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Summary of reviewsClarion Grandhotel Zlaty Lev in Liberec offers a remarkable blend of historic charm and modern comfort, attracting guests with its central and tranquil location. The hotel, nestled in the city’s historic heart, allows easy exploration of local attractions and provides a peaceful retreat with nearby shopping and public transport options. Architecturally, it stands out as a beautiful historic building, exuding old-world grandeur and charm—a testament to its Austro-Hungarian roots.
The breakfast at Clarion Grandhotel Zlaty Lev is particularly praised, with guests describing it as "superb" and "top-notch." The generous breakfast buffet, offering a wide variety of options, including sweet and savory dishes and even champagne on Sundays, caters to diverse tastes in an elegant setting. The attentive staff enhance the breakfast experience, ensuring it remains a standout feature.
While dining at the hotel's restaurant receives positive remarks for quality, with the Benada restaurant especially recommended, there are some critiques regarding the limited options of the buffet dinner in the half-board plan. The absence of a dedicated bar and occasional restaurant closures in the evening might limit dining choices.
Guests appreciate the clean, spacious, and comfortable rooms characterized by classic decor and high ceilings. The tranquility of the rooms, often complemented by park views, furthers the relaxing experience. Despite some critiques regarding the lack of air conditioning, occasional wear, and amenities like minibars, the accommodations generally meet guests' expectations, aided by the attentive and accommodating staff.
The hotel is lauded for its cleanliness, with meticulous maintenance and a welcoming environment evident throughout. Professional staff ensures that both rooms and shared spaces maintain a high standard of cleanliness. Despite occasional lapses, the overall cleanliness is a significant aspect of the guest experience.
The staff at Clarion Grandhotel Zlaty Lev stand out as exceptional, consistently praised for their friendliness, professionalism, and helpful nature, significantly enhancing guests’ overall experience. The ability to communicate in multiple languages adds an extra level of convenience for international visitors.
Guests enjoy the excellent Wi-Fi in most areas, albeit with some reports of weak connectivity in specific rooms and a challenging login process for some. The spa area, appreciated for its cleanliness and ambiance, also adds to the hotel's appeal, although some confusion over additional charges might require further clarification.
The comfort of the beds received varied feedback, with many describing them as large and cozy, though some find the mattresses too soft. However, the comfort levels are generally well-regarded.
Despite certain shortcomings, such as inconsistent room cleaning and occasional outdated amenities, the hotel's overall experience largely meets the expectations for business travelers and leisure guests alike. While these operational lapses present areas for improvement, Clarion Grandhotel Zlaty Lev remains a charming choice for visitors seeking both historical elegance and modern convenience.
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