families benefit from children staying for free and the availability of interconnected rooms, which are ideal for larger groups.
The room service is noted for its generous portions and fresh, tasty meals suitable even for the youngest guests. The breakfast receives high praise, though opinions on dinner vary. Cleanliness, safety and comfort are consistently acknowledged, adding to the overall positive experience for families.
Numerous reviewers highlight the friendly and helpful staff with special mentions for the nice welcome pack and room upgrades that enhance family stays. The Executive Lounge access is considered a good value for money and family travelers often find the mid-August availability accommodating.
Despite a few mentions about the lack of a specific kids area and some discomfort with bed arrangements for larger families, the facilities are generally deemed well-suited for children, particularly those aged 0-10 years. The playroom and family-friendly environment contribute to a pleasant vacation experience, making it a favored choice for visiting families and those on family vacations in Lisbon.
4 Star
The Lisbon Marriott Hotel offers a typical four-star experience, characterized by cleanliness, friendly service and convenient access to public transport. Many guests find the hotel to be a good option within its category, highlighting its appropriate four-star rating, good overall quality and high-level amenities. However, others note that the services and standards can sometimes fall short of four-star expectations, especially concerning the worn-out bathroom facilities and the lack of items in the minibar. The hotel is appreciated for its orientation towards international tourists, but some visitors find the prices to be on the expensive side for a four-star establishment. While the hotel has a positive reputation and is often recommended for four-star stays, there is a consensus that it does not always meet the high standards expected from a hotel of its rating.
Business
The Lisbon Marriott Hotel garners positive feedback from business travelers, being described as a classic business hotel near the airport. It is praised for its excellent meeting services and the availability of a business center and conference rooms, which are ideal for professional gatherings and business meetings. Guests noted the hotel's professional environment and calm atmosphere, making it a suitable choice for business stays. The location is particularly advantageous for business connections, contributing to its overall business value. In terms of accommodations, the rooms are comfortable with spacious bathrooms, adding to the overall convenience. Check-in procedures are smooth, further enhancing the experience. Overall, the hotel is highly recommended for business trips, providing a reliable and efficient setting for business-related activities.
Accessible
The Lisbon Marriott Hotel offers a range of accessible amenities, making it a convenient choice for guests with disabilities. With well-functioning lifts and facilities, many essential services are within easy reach. Its proximity to city centers, major attractions and transport options simplifies tourism and travel. The hotel is close to supermarkets, shops, malls, restaurants and cafes, ensuring that dining and shopping are convenient. The airport and beaches are also a short distance away, facilitating smooth transit. However, while the accessible amenities are generally good, some areas still require improvement. Overall, the hotel provides secure and free mobility access, aiding guests in navigating nearby locations with ease.
Outdoor Pool
The outdoor pool at the Lisbon Marriott Hotel is a notable highlight among guests. Open year-round, it provides a refreshing escape in any season. The pool is praised for its cleanliness and professional maintenance, ensuring a pleasant experience for all visitors. The sun lounge area surrounding the pool adds to the beautiful and inviting atmosphere, making it a favored spot for relaxation. However, some guests have mentioned that the water can be quite cold. Despite this, the overall impression of the outdoor pool is positive, contributing to the hotel's appeal.
Luxury
The Lisbon Marriott Hotel offers a luxurious experience, characterized by a well-loved setting and upscale services. Guests appreciated the eucalyptus lotion as a thoughtful touch that added to the overall sense of luxury. The hotel features nice furniture and a lovely design that contribute to a bougee atmosphere. The property is well-maintained, very clean and updated, ensuring a comfortable stay. The ambiance successfully balances a homey feel with high-end expectations, making it an ideal choice for travelers seeking a certain level of luxury during their vacations.
Romantic
Lisbon Marriott Hotel offers a memorable romantic getaway potential with its lovely garden and cozy nooks. Couples can enjoy a romantic sunset and the outdoor restaurant is decently decorated for an intimate dining experience. The dining area maintains a cozy atmosphere, while the restaurant provides great dinner options. For special occasions, the hotel excels in providing personalized touches such as anniversary surprises with champagne and decorated rooms, alongside courteous service surprises that enhance the romantic ambiance. The overall environment is nice with awesome romantic amenities onsite.
Dog Friendly
Lisbon Marriott Hotel receives positive feedback for its dog-friendly facilities and services. Guests appreciate the welcoming atmosphere for pets and mention the hotel’s good pet policies. Many reviews highlight the ease of staying with dogs, describing it as very good for welcoming pets and managing any issues effectively. Additionally, the hotel offers specific dog areas and cares for dogs well. Some guests enjoyed room upgrades as part of their pet policies. Overall, the hotel is noted for making it easy for guests traveling with dogs and ensuring pets feel welcomed.
Yes, Lisbon Marriott Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lisbon Marriott Hotel.
Yes, Lisbon Marriott Hotel welcomes dogs.
Yes, parking facilities are available at Lisbon Marriott Hotel.