Hotel Soraya
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Summary of reviewsHotel Soraya receives generally positive reviews, particularly for its excellent location and friendly staff. Situated just a short walk from the beach and close to Lignano Pineta's city center, the hotel's setting is highly praised for its convenience and tranquility. The nearby amenities, such as shops, cafes, restaurants and supermarkets, are appreciated, making it a suitable choice for both leisure and family vacations.
The staff at Hotel Soraya is consistently noted for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Individuals like Luca and Michele receive special mentions for enhancing the guest experience through their outstanding service. The reception team is acknowledged for its efficiency and accommodating nature, adding to the overall enjoyment of guests' stays.
Breakfast at Hotel Soraya receives mixed feedback with many guests appreciating its variety, quality and the helpful breakfast staff. The selection includes sweet and savory options, catering to different tastes. However, some guests feel the breakfast could improve in terms of variety and avoid repetitive offerings. Dinner follows a similar pattern with commendations for meal quality and friendly service but also criticisms regarding menu repetition and limited food variety.
Cleanliness in the hotel is another area with mixed reviews. Many guests find the rooms and common areas clean and well-maintained, thanks to daily cleaning services. Nonetheless, certain areas, especially some bathrooms and the indoor pool, need better maintenance and deep cleaning to address issues like mold and dirt.
Guest feedback on the rooms highlights a need for renovation, despite their cleanliness and cozy ambiance. Some rooms are spacious and offer amenities like balconies and sea views, but outdated furnishings, maintenance issues and insufficient soundproofing are common complaints.
The WiFi service provided by Hotel Soraya garners mixed responses. Guests appreciate that the internet is free and often reliable, but some experience connectivity issues, especially on higher floors.
While the pool facilities receive criticism for cleanliness and maintenance, the proximity to the beach is a significant plus for guests. The beach is easily accessible and its pleasant environment makes it a favored aspect of the hotel, although some amenities come at an additional cost.
Parking is another area with mixed reviews; the availability and valet service are appreciated, but some guests face challenges with small and tight parking spaces.
Overall, Hotel Soraya excels in location, staff friendliness and beach access, making it an appealing choice for a relaxing vacation. However, addressing the noted areas for improvement, such as room renovations, better breakfast and dinner variety and enhanced cleanliness and maintenance, could significantly enrich the guest experience.
Categories
The staff at Hotel Soraya is consistently noted for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Individuals like Luca and Michele receive special mentions for enhancing the guest experience through their outstanding service. The reception team is acknowledged for its efficiency and accommodating nature, adding to the overall enjoyment of guests' stays.
Breakfast at Hotel Soraya receives mixed feedback with many guests appreciating its variety, quality and the helpful breakfast staff. The selection includes sweet and savory options, catering to different tastes. However, some guests feel the breakfast could improve in terms of variety and avoid repetitive offerings. Dinner follows a similar pattern with commendations for meal quality and friendly service but also criticisms regarding menu repetition and limited food variety.
Cleanliness in the hotel is another area with mixed reviews. Many guests find the rooms and common areas clean and well-maintained, thanks to daily cleaning services. Nonetheless, certain areas, especially some bathrooms and the indoor pool, need better maintenance and deep cleaning to address issues like mold and dirt.
Guest feedback on the rooms highlights a need for renovation, despite their cleanliness and cozy ambiance. Some rooms are spacious and offer amenities like balconies and sea views, but outdated furnishings, maintenance issues and insufficient soundproofing are common complaints.
The WiFi service provided by Hotel Soraya garners mixed responses. Guests appreciate that the internet is free and often reliable, but some experience connectivity issues, especially on higher floors.
While the pool facilities receive criticism for cleanliness and maintenance, the proximity to the beach is a significant plus for guests. The beach is easily accessible and its pleasant environment makes it a favored aspect of the hotel, although some amenities come at an additional cost.
Parking is another area with mixed reviews; the availability and valet service are appreciated, but some guests face challenges with small and tight parking spaces.
Overall, Hotel Soraya excels in location, staff friendliness and beach access, making it an appealing choice for a relaxing vacation. However, addressing the noted areas for improvement, such as room renovations, better breakfast and dinner variety and enhanced cleanliness and maintenance, could significantly enrich the guest experience.
Hotel with Parking
Hotel Soraya is highlighted as a best hotel with parking, suggesting reliable and convenient parking facilities are available for guests.
Cheap Hotel
Hotel Soraya, located on Viale Delle Palme, offers an economical stay with standard amenities. Its location provides reasonable access to local beaches and attractions, appealing to budget-focused visitors.
Accessible Hotel
This hotel is listed as one of the best accommodations for people with disabilities in Lignano Sabbiadoro.
Hotel with Indoor Pool
Hotel Soraya provides an indoor pool that is heated, ensuring comfortable swimming conditions. The hotel's facilities also include a hot tub and sauna, enhancing the relaxation and wellness aspects of the indoor pool area.
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
3-Star Hotel
About Hotel Soraya
License: IT030049A1G5UW3F7D
Guest Reviews
Location
Families find the location particularly advantageous, as it combines the beach's proximity with nearby amenities like ice cream parlors, grocery stores and entertainment facilities. The peaceful and quiet setting adds to the hotel's appeal, ensuring a relaxing stay without the hustle and bustle of street noise.
Guests also point out the strategic positioning for various activities, highlighting its closeness to both the city center and the stadium, ideal for catching a concert or exploring local attractions. With private parking and helpful staff enhancing the overall experience, Hotel Soraya stands out as a well-located choice for both leisure and family vacations.
Breakfast
However, numerous guests have highlighted several drawbacks. Common concerns included a limited selection with some describing the breakfast as very minimal, frugal or even a disgrace. There were instances where the offerings were considered of low quality, consisting mostly of packaged products. Some guests mentioned that the breakfast was not satisfactory or left much to be desired with repeated comments about it being one-sided and repetitive. Others found the breakfast service to be inconvenient with unnecessary waiting and portions being restricted by staff.
Overall, while Hotel Soraya's breakfast has its merits and satisfies many guests with its variety and quality, there is a significant portion of reviewers who were disappointed by the limited selection and quality. Improving these aspects could enhance the overall breakfast experience for future guests.
Dinner
However, the menu tends to repeat itself after a few days, which some guests find monotonous. The limited selection of meals and food variety are recurring concerns with some guests describing the food as poor or low quality. Issues such as cold food and a confusing service experience have also been noted. Additionally, some guests feel that the dinner service is overpriced and that the strict dining window of one hour is inconvenient.
Overall, while some diners have had positive experiences, mixed reviews suggest that the hotel could improve the consistency and variety of its dinner offerings.
Rooms
However, many reviews highlighted the hotel's noticeable need for renovation. Descriptions of the rooms ranged from "very old" to "in urgent need of renovation," with reported issues such as outdated furnishings, chipped furniture, rusty fixtures and mold presence being quite common. Instances of damaged or poorly maintained items, such as broken doors, leaky showers and malfunctioning air conditioning systems, further added to the negative feedback. Noise levels also seemed to be a recurring problem due to insufficient soundproofing.
Some rooms' cleanliness standards were criticized with reports of ingrained dirt, moldy curtains and lackluster bathroom hygiene frequently mentioned. The rooms were often described as smaller and not matching the advertised descriptions or photos found online. Additionally, there were remarks about unpleasant odors and inadequate facilities, such as missing toiletries and malfunctioning air conditioners.
Overall, while Hotel Soraya offered some satisfactory aspects, the overwhelming sentiment was that significant updates and improvements are urgently needed to enhance guest experience and align the rooms with modern standards and expectations.
Beds
However, there are notable criticisms regarding bed comfort and quality. Some guests describe the beds as very hard and uncomfortable with issues such as mattresses being described as "horrible," "uncomfortable," and causing itching. There's also mention of beds being outdated, small and occasionally having structural issues, such as being two single beds pushed together instead of a double bed.
Cleanliness of the beds is mostly rated positively, although there are infrequent reports of stains and other hygiene concerns. Overall, while many guests do enjoy a comfortable night's sleep at Hotel Soraya, others find significant room for improvement in bed quality and comfort.
Cleanliness
However, certain areas of Hotel Soraya, particularly the bathrooms and the indoor pool, have received less favorable feedback. Common complaints include dirty and moldy bathrooms with specific mentions of black, peeling silicone, ingrained dirt and stained fittings. The maintenance issues extend to the pool area, where murky, green water and visible algae growth were frequently noted. Other critiques pointed out that cleaning, although regular, sometimes remained superficial, missing dust under beds or failing to address bathroom mold comprehensively.
Despite these shortcomings, there were consistent mentions of clean rooms and common areas, suggesting that while some elements of cleanliness and maintenance require improvement, the foundations for a pleasant stay are present. For those considering a visit, it might be wise to review rooms in advance to ensure they meet personal cleanliness standards.
Staff
The reception staff receives high marks for their politeness and efficiency with many guests noting their accommodating nature and willingness to go beyond expectations. The parking attendant and housekeepers also contribute positively to guests' stays, known for being courteous and exhibiting a helpful attitude.
A few reviews mention less favorable experiences with some staff members being inattentive or unfriendly. However, these incidents are outweighed by numerous accounts of the staff's dedication to ensuring a pleasant stay, from the warm welcome at check-in to the attentive service during breakfast.
Overall, the hotel's employees create a welcoming atmosphere through their courtesy and attentive service, leaving a lasting impression on guests and encouraging many to return.
Wi-Fi
However, there were also instances where the WiFi quality did not meet expectations. Some guests experienced issues with WiFi not working in their rooms, particularly noting that there was no Wi-Fi available from the 2nd floor upwards. Trouble with the internet and poor WiFi signals were also mentioned with a few reviews noting no Wi-Fi or connectivity problems during their stay.
It is acknowledged that while the hotel provides free WiFi, the strength and reliability of the connection can vary depending on the room location within the hotel.
Pool
Guests have remarked that the pool water is frequently icy cold, making it uncomfortable for use. The indoor pool, although super clean in rare instances, is echoed by several reviews as being poorly maintained with visible rust and algae. Additionally, the pool's decor and facilities appear outdated and inconsistent with the hotel's promotional images.
There were mentions of a small pool with a slide for children, but overall, the size of the pool and its features did not meet expectations. Issues like broken valves, absent grids at the edge and lack of pool furniture further detract from the experience. Despite the presence of an indoor pool, the recurring theme is one of disappointment and unmet standards.
Beach
The beach itself receives positive feedback for its pleasant environment and accessibility. Although some mention cost concerns regarding beach amenities such as sunbeds and umbrellas, the overall sentiment is favorable, emphasizing the convenience of free beaches nearby. Families, in particular, find the location advantageous with considerations like toys for children factoring into its appeal.
However, it's noted that there were occasional issues with beach usability, impacting some guests' relaxation. Nonetheless, the majority view the beach proximity and relatively low-cost stay as significant advantages, making Hotel Soraya a worthy option for those seeking a beach-centric vacation.
Parking
However, some reviewers mentioned challenges, such as small and tight parking lots and having to leave car keys with the receptionist or caretaker. There were occasional complaints about parking being an extra cost and the confusion surrounding the charges. A few guests noted issues like not receiving responses to parking queries prior to arrival and the occasional struggle to park again after dropping off luggage. Despite these concerns, the overall sentiment reflects a concerted effort by the hotel to provide convenient and sufficient parking solutions, which many guests found satisfactory given the hotel's excellent location.
Family
3 Star
The air conditioning has also been reported as defective by some guests. Despite these drawbacks, others acknowledge that for the budget offered, one cannot expect luxury. The breakfast is noted to be plentiful and good, adding a positive highlight to the hotel experience.
Overall, the price-performance ratio is questioned, suggesting that the hotel may be better appreciated with adjusted expectations for its category.
Yes, Hotel Soraya has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Soraya.
Yes, Hotel Soraya welcomes dogs.
Yes, parking facilities are available at Hotel Soraya.
No, Hotel Soraya doesn't have a gym.
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