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Altis Prime Hotel

Lisbon , Rua Rodrigo Da Fonseca, 4 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAltis Prime Hotel in Lisbon is highly favored for its strategic location, nestled centrally yet maintaining a peaceful environment. It offers easy access to major landmarks, public transport and a variety of dining and shopping options, making it ideal for both leisure and business travelers. Guests appreciate the balance of centrality and tranquility, along with nearby facilities like supermarkets and secure parking.

The hotel's rooms and apartments receive extensive praise for their spaciousness, cleanliness and modern amenities. Families particularly value the suite configurations which provide ample living space and well-equipped kitchens. High-quality linens, comfortable beds and daily housekeeping contribute to a welcoming and cozy stay.

Breakfast at Altis Prime Hotel is generally well-regarded for its quality and variety with the accommodating staff enhancing the experience. However, some feel the selection could be more extensive and better value for the price. Dining options are further complemented by the convenience of nearby restaurants and the availability of room service.

The staff at Altis Prime Hotel are consistently commended for their friendliness, professionalism and helpfulness, greatly contributing to the hotel's positive reputation. Despite occasional isolated instances of less favorable interactions, the overall guest experience remains highly positive due to the attentive service provided by the team.

The hotel also offers various parking alternatives, though some guests find the fees high and maneuvering challenging for larger vehicles. Nonetheless, the convenience and security of the parking options are generally appreciated.

While the Wi-Fi service is mostly reliable and free, there are some reports of inconsistent connectivity. The hotel’s accessibility features are well-received, though minor improvements could enhance the experience for elderly or disabled guests.

The area provides a good mix of nightlife and leisure options, ensuring a vibrant yet safe environment. The rooftop terrace offers a relaxing retreat, contributing to the overall guest experience.

Despite some minor drawbacks, such as occasional service lapses and specific amenity issues, Altis Prime Hotel delivers a clean, comfortable and centrally located stay with excellent staff service, making it a highly recommended option in Lisbon.
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Aparthotel for Honeymoon

Featuring spacious and comfortable Studio, Superior and Penthouse Apartments, this hotel is nothing short of ideal for the most private and romantic escape for you and your loved one.

Accessible Aparthotel

This aparthotel is equipped to welcome guests with reduced mobility, with accessible rooms and adapted common areas, ensuring wheelchair access throughout the property.

Luxury Aparthotel

Dog Friendly Aparthotel

Romantic Aparthotel

Aparthotel near Nightlife Spots

Aparthotel with Parking

4-Star Aparthotel

Room Types

Studio This large studio has a fully equipped kitchenette, eating area, minibar, free safe, a flat-screen cable TV, and a private bathroom. Each studio comes with a comfortable double or twin bed and air conditioning. It also provides free Internet access. Please note that this studio cannot accommodate any extra beds but it does have space to add a baby cot.

Superior Suite This one-bedroom apartment has a fully equipped kitchenette, eating and cosy lounge area, minibar, free safe, two flat-screen cable TVs as well as a private bathroom with shower. Each Superior Suite comes with a double bed and air conditioning. It also provides free Internet access. Please note that in this apartment, a third guest can be accommodated on a sofa bed. There is also space for an additional baby cot.

Premium Suite With Two Bedrooms This large two-bedroom apartment is ideal for families with two grown children or a group of 4 adults. It has a fully equipped kitchenette, eating and comfortable lounge area, minibar, free safe, three flat-screen cable TVs as well as two private bathrooms, one with shower, the other with bathtub. Each Premium Suite comes with one double and one twin-bedded room with air conditioning. There is also space for an additional baby cot. Free internet access is available.

Club Suite This generous one-bedroom apartment has a fully equipped kitchenette, eating and cosy lounge area, minibar, free safe, two flat-screen cable TVs as well as a private bathroom with shower or bathtub. Each Club Suite comes with a double or twin bed and air conditioning. It also provides free Internet access. Please note that in this apartment, a third guest can be accommodated on a high quality roll-away bed. There is also space for an additional baby cot.

Family Suite (2 Adults + 2 Children) This one-bedroom apartment is ideal for families with two younger children. It has a fully equipped kitchenette, eating area, minibar, free safe, two flat-screen cable TVs as well as a private bathroom with bathtub. Each Family Suite comes with a double bed and air conditioning. In the sitting area, the double sofa bed can accommodate two children comfortably. There is also space for an additional baby cot. Free internet access is available.

Two-Bedroom Apartment This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds and 1 futon.

About Altis Prime Hotel

License: 3712

Guest Reviews

8.7

Very Good

Location

Altis Prime Hotel in Lisbon consistently impresses visitors with its advantageous location. Nestled in a central and convenient part of the city, it offers easy access to major landmarks, restaurants and shopping areas. The proximity to Avenida da Liberdade and multiple metro stations like Rato and Marquês de Pombal makes it a preferred base for exploring Lisbon. Guests appreciate being able to walk to numerous attractions, including the historic center and Rossio Square within 10-20 minutes.

The hotel's surrounding area is particularly noted for its peacefulness—away from the hustle and bustle but still close to everything essential. This balance ensures a good night's sleep while remaining within reach of the city's vibrant life. Additional perks include nearby supermarkets, parking facilities and a sense of safety in the neighborhood.

Overall, the location of Altis Prime Hotel makes it an excellent choice for travelers whether they are on family holidays, sightseeing trips or business stays. Its blend of centrality and tranquility, combined with easy access to public transport, positions it as a highly favorable accommodation in Lisbon.

Breakfast

The breakfast experience at Altis Prime Hotel has garnered a mix of opinions from guests. Many highlight the breakfast as delicious and well-served with comments on the good quality and variety of choices available. The breakfast buffet receives praise for being well-stocked and having a range of options, including omelettes made to order and other quality products. Guests especially appreciate the accommodating and friendly staff with particular mentions of Mr. Georges whose service was attentive and cheerful and a lovely waiter making the breakfast experience enjoyable.

However, some guests note that the breakfast selection is not very extensive with limited variety and basic offerings. While some find it sufficient and satisfying, others feel it lacks elements like pancakes or crepes. There are remarks about the price being high with a few guests opting to dine outside due to the perceived lack of value for the cost. Nevertheless, the overall sentiment leans towards a positive breakfast experience with several guests finding it great, excellent and brilliant, ensuring a good start to the day for most.

Dinner

Altis Prime Hotel offers a mix of dining experiences that cater to various preferences. Guests have highlighted the convenience of a nearby small supermarket, making it easy for those who prefer to cook their dinners in the well-equipped apartment kitchens. The hotel's location also provides access to an array of good restaurant options, including a late-night Italian restaurant and a sports bar with cocktails, ensuring there's something for everyone.

For those who prefer to dine in, breakfast and dinners in the comfort of the room make for a perfect, cozy option. However, be prepared for the simplicity of room service orders, such as a steak dinner that is served without accompanying sides. Despite a few offerings, some guests have noted a scarcity of nearby food options.

While the hotel excels in providing comfort with features like comfortable beds and bathtubs, the Wi-Fi service has been noted as poor. Families with children should also be aware that access to the SPA is restricted to daytime hours only. With helpful staff ready to enhance your stay by arranging cultural experiences like an amazing fado performance, Altis Prime Hotel ensures a pleasant and memorable visit despite a few minor drawbacks.

Rooms

The reviews for Altis Prime Hotel highlight predominantly positive aspects of the rooms and apartments. Guests consistently mention the spaciousness and comfort with many describing the accommodations as vast, modern and well-equipped. Rooms are noted for their cleanliness with daily housekeeping maintaining high standards. The apartments, especially beneficial for families, come with separate living areas, well-furnished kitchens and ample storage space.

The hotel's suite configurations are particularly appreciated, providing room for families or groups with multiple bedrooms and generous living spaces. Guests seem to value the modern, minimalist decor and new furnishings, which contribute to a contemporary and cozy atmosphere. Additionally, large windows allow for plenty of natural light, further enhancing the appeal of the rooms.

Comfortable beds and modern bathrooms add to the positive experience with some reviews calling the beds a dream. Many guests found the layout functional and the rooms well-organized, ensuring a pleasant and efficient stay. Kitchenettes in the rooms are a bonus, allowing guests the flexibility to prepare meals, which is especially convenient for longer stays.

Overall, the Altis Prime Hotel offers large, clean and well-designed rooms that provide a comfortable retreat for travelers, making it highly recommended for families and groups seeking spacious and modern accommodations in a good location.

Beds

Guests of Altis Prime Hotel frequently highlight the exceptional comfort of the beds. Many describe the beds as huge, very comfortable and praise the quality of the mattresses and pillows. Reviews often mention the excellent conditions for a good night’s sleep with several guests emphasizing the large king-size beds and the ample number of pillows provided.

The positive remarks extend to the overall room experience with mentions of spacious bathrooms and good room facilities contributing to the comfort. There are occasional mentions of additional amenities such as super clean linens, extra pillows and duvet sets which add to the convenience and relaxation. Breakfast at the hotel similarly receives favorable feedback, enhancing the overall guest experience.

However, it is worth noting that some guests did find the beds too firm with a few reviews indicating that the mattresses were overly hard and the pillows either too hard or too soft. Despite these occasional complaints, the general consensus is that the beds at Altis Prime Hotel are predominantly comfortable, catering well to a restful stay.

Cleanliness

The Altis Prime Hotel garners positive reviews for its exceptional cleanliness standards. Guests consistently highlight the super clean rooms, spacious and well-maintained spaces and high-quality linens and amenities. Numerous reviewers praise the meticulous housekeeping with daily towel and bathrobe changes ensuring a spotless environment throughout their stay. The cleanliness extends beyond the rooms, as the hotel's common areas and facilities are also kept in top-notch condition.

The hotel staff receive accolades for their friendliness, attentiveness and professionalism, contributing to the pleasant atmosphere. Guests appreciate the clean, spacious rooms equipped with ample amenities, including well-furnished kitchens and spacious bathrooms. Attention to detail in cleanliness is evident and the overall condition of the premises is often commended.

However, a few reviews mention occasional issues such as stale smells, inconsistent room cleaning and areas like bathroom extractors needing more attention. Some guests experienced minor inconveniences with room cleanliness upon check-in or the absence of certain services like dish cleaning and towel replacements on specific days.

Despite these isolated instances, the general sentiment portrays the Altis Prime Hotel as a very clean and comfortable place to stay with a high level of service and cleanliness making it a highly recommended option for travelers.

Staff

Altis Prime Hotel is renowned for its exceptional staff, consistently described as friendly, helpful and professional. Most guests highlight the remarkable friendliness and welcoming nature of the team, creating a warm and inviting atmosphere from the moment they arrive. The reception staff, in particular, receive high praise for their informative and quick responses, as well as their eagerness to share information about local attractions and transportation options.

Guests frequently mention the attentiveness and kindness of the staff, noting that they go out of their way to accommodate requests and ensure a comfortable stay. Housekeeping and room service staff are noted for their promptness and efficiency, further enhancing the overall guest experience. The staff's professionalism and ability to remain pleasant and responsive are consistently appreciated with numerous comments about their top-notch service and exceptional attention to detail.

Despite a few reports of less favorable interactions, the majority of reviews commend the team's dedication to providing outstanding service. The accommodating nature of the staff, coupled with their ability to speak multiple languages, adds to the seamless service experience. Overall, Altis Prime Hotel's staff contributes significantly to its positive reputation, ensuring guests feel well taken care of during their stay.

Wi-Fi

The Wi-Fi experience at Altis Prime Hotel presents a mixed bag. On the positive side, guests frequently mention that the Wi-Fi is good with many noting that it was available free of charge. Several reviews highlight the good speed and reliable connectivity with some guests emphasizing that it worked perfectly and the password functioned smoothly.

However, it appears there are also instances where the Wi-Fi could use improvement. Some reviews indicate that the signal in the room was not as strong with mentions of it being slow or not working at all at times. While the Wi-Fi is generally described as functionally adequate, a few guests found it to be quite weak and in need of better connectivity.

Overall, while the Wi-Fi at Altis Prime Hotel is predominantly positive, there are some inconsistencies that could be addressed to enhance the guest experience.

Parking

Altis Prime Hotel offers several parking options for guests, including an underground parking garage available for a fee of around €15 per day. For those arriving by car, the parking facilities are noted to be convenient with direct access from the hotel rooms via elevator. The hotel also provides parking both indoors and outdoors, making it flexible for different needs.

However, some guests found the parking spaces to be tight with sharp corners that make maneuvering challenging. Larger vehicles may find the underground garage particularly difficult to navigate. Street parking is another option with some guests mentioning it was always available nearby. There is also secure parking available in an adjacent hotel, although this also comes with a fee.

On the downside, several reviews pointed out that the parking fees were considered expensive and some guests felt that parking should be offered for free. Despite the cost, the convenience and security of the parking seem to be positive aspects for those staying at the hotel.

Nightlife

The area surrounding Altis Prime Hotel offers a blend of business and leisure elements, making it suitable for various preferences. Nightlife options are easily accessible with several bars and pubs nearby for those looking to enjoy the local scene. The vicinity also boasts good cafes and restaurants, enhancing the overall experience. Despite the lively atmosphere, the neighborhood is considered safe, even at night. For a more relaxed evening, the hotel's rooftop terrace provides a peaceful retreat where one can unwind on sunbeds and stargaze. Taxis are conveniently available for those wishing to explore further afield, including other nightlife and shopping areas.

4 Star

Altis Prime Hotel offers a modern and clean environment, consistently matching the expectations of a four-star property in terms of overall cleanliness and amenities provided. Guests frequently commend the quality of service, noting it as professional and attentive, embodying the service class expected from a four-star establishment. Despite these positive aspects, there are some criticisms, particularly concerning the breakfast, which some feel does not meet the standards of a four-star hotel. Additionally, there have been instances where specific amenities, such as the whirlpool on the terrace, were not functioning. Overall, the hotel provides a good service quality and a professional atmosphere, though a few aspects may not fully align with typical four-star ratings.

Accessible

Altis Prime Hotel offers a variety of accessible features that make it convenient for guests with disabilities. The hotel provides good accessibility with direct elevator access to the rooms, well-marked directions and close proximity to public transportation options like the tube and bus, as well as a taxi stand right outside. Guests appreciated the ease of reaching major places from the hotel and found the ground-level rooms to be advantageous.

However, some aspects could use improvement. For instance, the hotel's bathtubs were noted to be challenging for elderly guests with water splashing out and making it slippery. The extra bed comfort issue was addressed with a mattress topper, but there were still comments about the toilet bowl being too high and the apartments appearing dark. Accessibility to amenities like the pool and rooftop was mentioned, though there were remarks about the lack of shade.

Overall, while the Altis Prime Hotel provides a generally accessible environment, focusing on some details could further enhance the experience for guests with disabilities.

Dog Friendly

The Altis Prime Hotel is an ideal choice for families traveling with pets, as the property is notably dog-friendly. Dogs are not only allowed but genuinely welcomed, ensuring even the four-legged guests find comfort during their stay. Guests appreciated the thoughtful touches such as the special welcome extended to dogs upon arrival in the studio rooms. This pet-friendly atmosphere contributes significantly to memorable stays for pet owners.

While the hotel allows a seamless experience for those bringing their pets, it also ensures comfort for dog lovers and their canine companions. However, it is worth noting that on occasion, sounds like a dog barking in another room can be heard. Nonetheless, the welcoming environment for pets and additional amenities, such as the pleasant pool on the roof, enhance the overall experience for guests traveling with their dogs.

No, Altis Prime Hotel doesn't have any pool.

No, a spa isn't available at Altis Prime Hotel.

Yes, Altis Prime Hotel welcomes dogs.

Yes, parking facilities are available at Altis Prime Hotel.

No, Altis Prime Hotel doesn't have a gym.

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