Hyatt Place Lexington
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Summary of reviewsHyatt Place Lexington is highly regarded for its convenience and comfort, making it an excellent choice for travelers. The hotel’s strategic location off I-75 ensures easy access to dining, shopping and major travel routes. Guests frequently praise the neat, clean environment with many noting the friendly and helpful staff who enhance the overall stay.
The rooms are a standout feature, consistently described as clean, spacious and modern. Guests appreciate the thoughtful design, including the separation of sleeping and living areas. Comfortable beds and ample amenities contribute to a homey atmosphere. However, minor issues like occasional maintenance problems and limited room outlets are noted but do not significantly detract from the overall positive experience.
Breakfast at the hotel receives mixed reviews with many guests enjoying a variety of warm and cold options in a clean area with friendly staff. Nonetheless, there are suggestions for improving the menu diversity, especially in terms of healthy options and better supply management during peak times.
The hotel’s cleanliness is repeatedly highlighted, from spotless rooms to well-maintained public areas, supported by a diligent housekeeping team. The staff’s friendliness and helpfulness significantly contribute to guest satisfaction with special mentions of outstanding customer service.
The heated indoor pool, although a hit with children, has received mixed feedback due to issues with water temperature and the general upkeep of the pool area. The hotel is reportedly aware of these concerns and renovations are underway.
Families find the hotel highly accommodating with large rooms and a family-friendly pool area adding to the appeal. Equally, the hotel’s dog-friendly policy is appreciated by guests traveling with pets, offering designated areas and maintaining overall cleanliness.
Overall, Hyatt Place Lexington comes highly recommended for its excellent location, clean and spacious rooms, friendly staff and family-friendly amenities, making it a solid choice for various types of travelers.
Categories
The rooms are a standout feature, consistently described as clean, spacious and modern. Guests appreciate the thoughtful design, including the separation of sleeping and living areas. Comfortable beds and ample amenities contribute to a homey atmosphere. However, minor issues like occasional maintenance problems and limited room outlets are noted but do not significantly detract from the overall positive experience.
Breakfast at the hotel receives mixed reviews with many guests enjoying a variety of warm and cold options in a clean area with friendly staff. Nonetheless, there are suggestions for improving the menu diversity, especially in terms of healthy options and better supply management during peak times.
The hotel’s cleanliness is repeatedly highlighted, from spotless rooms to well-maintained public areas, supported by a diligent housekeeping team. The staff’s friendliness and helpfulness significantly contribute to guest satisfaction with special mentions of outstanding customer service.
The heated indoor pool, although a hit with children, has received mixed feedback due to issues with water temperature and the general upkeep of the pool area. The hotel is reportedly aware of these concerns and renovations are underway.
Families find the hotel highly accommodating with large rooms and a family-friendly pool area adding to the appeal. Equally, the hotel’s dog-friendly policy is appreciated by guests traveling with pets, offering designated areas and maintaining overall cleanliness.
Overall, Hyatt Place Lexington comes highly recommended for its excellent location, clean and spacious rooms, friendly staff and family-friendly amenities, making it a solid choice for various types of travelers.
Family Friendly Hotel
This hotel provides spacious rooms and a comfortable environment for families. The hotel often features a pool and complimentary breakfast, enhancing the family-friendly experience.
Dog Friendly Hotel
Hyatt Place Lexington is known for its pet-friendly policies and comfortable amenities that cater to travelers with dogs. It is a great option for travelers with pets.
Hotel with Swimming Pool
Hyatt Place Lexington has an indoor pool open from 6 am to 10 pm daily. It also offers a functional fitness center.
Indoor Pool
Business Hotel
This stylish accommodation has a business center, printers, and computers. It provides comfortable rooms and convenient amenities.
Accessible Hotel
Hyatt Place Lexington features wheelchair accessible guest rooms, including options with roll-in showers or accessible tubs. The hotel is fully adapted for easy access and includes a wheelchair accessible public restroom and step-free access.
Hotel with Gym
This hotel provides a fitness center for guests to use during their stay.
4-Star Hotel
Hyatt Place Lexington offers modern accommodations and a range of amenities, including free breakfast and a fitness center. Its contemporary design and comfortable rooms provide a pleasant stay.
Hotel with Indoor Pool
This hotel features an indoor pool that is open daily from 6 am to 10 pm, offering convenient access for guests.
Guest Reviews
Located conveniently off I-75, Hyatt Place Lexington is an ideal spot for travelers seeking both comfort and accessibility. Guests consistently praise its cleanliness and the peaceful environment it offers. The hotel's prime location ensures easy access to a plethora of dining options and shopping venues, many within walking distance. It sits near various main travel routes, making it a breeze to reach.
Several reviews highlight the property's proximity to restaurants and a Walmart just two miles away, adding to the convenience for guests. With a variety of food choices close by, the neighborhood provides ample opportunities to explore diverse cuisines. The hotel's location also makes it simple to navigate to other destinations, including the city center and the University of Kentucky.
In addition to its strategic placement, the hotel garners positive comments for its pleasant staff, cleanliness and well-maintained facilities, including a nice gym. Overall, the location is consistently noted as excellent, making Hyatt Place Lexington an attractive option for visitors seeking a well-situated and comfortable stay.
The breakfast experience at Hyatt Place Lexington receives mixed feedback from guests. Many appreciated the breakfast, describing it as good, great and wonderful with phrases like nice full breakfast, outstanding breakfast and very generous breakfast highlighting the variety and quality of the offerings. Guests frequently mentioned the warm/hot food, clean breakfast area and friendly staff, which contributed positively to their stay.
However, some guests noted areas for improvement, such as the need for more healthy options, a wider selection of meats and better quality fruits. There were also comments about the breakfast area being too small and sometimes not well-stocked, which required guests to request items like plates and silverware. Additionally, during peak times, the influx of people led to long lines and limited food availability.
Several reviews mentioned that most of the food was prepackaged or microwaved, which left some guests disappointed. Remarks about mediocre eggs, lack of protein and the absence of bacon appeared occasionally. The grab-and-go options due to COVID-19 restrictions were another point of criticism, often viewed as minimal and unappealing.
Overall, while many guests enjoyed the breakfast at Hyatt Place Lexington, suggesting it offers a variety of warm and cold options, there is room for improvement, especially in terms of menu diversity and maintaining adequate supplies during busy times.
The rooms at Hyatt Place Lexington have garnered an overwhelmingly positive reception from guests. They are consistently described as clean, spacious and comfortable, often exceeding expectations due to their modern and well-thought-out design. Many reviewers appreciated the unique layout, particularly the separation of the bed and living areas, which creates a homey and functional environment. The inclusion of amenities like comfortable beds, large showers and sitting areas further enhanced the guests' experience.
Guests frequently highlighted the spaciousness of the rooms, making them feel less like cookie-cutter hotel accommodations and more personalized. The cleanliness of the rooms was also a common point of praise with many noting how exceptionally clean and well-maintained their rooms were upon check-in.
However, a few concerns were noted, such as outdated tubs and occasional issues with musty or smoky odors. Some guests mentioned minor maintenance issues like slow-draining bathtubs, broken closet doors and non-functional AC units. Additionally, there were a few comments about insufficient room outlets and the need for more modern upgrades and daily housekeeping services.
Despite these occasional drawbacks, the overall consensus is that the rooms are beautiful, well-designed, spacious and extremely comfortable, making Hyatt Place Lexington a highly recommended choice for travelers seeking a pleasant stay.
Visitors to the Hyatt Place Lexington have shared a range of opinions about the beds at the hotel. Many guests highlight the comfort of the beds, often noting that they found them very comfortable, especially after a long drive. Beds are described as comfortable and spacious with mentions of large and comfy beds and good, soft pillows. Guests appreciated the down-filled pillows and comforters, adding an extra layer of coziness to their stay. Some even found the king-sized beds and overall comfort ratings to be exceptional.
However, it is important to note that the feedback is not universally positive. Several guests reported discomfort, describing the beds as flat, hard or itchy. There were specific complaints about the pull-out sofa being uncomfortable and some beds being jammed into corners, making them less accessible. Despite these mixed reviews, the overarching sentiment leans towards the beds being spacious and generally comfortable, ideal for a restful night’s sleep at this hotel.
Hyatt Place Lexington consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Many reviews highlight the spotless condition of the rooms, common areas and restrooms. The lobby and public areas receive praise for their neat and clean appearance upon arrival. Furthermore, the rooms are often described as very clean, comfortable and well-designed, contributing to a positive stay overall.
Guests also appreciate that the hotel is not only clean but also modern with thoughtful layouts in the rooms. Friendly and outgoing housekeeping staff further enhance the pleasant experience, maintaining a clean environment throughout the property. Although there were occasional mentions of less than spotless conditions in certain areas, these seem to be exceptions rather than the norm.
Overall, guests can expect a clean, well-kept environment with great customer service, making Hyatt Place Lexington a reliable choice for travelers prioritizing cleanliness and modern amenities.
The guest reviews for Hyatt Place Lexington overwhelmingly highlight the hotel's staff as a standout feature. The majority of the reviews praise the staff's friendliness, helpfulness and courteous demeanor. Guests commonly describe their interactions with the staff as positive and accommodating, noting that the front desk employees, in particular, were very supportive and provided exceptional customer service.
Bethany at the front desk received special mention for her exceptional service. Numerous guests reported that the front desk personnel were not only friendly and helpful but also efficient at check-in and willing to accommodate upgrades. The night manager and other night staff also earned praise for their attentiveness.
However, it's worth noting that a few reviews mentioned issues with staff availability and attentiveness, particularly at night. Some guests felt that there were too few staff members available, leading to overwhelmed and slow service during certain hours. A minority of reviews mentioned unengaged or occasionally rude staff members, which suggests that while the overall experience with the staff is positive, there can be inconsistencies.
Despite these occasional drawbacks, the consensus is that the staff at Hyatt Place Lexington are friendly, helpful and committed to providing a high level of customer service. The positive experiences far outweigh the negatives and the staff's dedication contributes significantly to the overall guest satisfaction.
Hyatt Place Lexington offers a heated indoor pool that is generally enjoyed by children, making it a family-friendly feature of the hotel. However, guest experiences have been mixed. Some visitors found the pool to be clean and relaxing and appreciated that the pool is open until late hours.
On the downside, there have been consistent complaints about the pool being cold, despite being advertised as heated. Multiple guests pointed out that the pool's heater was often broken, rendering it too cold for swimming. The pool area itself has come under criticism for being outdated with old furniture and peeling paint giving it a rundown appearance. Cleanliness also seems to be an issue with stained towels and a generally dirty environment being reported. Furthermore, the pool area can feel dark and stuffy, adding to an overall sense of neglect.
The hotel appears to be aware of these issues, as the pool has been under renovation. Nevertheless, improvements are still necessary to enhance the guest experience by addressing the physical state and maintaining the advertised amenities.
Hyatt Place Lexington offers a welcoming and family-friendly atmosphere, making it an excellent choice for those traveling with children. Numerous guests have highlighted the ample space available with large family rooms that provide comfort and convenience. The hotel's pool is a popular feature, enjoyed by children of various ages, from young kids experiencing it for the first time to teens who appreciate the recreational activity. Additionally, the surrounding area offers several nearby restaurants, further enhancing the convenience for family visits. Overall, Hyatt Place Lexington is described as a great option for family-oriented stays with a clean and accommodating environment.
Hyatt Place Lexington is praised for its accommodating attitude towards pets, making it a popular choice for travelers with furry companions. Guests appreciate that animals are allowed to stay in the hotel and many highlight the convenience of easy access areas for cleanup bags, which aids in maintaining cleanliness. Rooms that welcome pets have garnered positive feedback with guests describing them as the best they have experienced. The hotel’s pet policy and designated pet-friendly areas ensure a comfortable stay for both pets and their owners. Overall, Hyatt Place Lexington stands out as an excellent dog-friendly option.
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Location
Several reviews highlight the property's proximity to restaurants and a Walmart just two miles away, adding to the convenience for guests. With a variety of food choices close by, the neighborhood provides ample opportunities to explore diverse cuisines. The hotel's location also makes it simple to navigate to other destinations, including the city center and the University of Kentucky.
In addition to its strategic placement, the hotel garners positive comments for its pleasant staff, cleanliness and well-maintained facilities, including a nice gym. Overall, the location is consistently noted as excellent, making Hyatt Place Lexington an attractive option for visitors seeking a well-situated and comfortable stay.
Breakfast
However, some guests noted areas for improvement, such as the need for more healthy options, a wider selection of meats and better quality fruits. There were also comments about the breakfast area being too small and sometimes not well-stocked, which required guests to request items like plates and silverware. Additionally, during peak times, the influx of people led to long lines and limited food availability.
Several reviews mentioned that most of the food was prepackaged or microwaved, which left some guests disappointed. Remarks about mediocre eggs, lack of protein and the absence of bacon appeared occasionally. The grab-and-go options due to COVID-19 restrictions were another point of criticism, often viewed as minimal and unappealing.
Overall, while many guests enjoyed the breakfast at Hyatt Place Lexington, suggesting it offers a variety of warm and cold options, there is room for improvement, especially in terms of menu diversity and maintaining adequate supplies during busy times.
Rooms
Guests frequently highlighted the spaciousness of the rooms, making them feel less like cookie-cutter hotel accommodations and more personalized. The cleanliness of the rooms was also a common point of praise with many noting how exceptionally clean and well-maintained their rooms were upon check-in.
However, a few concerns were noted, such as outdated tubs and occasional issues with musty or smoky odors. Some guests mentioned minor maintenance issues like slow-draining bathtubs, broken closet doors and non-functional AC units. Additionally, there were a few comments about insufficient room outlets and the need for more modern upgrades and daily housekeeping services.
Despite these occasional drawbacks, the overall consensus is that the rooms are beautiful, well-designed, spacious and extremely comfortable, making Hyatt Place Lexington a highly recommended choice for travelers seeking a pleasant stay.
Beds
However, it is important to note that the feedback is not universally positive. Several guests reported discomfort, describing the beds as flat, hard or itchy. There were specific complaints about the pull-out sofa being uncomfortable and some beds being jammed into corners, making them less accessible. Despite these mixed reviews, the overarching sentiment leans towards the beds being spacious and generally comfortable, ideal for a restful night’s sleep at this hotel.
Cleanliness
Guests also appreciate that the hotel is not only clean but also modern with thoughtful layouts in the rooms. Friendly and outgoing housekeeping staff further enhance the pleasant experience, maintaining a clean environment throughout the property. Although there were occasional mentions of less than spotless conditions in certain areas, these seem to be exceptions rather than the norm.
Overall, guests can expect a clean, well-kept environment with great customer service, making Hyatt Place Lexington a reliable choice for travelers prioritizing cleanliness and modern amenities.
Staff
Bethany at the front desk received special mention for her exceptional service. Numerous guests reported that the front desk personnel were not only friendly and helpful but also efficient at check-in and willing to accommodate upgrades. The night manager and other night staff also earned praise for their attentiveness.
However, it's worth noting that a few reviews mentioned issues with staff availability and attentiveness, particularly at night. Some guests felt that there were too few staff members available, leading to overwhelmed and slow service during certain hours. A minority of reviews mentioned unengaged or occasionally rude staff members, which suggests that while the overall experience with the staff is positive, there can be inconsistencies.
Despite these occasional drawbacks, the consensus is that the staff at Hyatt Place Lexington are friendly, helpful and committed to providing a high level of customer service. The positive experiences far outweigh the negatives and the staff's dedication contributes significantly to the overall guest satisfaction.
Pool
On the downside, there have been consistent complaints about the pool being cold, despite being advertised as heated. Multiple guests pointed out that the pool's heater was often broken, rendering it too cold for swimming. The pool area itself has come under criticism for being outdated with old furniture and peeling paint giving it a rundown appearance. Cleanliness also seems to be an issue with stained towels and a generally dirty environment being reported. Furthermore, the pool area can feel dark and stuffy, adding to an overall sense of neglect.
The hotel appears to be aware of these issues, as the pool has been under renovation. Nevertheless, improvements are still necessary to enhance the guest experience by addressing the physical state and maintaining the advertised amenities.
Family
Dog Friendly
Yes, Hyatt Place Lexington has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt Place Lexington.
Yes, Hyatt Place Lexington welcomes dogs.
No, parking facilities aren't available at Hyatt Place Lexington.
Yes, Hyatt Place Lexington has a gym.
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