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Comfort Inn

Levis , 10, Rue Du Terroir (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsComfort Inn is widely praised by guests for its convenient location, satisfying breakfast, and clean, comfortable accommodations. The hotel benefits from a prime location next to major highways, allowing easy access for travelers visiting Quebec City and Levis. Its proximity to Highway 20 and the Levis ferry offers seamless exploration of Old Quebec City without driving or dealing with parking challenges. The surrounding area includes various amenities such as restaurants and gas stations, adding further convenience for guests.

The breakfast at Comfort Inn is highlighted as a standout feature, providing guests with a diverse selection of dishes, from hot offerings like scrambled eggs and sausages to cold items such as fresh fruit and yogurt. The inclusion of complimentary breakfast enhances the value of the stay, with guests often appreciating the variety and generous quantities available.

Rooms at Comfort Inn are well-regarded for their cleanliness, comfort, and modern amenities such as fridges, microwaves, and coffee makers. Guests enjoy the spaciousness and coziness of the beds, contributing to restful nights. Although some suggest a refresh in decor and note minor maintenance issues, these do not overshadow the overall positive experience.

The hotel staff consistently earns high praise for their exceptional friendliness and professionalism, often going above and beyond to ensure fulfilling stays. Bilingual and knowledgeable, the staff enhances the guest experience with attentive service and helpful assistance.

Comfort Inn also demonstrates a strong commitment to accommodating guests with pets, offering ground-floor access and pet-friendly policies that cater to those traveling with furry companions. The convenience of outdoor access and a lack of carpets in pet-friendly rooms adds to the appeal, although some guests suggest more competitive pet fees.

Overall, Comfort Inn stands out as a reliable choice for travelers seeking a comfortable, convenient stay with excellent service and amenities. The combination of location, breakfast, clean accommodations, and welcoming staff makes it a favored option for both short and extended visits.
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Categories

Dog Friendly Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types

Deluxe Queen Room with Sofa Bed - Ground Floor This queen room features a 32-inch LCD TV with cable channels, free WiFi access and a drive-up on the ground floor. Pets can be accommodated in this room for an additional fee. Please contact the property for details. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Deluxe Queen Room with Sofa Bed - Upper Floor This queen room features a 32-inch LCD TV with cable channels and free WiFi access on the second floor. This room is not pet-friendly. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Deluxe Room with Two Queen Beds - Ground Floor This queen room features a 32-inch LCD TV with cable channels, free WiFi access and a drive-up on the ground floor. Pets can be accommodated in this room for an additional fee. Please contact the property for details. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

Deluxe Room with Two Queen Beds - Upper Floor This queen room features a 32-inch LCD TV with cable channels and free WiFi access. Please note, this room is not pet friendly. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).

Standard Queen Room - Upper Floor This queen room features a a 32-inch LCD TV with cable channels and free WiFi access. Please note, this room is not pet friendly. Maximum occupancy is 2 guests in this room (see Hotel Policies).

Deluxe King Room This king room features a 32-inch LCD TV with cable channels and free WiFi access.

About Comfort Inn

License: 025152

Guest Reviews

7.5

Good

Location

Comfort Inn boasts a prime location that is frequently praised by its visitors. Situated conveniently next to major highways, the hotel offers easy accessibility for travelers passing through or visiting Quebec City and Levis. Its proximity to Highway 20 makes it an ideal stopping point for those trekking across the Trans-Canada Highway, while its closeness to the Levis ferry allows guests to easily visit Old Quebec City without the hassle of driving or parking in the city. Surrounded by various businesses, restaurants, gas stations, and even a McDonald's, the convenience of local amenities adds to the appeal of the location. Guests continuously highlight the hotel as a perfect spot for a quick overnight stay, particularly for those traveling from the Maritimes to Ontario. Its tranquil setting, coupled with courteous staff and delightful breakfast options, further enhances the overall experience, making it a favored choice for travelers seeking both comfort and convenience.

Breakfast

Travelers visiting Comfort Inn can expect a satisfying breakfast experience that stands out as one of the highlights of their stay. The hotel offers a wide array of breakfast options, from hot dishes like scrambled eggs, sausages, and hash browns to a variety of cold items including fresh fruit, yogurt, and cereals. Guests can also indulge in making their own waffles, a delightful addition for breakfast enthusiasts. The inclusion of a complimentary breakfast in the stay is particularly convenient, ensuring travelers are well-nourished at the start of their day.

Reviewers consistently praise the breakfast for its excellent variety and comprehensive selection, noting the generous quantities available. Many found the breakfast far exceeded their expectations with its diverse offerings. Courteous staff adds to the positive breakfast experience, assisting guests in making their morning meal enjoyable. Some reviews mention that, while the breakfast generally impressed, there were occasional comments about certain items such as cold sausages or subpar eggs, particularly during periods when service was impacted by COVID-19 restrictions. Overall, Comfort Inn's breakfast is highly appreciated, making it a standout feature that guests will remember.

Rooms

The Comfort Inn consistently impresses with its clean, comfortable, and well-equipped rooms. Guests have praised the accommodations for their cleanliness and spaciousness, making them ideal for families and those needing accessible features. Comfort is a recurring theme, with mentions of the cozy beds contributing to a restful stay. The rooms are generally modern, equipped with essentials such as a fridge, microwave, and coffee maker, ensuring convenience during visits. While some have noted that the decor could use a refresh and the rooms can be on the smaller side, these factors do not significantly detract from the overall experience. The hotel's strategic location near restaurants adds to its appeal, providing additional convenience for guests. Despite some areas of improvement regarding older aspects and minor maintenance issues, the overall cleanliness and comfort make the Comfort Inn a reliable choice for travelers.

Beds

The 'Comfort Inn' seems to have a strong reputation for providing guests with comfortable sleeping arrangements. Many reviews underline the comfort of the beds, often using adjectives like "very comfortable" and "super comfortable." Guests consistently report feeling well-rested after sleeping on these beds, with some describing them as the best they've experienced in a hotel for a long time. The pillows also receive high praise for their comfort, complementing the beds and enhancing the overall sleep experience. While most guests are pleased with the bed comfort, a few express dissatisfaction, noting some beds as too hard or uncomfortable, which might be an isolated issue. Overall, the beds at the 'Comfort Inn' are generally seen as a strong feature of the hotel, contributing significantly to a pleasant stay.

Cleanliness

Comfort Inn appears to be a reliable choice for travelers who prioritize cleanliness during their stay. Many reviews highlight the impressive cleanliness of the rooms and bathrooms, with some guests describing the rooms as extremely clean and the bathrooms as impeccably maintained. The establishment itself, including the common areas and facilities, generally receives praise for its tidiness, adding to the positive experience.

The staff is often noted as friendly, helpful, and even bilingual, contributing to a hospitable atmosphere. Guests also mention the hotel's good location, making it convenient for exploring the area. The complimentary breakfast is frequently praised, enhancing the overall value of the stay.

However, there are occasional mentions of issues, such as a moisture odor and dirty carpets, reminding guests that experiences may vary. Instances of uncleanliness in hallways and occasional lapses in housekeeping were noted, though they seem to be exceptions rather than the norm.

Overall, Comfort Inn mostly delivers on its promise of clean and comfortable lodging, making it a solid choice for both short and longer stays.

Staff

Comfort Inn's staff consistently receives high praise from guests for their exceptional friendliness and professionalism. The reception team stands out for their courteous and attentive service, often going above and beyond to ensure a pleasant stay for visitors. Whether addressing concerns, providing detailed information, or assisting with special requests, the staff excels in making guests feel welcomed and well taken care of. Many guests highlight the helpful and accommodating nature of the personnel, particularly praising individuals like Norbert and Samuel for their kindness and professionalism. With a team that includes bilingual members and those who are well-versed in assisting with sightseeing plans, the hotel prides itself on creating a comfortable and supportive environment. Overall, the staff at Comfort Inn plays a significant role in enhancing the guest experience, with the added bonus of a satisfying breakfast and well-maintained facilities.

3 Star

Nestled in a serene locale, Comfort Inn provides a satisfactory stay marked by comfort and tranquility. Guests can enjoy rooms that are adequately spacious and situated in quiet areas, ensuring a peaceful retreat. The breakfast boasts a wide variety of selections and is served in an impeccably clean breakfast room, adding to the overall pleasant experience. The staff stands out with their helpful and friendly demeanor, communicating effectively in English, which adds to the service quality.

The hotel offers good value for money, although some guests felt it slightly pricey in relation to the overall quality. Despite this, the hotel has been likened to a strong two-star experience, aligning closely with expectations for a three-star property. Guests are unexpectedly delighted by little touches like the TV information sheet provided at check-in. Many reviews note that the service is exceptional, making Comfort Inn a recommended choice for travelers seeking adequate amenities and services at a reasonable price. Overall, it stands out as a good hotel for those prioritizing value and comfort.

Dog Friendly

Comfort Inn offers a range of pet-friendly facilities and services that cater to guests traveling with their furry companions. Guests appreciate the convenience of ground-floor access, which makes it easy to bring their pets in and out without the hassle of going through the lobby. This feature, along with ample parking, provides a smooth experience for pet owners. The hotel welcomes various pets, including dogs and even cats, which is a significant plus for travelers who don't want to leave their pets behind.

Several guests noted that the hotel does not have carpets, which is often preferred in pet-friendly accommodations. The outdoor access near rooms also allows for convenient walks with pets. While the pet-friendliness is generally appreciated, some guests mentioned concerns regarding the high pet fee, especially for small dogs, suggesting it could be more aligned with the services provided.

Overall, Comfort Inn stands out as a suitable choice for those traveling with pets due to its accommodating policies and practical amenities, although the fees could be more competitive. The thoughtful design of pet access points adds to the comfort and convenience for both pets and their owners.

No, Comfort Inn doesn't have any pool.

No, a spa isn't available at Comfort Inn.

Yes, Comfort Inn welcomes dogs.

No, parking facilities aren't available at Comfort Inn.

Yes, Comfort Inn has a gym.

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