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Summary of reviewsSylva Hotel in Limassol is recognized for its appealing location, offering easy access to both the beachfront and city center. This convenience, coupled with friendly staff and reasonable pricing, makes it a popular choice for budget-conscious travelers. The hotel's proximity to promenades, supermarkets, and parking facilities further enriches the experience for guests seeking a balance between tranquility and accessibility.
Guests appreciate the breakfast for its good quality and friendly service, although some found it basic and repetitive. Rooms are noted for their cozy atmosphere and spaciousness, with families particularly valuing apartment options. Sea-view balconies are a highlight for some, adding a pleasurable touch to their stay.
The standout quality of Sylva Hotel is its staff, consistently praised for their friendliness and helpfulness. The owners and reception staff, in particular, leave a lasting positive impression for their approachable and considerate nature.
While the lobby provides a reliable Wi-Fi connection, room connectivity is lacking, with internet access only available in communal spaces. Parking facilities are well-received, with secure options that ensure convenience for guests with vehicles.
However, some areas of the hotel warrant attention, particularly cleanliness and maintenance. Concerns about outdated decor, disrepair, and cleanliness issues suggest a need for refurbishments. Mixed reviews about bedding comfort and the dated condition of space further indicate areas of potential improvement.
Overall, Sylva Hotel offers a well-located, friendly, and affordable stay, particularly appealing to those who prioritize location and warm hospitality over luxury accommodations. Show more
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Categories
Family Friendly Hotel
The hotel's location in Limassol provides easy access to local attractions, making it a convenient base for family outings. It offers comfortable accommodations suitable for families.
Cheap Hotel
This hotel in Limassol offers affordable accommodation with a convenient location. Situated on Griva Digeni Avenue, it provides easy access to the city's attractions and amenities.
Hotel near The Beach
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? conference room
pool
Has the hotel closed during the pandemic? Yes Reopening Date: June, 09 2020
Budget Double or Twin RoomAir-conditioned room with a balcony, a satellite TV and a radio.
Deluxe RoomThis rooms comes in a number of interesting themes.
One-Bedroom SuiteIncludes a double bedroom and a separate living room.
Triple RoomThe triple room features a tiled floor, as well as a private bathroom boasting a shower. The unit has 3 beds.
Two Connecting Double RoomsThe family room provides a tiled floor, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Double or Twin Room - Disability AccessThe twin/double room features a tiled floor, as well as a private bathroom boasting a shower.
Guest Reviews
6.6
Rated
Location
Sylva Hotel in Limassol boasts a prime location that appeals to a range of travelers. Guests appreciate its proximity to the beach and the city center, making it easy to access both the vibrant shopping areas and the serene beachfront. Situated in a quiet area near the promenade, the hotel offers views of both the sea and the mountains, enhancing the overall appeal of its setting. The nearby supermarkets and ample parking space add to the convenience, ensuring that guests have easy access to essential services. The hotel's position, combined with friendly staff and reasonable pricing, comes as a highlight for budget-conscious travelers seeking a comfortable and well-located stay in Limassol.
Breakfast
Sylva Hotel offers a breakfast experience that garners mixed reviews from guests. Many highlight the breakfast as being good or delicious, with some appreciating it as more than what they expected for the price. The service quality is often praised, with guests encountering friendly and helpful staff. The location of the hotel, being near the seafront, adds further convenience to the breakfast experience. However, some guests find the breakfast to be basic and repetitive, with a limited range of options. Criticisms include occasional issues with quality and freshness, such as unfulfilled promises of bacon and reports of unsatisfactory product quality. Despite these issues, many guests appreciate the value provided by the included breakfast, acknowledging it as a decent start to their day, especially given the hotel's affordability.
Rooms
Sylva Hotel offers a mix of experiences for guests staying in their rooms. Some visitors found the accommodations cozy and appreciated the air conditioning, while others highlighted the large, spacious rooms. Families were pleased with the apartment options that had everything they needed for a comfortable stay. The presence of clean beds added to the level of comfort for some guests. A few reviewers enjoyed rooms with balconies offering a sea view, enhancing their experience further. The hotel carries its own individual style, giving it a unique character that some guests find charming.
However, several aspects of the hotel rooms need attention. Many reviews noted that the rooms and bathrooms are in need of renovation, citing issues like old furniture and damaged carpets. Complaints about cleanliness were common, with mentions of sheets and towels being dirty or full of hair, cockroaches, and insects. The hotel's maintenance appears to be lacking, with broken fixtures, faulty air conditioning, and problems with door locks being reported. Reviewers also mentioned the absence of basic amenities such as liquid soap and shampoo, as well as infrequent towel replacements. Overall, Sylva Hotel is seen by some guests as dated and in dire need of repair to meet modern expectations.
Beds
At Sylva Hotel, the feedback on the beds is mixed, with positive remarks highlighting the presence of clean and comfortable beds that make for a pleasant night's sleep. Visitors appreciated the cleanliness of the bedding, including blankets and pillows. However, some guests encountered issues with the comfort level of the beds, noting that certain mattresses were uncomfortable, and some sank and creaked, disrupting sleep. While the hotel provides stunning views and friendly service, there is room for improvement in ensuring consistently comfortable bedding for all guests.
Cleanliness
Sylva Hotel presents a challenging reality when it comes to cleanliness and maintenance. Guests have consistently highlighted issues with dirt and lack of tidiness in various parts of the hotel, including the rooms, hallways, and bathrooms. There are recurring concerns about the presence of cockroaches and general disrepair, with many visitors noting outdated decor and furnishings that contribute to an unkempt atmosphere. The carpets are often found dusty and windows and walls visibly dirty, contributing to an overall shabby impression. Additionally, there seems to be a significant disconnect between the hotel's online photos and the actual condition of the premises. Several visitors reported specific issues such as non-functioning or unusual power sockets, absence of basic amenities like liquid soap in bathrooms, and a persistent unpleasant odor throughout the hotel. Overall, these reviews suggest that Sylva Hotel is in dire need of a comprehensive overhaul in terms of cleanliness and upkeep to meet guest expectations.
Staff
Sylva Hotel is frequently praised for its commendable staff, marked by attentiveness and availability. Reviews highlight the friendly, sociable nature of the staff, including several mentions of their helpful and kind approach. Guests often describe the particular kindness of both the owners and the individuals at the reception who have left a notable impression. The accommodating and approachable demeanor of the team extends to various areas of the hotel, from the kitchen to the front office. The owners in particular stand out as exceptionally polite and considerate, adding a personal touch to the hospitality experience. While there are occasional mentions of staff who were less than friendly, the overall sentiment reflects a warm and welcoming atmosphere fostered by a dedicated team.
Wi-Fi
Visitors to Sylva Hotel can expect a reliable Wi-Fi connection in the lobby area, with guests expressing satisfaction regarding its strength and accessibility there. However, it's important for travelers to note that Wi-Fi is limited to the reception and lobby spaces, as there is no internet access in the rooms. While this is a point to consider, the lobby provides a convenient communal space where guests can stay connected. For those planning longer visits, complimentary Wi-Fi becomes available for stays of a month or more, offering additional value for extended travelers. Overall, Sylva Hotel offers a satisfactory online experience in shared areas, although room connectivity is lacking.
Parking
Sylva Hotel offers several options for those traveling by car. Guests have mentioned the convenience of a gated parking lot and a private parking place. The hotel provides a car park that is monitored from reception, ensuring an added sense of security for parked vehicles. Some reviews highlight the availability of a parking lot next door, which can even be seen from the balcony. However, it's worth noting that while many guests have appreciated the parking facilities, there have been occasional issues with availability, leading some to park elsewhere. Despite these few challenges, the overall feedback is positive concerning the hotel’s parking amenities.
No, Sylva Hotel doesn't have any pool.
No, a spa isn't available at Sylva Hotel.
No, Sylva Hotel doesn't allow dogs.
Yes, parking facilities are available at Sylva Hotel.