Casual Belle Epoque Lisboa
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Summary of reviewsCasual Belle Epoque Lisboa is celebrated for its exceptional location, making it a perfect base for exploring Lisbon. Positioned in the city's heart, it offers easy access to major attractions such as the historic Alfama district, St. George's Castle, Commerce Square and a variety of shops, restaurants and cafes. Despite its central position, the hotel provides a tranquil retreat amidst the bustling city, making it ideal for a restful stay. The surrounding cultural landmarks and vibrant neighborhoods like Bairro Alto and Chiado enhance its appeal for those looking to immerse themselves in Lisbon’s historic charm.
Breakfast at the hotel is well-regarded, offering a generous variety of savory and sweet options including pastries, fresh fruit, eggs, bacon and a selection of cheeses and cold cuts. Guests highlight the freshly baked croissants and delicious scrambled eggs, although there are occasional remarks about inconsistency in quality and variety. Overall, the breakfast is considered satisfying and offers good value for money.
The rooms at Casual Belle Epoque Lisboa are appreciated for their spaciousness, cleanliness and unique blend of modern and classic designs. Guests enjoy features such as high ceilings, city-view balconies and comfortable beds. Family rooms are particularly praised for their practicality and size. While there are some concerns about room size, poor sound insulation and occasional misleading online photos, the general sentiment is positive with many finding the rooms cozy and functional. Added perks include in-room facilities like kettles, mini-fridges and work desks.
Cleanliness is a strong point with many noting the hotel’s spotless rooms and well-maintained bathrooms. However, areas like carpets and bathroom showers could benefit from more attention. The overall impression remains positive with the hotel garnering repeat visitors despite some minor issues.
The staff at Casual Belle Epoque Lisboa are consistently praised for their exceptional friendliness, helpfulness and attentiveness. Guests frequently commend the warm and welcoming atmosphere created by the staff, who are noted for their multilingual communication skills and efficient service. Housekeeping is also highlighted for maintaining high cleanliness standards.
Wi-Fi connectivity receives positive reviews, being both reliable and efficient for casual use and work. Although there are occasional issues with speed, the general experience is commendable.
Parking is available but can be challenging. Options include nearby public parking and a parking garage, though spots can be hard to secure and often come with a high fee. The logistics of parking, including the distance from the hotel, are noted as areas needing improvement.
Family accommodations are a highlight with spacious and comfortable rooms that cater well to family groups. The quiet and safe environment, along with thoughtful details and occasional upgrades, make it highly recommended for families.
The beds at the hotel are frequently praised for their comfort and quality, contributing to a restful stay. However, a few guests noted discomfort with sofa beds for children and minor bedding issues.
While advertised as a four-star hotel, some guests feel that Casual Belle Epoque Lisboa falls short of the expected standards, suggesting a three-star rating would be more accurate. Concerns include room cleanliness and size, breakfast variety and overall service quality.
Accessibility features cater well to guests with disabilities, including an elevator, accessible rooms and helpful staff. However, the hotel's hilly location can pose challenges for some guests.
Overall, Casual Belle Epoque Lisboa stands out for its prime location, welcoming staff and comfortable accommodations, making it a popular choice for travelers looking to experience the best of Lisbon.
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Breakfast at the hotel is well-regarded, offering a generous variety of savory and sweet options including pastries, fresh fruit, eggs, bacon and a selection of cheeses and cold cuts. Guests highlight the freshly baked croissants and delicious scrambled eggs, although there are occasional remarks about inconsistency in quality and variety. Overall, the breakfast is considered satisfying and offers good value for money.
The rooms at Casual Belle Epoque Lisboa are appreciated for their spaciousness, cleanliness and unique blend of modern and classic designs. Guests enjoy features such as high ceilings, city-view balconies and comfortable beds. Family rooms are particularly praised for their practicality and size. While there are some concerns about room size, poor sound insulation and occasional misleading online photos, the general sentiment is positive with many finding the rooms cozy and functional. Added perks include in-room facilities like kettles, mini-fridges and work desks.
Cleanliness is a strong point with many noting the hotel’s spotless rooms and well-maintained bathrooms. However, areas like carpets and bathroom showers could benefit from more attention. The overall impression remains positive with the hotel garnering repeat visitors despite some minor issues.
The staff at Casual Belle Epoque Lisboa are consistently praised for their exceptional friendliness, helpfulness and attentiveness. Guests frequently commend the warm and welcoming atmosphere created by the staff, who are noted for their multilingual communication skills and efficient service. Housekeeping is also highlighted for maintaining high cleanliness standards.
Wi-Fi connectivity receives positive reviews, being both reliable and efficient for casual use and work. Although there are occasional issues with speed, the general experience is commendable.
Parking is available but can be challenging. Options include nearby public parking and a parking garage, though spots can be hard to secure and often come with a high fee. The logistics of parking, including the distance from the hotel, are noted as areas needing improvement.
Family accommodations are a highlight with spacious and comfortable rooms that cater well to family groups. The quiet and safe environment, along with thoughtful details and occasional upgrades, make it highly recommended for families.
The beds at the hotel are frequently praised for their comfort and quality, contributing to a restful stay. However, a few guests noted discomfort with sofa beds for children and minor bedding issues.
While advertised as a four-star hotel, some guests feel that Casual Belle Epoque Lisboa falls short of the expected standards, suggesting a three-star rating would be more accurate. Concerns include room cleanliness and size, breakfast variety and overall service quality.
Accessibility features cater well to guests with disabilities, including an elevator, accessible rooms and helpful staff. However, the hotel's hilly location can pose challenges for some guests.
Overall, Casual Belle Epoque Lisboa stands out for its prime location, welcoming staff and comfortable accommodations, making it a popular choice for travelers looking to experience the best of Lisbon.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About Casual Belle Epoque Lisboa
License: 8545
Guest Reviews
Location
Despite its central location, guests often remark on the tranquility that the hotel offers, allowing for a restful stay amidst the bustling city. The surrounding area is rich with cultural landmarks and vibrant neighborhoods like Bairro Alto and Chiado, making it perfect for those wanting to immerse themselves in Lisbon's historic charm.
Whether you are in Lisbon for sightseeing, shopping or enjoying the local cuisine, this hotel’s strategic placement ensures that everything is within walking distance. The staff's friendliness and hospitality also contribute to a memorable stay, making the Casual Belle Epoque Lisboa a top choice for travelers looking to experience the best of Lisbon.
Breakfast
The breakfast buffet features a wide array of choices, from multiple types of juices and hot drinks to an assortment of hot and cold dishes. Some guests appreciated the availability of homemade products and the attentiveness of the staff, while others mentioned the breakfast room being comfortable and well-maintained.
However, there are mixed reviews regarding the consistency and quality of the breakfast. A few guests found the variety lacking or the quality not up to their expectations, particularly the juice not being natural and some dishes being described as "industrial." Instances of food not being replenished promptly were also mentioned. Despite these occasional criticisms, the overarching sentiment is that the breakfast at the hotel is more than satisfying, offering a hearty start to the day with good value for money.
Rooms
Family rooms received positive remarks for their size and practicality, particularly for those traveling with children. Some accommodations even offer the luxury of two bathrooms, providing convenience for families or larger groups. Daily housekeeping ensures that the rooms remain spotless and the well-equipped bathrooms include amenities like ritual products.
While the majority of reviews are positive, some guests noted issues such as small room sizes, poor sound insulation and outdated aspects in certain rooms. Others mentioned that the photos online were occasionally misleading, making the rooms appear larger than they actually are. Despite these drawbacks, many guests found the rooms to be cozy and functional, often praising the hotel staff for their helpfulness and attentiveness.
Additional perks included in-room facilities like kettles, mini-fridges and work desks, which added to the comfort and convenience of the stay. Some guests were fortunate enough to receive free upgrades to larger rooms or suites, enhancing their experience.
Overall, 'Casual Belle Epoque Lisboa' impresses many with its stylish, clean and comfortable rooms, making it a suitable choice for a pleasant stay in Lisbon, despite a few areas for improvement.
Beds
The rooms not only have comfortable beds but are also described as quiet and clean, contributing to an overall restful stay. The emphasis on comfort extends to the entire sleep setup, including quality bed linens and plenty of extra pillows, ensuring guests have everything they need for a good night's sleep. Reviews also mention comfortable and spacious bedrooms with soundproofing windows, further promoting a peaceful environment.
Despite the overwhelmingly positive reviews, a few guests pointed out some drawbacks, such as uncomfortable sofa beds for children and minor issues with stained blankets and pillows. However, these were exceptions in an otherwise stellar record of guest satisfaction.
In summary, if a good night's sleep is a top priority, the beds at Casual Belle Epoque Lisboa come highly recommended for their comfort, spaciousness and overall quality.
Cleanliness
However, there are areas where the hotel could improve, particularly concerning the carpets and some specific instances of poor cleanliness. Some reviews mention dirty or stained carpets, mold in shower areas and occasional issues with dusty surfaces. Despite these setbacks, many guests found the hotel clean and cozy with functional facilities and good house service maintaining standards.
In summary, while the hotel garners positive feedback for its overall cleanliness and tidiness, attention to detail in certain areas like carpets and bathroom maintenance could significantly enhance the guest experience. The well-located and charming hotel continues to attract repeat visitors, indicating a generally positive reception despite some minor cleanliness issues.
Staff
The hotel's personnel are commended for their ability to communicate effectively in multiple languages, contributing to a pleasant and accommodating stay for international travelers. Housekeeping is lauded for maintaining cleanliness and efficiency, ensuring comfortable and pristine accommodations. The consistent kindness, politeness and readiness to assist have earned the staff a reputation for outstanding customer care and service quality.
Overall, the combination of professional yet personable service, coupled with knowledgeable and resourceful employees, makes Casual Belle Epoque Lisboa a standout choice for travelers seeking a hospitable and supportive lodging experience.
Wi-Fi
Parking
Additionally, there are some inconveniences noted, such as the distant location of parking options, often needing a walk of up to 800 meters or 1 kilometer. This distance can be problematic for those with heavy luggage, as there's limited space to stop and unload directly in front of the hotel.
The situation is compounded by occasional inaccuracies in parking directions provided by the hotel and some guests have described the overall parking experience as complicated and not always convenient. While there is potential for parking nearer the hotel and it was found to be acceptable by some guests, overall, the parking logistics could be improved to better accommodate visitor needs.
Family
The hotel's family suites are particularly praised for their size and comfort with some rooms offering stunning views of local landmarks such as the Santa Justa Elevator and the Christ the King Statue. The attentive and friendly staff contribute to a welcoming and family-oriented atmosphere, making guests feel right at home.
The location is ideal for exploring the city on foot with many attractions nearby. Families also appreciate the quiet and safe environment, along with thoughtful touches such as surprise upgrades and attention to detail. Overall, Casual Belle Epoque Lisboa is highly recommended for its family-friendly atmosphere and convenient, comfortable accommodations.
4 Star
Housekeeping and room maintenance appear to be areas of significant concern among visitors with reports of rooms not being cleaned by late afternoon. Breakfast offerings are described as limited and unvaried, not matching up to four-star expectations. Additionally, guests have noted that one staff member seemed to handle all the breakfast service tasks, leading to inefficiencies and further disappointment.
The pricing also seems to be a point of contention, as the hotel’s cost does not align with the level of service provided. Despite claims of being newly renovated and described by some as having a lovely four-star experience, the general consensus suggests Casual Belle Epoque Lisboa is optimistic with its four-star rating with many reviewers agreeing a three-star classification would be more appropriate.
Accessible
However, some challenges were noted. The hotel's location on a hill can make it difficult for guests to access the property by taxi and the steep area around the hotel might pose challenges for some. Despite a few concerns, such as low lighting in the bathroom and some open spaces being tricky to navigate, the overall accessibility of Casual Belle Epoque Lisboa received positive comments, making it a viable option for travelers needing accessible accommodations.
Honeymoon
Romantic
The rooms, especially those on the 4th floor, offer beautiful views that add to the romantic ambiance. The lovely and cozy accommodations are designed to offer comfort with special attention to detail contributing to the overall allure. The decoration and cozy vibes, complemented by a warm-hearted and welcoming reception team, make guests feel right at home.
A spectacular breakfast room serves quality, homemade products that set the tone for a delightful start to the day. The location also adds to the charm, being perfect for exploring the city on foot and immersing in Lisbon's romantic city atmosphere. Ideal for couples, Casual Belle Epoque Lisboa ensures everything is set for a wonderful romantic stay. From its quaint elegance to cozy and quiet spaces, this hotel promises a memorable escape for lovebirds seeking both relaxation and adventure.
Dog Friendly
The pet-friendly environment extends beyond mere acceptance, as families have also found the hotel to be very loving and animal-oriented. Despite incidents such as a dog barking in the lobby at night, the overall experience for pet owners remains positive. Specific highlights from reviews include heartfelt mentions of the staff's support and care during a guest's dog's surgery in Lisbon, which underscores the exceptional commitment to animal welfare exhibited by the hotel team.
Although pets are not permitted in the breakfast area, even if contained in a bag, this minor restriction does not overshadow the overwhelmingly positive pet-friendly atmosphere. Guests have appreciated that there were no extra charges for their dogs, adding to the overall appeal for pet owners.
In summary, Casual Belle Epoque Lisboa stands out for its loyal, animal-friendly ethos and quality service which combined to create a perfect and welcoming environment for dogs and their owners.
No, Casual Belle Epoque Lisboa doesn't have any pool.
No, a spa isn't available at Casual Belle Epoque Lisboa.
Yes, Casual Belle Epoque Lisboa welcomes dogs.
Yes, parking facilities are available at Casual Belle Epoque Lisboa.
No, Casual Belle Epoque Lisboa doesn't have a gym.
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