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Summary of reviewsRugs Hotel am Schlosspark Lichtenwalde is consistently praised for its picturesque and serene location. Situated next to the striking Lichtenwalde Castle and its charming park, the hotel offers guests stunning panoramic views, peaceful surroundings and direct access to scenic hiking trails. The setting is both tranquil and strategically positioned for excursions to nearby Chemnitz and local attractions. The modern architecture and well-maintained grounds enhance the inviting atmosphere.
The breakfast selection receives varied feedback with guests enjoying its abundance and variety when well-organized. Fresh scrambled eggs, assorted cheese and cold cuts and the option to dine on the garden terrace are highlights. However, issues such as limited variety, freshness and occasional poor service suggest room for improvement.
Dining experiences at the hotel's restaurant and bar are often positive with many appreciating the delicious and well-presented meals. The staff's friendliness adds to the enjoyment of meals. However, some guests were disappointed by the inconsistent operating hours with closures for private events and early bar closing times limiting dining options.
Room accommodations are a standout, being clean, spacious and tastefully furnished. Guests appreciate the modern decor, comfortable beds and tranquil environment. However, minor issues like the lack of air conditioning, small bathrooms and occasional wear and tear are noted.
Cleanliness is a strong point of the hotel with guests consistently remarking on the meticulous maintenance of both rooms and common areas. The staff's role in upholding this standard is well-acknowledged.
The staff at the hotel are widely regarded as friendly and helpful, contributing to a welcoming atmosphere. While there are occasional mentions of overwhelmed staff and language barriers, the overall positive interactions overshadow these minor issues.
Wi-Fi services receive mixed reviews. Many guests find the internet fast and reliable, particularly useful for business needs. However, some report weak or inconsistent reception in certain areas of the hotel.
The spa area is generally well-received with the sauna being a particular highlight for its cleanliness and relaxing ambiance. Some guests, however, noted limited amenities and temporary closures.
The gym facilities are appreciated for their variety and quality, though there's a suggestion for more space and upkeep.
Parking at the hotel offers convenience with ample spaces, including a gated lot, but the fees are seen as a downside by some guests.
Families find the hotel accommodating with its child-friendly environment and options for outdoor activities like bike rentals. However, the lack of an elevator presents challenges for those with strollers.
Overall, Hotel am Schlosspark Lichtenwalde provides a mixture of serene escape, comfortable accommodations and friendly service with some areas for improvement predominantly in dining service consistency and breakfast quality. Show more
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Categories
Hotel for Honeymoon
Located near the Lichtenwalde castle park, this hotel offers a serene and picturesque setting for a honeymoon. The peaceful environment and proximity to nature make it ideal for a romantic escape.
Dog Friendly Hotel
Located outside Freiberg in Augsburg, this hotel welcomes pets. It's a quieter option, suitable for travelers looking for a more relaxed stay with their dogs.
Romantic Hotel
Located near Chemnitz, this hotel offers a charming setting near a castle park. The peaceful environment is conducive to a romantic getaway.
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
King SuiteThis suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, an iPad as well as garden views. The unit has 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, an iPad, a wardrobe, a carpeted floor as well as garden views.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, an iPad, a wardrobe, a carpeted floor as well as garden views. The unit has 2 beds.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, an iPad, a wardrobe, a carpeted floor as well as garden views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Set against a picturesque and tranquil setting, the Hotel am Schlosspark Lichtenwalde boasts an idyllic location that is a favorite among its visitors. Surrounded by beautiful nature and countryside, the hotel is nestled right next to the remarkable Lichtenwalde Castle and its enchanting park, making it perfect for scenic walks and peaceful reflection. Guests consistently commend the hotel's quiet and peaceful environment, emphasizing the stunning panoramic views and proximity to lovely hiking trails starting right at the doorstep.
Its strategic but serene positioning makes it an excellent base for excursions, whether for exploring the nearby Chemnitz city, enjoying local festivities in the castle park or discovering the attractions in the surrounding region. Many reviews highlight the hotel's aesthetically pleasing architecture and modern facilities, further complemented by its spacious, well-maintained grounds connected by a network of pathways.
Aside from the beautiful landscape, the area is notably quiet, offering a restful retreat away from city noise. Despite its tranquil nature, the hotel remains conveniently accessible, close to major roads and with ample parking spaces available. For those seeking a blend of nature, cultural landmarks and serene ambiance, Hotel am Schlosspark Lichtenwalde delivers a supremely comfortable and visually pleasing escape.
Breakfast
The breakfast experience at rugs Hotel am Schlosspark Lichtenwalde receives mixed feedback with a noticeable imbalance between positive and critical remarks from guests. On the positive side, many guests appreciate the breakfast's great selection, describing it as delicious, varied and abundant. It's particularly praised for its balance and good organization with plenty of options available, from fresh scrambled eggs to rich assortments of cheese, cold cuts and yogurt. The possibility of enjoying breakfast on the garden terrace in the sunshine adds an extra charm to the dining experience.
However, several guests express dissatisfaction, highlighting issues such as limited variety, the freshness of fruit and unappealing cold cuts. Some also note that the breakfast room could be more inviting, mentioning sparse furnishings and a lack of decorative elements. There are complaints about the breakfast not meeting the expectations of a 4-star hotel with reports of dirty coffee machines, a slow and unhelpful staff and basic selections that sometimes are not replenished promptly. Despite these hiccups, when breakfast is available and well-maintained, it is often commended as a highlight of the stay, making it a key area of improvement to align with the overall quality of the hotel.
Dinner
The dining experience at 'rugs Hotel am Schlosspark Lichtenwalde' presents a mixed bag of reviews. Guests who managed to dine in the hotel's restaurant often praised the quality of the food, describing it as delicious, fresh and appetizing with beautifully arranged plates and managed menus for both lunch and dinner. The staff received commendations for their friendliness, which added to the positive experiences when the restaurant was available.
However, the hotel's restaurant and bar operational hours seem inconsistent and less reliable. Many guests faced disappointments upon discovering the restaurant closed for various reasons, such as private events, company conferences or simply not operating on weekends. The bar closes early at 10 PM, limiting evening dining options further.
Breakfast reviews were less favorable with some guests noting that the offerings did not meet the expected 4-star standards. Issues included a limited selection, defective coffee machines and slow replenishment of items like scrambled eggs. The breakfast room was described as functional but lacked a more welcoming atmosphere.
Despite some positive dining experiences, the frequent closures and limited availability of the restaurant left many guests seeking meals elsewhere, often in nearby villages. This lack of consistency and reliable dining options appears to be a critical area needing improvement at the hotel.
Rooms
Guests of the Hotel am Schlosspark Lichtenwalde consistently praised the cleanliness and comfort of the rooms, noting that the accommodations are well-appointed with modern and tasteful furnishings. Many reviews mention the spacious and adequately sized rooms, some even describing them as larger than the usual standard size. The suites, in particular, stood out for their ample space and fantastic countryside views with some highlighting additional amenities like coffee machines and tablets with local information.
The rooms are described as quiet and cozy, offering a pleasant and relaxing environment. Bright rooms with good lighting and modern decor add to the overall positive experience. Some guests appreciated the well-thought-out design and practical layout of the rooms.
However, a few reviews point out areas for improvement. Issues such as the lack of air conditioning, small bathrooms and occasional wear and tear were mentioned. Some guests found the rooms too warm and suggested that air conditioning would be preferable to the electric fans provided. Furthermore, a few noted that there were missing amenities such as minibars and additional pillows.
Overall, the hotel rooms at Schlosspark Lichtenwalde receive high marks for their cleanliness, modernity and comfort with only minor drawbacks reported by some guests.
Beds
The beds at rugs Hotel am Schlosspark Lichtenwalde receive varied feedback from guests, but there's a clear emphasis on comfort. Many guests found the beds to be very comfortable and large, ensuring excellent sleep quality. The cleanliness of the bedding is frequently highlighted, indicating a high standard of care in maintaining the rooms. Memory foam and feather pillows are available, catering to different sleep preferences.
However, there are mentions of beds being too narrow or short with some guests noting widths of only 1.20 to 1.60 meters, which might not be ideal for couples. A number of reviews point out the firmness of the mattresses with some finding the beds extremely hard, though others still felt they were comfortable. There's also feedback on the beds being too soft, suggesting the hotel might have a range of mattresses that cater to different preferences. A few concerns were raised about hygiene with mentions of long hair on bed covers and missing clean sheets on occasion.
In summary, while the beds generally ensure a good night’s sleep with their comfort and cleanliness, there are mixed opinions on firmness and size that potential guests might want to consider based on their personal preferences.
Cleanliness
The 'rugs Hotel am Schlosspark Lichtenwalde' receives high praise for its outstanding cleanliness. Guests frequently commend the cleanliness of the rooms, noting them to be clean and comfortable. The hotel is described as very clean with meticulous attention to cleanliness details, especially in the bathrooms. Both the rooms and common areas such as hallways and toilets are consistently well-maintained. The hotel exudes a clean and serene atmosphere with bright, clean rooms that contribute to a hygienic and pleasant stay. The staff also plays a significant role in maintaining the cleanliness, which is appreciated by the guests. Despite a few mentions of areas needing improvement, such as dirty windows and minor issues like limescale in tea containers, the cleanliness of the hotel overall is perceived as top-notch and reliable.
Staff
Guests generally found the staff at rugs Hotel am Schlosspark Lichtenwalde to be exceptionally friendly, helpful and competent, creating a welcoming atmosphere. Despite occasional mentions of overwhelmed staff and a lack of thoroughness in service, particularly during breakfast, the majority of reviews praised the staff's friendliness and professionalism. Positive comments highlighted the staff's willingness to assist, their courteous demeanor and their capability in handling guests' needs. There were, however, some language barriers reported at the reception and a few instances of unfriendly behavior, but these were overshadowed by the numerous remarks about the staff's kindness and attentive service. Overall, the hotel staff is noted for making a positive impact on guests' stays with their accommodating and personable approach.
Wi-Fi
The WiFi service at the Hotel am Schlosspark Lichtenwalde has received mixed reviews from guests. On the positive side, many appreciated that the Wi-Fi was fast, reliable and always accessible, making it a good option for business travelers and meetings. However, some guests experienced difficulties with WiFi reception, particularly in certain rooms where it was either weak or entirely unavailable. While some found the internet connectivity great, others reported poor Wi-Fi reception or even no Wi-Fi in their rooms. Overall, the WiFi at the hotel has its strengths but may be inconsistent depending on the location within the hotel.
Spa
Rugs Hotel am Schlosspark Lichtenwalde's spa area receives mixed feedback from guests, predominantly highlighting its positive attributes. Many guests praise the sauna area as tranquil, clean and very well-maintained. The word wonderful frequently describes the sauna experience, reflecting its cozy and charming ambiance. Moreover, the wellness center is appreciated for being good and well-kept with several mentions of it being very good overall.
Despite these commendations, there are some less favorable remarks regarding the sauna's size and temporary closures, which disappointed a few guests. Some visitors noted the spa area's limited amenities and a lack of information about unavailable facilities led to dissatisfaction for a few. The fitness and wellness area, while small, is considered pleasant by many.
Overall, the spa and wellness areas at Rugs Hotel am Schlosspark Lichtenwalde are generally viewed favorably with their well-maintained facilities and extended sauna hours contributing to a relaxing experience. However, improvements in communication and facility availability could enhance guest satisfaction.
Gym
The gym at 'rugs Hotel am Schlosspark Lichtenwalde' receives generally positive feedback for its equipment and facilities, described as good and well-equipped. Guests appreciate that there is something for everyone, catering to different fitness needs. However, there are some suggestions for improvement with comments indicating that the fitness room could be expanded and noting that, occasionally, some equipment is out of order. Despite these minor setbacks, visitors still find the gym to be a nice addition to the hotel amenities.
Parking
Rugs Hotel am Schlosspark Lichtenwalde offers a range of parking options that have received mixed feedback from guests. On the positive side, several guests appreciated the availability of free parking, especially for motorcycles and found the parking facilities handy and easily accessible. There are ample parking spaces directly in front of the hotel with a gated parking lot providing additional security.
However, many reviews noted the parking fees as a drawback. The standard parking fee of €7.50 per day was often mentioned with some guests describing it as high or even outrageous. Moreover, the parking arrangement seemed a bit complicated for some and a few guests suggested that free parking options should be more clearly indicated at reception.
Despite the critiques about the cost, the convenience of having parking directly at the hotel and the availability of paid parking spaces right in front of the entrance were valued. Overall, the parking situation at Rugs Hotel am Schlosspark Lichtenwalde is functional and offers various options, albeit with associated costs.
Family
Rug's Hotel am Schlosspark Lichtenwalde stands out as a premier destination for families looking to celebrate special occasions or simply enjoy a getaway together. The hotel has received numerous accolades for its suitability for families, offering a comfortable and child-friendly environment. Guests have frequently noted its appropriateness for large family gatherings and family celebrations. The hotel provides a safe space where children can play behind the building with no vehicle traffic to worry about, which adds to the peace of mind for parents.
While the hotel excels in many aspects, there are some limitations to consider. It is not fully equipped for families with strollers or toddlers, as there is no elevator available, which may make mobility a bit challenging. Despite this, the hotel management and staff have been noted as very helpful, especially when accommodating families with toddlers. Bike rental services are available, adding another layer of outdoor activity that can be enjoyed by guests of all ages.
Overall, Rug's Hotel am Schlosspark Lichtenwalde is praised for its family-oriented atmosphere and convenient amenities, making it an excellent choice for families looking for a memorable and enjoyable stay.
4 Star
While 'rugs Hotel am Schlosspark Lichtenwalde' boasts a four-star rating, many guests have expressed dissatisfaction with several aspects of their stay. The breakfast, in particular, did not meet the expectations that typically come with a four-star establishment with several reviewers feeling that the quality was not commensurate with its price. Additionally, the facilities and services were found lacking with guests commenting on the need for more effort to align with a four-star standard. Concerns about the reception, room equipment and overall service underscore a general sentiment that the hotel does not fully live up to its rating. Despite these critiques, some guests noted that the hotel shows great potential, hinting that with improvements, it could offer a more satisfying experience.
Business
Located conveniently for those heading to the Chemnitz area, Hotel am Schlosspark Lichtenwalde offers an array of facilities tailored for business travelers. The room settings are ideal for both short and multiple-day business stays, boasting functional guest rooms that cater to the needs of professionals.
Community facilities are excellent, fitting well with corporate training, seminars, workshops and meetings. The breakfast is particularly well-suited to business guests, making morning preparations efficient and stress-free. Despite some inefficiencies at the reception and comments on staff professionalism, the hotel remains a satisfactory choice for business trips.
While some guests felt that their expectations for a 4-star hotel were not fully met, the overall experience for business travelers is positive. The peaceful atmosphere of the hotel supports focused work and it's also a good starting point for numerous excursions, appealing to both business and private travelers. Frequent guests express a willingness to return, indicating that the hotel serves as a reliable option for business purposes.
Dog Friendly
The hotel is noted for its dog-friendly policies and services, making it comfortable and relaxing for both guests and their canine companions. Guests appreciate the special amenities provided, such as dog blankets, though it was mentioned that some blankets were full of hair. The overall dog-friendly service is exceptional and guests commend the hotel's policy that allowed them to bring their dogs, receiving high praise for this flexibility. However, a minor issue was raised regarding the room not being heated, which was an inconvenience for the dog. Additionally, dogs are not allowed at breakfast, which is something to be aware of. Compared to similar accommodations, the hotel stands out for its dedication to providing a welcoming environment for dogs.
No, rugs Hotel am Schlosspark Lichtenwalde doesn't have any pool.
Yes, a spa is available at rugs Hotel am Schlosspark Lichtenwalde.
Yes, rugs Hotel am Schlosspark Lichtenwalde welcomes dogs.
No, parking facilities aren't available at rugs Hotel am Schlosspark Lichtenwalde.
Yes, rugs Hotel am Schlosspark Lichtenwalde has a gym.