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Summary of reviewsHelp Yourself Hostels - Restelo is situated in a tranquil and peaceful neighborhood, offering a strategic base for guests eager to explore Lisbon and its surrounding historical attractions such as the Belém Tower and Jerónimos Monastery. The hostel is well-positioned for convenient access to public transportation, making it easy to navigate the city or take leisurely walks to picturesque Belém. Its proximity to budget-friendly amenities like a supermarket and easy parking options make it appealing for a variety of travelers.
The hostel is lauded for its welcoming ambiance, enhanced by its friendly and attentive staff, who are consistently praised for their helpfulness, creating a positive and inviting atmosphere. The accommodations are clean, with shared spaces such as the kitchen and dining areas being well-maintained and neat. Despite some minor grievances regarding room size and bunk bed configurations, the cleanliness of private spaces and bedding remains a highlight for returning guests.
While some reviewers mention occasional issues with bathroom cleanliness and noise from the beds, many appreciate the overall comfort and value Help Yourself Hostels - Restelo provides. The hostel, particularly for those prioritizing location and affordability, offers a restful and engaging stay in Lisbon, underpinned by its excellent service and friendly staff. Show more
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Categories
Dog Friendly Hostel
Cheap Hostel
Small Hostel
Room Types
Standard Family RoomIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The family room provides a tea and coffee maker, a dining area, a terrace with city views as well as a shared bathroom featuring a shower. The unit offers 4 beds.
Bunk Bed in Mixed Dormitory RoomThis bed in dormitory features a balcony, dining area and microwave.
About Help Yourself Hostels - Restelo
License: 107578/AL
Guest Reviews
Location
Nestled in a peaceful and serene neighborhood, Help Yourself Hostels - Restelo offers guests a well-situated base to explore both the vibrant hub of Lisbon and the historical charm of Belém. The hostel's location is particularly convenient for those eager to discover the nearby attractions such as the Belém Tower, Jerónimos Monastery, and Monument to the Discoveries, all within easy reach either by foot or with straightforward public transport connections. The proximity to embassies and a budget-friendly supermarket adds to its appeal for those seeking convenience and affordability.
Guests find the area to be calm and relaxed, characterized by a quiet street that ensures a tranquil stay, away from the bustling city center of Lisbon. Despite being a bit removed from the city's heart, the hostel remains accessible thanks to its nearby bus stops, providing a smooth route to explore all that Lisbon has to offer. For those who prefer a nice walk, Belém is only a short stroll away, allowing for an immersive experience in one of Lisbon's most picturesque quarters.
With easy parking options, the hostel accommodates road-trippers just as comfortably as those navigating the city on foot or public transport. The welcoming and friendly ambiance complements its strategic location, making Help Yourself Hostels - Restelo a perfect choice for travelers looking to enjoy a restful yet engaging stay in Lisbon.
Rooms
Help Yourself Hostels - Restelo offers clean and welcoming accommodation with easy parking and access to a well-equipped kitchen, making it a convenient option for travelers. Guests appreciate the cleanliness of the shared bathroom facilities, which contribute to the overall comfort of the experience. The hostel is conveniently located just a short bus ride from the city center, providing easy access to nearby attractions.
However, the hostel's rooms present some challenges. They are notably small and cluttered, often filled with multiple bunk beds, which can make the space feel cramped and congested. The bunk beds, sometimes arranged in a triple-decker fashion, leave little room between them and can be difficult to climb. In addition, the tight configuration of beds often leads to discomfort, with guests noting that it is tough to sit comfortably on them. While the shared kitchen and dining areas offer opportunity for socializing, the rooms themselves lack sufficient space and storage, with tiny lockers and inadequate lighting.
Overall, Help Yourself Hostels - Restelo provides a clean and convenient stay but may appeal more to those who prioritize location and price over spacious accommodations.
Beds
Help Yourself Hostels - Restelo offers a unique sleeping arrangement with its distinctive three-tier bunk beds, which can be somewhat challenging for guests to adjust to. The compact design may be a bit too tight for some, with upper-level bunks positioned high enough that some guests found their heads touching the roof when trying to sit up. Despite the architectural quirks, many visitors have noted that the beds were clean, providing a decent place to rest among the other hostel amenities.
However, the beds don't seem to be the most comfortable, with frequent mentions of squeaky and noisy frames that could be troublesome for light sleepers. Some have also described the beds as cramped, making entry and exit a little difficult, especially for those assigned to the top bunks. On the brighter side, the mattresses received positive remarks, with a number of guests considering them comfortable.
The general consensus suggests that while the beds have some physical limitations and may not be the quietest, they do contribute to the hostel's overall character, making it a unique spot for adventurous travelers accustomed to more novel sleeping experiences.
Cleanliness
Help Yourself Hostels - Restelo offers a blend of positive and negative experiences regarding cleanliness according to guest reviews. Many guests praise the hostel for its clean and well-organized spaces, highlighting the spotless conditions of the kitchen, dining areas, and rooms. The pleasant and quiet environment is often noted, with frequent cleaning services ensuring the maintenance of clean bed linens and towels. Bathrooms are generally described as clean and in good condition, with some reviews emphasizing their positive fragrance and tidiness. Impeccable cleanliness and an excellent atmosphere mark the hostel as a favored choice for returning visitors to Lisbon, bolstered by the friendly and helpful staff.
However, there are notable criticisms indicating areas for improvement. Some guests have encountered hygiene issues, with mentions of dirty bathrooms, stained sheets, and a few broken facilities. Shared bathrooms have been reported as dirty and sometimes out of service, with concerns about cleanliness in common areas. Certain reviews also note irregular night-time cleaning disruptions, suggesting a need for better organization. Despite these criticisms, the overall cleanliness of private spaces and bedding often remains a highlight for many guests.
Staff
The staff at Help Yourself Hostels - Restelo is consistently praised for their friendliness and helpfulness. Many guests describe the team as being super friendly, attentive, and always ready to assist, highlighting a positive atmosphere and excellent service across the board. Saul, a standout member of the team, is recognized for his supportive nature and multilingual capabilities. The reception staff are noted for their kindness and attentiveness, making guests feel welcome and providing thoughtful assistance. While there are occasional concerns about language barrier issues and guidance, the general consensus points to employees being friendly and excellent in their roles, contributing to a pleasant experience for visitors.
No, Help Yourself Hostels - Restelo doesn't have any pool.
No, a spa isn't available at Help Yourself Hostels - Restelo.
Yes, Help Yourself Hostels - Restelo welcomes dogs.
No, parking facilities aren't available at Help Yourself Hostels - Restelo.
No, Help Yourself Hostels - Restelo doesn't have a gym.