The Leo Collection Detroit, Ascend Hotel Collection
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Summary of reviewsThe Leo Collection Detroit, Ascend Hotel Collection, is highly regarded by guests for its advantageous location, providing easy access to downtown Detroit and nearby attractions, while offering the tranquility of an industrial park setting. Visitors appreciate the clean, spacious rooms equipped with modern amenities such as luxurious bathrooms and comfortable beds, contributing to a restful stay. The hotel's cleanliness is consistently praised, enhancing the inviting ambiance across both private and public areas, such as the contemporary lobby.
The staff at the hotel are repeatedly commended for their exceptional friendliness and professionalism, often going above and beyond to ensure guest satisfaction. Notable employees receive mentions for their outstanding service, fostering a hospitable environment that complements the well-maintained property.
Breakfast at The Leo Collection is generally favorably reviewed for its variety and customer service, though some guests noted room for improvement. A standout item, such as the waffles, is appreciated, contributing to a satisfactory start to the day despite occasional shortcomings in variety.
Families find the hotel particularly welcoming, especially with features like the pool, which is noted for its cleanliness and extended hours. While the pool receives mixed feedback due to maintenance issues occasionally impacting guests' enjoyment, it still provides a source of leisure and relaxation when available.
The hotel also stands out for its pet-friendly policies, accommodating dogs without additional fees, making it a popular choice among pet owners.
Overall, The Leo Collection Detroit offers a compelling blend of comfort, convenience, and affordability, making it an attractive option for a wide range of travelers visiting the Detroit area.
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The staff at the hotel are repeatedly commended for their exceptional friendliness and professionalism, often going above and beyond to ensure guest satisfaction. Notable employees receive mentions for their outstanding service, fostering a hospitable environment that complements the well-maintained property.
Breakfast at The Leo Collection is generally favorably reviewed for its variety and customer service, though some guests noted room for improvement. A standout item, such as the waffles, is appreciated, contributing to a satisfactory start to the day despite occasional shortcomings in variety.
Families find the hotel particularly welcoming, especially with features like the pool, which is noted for its cleanliness and extended hours. While the pool receives mixed feedback due to maintenance issues occasionally impacting guests' enjoyment, it still provides a source of leisure and relaxation when available.
The hotel also stands out for its pet-friendly policies, accommodating dogs without additional fees, making it a popular choice among pet owners.
Overall, The Leo Collection Detroit offers a compelling blend of comfort, convenience, and affordability, making it an attractive option for a wide range of travelers visiting the Detroit area.
Dog Friendly Hotel
This hotel is pet friendly. Two pets up to 50 lbs are welcome in designated rooms for no additional fee.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Leo Collection Detroit, Ascend Hotel Collection offers a strategic location on the outskirts of Detroit, combining accessibility with modern comfort. Situated just off major highways like I-75, guests find it easy to reach downtown Detroit in approximately 15 minutes, making it a convenient base for exploring the city. The hotel is ideally positioned for visits to popular attractions such as the Henry Ford Museum and is close to numerous restaurants and stores. Despite being located in an industrial park area, guests appreciate the quiet and modern atmosphere of the hotel. It not only offers great value for the price but also boasts clean, spacious rooms and a friendly staff. The location's convenience, paired with easy parking and access to ride-sharing services, ensures a hassle-free experience when traveling to and from the city or attending events like ballgames. Overall, the hotel provides a practical and affordable alternative to pricier downtown accommodations without compromising on proximity or comfort.
At The Leo Collection Detroit, Ascend Hotel Collection, guests have shared varied experiences with the breakfast offerings. Many reviews highlight the positive aspects, cheerfully describing it as fantastic, abundant, and characterized by great customer service. Guests enjoy the delicious waffles, which seem to be a standout item, and appreciate the range of options including fresh fruits, cereal, yogurt, and bagels. The complimentary breakfast, considered more than expected by some, benefits from the cozy ambiance of the dining room and the convenient location off the highway.
However, there are also mixed feedback with some guests finding the breakfast basic, lacking in variety, and minimal in comparison to other chains. The occasional absence of staple items like eggs and a lack of protein options are noted by several reviewers. Despite these shortcomings, the breakfast is still described as adequate and decent by many for the price paid. Overall, the breakfast offerings at the hotel provide a satisfactory start to the day for most guests, but there is room for improvement in terms of variety and restocking.
The Leo Collection Detroit, Ascend Hotel Collection, has garnered strong commendations from guests for its exceptionally spacious and clean rooms. With modern bathrooms that often feature rainfall showerheads, luxurious jacuzzi tubs, and large bathtubs, it caters well to both relaxation and convenience. Visitors have consistently praised the cleanliness of the rooms and the hotel at large, highlighting its fresh and updated look. Comfortable and firm beds contribute to a restful stay, with the added benefit of essential amenities like a mini fridge and microwave in many rooms. The hotel's atmosphere promotes a calm and peaceful retreat, perfect for unwinding. Conveniently located near downtown Detroit, it offers easy access to the city's attractions without compromising on tranquility. The friendly and welcoming staff further enhance the experience, ensuring guests feel at home. While some guests noted that certain aspects of the decor might be unconventional, the overall ambiance is well-received and visually appealing.
The Leo Collection Detroit, Ascend Hotel Collection is praised for its bedding experience, frequently highlighted by guests as a remarkable aspect of their stay. A majority of reviewers describe the beds as comfortable, often using terms like "super comfy" and "amazing." Some travelers appreciate the firmness of the mattresses, considering them perfect for a restful sleep, though this firmness is not universally preferred. While a few guests found the mattresses too firm for their liking, many still managed to sleep well and found them incredibly comfortable. The beds stand out for their cleanliness and comfort, significantly contributing to a positive stay. However, the elevated height of the beds posed a slight challenge for some guests, particularly young children and shorter adults. Despite minor issues such as small pillows and occasional noise disruptions, the comfortable beds coupled with clean surroundings ensure many guests leave well-rested and satisfied.
The Leo Collection Detroit, part of the Ascend Hotel Collection, consistently impresses its guests with exceptional cleanliness. The property is praised for its modern aesthetic and well-maintained facilities, ensuring a pleasant ambiance for visitors. Guests frequently highlight the clean rooms, with some describing them as spotless and well-updated. The bathrooms, too, are mentioned as being particularly tidy and equipped with ample towels, enhancing the overall comfort of the stay.
The hotel's public areas, including the lobby with its contemporary design and convenient store area, are noted for their cleanliness and welcoming appearance. The overall upkeep of the property seems to leave a favorable impression, ending in many guests feeling the hotel was worth the price and returning for repeat visits.
In addition to cleanliness, the staff at The Leo Collection Detroit receive accolades for their friendliness and helpfulness, contributing to a hospitable environment. Pet owners appreciate the hotel's willingness to accommodate dogs without compromising on cleanliness. The combination of a strategic location, about a 15-minute drive from downtown Detroit, and its clean, comfortable rooms, makes this hotel a compelling choice for travelers seeking both convenience and a high standard of cleanliness.
The Leo Collection Detroit, Ascend Hotel Collection, is consistently praised for its exceptional staff, leaving a lasting impression on guests with their friendliness and professionalism. From check-in to check-out, visitors experience warm welcomes and attentive service. The front desk staff, including notable members like Justin, Josh, Crystal, Teresa, Taya, and Tamika, are highlighted for their engaging interactions and outstanding assistance. Guests commend the staff’s ability to respond quickly to requests, often going above and beyond to ensure a comfortable stay. Their accommodating nature, coupled with respectfulness and genuine kindness, significantly enhances the hotel experience. Although there were isolated instances of less-than-perfect service and limited food recommendations, overall, the staff receives high praise for their helpfulness and dedication. The presence of friendly and pleasant staff creates a welcoming atmosphere that complements the clean and well-maintained property, making the hotel a recommended choice for visitors seeking quality service and a comforting stay.
The pool at The Leo Collection Detroit, Ascend Hotel Collection, receives mixed feedback from guests, but there are several positive aspects worth noting. Guests who were fortunate enough to experience it found the pool to be warm, clean, and aesthetically pleasing, with a beautiful layout and decor. Its temperature is often described as perfect, adding to the comfort and relaxation for swimmers. The extended hours of operation, open late for both families and adults, offer convenient access, enhancing guests' overall experience. The pool is maintained to a high standard of cleanliness, and its heated feature is well appreciated. However, there are mentions of occasional closures and maintenance issues, which could impact guests' expectations. Despite these challenges, the pool remains an inviting feature when available, and adds a touch of leisure and enjoyment to the hotel stay.
The Leo Collection Detroit, Ascend Hotel Collection has proven to be a delightful choice for families seeking a relaxed getaway. Visitors traveling with grandchildren and young ones have particularly highlighted the hotel's pool as a standout feature. With extended hours, staying open until 10 pm for families, the pool provides ample opportunity for children to dive into good times. It’s a perfect setting for spending quality time together, making lasting memories with loved ones. While some guests have had minor inconveniences, such as issues with the TV which were swiftly addressed by the helpful staff, the overall experience for families has been positive. Moreover, the hotel creates a welcoming space to reconnect with family members and enjoy simple pleasures like a pizza dinner. Despite some late-night disturbances and limited dining recommendations, the hotel maintains a family-friendly ambiance, making it an appealing option for those looking to blend leisure with familial bonds.
The Leo Collection Detroit offers a welcoming environment for guests traveling with dogs. The hotel stands out for its genuine pet-friendly policy, embracing canine companions without imposing additional fees—a unique advantage compared to many other accommodations. The ease of bringing dogs to stay in the rooms is appreciated by guests who frequently travel with their pets. The hotel's openness to pets adds a comfortable and inclusive touch to the travel experience, establishing the Leo Collection as a desirable choice for pet owners seeking a relaxing stay in Detroit.
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Location
Breakfast
However, there are also mixed feedback with some guests finding the breakfast basic, lacking in variety, and minimal in comparison to other chains. The occasional absence of staple items like eggs and a lack of protein options are noted by several reviewers. Despite these shortcomings, the breakfast is still described as adequate and decent by many for the price paid. Overall, the breakfast offerings at the hotel provide a satisfactory start to the day for most guests, but there is room for improvement in terms of variety and restocking.
Rooms
Beds
Cleanliness
The hotel's public areas, including the lobby with its contemporary design and convenient store area, are noted for their cleanliness and welcoming appearance. The overall upkeep of the property seems to leave a favorable impression, ending in many guests feeling the hotel was worth the price and returning for repeat visits.
In addition to cleanliness, the staff at The Leo Collection Detroit receive accolades for their friendliness and helpfulness, contributing to a hospitable environment. Pet owners appreciate the hotel's willingness to accommodate dogs without compromising on cleanliness. The combination of a strategic location, about a 15-minute drive from downtown Detroit, and its clean, comfortable rooms, makes this hotel a compelling choice for travelers seeking both convenience and a high standard of cleanliness.
Staff
Pool
Family
Dog Friendly
Yes, The Leo Collection Detroit, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Leo Collection Detroit, Ascend Hotel Collection.
Yes, The Leo Collection Detroit, Ascend Hotel Collection welcomes dogs.
Yes, parking facilities are available at The Leo Collection Detroit, Ascend Hotel Collection.
Yes, The Leo Collection Detroit, Ascend Hotel Collection has a gym.
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