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Summary of reviewsHotel Mundial is a well-regarded hotel located in the heart of Lisbon, praised especially for its outstanding location. Its central positioning makes it easy for guests to explore key attractions, historic sites, shopping areas and enjoy an array of nearby restaurants and bars. The proximity to public transportation and the famous tram line 28 adds convenience, while the rooftop bar offers breathtaking city views, perfect for unwinding after a day of sightseeing. Despite some noise typical of a bustling city center, the location remains a standout feature for its ease of access and vibrancy.
The hotel's breakfast receives high marks for its variety, quality and value for money. Guests appreciate the extensive and diverse breakfast buffet, including options for various dietary preferences like vegetarian and gluten-free. While the breakfast area can be busy at times, the freshness, abundance and friendly service create an overall pleasant dining experience.
Dining at Hotel Mundial is particularly celebrated for the Varanda Restaurant and the rooftop bar. The Varanda Restaurant is noted for its refined cuisine, exceptional service and spectacular views of Lisbon. The rooftop bar and restaurant also provide a delightful spot for evening drinks, offering a vibrant ambiance and gorgeous sunsets. However, some guests find the dinner pricing high and the food options limited, though the location compensates with memorable dining experiences.
Rooms at Hotel Mundial are praised for being spacious, clean and comfortable, often featuring amenities like balconies with city views, comfortable beds and welcoming extras like chocolates and wine. Although some rooms have outdated furnishings and noise issues, the cleanliness and daily upkeep, along with the prime location, ensure a comfortable stay.
The hotel excels in cleanliness, consistently maintaining spotless rooms and facilities. Frequent cleaning and attentive staff are highlights, despite occasional minor issues such as dirty windows or poor ventilation in some corridors. Overall, the hotel’s cleanliness and well-maintained conditions contribute to a positive guest experience.
Hotel Mundial’s staff are frequently commended for their friendliness, professionalism and dedication to guest satisfaction. Many guests appreciate personalized attention and helpful service across various touchpoints within the hotel, though some isolated instances of less helpful staff are noted. Despite occasional delays at the front desk, the staff are generally seen as an asset, enhancing the overall guest experience.
WiFi at the hotel presents mixed reviews. While many guests find the WiFi reliable and fast, some report slow speeds and weak signals, especially during peak hours. Overall, the WiFi can be dependable but might need improvements to ensure consistent high-speed access.
Parking at Hotel Mundial is a valued amenity with several guests appreciating the secure underground parking despite its tight spaces. The parking fee is viewed as reasonable by some, though others consider it high. The hotel's central location further underscores the importance of the parking facility.
EV charging stations are a convenient feature for guests with electric vehicles, though some inconsistencies in availability are mentioned. The presence of helping staff adds to the positive experience for eco-conscious travelers.
As a family-friendly hotel, Hotel Mundial receives positive feedback for its spacious and accommodating family suites, child-friendly arrangements and the staff’s attentiveness. The strategic location near metro stations and the tram line makes it an excellent choice for families exploring Lisbon.
In summary, Hotel Mundial is celebrated for its prime central location, diverse and quality breakfast offerings, excellent dining venues, spacious and clean rooms, attentive staff and convenient amenities like parking and EV charging, making it a recommended option for travelers seeking to immerse themselves in Lisbon's vibrant life. Show more
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Hotel near Nightlife Spots
Hotel Mundial offers a rooftop bar with views of the city and is situated near Martim Moniz Square, providing convenient access to Lisbon's nightlife. The hotel's location is central and close to various entertainment options.
Business Hotel
Hotel Mundial is located in Lisbon's business center and has 6 meeting rooms with natural light. It offers air conditioning, free Wi-Fi, and necessary facilities for successful meetings and events.
Hotel with Parking
Hotel Mundial is included in selections of hotels that provide parking for their guests. This indicates the availability of parking options at or near the hotel.
EV charging stations
Accessible Hotel
This hotel provides accessibility for disabled guests, including ramps, accessible bathrooms and rooms, and wheelchair access throughout. It features facilities for disabled guests, accessible toilets, and bathrooms for disabled.
Hotel with EV Charging Stations
This hotel is included in the list of hotels offering EV charging stations for guests.
4-Star Hotel
This hotel offers a central location in Martim Moniz Square, providing easy access to Lisbon's attractions. Its well-equipped rooms and rooftop terrace with panoramic views make it a great choice for a comfortable and high-quality stay.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Double or Twin RoomThis air-conditioned room features a satellite TV and a minibar.
Each has a private bathroom with a bath, shower and hairdryer.
Triple RoomWith 3 single beds, this air-conditioned room features a satellite TV and a minibar.
Each has a private bathroom with a bath, shower and hairdryer.
Superior Double or Twin Room with City ViewOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Deluxe Double or Twin Room with BalconyFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed and 1 futon.
Family Double RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. This family room is air-conditioned and has a TV with cable channels, soundproof walls, a minibar and a wardrobe.
Suite with BalconyThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.
About Hotel Mundial
License: 656
Guest Reviews
8.5
Very Good
Location
Hotel Mundial enjoys an exceptional reputation for its prime location in the heart of Lisbon. Guests consistently praise its central positioning, making it an ideal base for exploring the city. It's located just a short walk from numerous key attractions, historic sites, shopping streets and an array of restaurants and bars. The hotel's proximity to public transportation, including metro stations and the famous tram line 28 right outside the front door, adds to its convenience for travelers.
The hotel's rooftop bar offering stunning views of the city is a highlight for many guests, providing a pleasant spot to unwind after a day of sightseeing. The advantageous location right in the center and a stone's throw from major squares like Rossio and Martim Moniz enhances the accessibility, allowing most points of interest to be reachable on foot.
Some reviewers noted the hustle and bustle typical of a central city location, including occasional noise and less desirable immediate surroundings, but these were often secondary to the overwhelming convenience and ease of access the location provides.
Overall, Hotel Mundial's location stands out as its strongest feature, perfectly suited for those looking to immerse themselves in the vibrant life of Lisbon.
Breakfast
Hotel Mundial's breakfast offerings generally receive high praise from guests. The descriptions highlight a variety of positive aspects, such as a "hearty breakfast," "great buffet breakfast," and "wonderful breakfast." Many reviews emphasize that the breakfast is diverse and substantial with "extensive breakfast buffet" options, catering to various dietary preferences including vegetarian and gluten-free choices.
Guests frequently appreciate the value for money, stating that the breakfast is "very good value for money," and they often mention the inclusion of fresh orange juice and a wide selection of hot and cold foods. The breakfast buffet is described as "plentiful, fresh and delicious," with many noting the abundance and variety available.
The breakfast area itself is often noted for being well-organized and clean, though some reviews indicate that it can be loud and busy at times with a few mentioning poor sound insulation or a hectic atmosphere. Despite some minor criticisms about organization and specific items like cold scrambled eggs, the overall sentiment remains largely positive.
Guests appreciate the "excellent breakfast" and "great selection" available, underscoring that there's "something for everyone" and that the buffet is continually replenished. The breakfast experience is further enhanced by helpful and friendly staff, contributing to a generally pleasant dining environment.
While there are a few mentions of the breakfast being average, monotonous or not up to 4-star standards, these are outliers compared to the overwhelmingly positive reviews. In summary, Hotel Mundial's breakfast is celebrated for its variety, quality and overall enjoyable experience.
Dinner
Hotel Mundial, located in the heart of Lisbon, offers a dining experience that is largely praised by guests. The standout feature is undoubtedly the Varanda Restaurant, which garners accolades for its excellent food and spectacular views. Diners have noted the refined cuisine and the exceptional service provided in this setting, highlighting dishes such as the octopus salad and steak. The Veranda Restaurant’s panoramic views make it a must-visit whether for fine dining or simply to soak in the striking vistas of Lisbon.
Another significant aspect is the rooftop bar and restaurant which is often described as a delightful spot for evening drinks or a nightcap. Guests appreciate the ambiance with many pointing out the great views over the city and the gorgeous sunsets visible from the terrace. The rooftop bar is frequently mentioned for its vibrant atmosphere and as a perfect venue for enjoying a cocktail while taking in the beauty of Lisbon. However, some reviews do indicate that the cocktails can be overpriced and the food options somewhat limited.
The hotel lobby bar also receives positive feedback for being a comfortable and friendly place for a late-night drink with good service highlighted by several guests.
Despite the numerous positive remarks, there are occasional critiques regarding the cost of dinner being somewhat high in relation to the quality and speed of the service. Some guests have also found alternative dining options nearby to be more affordable. Additionally, on rare occasions, visitors have expressed disappointment with the rooftop restaurant’s meals.
Overall, Hotel Mundial’s dining venues, particularly the Varanda Restaurant and the rooftop bar, are celebrated for their excellent food, exceptional views and the memorable dining experiences they provide, even if some room for improvement remains in terms of pricing and service speed.
Rooms
Hotel Mundial's rooms receive mixed feedback but lean positively toward spaciousness and cleanliness. Guests repeatedly highlight the rooms as spacious, comfortable and consistently clean. The room sizes are often praised, particularly for families with many enjoying the additional features like balconies and city views, including views of the castle and city center.
Comfortable beds ensure a restful stay and the rooms usually come with amenities like coffee and tea facilities, minibars and some even with little extras like chocolates and wine. The presence of balconies in many rooms adds to the appeal, offering lovely views and outdoor space to sit and relax.
However, the reviews also bring up a few issues. Many comments suggest the decor and furnishings feel outdated or in need of refurbishment. Bathrooms, while generally clean, are described as dated with some plumbing issues noted, such as broken shower heads and inefficient drain systems. Noise is another recurrent theme with some rooms suffering from poor soundproofing, particularly those facing the street or near noisy equipment on the upper floor.
Despite these drawbacks, the consistent daily cleaning and friendly service stand out positively, ensuring a generally pleasant and comfortable stay. The hotel's prime location close to the heart of Lisbon remains a key selling point, offering convenience for travelers wanting to explore the city's main attractions easily.
Beds
Hotel Mundial's beds have garnered a mixed array of sentiments from its guests, but the trend leans favorably. Numerous guests have praised the comfort of the beds, often mentioning comfortable bedding, pillows and spaciousness. The spacious rooms, often highlighted as a positive feature, come with large beds that many found to be super comfortable. Firm mattresses were also a common highlight, appealing to those who prefer substantial support while sleeping.
On the flip side, some guests found the beds to be quite hard, sometimes likening the firmness to sleeping on a plank. This preference for a softer sleep experience was not universally met and those who received rooms with two single beds pushed together were less satisfied with their arrangement. Furthermore, the comfort of the pillows also received mixed reviews with a few guests finding them too hard or uncomfortable.
In summary, while the majority of guests found the beds at Hotel Mundial comfortable and even super comfortable, preferences for mattress firmness vary and the arrangement of single beds might not suit everyone’s liking. However, the general sentiment towards the bed quality remains positive, making it likely that guests will enjoy a restful stay.
Cleanliness
Hotel Mundial receives high praise for its impeccable levels of cleanliness across numerous reviews. Guests repeatedly highlight the clean and comfortable state of the rooms and bathrooms. Many reviewers found their rooms to be spotless and regularly well-maintained with cleaning services thorough and consistent. The staff's attentiveness and friendliness contribute to the overall experience, ensuring that the hotel remains tidy and well-kept.
While the hotel maintains excellent overall cleanliness, some specific areas and occasional issues were noted. Windows were frequently pointed out as being dirty and certain corridors were affected by moldy smells and poor ventilation. A few guests mentioned that housekeeping could sometimes miss a day or leave out finer details, suggesting a need for improvement in maintaining high standards consistently.
Despite these minor concerns, the general sentiment was that Hotel Mundial is very clean with well-maintained facilities, fresh towels supplied daily and rooms that are both spacious and comfortable. The lobby bar, though older, was kept clean and the bathroom facilities were usually spotless. Overall, Hotel Mundial stands out as a well-maintained and clean hotel, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The reviews of Hotel Mundial paint a largely positive picture of the hotel's staff, highlighting their friendliness, professionalism and dedication to guest satisfaction. Guests frequently noted that staff members were exceptionally helpful, going above and beyond to address all needs and solve any issues that arose during their stay. They underscored the efficiency, politeness and welcoming nature of the staff, from the reception and concierge to the service and cleaning teams.
A significant number of guests appreciated the personalized attention they received, such as room upgrades, welcome gifts and local recommendations. The breakfast servers and rooftop bar staff were especially praised for their attentive and friendly service, contributing to a pleasant dining experience.
Although most feedback was positive, a few guests mentioned encounters with less helpful or impolite staff members, as well as occasional delays at the front desk. Nevertheless, these instances were outweighed by the majority's commendation of the hotel's personnel.
Overall, the staff of Hotel Mundial are described as an asset to the establishment, consistently ensuring a warm, accommodating and professional atmosphere for their guests, thereby enhancing the overall stay experience.
Wi-Fi
Hotel Mundial's WiFi service has garnered a mix of reviews from its guests. On the positive side, many guests appreciated the good and reliable connections and some found the WiFi to be fast and stable in their rooms. The availability of free WiFi throughout the hotel, including public areas, also received commendation for its convenience.
However, several guests reported issues with WiFi connectivity. Some experienced slow speeds, particularly during work hours, while others found the signal to be weak or inconsistent in their rooms. A few guests mentioned that the internet was almost unusable at times due to its poor quality. While certain areas of the hotel benefitted from strong and fast connections, others suffered from spotty and temperamental service.
Overall, Hotel Mundial's WiFi offering can be dependable and efficient, but it appears inconsistent and might need improvements to meet the expectations of all guests, especially for those needing consistent, high-speed internet access throughout their stay.
Parking
Hotel Mundial offers several parking options for its guests, primarily through its own underground parking garage. The availability of on-site parking is one of the positive aspects highlighted by many guests. For those arriving by car, having secure and private parking directly at the hotel is a noteworthy advantage. The parking fee is generally about €10 per night, which some find reasonable while others consider it a bit pricey.
However, there are mixed reviews regarding the parking experience, particularly concerning the tight and narrow spaces in the underground garage. For some, parking proved to be somewhat difficult and daunting. Despite this, many guests appreciated the convenience of having a parking facility and some even found access via public transportation options from the airport to be straightforward.
Free parking is mentioned but seems to be subject to availability and not always guaranteed, as the spaces can fill up quickly. The hotel's location downtown makes the parking feature all the more valuable for travelers. While independent guards and the hotel staff do their best to manage the parking logistics, guests should be prepared for the possibility of limited availability and potentially challenging parking maneuvers.
Overall, while the parking options at Hotel Mundial are a convenient and appreciated amenity, the tight spaces and occasional lack of availability can be potential drawbacks.
EV charging stations
Hotel Mundial receives a lot of positive feedback concerning the availability of electric vehicle (EV) charging stations. Guests frequently mention the convenience of having EV charging available on-site, making it a suitable choice for travelers with electric cars. The presence of EV charging stations is often highlighted, ensuring that electric cars are welcomed and can be readily charged during the stay. Guests appreciate the ease this brings, particularly for longer trips.
However, there are occasional remarks about the absence of charging stations from some reviewers, suggesting possible inconsistencies or misunderstandings. Generally, though, the reviews point to an overall favorable experience for EV owners, facilitated further by attentive staff, such as a helpful gentleman from Avis who can assist with parking logistics. This attentiveness adds to the positive aspects of the charging facilities, making Hotel Mundial a thoughtful and accommodating option for eco-conscious travelers.
Family
Hotel Mundial in Lisbon emerges as a highly praised destination for family vacations, providing an ideal setting for parents traveling with children. With ample space and child-friendly arrangements, the hotel offers nice three-bed suites and separate areas that cater specifically to family needs.
The establishment's warm and welcoming environment ensures that children's needs are met, from small savory snacks to the availability of posters and information about family activities and day trips. Guest reviews highlight the staff's attentiveness, where special gestures like folding pajamas, providing sweets and offering complimentary wine and pastries significantly enhance the guest experience.
Strategically positioned close to metro stations and the final stop of tram line 38, the hotel is well located for family trips around the city. The soundproofed and spacious rooms make for a calm and secure stay, allowing families to enjoy their vacation without disturbances.
The staff's dedication to creating memorable experiences is evident through thoughtful actions such as handwritten greeting cards and gifts for special occasions. Overall, Hotel Mundial stands out as a comfortable, friendly and highly family-oriented choice for visitors to Lisbon.
Nightlife
Hotel Mundial is perfectly situated for those who thrive in the midst of vibrant city life. Located right in the heart of Lisbon, the hotel offers immediate access to a lively nightlife scene that includes a variety of bustling bars, excellent clubs and notable restaurants. Addis to the allure is the hotel's stunning rooftop terrace, renowned for its panoramic views of the city and ideal for nighttime drinks. The rooftop bar has garnered praise for its surrealistic settings, often busy with visitors seeking a nightcap under the stars.
Despite the undeniable excitement, guests should be prepared for the downsides of being in a central nightlife hub. The area around the hotel can be notably noisy with sounds of music, voices and traffic extending into the early hours. Some reviews highlighted the presence of late-night revelers and less desirable elements, such as individuals offering drugs and begging around the vicinity. Noise from the streets, as well as from within the hotel's corridors, is typical with some recommending earplugs for a more restful sleep.
The hotel's bar and dining facilities have received commendations, particularly the rooftop bar, which, despite its popularity and noise levels, provides a memorable spot for evening relaxation with cocktails. The breakfast buffet, while well-reviewed, can be crowded and noisy.
Overall, Hotel Mundial offers an energetic and convenient base for nightlife enthusiasts eager to experience Lisbon's lively atmosphere, balanced with some urban challenges associated with its central city location.
4 Star
Hotel Mundial, often described as a four-star establishment, has drawn a blend of reactions about its facilities and services. Many guests speak highly of its luxurious and impressive ambiance with some hallmarks being excellent decor, clean and well-maintained rooms and beautiful terraces offering outstanding views. The hotel's central location and a variety of amenities are appreciated, fitting the expectations of a typical four-star accommodation.
However, there's a noticeable disparity in the consistent delivery of four-star standards. Critical feedback points to outdated bathrooms, lack of modern amenities like shower caps and in-room tea and coffee and a decor that feels stuck in the eighties. The breakfast experience also falls short, often cited as average and lacking timely replenishment of food items. Heating issues have also been a recurring complaint with rooms and common areas being uncomfortably cold, especially during winter months, impacting the overall coziness.
While some guests find the hotel meets the benchmark of a four-star experience, others argue it struggles to maintain such a status consistently. There's consensus that with necessary updates and improvements, Hotel Mundial could better align with the expectations presumed by its rating.
Business
Hotel Mundial is notably geared towards business travelers, offering an array of facilities and services tailored to professional needs. The hotel has multiple meeting rooms and event spaces available, providing quiet and adequate areas for business meetings and conferences. Guests have found the meeting facilities to be functional and the support during meetings commendable, making it an ideal choice for business trips.
The rooms are designed with the business traveler in mind, featuring spacious furniture, ample outlets and comfortable accommodations even for extended stays. The clean rooms and efficient service have been highlighted as beneficial for professionals. Additionally, the presence of a reliable WiFi connection facilitates seamless remote work and free WiFi throughout the premises makes working from the room convenient.
The hotel's location is another standout feature, offering easy access to train stations and walkable distances to other districts in the city, adding an element of convenience for business guests. The availability of a private garage and free parking adds to the ease of commuting.
Overall, the professional atmosphere of Hotel Mundial, combined with employee service that has been praised for its impeccability, makes it a solid option for business travelers. While the absence of a business center and occasional issues like a non-working elevator are notable, the hotel's business-friendly setup and customer service largely contribute to a positive experience for those traveling for work.
Accessible
Hotel Mundial in Lisbon stands out for its central location, making it an ideal base for exploring the city by foot or public transport. The hotel provides important accessibility features, such as accessible parking areas, elevators and rooms specifically designed to accommodate guests with disabilities. The bathrooms in accessible rooms cater to the needs of disabled guests and the hotel offers readily available mobility assistance.
The neighborhood offers plenty of accessible public transportation options, including tram stops, metro stations and bus routes, all within a short walking distance. Reviewers have noted how easy it is to access famous tram routes like the Yellow Tram 28 directly from the hotel. Additionally, the hotel is closely connected to Rossio train station, ideal for those looking to explore further.
The staff receives high praise for their friendliness and support, including speaking multiple languages and being attentive to guests’ specific needs. Despite a few mentions of architectural limitations, such as a lack of wheelchair ramps and some areas not being accessible for those with severe mobility impairments, overall, the hotel is considered very accommodating.
Hotel Mundial's blend of practical accessibility and prime location allows guests to enjoy Lisbon's many attractions with ease. While some areas for improvement remain, the majority of visitors find the hotel a convenient and supportive choice for a comfortable stay in the heart of Lisbon.
No, Hotel Mundial doesn't have any pool.
No, a spa isn't available at Hotel Mundial.
No, Hotel Mundial doesn't allow dogs.
Yes, parking facilities are available at Hotel Mundial.