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Family Friendly Hotels near Ski Resorts in Line Spring
94 HOTELS IN AND AROUND LINE SPRINGRanking can be influenced by the commissions we receive.20 hotels nearby!
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Small
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Honeymoon
From $75
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Summary of reviews
The 'SureStay Plus Hotel by Best Western Gatlinburg' is highly regarded for its prime location. Guests appreciate its proximity to downtown Gatlinburg, which offers easy access to restaurants, shops and the main attractions. Located close to the Great Smoky Mountains National Park, the hotel provides short walks to scenic spots and hiking trails, making it an ideal base for exploration. Despite its centrality, the hotel maintains a peaceful atmosphere with lovely river views from the balconies enhancing the serene experience.
Breakfast at the hotel receives praise for its varied and delicious options. Guests highlight the good selection, including eggs, bacon, sausage, pancakes, cereal, yogurt, fresh fruit and bagels. The hot and freshly served meals are particularly appreciated. However, the breakfast area can be crowded and occasionally lacks restocking.
The hotel's rooms are noted for being large, clean and newly remodeled with comfortable beds and functional amenities like fridges and microwaves. The private balconies with river views are a standout feature. While most reviews are positive, a few guests mention minor cleanliness issues and dated decor.
Cleanliness at the hotel generally receives positive feedback with many guests commending it for being well-maintained. However, some reviews point out lapses in housekeeping details such as unclean towels and floors needing more thorough cleaning.
The staff at SureStay Plus Hotel by Best Western Gatlinburg is often described as friendly, helpful and accommodating. Guests appreciate the professionalism and empathy shown by the staff with particular praise for the night shift attendant and the breakfast attendant. Despite a few reports of unprofessional behavior, the majority of guests have positive interactions with the staff.
WiFi at the hotel has mixed reviews. Some guests praise its user-friendliness and reliable connection, while others report issues with poor and spotty connections.
The pool receives mixed feedback. While families and children enjoy it, some guests note its small size and maintenance issues. Instances of cloudy water and broken furniture are mentioned and the pool's limited hours can be inconvenient.
The hotel is family-friendly with spacious rooms and enjoyable amenities like the balcony overlooking the rushing stream and the pool. Families find the hotel comfortable and suitable for large groups.
The beds have mixed reviews. Many guests find them comfortable, but others report issues with firmness, lack of support and cleanliness. Specific mentions of bedbugs and inadequate pillows are concerning, though some guests have positive experiences with the large and comfortable beds.
As a three-star hotel, SureStay Plus Hotel by Best Western Gatlinburg offers decent value and is considered better than average. Its strategic location and clean, spacious rooms are notable strengths, despite some dated aspects of the property.
Business travelers find the hotel suitable with its comfortable accommodations and available business services. The super comfy beds are particularly appreciated for a restful stay after a busy day.
Regarding accessibility, the hotel is praised for being handicap and wheelchair accessible with accessible rooms and facilities. However, there are concerns about the condition of the elevator, which could use some improvements.
In summary, SureStay Plus Hotel by Best Western Gatlinburg offers a pleasant stay with its prime location, comfortable and spacious rooms, friendly staff and decent amenities, making it a good choice for families, business travelers and those looking to explore Gatlinburg.
Breakfast at the hotel receives praise for its varied and delicious options. Guests highlight the good selection, including eggs, bacon, sausage, pancakes, cereal, yogurt, fresh fruit and bagels. The hot and freshly served meals are particularly appreciated. However, the breakfast area can be crowded and occasionally lacks restocking.
The hotel's rooms are noted for being large, clean and newly remodeled with comfortable beds and functional amenities like fridges and microwaves. The private balconies with river views are a standout feature. While most reviews are positive, a few guests mention minor cleanliness issues and dated decor.
Cleanliness at the hotel generally receives positive feedback with many guests commending it for being well-maintained. However, some reviews point out lapses in housekeeping details such as unclean towels and floors needing more thorough cleaning.
The staff at SureStay Plus Hotel by Best Western Gatlinburg is often described as friendly, helpful and accommodating. Guests appreciate the professionalism and empathy shown by the staff with particular praise for the night shift attendant and the breakfast attendant. Despite a few reports of unprofessional behavior, the majority of guests have positive interactions with the staff.
WiFi at the hotel has mixed reviews. Some guests praise its user-friendliness and reliable connection, while others report issues with poor and spotty connections.
The pool receives mixed feedback. While families and children enjoy it, some guests note its small size and maintenance issues. Instances of cloudy water and broken furniture are mentioned and the pool's limited hours can be inconvenient.
The hotel is family-friendly with spacious rooms and enjoyable amenities like the balcony overlooking the rushing stream and the pool. Families find the hotel comfortable and suitable for large groups.
The beds have mixed reviews. Many guests find them comfortable, but others report issues with firmness, lack of support and cleanliness. Specific mentions of bedbugs and inadequate pillows are concerning, though some guests have positive experiences with the large and comfortable beds.
As a three-star hotel, SureStay Plus Hotel by Best Western Gatlinburg offers decent value and is considered better than average. Its strategic location and clean, spacious rooms are notable strengths, despite some dated aspects of the property.
Business travelers find the hotel suitable with its comfortable accommodations and available business services. The super comfy beds are particularly appreciated for a restful stay after a busy day.
Regarding accessibility, the hotel is praised for being handicap and wheelchair accessible with accessible rooms and facilities. However, there are concerns about the condition of the elevator, which could use some improvements.
In summary, SureStay Plus Hotel by Best Western Gatlinburg offers a pleasant stay with its prime location, comfortable and spacious rooms, friendly staff and decent amenities, making it a good choice for families, business travelers and those looking to explore Gatlinburg.
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Family
Ski
Pool
Outdoor Pool
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Summary of reviews
The Chalet Inn in Gatlinburg draws visitors with its exceptional location, offering the convenience of being situated close to downtown attractions yet providing a peaceful retreat slightly removed from the bustling strip. Guests repeatedly praise the scenic mountain views from the inn's balconies, balancing accessibility with tranquility, and appreciate the attentive service of the friendly staff, who contribute to a welcoming experience.
Reviews highlight mixed experiences with the breakfast offerings, which, despite logistical challenges related to location, generally satisfy guests with a range of simple options. The rooms at Chalet Inn are celebrated for their cleanliness and vintage charm, featuring amenities like fireplaces and practical conveniences such as microwaves and mini-fridges. The rooms are spacious and well-maintained, providing a cozy mountain getaway despite minor issues related to the property's age.
The staff at Chalet Inn are noted for their exceptional hospitality, enhancing the overall guest experience with their friendliness and professionalism. Families find the inn inviting for a relaxing retreat, and its proximity to Ober Gatlinburg ski resort makes it ideal for winter sports enthusiasts. While the WiFi services show variability, most guests find the internet functional during their stay.
Comfort and relaxation are further supported by the generally comfortable beds, though the quality can vary slightly from room to room. The fireplaces in the rooms add to the charming ambiance, offering either decorative appeal or, in some cases, functional warmth, enriching the cozy atmosphere, especially during cooler months.
Overall, Chalet Inn provides a delightful blend of comfort, nostalgia, and accessibility, enhanced by its picturesque surroundings and the dedication of its staff, making it a desirable base for both exploration and relaxation in Gatlinburg.
Reviews highlight mixed experiences with the breakfast offerings, which, despite logistical challenges related to location, generally satisfy guests with a range of simple options. The rooms at Chalet Inn are celebrated for their cleanliness and vintage charm, featuring amenities like fireplaces and practical conveniences such as microwaves and mini-fridges. The rooms are spacious and well-maintained, providing a cozy mountain getaway despite minor issues related to the property's age.
The staff at Chalet Inn are noted for their exceptional hospitality, enhancing the overall guest experience with their friendliness and professionalism. Families find the inn inviting for a relaxing retreat, and its proximity to Ober Gatlinburg ski resort makes it ideal for winter sports enthusiasts. While the WiFi services show variability, most guests find the internet functional during their stay.
Comfort and relaxation are further supported by the generally comfortable beds, though the quality can vary slightly from room to room. The fireplaces in the rooms add to the charming ambiance, offering either decorative appeal or, in some cases, functional warmth, enriching the cozy atmosphere, especially during cooler months.
Overall, Chalet Inn provides a delightful blend of comfort, nostalgia, and accessibility, enhanced by its picturesque surroundings and the dedication of its staff, making it a desirable base for both exploration and relaxation in Gatlinburg.
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Family
Ski
Cheap
From $79
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Summary of reviews
Econo Lodge Inn & Suites on the River offers guests a delightful stay in Gatlinburg, boasting a scenic location by the river. Its proximity to downtown and key attractions, such as the Smoky Mountain National Park, makes it a convenient choice for those wanting to explore without needing to drive. The serene setting, enhanced by river views from private balconies, provides an idyllic ambiance, offering guests a peaceful retreat coupled with easy access to the vibrant town.
The hotel's rooms are praised for their cleanliness and comfort, featuring spacious layouts ideal for families. Recent renovations ensure modern comforts, with many accommodations offering tranquil river views. The attentive and hospitable staff further elevate the experience, with guests frequently highlighting their friendly and helpful nature, contributing significantly to the overall welcoming atmosphere.
The breakfast, though basic, is appreciated for its convenience and inclusion in the room price, with a selection of typical American breakfast items catering to both adults and children. While the Wi-Fi service can be inconsistent, the complimentary parking is a standout feature, offering a cost-effective solution in a region known for high parking fees.
Families find the hotel particularly accommodating, with features like clean, spacious rooms, family-friendly sleeping arrangements, and a pool. Comfortable beds, complete with soft pillows and fresh linens, guarantee restful nights for guests seeking relaxation.
In summary, Econo Lodge Inn & Suites on the River combines exceptional location, thoughtful amenities, and warm service to provide a pleasant and convenient stay for visitors to Gatlinburg.
The hotel's rooms are praised for their cleanliness and comfort, featuring spacious layouts ideal for families. Recent renovations ensure modern comforts, with many accommodations offering tranquil river views. The attentive and hospitable staff further elevate the experience, with guests frequently highlighting their friendly and helpful nature, contributing significantly to the overall welcoming atmosphere.
The breakfast, though basic, is appreciated for its convenience and inclusion in the room price, with a selection of typical American breakfast items catering to both adults and children. While the Wi-Fi service can be inconsistent, the complimentary parking is a standout feature, offering a cost-effective solution in a region known for high parking fees.
Families find the hotel particularly accommodating, with features like clean, spacious rooms, family-friendly sleeping arrangements, and a pool. Comfortable beds, complete with soft pillows and fresh linens, guarantee restful nights for guests seeking relaxation.
In summary, Econo Lodge Inn & Suites on the River combines exceptional location, thoughtful amenities, and warm service to provide a pleasant and convenient stay for visitors to Gatlinburg.
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Family
Ski
Parking
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway7.7 km from Line Spring
Hotel in Gatlinburg TN
6.6
RatedFrom $59
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Summary of reviews
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway offers a strategic and highly praised central location, ideal for exploring Gatlinburg's diverse attractions. Its prime positioning allows easy walking access to shops, restaurants and the Great Smoky Mountains National Park, making it a convenient choice for tourists.
Guests appreciate the complimentary breakfast for its variety of items like bagels, toast and yogurt, although some noted inconsistencies in quality and availability of hot food. While many found the breakfast area clean and suitable for families, there were mentions of the food quality needing improvement.
The rooms provide a mixed experience. Positive feedback highlights comfortable beds, spacious layouts and unique features like lofts and fireplaces, which add to the overall charm. However, issues such as dim lighting, inconsistent water temperature and occasional musty smells were noted. Maintenance concerns, including broken appliances and cleanliness issues, detracted from the experience for some.
Guest reviews on cleanliness are varied with certain rooms praised for daily housekeeping and clean environments. Conversely, others cited dirty carpets, mold in bathrooms and overall lack of thorough cleaning. The property’s older condition and occasional maintenance lapses were frequently mentioned.
The hotel staff generally receive high marks for their friendliness and helpfulness with many guests appreciating their attentive service. Specific staff members were praised for addressing concerns promptly and courteously. However, there were sporadic reports of unhelpful interactions.
WiFi service at the hotel drew mixed reviews. Some guests found it functional, while others experienced issues with connectivity and speed, impacting their stay quality, especially for those needing to work.
The pool facilities, both indoor and outdoor, have faced significant challenges. Reports of closures, cold water and cleanliness issues were common, although some guests found the pool areas satisfactory when open and maintained.
Parking is another area with mixed reviews, celebrated for its convenience and ample spaces but criticized for tight or limited spots, particularly for larger vehicles. Issues like standing water and disorganization were also reported, although the inclusion of free parking remained a positive aspect.
For families, the hotel offers a welcoming environment with amenities like swimming pools and spacious family suites, making it a favorable choice for family vacations. The affordable rates add to its appeal as a budget-friendly option.
Beds at the hotel generally receive positive remarks for comfort, though some guests mentioned issues with softness and cleanliness. Meanwhile, the fireplaces in rooms, though a potential highlight, often faced functional issues, detracting from their coziness factor.
In summary, Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway stands out for its excellent location and friendly staff. While there are areas in need of improvement, particularly in maintenance and room quality, it remains a viable option for visitors seeking convenience and affordability in downtown Gatlinburg.
Guests appreciate the complimentary breakfast for its variety of items like bagels, toast and yogurt, although some noted inconsistencies in quality and availability of hot food. While many found the breakfast area clean and suitable for families, there were mentions of the food quality needing improvement.
The rooms provide a mixed experience. Positive feedback highlights comfortable beds, spacious layouts and unique features like lofts and fireplaces, which add to the overall charm. However, issues such as dim lighting, inconsistent water temperature and occasional musty smells were noted. Maintenance concerns, including broken appliances and cleanliness issues, detracted from the experience for some.
Guest reviews on cleanliness are varied with certain rooms praised for daily housekeeping and clean environments. Conversely, others cited dirty carpets, mold in bathrooms and overall lack of thorough cleaning. The property’s older condition and occasional maintenance lapses were frequently mentioned.
The hotel staff generally receive high marks for their friendliness and helpfulness with many guests appreciating their attentive service. Specific staff members were praised for addressing concerns promptly and courteously. However, there were sporadic reports of unhelpful interactions.
WiFi service at the hotel drew mixed reviews. Some guests found it functional, while others experienced issues with connectivity and speed, impacting their stay quality, especially for those needing to work.
The pool facilities, both indoor and outdoor, have faced significant challenges. Reports of closures, cold water and cleanliness issues were common, although some guests found the pool areas satisfactory when open and maintained.
Parking is another area with mixed reviews, celebrated for its convenience and ample spaces but criticized for tight or limited spots, particularly for larger vehicles. Issues like standing water and disorganization were also reported, although the inclusion of free parking remained a positive aspect.
For families, the hotel offers a welcoming environment with amenities like swimming pools and spacious family suites, making it a favorable choice for family vacations. The affordable rates add to its appeal as a budget-friendly option.
Beds at the hotel generally receive positive remarks for comfort, though some guests mentioned issues with softness and cleanliness. Meanwhile, the fireplaces in rooms, though a potential highlight, often faced functional issues, detracting from their coziness factor.
In summary, Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway stands out for its excellent location and friendly staff. While there are areas in need of improvement, particularly in maintenance and room quality, it remains a viable option for visitors seeking convenience and affordability in downtown Gatlinburg.
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Family
Ski
Golf
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Summary of reviews
River Edge Inn is celebrated for its prime location, nestled on a peaceful side street yet within easy walking distance to Gatlinburg's bustling strip. This perfect balance offers guests the tranquility needed for relaxation while providing quick access to a variety of shops, restaurants, attractions and scenic hikes in the Smoky Mountains. The convenience of free parking and proximity to the SkyLift, convention center and tram stations further enhance its attractiveness.
Guests frequently commend the cleanliness and spaciousness of the rooms, which are described as modern and comfortable. Many rooms feature balconies and fireplaces, providing an additional cozy touch. The recent renovations with updated bathrooms and modern decor have been particularly well received and the beds are noted for their exceptional comfort, ensuring restful nights.
The property consistently maintains high standards of cleanliness with rooms and common areas being praised for their tidiness and well-maintained condition. The staff at River Edge Inn receive standout appreciation for their friendliness, helpfulness and professionalism. Guests highlight the welcoming and efficient nature of the front desk staff with personal touches and attentiveness significantly enhancing the overall guest experience.
The pool area, although small, is generally well-maintained and appreciated for its cleanliness and comfortable atmosphere. The availability of an ADA-accessible pool and a smaller kiddy pool makes it versatile for families, who also praise the family-friendly nature of the inn. Spacious accommodations cater well to larger groups, adding to the favorable family experience.
One area for improvement is the breakfast offerings, which have received mixed feedback. The grab-and-go breakfast lacks variety and relies heavily on pre-packaged items, leaving some guests desiring more fresh and hot food options. Another notable area requiring enhancement is the WiFi connectivity, which many guests have found to be unreliable and spotty.
Overall, River Edge Inn provides a harmonious blend of tranquility, accessibility and comfort, making it an ideal hub for exploring Gatlinburg. With its strategic location, spacious and clean rooms, pleasant pool area and exceptional staff, it offers a delightful stay, suitable especially for families and those seeking relaxation alongside adventure.
Guests frequently commend the cleanliness and spaciousness of the rooms, which are described as modern and comfortable. Many rooms feature balconies and fireplaces, providing an additional cozy touch. The recent renovations with updated bathrooms and modern decor have been particularly well received and the beds are noted for their exceptional comfort, ensuring restful nights.
The property consistently maintains high standards of cleanliness with rooms and common areas being praised for their tidiness and well-maintained condition. The staff at River Edge Inn receive standout appreciation for their friendliness, helpfulness and professionalism. Guests highlight the welcoming and efficient nature of the front desk staff with personal touches and attentiveness significantly enhancing the overall guest experience.
The pool area, although small, is generally well-maintained and appreciated for its cleanliness and comfortable atmosphere. The availability of an ADA-accessible pool and a smaller kiddy pool makes it versatile for families, who also praise the family-friendly nature of the inn. Spacious accommodations cater well to larger groups, adding to the favorable family experience.
One area for improvement is the breakfast offerings, which have received mixed feedback. The grab-and-go breakfast lacks variety and relies heavily on pre-packaged items, leaving some guests desiring more fresh and hot food options. Another notable area requiring enhancement is the WiFi connectivity, which many guests have found to be unreliable and spotty.
Overall, River Edge Inn provides a harmonious blend of tranquility, accessibility and comfort, making it an ideal hub for exploring Gatlinburg. With its strategic location, spacious and clean rooms, pleasant pool area and exceptional staff, it offers a delightful stay, suitable especially for families and those seeking relaxation alongside adventure.
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Outdoor Pool
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Indoor Pool
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Summary of reviews
Gatlinburg Town Square, located just a short drive from the Smoky Mountains National Park, offers an excellent and convenient location that has captivated guests. The resort is perfectly situated for easy access to downtown Gatlinburg, where main attractions, shopping and dining options abound. Visitors also appreciate the serene natural surroundings and picturesque creek views that contribute to a peaceful and relaxing atmosphere. Many find the proximity to major attractions like Ripley's Aquarium, Anakeesta and the Sky Bridge highly beneficial, along with the convenience of a nearby trolley stop.
The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.
Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.
The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.
Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.
However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.
WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.
Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.
Overall, Gatlinburg Town Square offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay.
The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.
Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.
The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.
Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.
However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.
WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.
Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.
Overall, Gatlinburg Town Square offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay.
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Family
Ski
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Indoor Pool
Outdoor Pool
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Rooms with Fireplace
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Rooms with Fireplace
From $186
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Summary of reviews
The Courtyard by Marriott Gatlinburg Downtown is highly praised for its remarkable location, nestled in the heart of Gatlinburg, offering guests accessibility to downtown attractions while providing a serene retreat from the city's hustle and bustle. Its proximity to the convention center and various dining options adds appeal for both leisure and business travelers, with picturesque views available from the balconies.
Guests consistently commend the hotel's cleanliness and comfort, noting spacious rooms, modern décor, and large, comfortable beds that contribute to a soothing atmosphere. The bathrooms are particularly appreciated for their size and excellent water pressure, further enhancing the comfort. The staff receives high marks for their friendly and welcoming nature, providing excellent service across various areas of the hotel, from the restaurant to the bar.
The breakfast offerings at the hotel receive positive remarks for their quality, particularly the à la carte options and dishes from the Pancake House, despite some concerns regarding pricing clarity and potential wait times. Overall, guests enjoy a pleasant breakfast experience, contributing to their overall satisfaction.
While the hotel's beds garner mixed reviews, with some guests finding them too firm, the majority appreciate their comfort, along with the cleanliness of the rooms. The combination of an enviable location, pristine environment, and accommodating staff enhances the overall guest experience.
In summary, Courtyard by Marriott Gatlinburg Downtown successfully combines convenience, comfort, and exceptional service, promising a delightful stay that leaves guests feeling cozy and entirely satisfied.
Guests consistently commend the hotel's cleanliness and comfort, noting spacious rooms, modern décor, and large, comfortable beds that contribute to a soothing atmosphere. The bathrooms are particularly appreciated for their size and excellent water pressure, further enhancing the comfort. The staff receives high marks for their friendly and welcoming nature, providing excellent service across various areas of the hotel, from the restaurant to the bar.
The breakfast offerings at the hotel receive positive remarks for their quality, particularly the à la carte options and dishes from the Pancake House, despite some concerns regarding pricing clarity and potential wait times. Overall, guests enjoy a pleasant breakfast experience, contributing to their overall satisfaction.
While the hotel's beds garner mixed reviews, with some guests finding them too firm, the majority appreciate their comfort, along with the cleanliness of the rooms. The combination of an enviable location, pristine environment, and accommodating staff enhances the overall guest experience.
In summary, Courtyard by Marriott Gatlinburg Downtown successfully combines convenience, comfort, and exceptional service, promising a delightful stay that leaves guests feeling cozy and entirely satisfied.
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Ski
Family
Sustainability Journey
Holiday Inn Club Vacations Smoky Mountain Resort8.0 km from Line Spring
Resort in Gatlinburg TN
9.2
Excellent$
Info
Summary of reviews
Holiday Inn Club Vacations Smoky Mountain Resort, strategically located in downtown Gatlinburg, offers guests an excellent base for exploring local attractions, including the main strip, trolley route, and convention center. Its location is praised for providing easy access to entertainment and dining options, making it particularly appealing for larger families.
Accommodation at the resort is frequently highlighted for its cleanliness and spaciousness. Guests particularly appreciate the villas and condos for their generous layouts and practical amenities, which include in-room washers and dryers, coffee makers, and full kitchens. While most guests find the rooms beautifully designed and comfortable, there are occasional mentions of minor areas for improvement in room conditions.
A signature feature of the resort is its family-friendly atmosphere, underscored by the popular indoor water park that keeps children entertained for hours. Families appreciate the variety of pools and water slides, which make the resort an attractive destination for those traveling with children. Guests often describe their stays as unforgettable, enhanced by comfortable, well-maintained accommodations with large balconies and beds.
The staff at the resort play a crucial role in creating a welcoming environment, consistently praised for their friendly and helpful nature. Visitors frequently note the staff’s commitment to exceptional customer service, with many employees going the extra mile to ensure guest satisfaction.
Although breakfast is not offered on-site, travelers can find a highly recommended restaurant conveniently located across the street for a satisfying meal. However, improvements in breakfast-related amenities, including coffee availability in the lobby, could enhance the overall guest experience.
Overall, the Holiday Inn Club Vacations Smoky Mountain Resort successfully combines its prime location, cleanliness, spacious accommodations, and welcoming staff to provide an enjoyable and memorable stay, particularly for families seeking to immerse themselves in the beauty and excitement of Gatlinburg and the surrounding Smoky Mountains.
Accommodation at the resort is frequently highlighted for its cleanliness and spaciousness. Guests particularly appreciate the villas and condos for their generous layouts and practical amenities, which include in-room washers and dryers, coffee makers, and full kitchens. While most guests find the rooms beautifully designed and comfortable, there are occasional mentions of minor areas for improvement in room conditions.
A signature feature of the resort is its family-friendly atmosphere, underscored by the popular indoor water park that keeps children entertained for hours. Families appreciate the variety of pools and water slides, which make the resort an attractive destination for those traveling with children. Guests often describe their stays as unforgettable, enhanced by comfortable, well-maintained accommodations with large balconies and beds.
The staff at the resort play a crucial role in creating a welcoming environment, consistently praised for their friendly and helpful nature. Visitors frequently note the staff’s commitment to exceptional customer service, with many employees going the extra mile to ensure guest satisfaction.
Although breakfast is not offered on-site, travelers can find a highly recommended restaurant conveniently located across the street for a satisfying meal. However, improvements in breakfast-related amenities, including coffee availability in the lobby, could enhance the overall guest experience.
Overall, the Holiday Inn Club Vacations Smoky Mountain Resort successfully combines its prime location, cleanliness, spacious accommodations, and welcoming staff to provide an enjoyable and memorable stay, particularly for families seeking to immerse themselves in the beauty and excitement of Gatlinburg and the surrounding Smoky Mountains.
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Family
Ski
Pool
Indoor Pool
Outdoor Pool
$
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Summary of reviews
The Gatlinburg Inn is celebrated for its exceptional central location, nestled in the heart of Gatlinburg's main strip. This prime positioning allows guests to easily access major attractions, shops, restaurants and entertainment, including the iconic Skybridge and Ripley's Believe It or Not. The historic charm of the hotel adds a unique, nostalgic touch to stays, while maintaining a well-kept and relaxing atmosphere.
The breakfast offerings at the Inn stand out, consistently praised for their variety, quality and freshness. Favorites include homemade biscuits, waffles, bacon and fresh local tomatoes, all served in a warm and welcoming dining area by a friendly, attentive staff.
Guest reviews highlight the cleanliness of the property, frequently describing the rooms as spotless, comfortable and cozy. While the historic ambiance and vintage decor are appreciated, some guests noted the need for updates and occasional cleanliness issues like musty smells or dust buildup.
The staff at Gatlinburg Inn receive high marks for their friendliness and professionalism. Guests often mention the helpful and polite nature of the employees, from the front desk to the housekeeping and breakfast staff, creating a welcoming and homely environment.
The hotel's WiFi service receives mixed reviews. While the complimentary aspect is appreciated, the connection can be spotty with some guests experiencing poor performance or no access at all.
The outdoor pool is a popular amenity, described as refreshing, clean and well-maintained. Families particularly enjoy the warm pool and the additional outdoor amenities like the fireplace and rocking chairs. However, there are occasional mentions of limited privacy and maintenance closures, but these do not significantly detract from the overall positive experience.
For families, the Gatlinburg Inn offers a relaxing and enjoyable stay with its vintage charm and family-friendly atmosphere. The historic photos adorning the walls and the availability of activities like board games add to the overall appeal for parents and children alike.
The hotel’s proximity to nightlife options is another positive aspect, giving guests convenient access to bars and entertainment venues, enhancing their stay with a lively local atmosphere despite some noise-related disturbances from nearby attractions.
The feedback on the beds is varied. While many guests found the beds comfortable, others reported issues with mattress support and bed conditions, signaling room for improvement in terms of consistency.
In conclusion, the Gatlinburg Inn's central location, historic charm, exceptional breakfast, cleanliness and friendly staff contribute to a highly positive experience. The hotel remains a top choice for travelers looking to immerse themselves in Gatlinburg's vibrant downtown and enjoy a nostalgic, cozy retreat.
The breakfast offerings at the Inn stand out, consistently praised for their variety, quality and freshness. Favorites include homemade biscuits, waffles, bacon and fresh local tomatoes, all served in a warm and welcoming dining area by a friendly, attentive staff.
Guest reviews highlight the cleanliness of the property, frequently describing the rooms as spotless, comfortable and cozy. While the historic ambiance and vintage decor are appreciated, some guests noted the need for updates and occasional cleanliness issues like musty smells or dust buildup.
The staff at Gatlinburg Inn receive high marks for their friendliness and professionalism. Guests often mention the helpful and polite nature of the employees, from the front desk to the housekeeping and breakfast staff, creating a welcoming and homely environment.
The hotel's WiFi service receives mixed reviews. While the complimentary aspect is appreciated, the connection can be spotty with some guests experiencing poor performance or no access at all.
The outdoor pool is a popular amenity, described as refreshing, clean and well-maintained. Families particularly enjoy the warm pool and the additional outdoor amenities like the fireplace and rocking chairs. However, there are occasional mentions of limited privacy and maintenance closures, but these do not significantly detract from the overall positive experience.
For families, the Gatlinburg Inn offers a relaxing and enjoyable stay with its vintage charm and family-friendly atmosphere. The historic photos adorning the walls and the availability of activities like board games add to the overall appeal for parents and children alike.
The hotel’s proximity to nightlife options is another positive aspect, giving guests convenient access to bars and entertainment venues, enhancing their stay with a lively local atmosphere despite some noise-related disturbances from nearby attractions.
The feedback on the beds is varied. While many guests found the beds comfortable, others reported issues with mattress support and bed conditions, signaling room for improvement in terms of consistency.
In conclusion, the Gatlinburg Inn's central location, historic charm, exceptional breakfast, cleanliness and friendly staff contribute to a highly positive experience. The hotel remains a top choice for travelers looking to immerse themselves in Gatlinburg's vibrant downtown and enjoy a nostalgic, cozy retreat.
Categories
Family
Ski
Golf
From $56
$
Info
Summary of reviews
The Microtel Inn & Suites by Wyndham Gatlinburg offers a mix of experiences defined by its highly praised location and some areas needing improvement. Situated in the heart of Gatlinburg, the hotel's proximity to attractions, dining venues and shops makes it incredibly convenient for travelers. Located near the main strip and directly across from the convention center, guests enjoy the ease of walking to popular spots like the Gatlinburg Space Needle, avoiding traffic hassles and parking fees. Despite its central position, the hotel manages to provide a quiet retreat with ample parking.
However, the breakfast experience falls short of expectations, largely consisting of prepackaged snacks and a limited selection that fails to meet the standard expectations of a continental breakfast. The small and often poorly-maintained breakfast area further detracts from the experience, leading many guests to seek alternative dining options nearby.
Rooms are hit or miss with some enjoying clean, comfortable bedding and spacious layouts. However, many guests have noted significant issues with room size, cleanliness and maintenance. Reports of mold, unpleasant odors and outdated furnishings highlight a need for renovations and improved cleaning standards. The bathrooms, in particular, have been criticized for their poor condition and cleanliness.
Cleanliness remains a consistent concern with many guests reporting dirty carpets, sticky floors and general disrepair throughout the hotel. Although some visitors found their accommodations acceptable, the majority expressed dissatisfaction with the hotel's upkeep and maintenance.
The staff receives mixed reviews with a significant number of guests praising their friendliness and helpfulness. Specific staff members are often mentioned for their exceptional service. Conversely, other guests reported experiences with rudeness, unresponsiveness and inconsistency in service quality, particularly during daytime interactions.
Free WiFi is available, but its performance is generally poor with many guests experiencing slow and unreliable connections. This could be an area for improvement to enhance the guest experience.
For families, the hotel offers convenient amenities like joining rooms, separate living areas and extra bathrooms, making it a decent choice for family vacations. The staff's general helpfulness with children also adds to its family-friendly appeal, although the potential cleanliness issues could be a concern for those with younger children.
The hotel balances a tranquil environment with proximity to Gatlinburg's nightlife, providing easy access to vibrant activities while maintaining a peaceful retreat. The beds receive mixed reviews; while some guests find them comfortable and cozy, others encounter issues with firmness, cleanliness and even bed bugs, indicating a need for consistent quality control.
In summary, Microtel Inn & Suites by Wyndham Gatlinburg excels in location and convenience, making it suitable for exploring the city. However, improvements in breakfast offerings, room cleanliness, maintenance and staff consistency would enhance the overall guest experience.
However, the breakfast experience falls short of expectations, largely consisting of prepackaged snacks and a limited selection that fails to meet the standard expectations of a continental breakfast. The small and often poorly-maintained breakfast area further detracts from the experience, leading many guests to seek alternative dining options nearby.
Rooms are hit or miss with some enjoying clean, comfortable bedding and spacious layouts. However, many guests have noted significant issues with room size, cleanliness and maintenance. Reports of mold, unpleasant odors and outdated furnishings highlight a need for renovations and improved cleaning standards. The bathrooms, in particular, have been criticized for their poor condition and cleanliness.
Cleanliness remains a consistent concern with many guests reporting dirty carpets, sticky floors and general disrepair throughout the hotel. Although some visitors found their accommodations acceptable, the majority expressed dissatisfaction with the hotel's upkeep and maintenance.
The staff receives mixed reviews with a significant number of guests praising their friendliness and helpfulness. Specific staff members are often mentioned for their exceptional service. Conversely, other guests reported experiences with rudeness, unresponsiveness and inconsistency in service quality, particularly during daytime interactions.
Free WiFi is available, but its performance is generally poor with many guests experiencing slow and unreliable connections. This could be an area for improvement to enhance the guest experience.
For families, the hotel offers convenient amenities like joining rooms, separate living areas and extra bathrooms, making it a decent choice for family vacations. The staff's general helpfulness with children also adds to its family-friendly appeal, although the potential cleanliness issues could be a concern for those with younger children.
The hotel balances a tranquil environment with proximity to Gatlinburg's nightlife, providing easy access to vibrant activities while maintaining a peaceful retreat. The beds receive mixed reviews; while some guests find them comfortable and cozy, others encounter issues with firmness, cleanliness and even bed bugs, indicating a need for consistent quality control.
In summary, Microtel Inn & Suites by Wyndham Gatlinburg excels in location and convenience, making it suitable for exploring the city. However, improvements in breakfast offerings, room cleanliness, maintenance and staff consistency would enhance the overall guest experience.
Categories
Family
Ski
Nightlife
$
Info
Summary of reviews
Glenstone Lodge stands out for its exceptional location, nestled conveniently near downtown Gatlinburg attractions while offering a peaceful, scenic setting amid wooded surroundings and views of the Smoky Mountains. The proximity to the Gatlinburg Convention Center, shops, restaurants and local landmarks like the Space Needle and aquarium, along with an easily accessible trolley stop, makes it an ideal base for exploring the city.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg.
Categories
Family
Ski
Golf
Hampton Inn Gatlinburg Historic Nature Trail, Tn8.0 km from Line Spring
Hotel in Gatlinburg TN
8.4
Very GoodFrom $152
$
Info
Summary of reviews
Hampton Inn Gatlinburg Historic Nature Trail, TN, receives commendation for its excellent location, making it an ideal base for exploring Gatlinburg. Guests appreciate the proximity to the main strip, great variety of restaurants and nearby attractions such as the Great Smoky Mountains National Park. The hotel strikes a balance between easy access to bustling areas and a serene atmosphere, thanks to its strategic positioning.
The accommodation is frequently praised for its cleanliness and comfort. Rooms are described as clean, spacious and well-maintained with particularly comfortable beds and effective air conditioning. Guests also highlight the impeccable condition of the common areas, including the indoor pool, hot tub and gym. The well-kept grounds and pleasant-smelling facilities contribute to an overall sense of a tidy property, enhanced by a friendly and professional staff.
Breakfast at the hotel garners generally positive reviews. Guests enjoy the variety and quality of the buffet, mentioning it as delicious and convenient. Although some suggest improvements, such as offering more fruit options and enhancing the quality of certain items like eggs, most find the breakfast offerings adequate and a valuable part of their stay.
The staff adds to the positive experiences noted by guests. Reviews often mention friendly, courteous and helpful staff members who are accommodating and efficient during check-ins and throughout guests’ stays. Specific praise was given to individuals like Janell for exceptional service. However, there are noted inconsistencies with some guests experiencing less amiable interactions, including reports of unresponsiveness and a lack of adherence to mask-wearing protocols.
The pool area receives mixed feedback. Outdoor amenities such as the hot tub by the stream and fire pits are praised for their ambiance and appeal, particularly among families. However, maintenance issues were reported with the indoor pool and hot tub cleanliness. Despite these points, many guests enjoyed the heated pool and relaxing outdoor settings.
Beds at the hotel also present varied opinions. Many guests describe the beds as very comfortable, enhancing their stay with restful sleep. Contrarily, some guests found the beds too hard or old, suggesting they be replaced. The pillows similarly received mixed reviews regarding their comfort and size.
Overall, Hampton Inn Gatlinburg Historic Nature Trail, TN, is highly recommended for its combination of prime location, cleanliness, comfort and friendly service. Despite minor areas needing improvement, the hotel provides a quality experience for those visiting Gatlinburg.
The accommodation is frequently praised for its cleanliness and comfort. Rooms are described as clean, spacious and well-maintained with particularly comfortable beds and effective air conditioning. Guests also highlight the impeccable condition of the common areas, including the indoor pool, hot tub and gym. The well-kept grounds and pleasant-smelling facilities contribute to an overall sense of a tidy property, enhanced by a friendly and professional staff.
Breakfast at the hotel garners generally positive reviews. Guests enjoy the variety and quality of the buffet, mentioning it as delicious and convenient. Although some suggest improvements, such as offering more fruit options and enhancing the quality of certain items like eggs, most find the breakfast offerings adequate and a valuable part of their stay.
The staff adds to the positive experiences noted by guests. Reviews often mention friendly, courteous and helpful staff members who are accommodating and efficient during check-ins and throughout guests’ stays. Specific praise was given to individuals like Janell for exceptional service. However, there are noted inconsistencies with some guests experiencing less amiable interactions, including reports of unresponsiveness and a lack of adherence to mask-wearing protocols.
The pool area receives mixed feedback. Outdoor amenities such as the hot tub by the stream and fire pits are praised for their ambiance and appeal, particularly among families. However, maintenance issues were reported with the indoor pool and hot tub cleanliness. Despite these points, many guests enjoyed the heated pool and relaxing outdoor settings.
Beds at the hotel also present varied opinions. Many guests describe the beds as very comfortable, enhancing their stay with restful sleep. Contrarily, some guests found the beds too hard or old, suggesting they be replaced. The pillows similarly received mixed reviews regarding their comfort and size.
Overall, Hampton Inn Gatlinburg Historic Nature Trail, TN, is highly recommended for its combination of prime location, cleanliness, comfort and friendly service. Despite minor areas needing improvement, the hotel provides a quality experience for those visiting Gatlinburg.
Categories
Ski
Family
Sustainability Journey
Econo Lodge Inn & Suites Gatlinburg at the Convention Center8.0 km from Line Spring
Hotel in Gatlinburg TN
8.2
Very GoodFrom $63
$
Info
Summary of reviews
Econo Lodge Inn & Suites at the Convention Center in Gatlinburg predominantly receives positive reviews, especially for its strategic location. Situated just a block from the main strip, it offers guests easy access to downtown, the convention center and an array of local shops, restaurants and attractions. This central yet private location is highly commended, making it an excellent base for exploring Gatlinburg's vibrant nightlife, nearby ski slopes and family-friendly activities such as the SkyBridge and Ripley's attractions.
The hotel's rooms are often described as comfortable, spacious and clean with many having been recently remodeled. Guests appreciate essential amenities like microwaves, refrigerators and fluffy pillows. Families particularly favor the large rooms and connected units, creating an ideal setup for group stays. The pool area is a hit with children, adding to the accommodation's family-friendly appeal. Additionally, the cozy ambiance and ample space make it a sought-after spot for family gatherings and vacations.
Guests frequently commend the friendly and accommodating front desk staff, who are noted for their welcoming demeanor and efficient service. However, some reviews indicate that the housekeeping service could be more consistent, suggesting a need for enhanced training and oversight.
The most significant area for improvement appears to be the breakfast offerings, which guests often find lacking. The limited grab-and-go options, such as honey buns, granola bars and coffee, do not meet the expectations of those looking for a more traditional or substantial breakfast.
Cleanliness receives mixed reviews with many guests praising the clean and well-maintained rooms and common areas. However, inconsistencies in housekeeping standards are noted with some complaints about mold, musty smells and general upkeep issues in certain rooms.
The beds receive varied feedback, often cited as comfortable by many but occasionally described as too firm or worn out by others. The bedding quality is generally praised, although some guests have had issues with cleanliness.
The hotel's Wi-Fi is another point of contention with experiences ranging from smooth connectivity to frustratingly slow and unreliable service. Despite some negative comments, many guests find the internet adequate for their needs.
In summary, Econo Lodge Inn & Suites at the Convention Center stands out for its prime location, family-friendly environment and commendable service at the front desk. Although improvements in breakfast offerings, housekeeping consistency and Wi-Fi reliability could enhance the overall guest experience, it remains a popular choice for those looking to enjoy all that Gatlinburg has to offer.
The hotel's rooms are often described as comfortable, spacious and clean with many having been recently remodeled. Guests appreciate essential amenities like microwaves, refrigerators and fluffy pillows. Families particularly favor the large rooms and connected units, creating an ideal setup for group stays. The pool area is a hit with children, adding to the accommodation's family-friendly appeal. Additionally, the cozy ambiance and ample space make it a sought-after spot for family gatherings and vacations.
Guests frequently commend the friendly and accommodating front desk staff, who are noted for their welcoming demeanor and efficient service. However, some reviews indicate that the housekeeping service could be more consistent, suggesting a need for enhanced training and oversight.
The most significant area for improvement appears to be the breakfast offerings, which guests often find lacking. The limited grab-and-go options, such as honey buns, granola bars and coffee, do not meet the expectations of those looking for a more traditional or substantial breakfast.
Cleanliness receives mixed reviews with many guests praising the clean and well-maintained rooms and common areas. However, inconsistencies in housekeeping standards are noted with some complaints about mold, musty smells and general upkeep issues in certain rooms.
The beds receive varied feedback, often cited as comfortable by many but occasionally described as too firm or worn out by others. The bedding quality is generally praised, although some guests have had issues with cleanliness.
The hotel's Wi-Fi is another point of contention with experiences ranging from smooth connectivity to frustratingly slow and unreliable service. Despite some negative comments, many guests find the internet adequate for their needs.
In summary, Econo Lodge Inn & Suites at the Convention Center stands out for its prime location, family-friendly environment and commendable service at the front desk. Although improvements in breakfast offerings, housekeeping consistency and Wi-Fi reliability could enhance the overall guest experience, it remains a popular choice for those looking to enjoy all that Gatlinburg has to offer.
Categories
Family
Ski
Nightlife
$
Info
Summary of reviews
Sidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements.
Categories
Family
Ski
Golf
From $155
$
Info
Summary of reviews
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Categories
Family
Ski
Nightlife
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