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Hyatt Regency Lisbon

Lisbon , Rua Da Junqueira 63 (Show on Map)

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Summary of reviewsThe Hyatt Regency Lisbon is celebrated for its prime location along the picturesque Tagus River, offering a tranquil escape with easy access to Lisbon's historic and cultural sites. Its proximity to the E15 tram and other transport links makes it convenient for exploring the city, while stunning views of the river contribute to its appeal. The hotel's modern architecture and luxurious design provide a sophisticated atmosphere, complemented by spacious and comfortable rooms praised for their contemporary amenities and cleanliness.

Guests rave about the breakfast experience, highlighting the abundant and diverse offerings, served with a view that enhances the dining ambiance. The hotel ensures guests start their day on a high note with well-presented dishes suited to a variety of tastes.

The staff at Hyatt Regency Lisbon receive widespread acclaim for their friendliness, professionalism, and helpfulness, significantly enriching the guest experience. The equally lauded spa and gym offer impressive facilities that cater well to those seeking relaxation and fitness during their stay.

Parking options are convenient, with ample availability, although some guests note unexpected charges. The hotel is commended for its comfortable accommodations for families, though there are some limitations regarding amenities for younger guests, such as the restricted pool access for children.

Comfort, particularly regarding the king-size beds, is a defining feature, with many guests enjoying restful stays. Despite mostly positive feedback, some areas such as service quality and certain amenities fall short of the expected five-star standard according to a few reviews. However, the overall luxury and welcoming environment make the Hyatt Regency Lisbon an excellent choice for visitors seeking a peaceful yet accessible base from which to explore the city.
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Luxury Hotel

This 5-star luxury riverfront hotel in the Belém district offers modern and spacious rooms and suites, many with balconies overlooking the Tagus River. It features an on-site Serenity spa, a state-of-the-art gym, and a rooftop bar and lounge with panoramic views.

Hotel Taking Steps Towards Sustainability

Hyatt Regency Lisbon is a Green Key certified hotel. It uses biodegradable wooden keys, provides recycling bins, and sources 100% of its electricity from renewable sources. The hotel is equipped with LED lighting, features water consumption limiters, and offers electric car charging stations.

Hotel with Spa

It features Serenity – The Art of Well Being, a tranquil retreat overlooking the Tagus River. The spa includes nine treatment rooms, a Thermal Oasis with a sauna, steam room, jacuzzi, and an indoor swimming pool. Signature treatments use luxury products from brands like Sensai, Thalgo and ila Spa.

Hotel with Swimming Pool

This hotel features a luxurious pool with stunning views of the Tagus River. The pool area includes comfortable lounge chairs and a dedicated bar service.

Indoor Pool

Hotel with Gym

Offering a state-of-the-art gym called Active by Serenity, this hotel provides modern fitness equipment and personalized health and wellness programs.

Hotel with Indoor Pool

The Serenity Spa at this hotel includes an indoor pool as part of its Thermal Oasis. The spa area also features a sauna and hot tub for relaxation.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

5-Star Hotel

Room Types

Standard Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Queen Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Standard Twin Room with River View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 2 beds.

Deluxe Queen Suite with River View Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as river views. The unit offers 2 beds.

Standard Twin Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Premium Corner Queen Suite with River View Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as river views. The unit has 2 beds.

Two-Bedroom Duplex Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 3 beds.

Two-Bedroom Regency Apartment Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 3 beds.

Two-Bedroom Regency Apartment River View Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as river views. The unit has 3 beds.

Three-Bedroom Apartment with River View Providing free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as river views. The unit offers 5 beds.

Standard Queen Room with River View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 1 bed.

Deluxe Queen Suite with Bridge View Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as river views. The unit has 1 bed.

Wellness Queen Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Standard Queen Room with Courtyard The unit has 1 bed.

Standard Twin Room with Courtyard The unit has 2 beds.

About Hyatt Regency Lisbon

License: 10496

Guest Reviews

Location

Nestled alongside the picturesque Tagus River, the Hyatt Regency Lisbon offers a prime location that serves as an excellent base for exploring the city. Guests appreciate its proximity to historic and cultural sites, with easy access to public transportation options, including the E15 tram right at its doorstep, which conveniently connects travelers to various parts of Lisbon.

The hotel's setting in Belém provides a tranquil escape from the city's bustling center, making it perfect for those looking for a quieter stay while still being close to the main tourist attractions. Spectacular views of the river and the iconic 25th of April Bridge add to the appeal, offering a serene backdrop for an early morning run or walk along the riverfront.

Though slightly distanced from the city center, guests find the transport links reliable, with buses and trams readily available to whisk them into more central areas, typically for a nominal fare. The Hyatt Regency is also conveniently close to the congress center, making it a favorable choice for conference attendees.

Comfort is a hallmark of the hotel, with spacious, modern rooms that ensure a relaxing stay. Guests often praise the helpful and friendly staff, who enhance the overall experience with their pleasant demeanor and informative service. With the hotel's location offering both convenience and tranquility, it emerges as an ideal spot for visitors looking to explore Lisbon while enjoying a peaceful retreat by the riverside.

Breakfast

At the Hyatt Regency Lisbon, guests often highlight the breakfast experience, which is generally considered a standout feature of their stay. Many appreciate the sumptuous breakfast offerings, noting the magnificent spread with a view of the bridge, adding a picturesque element to the morning meal. The breakfast buffet is described as abundant, rich, and featuring an incredible variety of delights suited for all tastes, providing plenty of choice and a chance to indulge.

Guests have complimented the delicious and extensive breakfast, which includes well-presented dishes. Moreover, the continental-style options have been noted for their taste, while the Viceversa restaurant’s food also garners positive remarks, suggesting the wider dining experience at the hotel is commendable.

While most reviews paint a favorable picture, there are mentions of potential areas for improvement, particularly in the hot food section, which some feel lacks creativity and variety. A few guests also pointed out that the breakfast offerings could be expanded further to enhance the dining experience.

Overall, though the breakfast at the Hyatt Regency Lisbon can be pricey, it scores high on variety, quality, and presentation, ensuring guests start their day on a pleasant note. Guests also appreciate the helpful and friendly staff, contributing to the overall enjoyment of their meal.

Rooms

Hyatt Regency Lisbon is a designer hotel that impresses guests with its stunning views and modern amenities. The rooms and suites are consistently praised for their spaciousness and comfort, making them ideal for families or anyone seeking a luxurious stay. Many reviews highlight the beautiful, large contemporary rooms, often equipped with balconies offering breathtaking views of the river and the bridge. Guests appreciate the comprehensive facilities, including a very large and modern gym, adding to the hotel’s allure.

Cleanliness is a standout feature, with rooms being spotless and well-organized. The comfort of the king-size beds is frequently noted, contributing to a restful experience. The hotel's high standards extend to its service, with staff described as kind and friendly, enhancing the overall positive atmosphere.

The hotel's stylish architecture and well-designed spaces reflect its modern appeal. While most feedback is overwhelmingly positive, a few reviews mention issues with room noise and cleaning services. Despite these occasional drawbacks, Hyatt Regency Lisbon remains a preferred destination for those seeking a sophisticated and comfortable retreat in the city.

Beds

Hyatt Regency Lisbon has garnered positive acclaim for its accommodations, particularly the beds. Guests frequently highlight the large and luxurious king-size beds, noting their exceptional comfort and high-quality bedding. The plush and stylish environment of the rooms complements the overall sleeping experience. Many reviews emphasize the superb comfort of the beds, contributing to a restful stay. Although a few guests found the sofa bed less satisfactory and a minority felt that some beds were too soft for their preference, the consensus remains that the Hyatt beds are extremely comfortable. Overall, the hotel offers spacious rooms with wonderfully accommodating beds, ensuring a super comfortable stay for most visitors.

Cleanliness

Hyatt Regency Lisbon is widely praised for its exceptional cleanliness and modern appeal. Guests consistently describe the hotel and its rooms as very clean, spotless, and meticulously maintained. The striking contemporary design contributes to the overall sense of luxury and elegance, enhancing the guest experience. Despite a few mentions of inconsistent housekeeping services, the majority of reviews emphasize the high standards of cleanliness throughout the property.

The hotel’s newness adds to its immaculate presentation, with everything appearing fresh and well-organized. Spacious and comfortable rooms, complete with elegant design elements, further delight visitors. The staff at the Hyatt Regency Lisbon receive abundant praise for their friendliness and helpfulness, contributing positively to the overall stay. Although there are a few criticisms concerning noise levels and kitchen equipment, they are largely overshadowed by the positive aspects of cleanliness, comfort, and service. Overall, the hotel offers a clean, stylish, and welcoming environment for its guests.

Staff

At the Hyatt Regency Lisbon, the staff consistently leave a strong impression, being frequently described as friendly, attentive, and exceptionally helpful. Across various roles, from the reception to housekeeping, their professionalism is evident, with many guests noting the delightful and cheerful demeanor of the team. Individuals such as Kevin and Patricia are highlighted for their exceptional service, embodying the overall warmth and kindness guests experience during their stay.

The staff are not only friendly and welcoming but also responsive to special requests, ensuring a seamless and accommodating guest experience. Guests often praise the well-trained nature of the staff, who display outstanding customer service skills. The team is praised for being proactive, active, and attentive, addressing queries and requests efficiently and with a smile. There are several mentions of the staff being professional and polite, which enhances the overall quality of service at the hotel.

However, it's worth noting that while the majority of interactions are positive, there are occasional remarks about a less welcoming reception. Despite this, the overwhelmingly positive feedback from most guests underlines a consistent effort by the staff to make every stay pleasant and memorable.

Spa

At the Hyatt Regency Lisbon, the spa draws considerable attention, with guests frequently praising its impressive features and overall ambiance. The wellness area, often described as spectacular and world-class, offers a rich blend of facilities including a Thermal Oasis with a relaxation room, steam room, sauna, and a pool. Many have found the spa to be a perfect escape, with some calling it a dream space for relaxation.

However, opinions are divided, as some guests felt that the spa facilities did not meet their expectations. The spa's policy limiting access to the indoor pool for guests above 16 years is worth noting; it caters more to those seeking a serious, tranquil swimming experience. It's also important for guests to verify inclusions such as the spa paddle which might not be part of their initial booking.

Overall, the spa at Hyatt Regency Lisbon showcases a level of luxury befitting a 5-star rating, offering guests an opportunity to immerse themselves in a serene and meticulously designed environment.

Gym

The gym at the Hyatt Regency Lisbon receives high praise from guests, who describe it as good, large, modern, and fantastic. Visitors commend the gym for being clean, functional, and well-equipped, making it an appealing choice for those seeking to maintain their fitness routine while traveling. The positive atmosphere and helpful staff further enhance the experience. While access to the pool and gym requires an additional fee, guests highlight the excellent overall infrastructure of the hotel, suggesting that the gym is a noteworthy feature for fitness enthusiasts.

Pool

Visitors to the Hyatt Regency Lisbon will find that the hotel offers a serene wellness environment with a highly praised, extensive, 24-hour fitness facility. While the pool contributes to this adult-focused experience, families planning a stay should be aware of its exclusivity. The pool is part of the spa area, available only to guests aged 16 and older, which may not suit those traveling with children. Additionally, the use of this pool requires an extra fee, fostering a more selective and tranquil atmosphere for adult guests seeking relaxation. Those looking for amenities open to younger family members may need to explore additional options beyond the hotel premises, as the pool is not accessible to them. While the setting and facilities are tailored for a peaceful adult retreat, families may wish to consider these limitations in their travel plans.

Parking

The Hyatt Regency Lisbon offers a range of parking options that guests generally find convenient and satisfactory. The hotel provides spacious, clean, and safe parking facilities, with a covered and closed garage available. Many guests appreciate the availability of free parking in the garage, although some mention that there can be a cost associated with its use. The underground parking option is frequently highlighted as a good feature, ensuring that guests don’t face any parking problems during their stay. Despite a few concerns about unexpected charges for parking, the overall feedback suggests that the hotel’s private parking meets the needs of visitors effectively.

Family

The Hyatt Regency Lisbon offers a comfortable and spacious experience for families, with beautifully appointed suites that accommodate groups of four effortlessly. These family rooms are noted for their ample space, providing a satisfactory environment for both adults and children. However, when it comes to facilities designed specifically for younger guests, the offerings seem limited, as children are not permitted to use the swimming pool. An outdoor pool could enhance the appeal for families looking to relax and enjoy leisure activities together. While the hotel provides suitable accommodations for families of moderate size, it may not cater effectively to larger families. Overall, the accommodation is ideal for a short stay, yet some guests feel the hotel falls short in delivering a fully family-friendly experience and questions remain around value for the price paid, particularly due to certain limitations on available amenities.

5 Star

The Hyatt Regency Lisbon appears to present a blend of impressive decor and a true 5-star establishment ambiance but seems to fall short in some areas according to guest feedback. While the hotel's visual appeal and decoration have received positive mentions, there are concerns regarding the service quality, with several guests feeling that it does not consistently reflect the high standards expected from a luxury hotel of this caliber. Communication issues between staff and guests have also been highlighted as a point needing improvement. Furthermore, some specifics, such as the provision of amenities, did not meet the expectations typically associated with a 5-star experience. Overall, while the hotel achieves an impressive look and feel, there are areas in service and guest interaction that could benefit from enhancements to fully justify its prestigious rating.

Yes, Hyatt Regency Lisbon has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hyatt Regency Lisbon.

No, Hyatt Regency Lisbon doesn't allow dogs.

Yes, parking facilities are available at Hyatt Regency Lisbon.

Yes, Hyatt Regency Lisbon has a gym.

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