InfoSummary of reviewsThe Mercure Han-sur-Lesse, located in the heart of the picturesque Han-sur-Lesse, enjoys an enviable location that offers easy access to local attractions like the famous Han Caves and the wildlife park. This central yet tranquil setting provides guests with ample opportunities for hiking, sightseeing and other outdoor activities in the Ardennes, while also being conveniently close to the village's charming restaurants, bars and other highlights.
Guests have lauded the hotel for its modern, immaculate rooms, which are well-maintained and feature stylish decorations. Family rooms, especially, receive high praise for their size and practical amenities like bunk beds and kitchenettes. Despite occasional issues with the standard rooms and some cleanliness lapses, the overall cleanliness of the hotel remains a standout feature.
The staff at Mercure Han-sur-Lesse are frequently commended for their friendliness, helpfulness and professionalism, contributing positively to the guest experience. While there are instances where service efficiency drops during busy periods, the kindness and attentiveness of the staff often leave a lasting impression on visitors.
Breakfast is highlighted as a significant plus with a broad selection of high-quality foods that cater to various tastes, though it can occasionally get crowded and hectic. Despite some criticisms about the cost, the extensive and delicious options generally justify the price. Dinner reviews are mixed; the cuisine is often praised for its quality, but limited hours, high prices and occasional service challenges diminish the dining experience for some guests.
The swimming pool at the hotel is a notable feature, loved for its cleanliness and pleasant setting. However, its small size, colder water temperatures and tendency to become crowded during peak times are points of contention. Nevertheless, it remains a popular spot, especially for families.
The free Wi-Fi service receives mixed feedback. While modern amenities like Google TV and Chromecast are appreciated, there are complaints about weak signals and slow speeds in some areas of the hotel, indicating room for improvement in this aspect.
Parking options include an underground garage, though spaces can be limited and cramped. Alternative nearby public parking and street parking are available and appreciated by guests, but the cost of parking can be considered high.
For electric vehicle owners, the presence of EV charging stations in the underground garage is a significant convenience, though these can also be subject to availability constraints and require a subscription.
Lastly, as a family-friendly destination, Mercure Han-sur-Lesse excels with spacious family rooms, kid-friendly areas and a welcoming atmosphere that ensures an enjoyable stay for families with children.
Overall, Mercure Han-sur-Lesse is a highly recommended choice for travelers seeking a blend of natural beauty, modern comfort and accessibility to key attractions in Han-sur-Lesse. Show more
InfoSummary of reviewsHotel Au lit des ours in Han-sur-Lesse offers guests a charming and convenient stay, characterized by its exceptional location near the famous Han Caves and the picturesque village center. Visitors appreciate the proximity to Rochefort, various dining options and local attractions, along with the beautiful and peaceful surroundings. The hotel's free private parking, equipped with secure features and charging stations, adds to the convenience for those traveling by car.
Guests frequently commend the hotel’s breakfast with its delicious, varied and plentiful options. The well-presented buffet with high-quality ingredients in a cozy dining area enhances the overall dining experience. However, a few visitors found the breakfast expensive and noted occasional issues with replenishment and organization.
The on-site restaurant receives mixed reviews with praise for its deliciously prepared dishes and cozy ambiance, particularly on the terrace. Nonetheless, some found the menu limited and the prices high with specific dishes like steaks not meeting expectations. Service hours for the kitchen and bar were also noted as restrictive.
Rooms at Hotel Au lit des ours are praised for their spaciousness, modern decor and comfort with clean, well-maintained facilities. Guests appreciate the new renovations, comfortable beds and chic ambiance. However, issues such as soundproofing, occasional cleanliness lapses and small room sizes were mentioned, highlighting areas for improvement.
Cleanliness throughout the hotel is generally well-regarded with positive remarks on room hygiene and the overall upkeep by friendly staff. However, some areas were noted for needing more attention to detail, such as dust and bathroom hygiene.
The staff at Hotel Au lit des ours receive widespread acclaim for their friendly, attentive and professional demeanor, contributing significantly to a welcoming atmosphere. Efficient check-ins and responsive service are frequently highlighted, underscoring the team’s commitment to guest satisfaction.
The hotel stands out as an excellent family-friendly destination with spacious family rooms, a secure children’s playroom and an on-site playground that keeps young children entertained. These features make it a popular choice for families, fostering repeat visits.
Comfortable bedding further enhances the guest experience with many praising the cozy and high-quality mattresses. Despite a few minor issues such as smaller beds or inconsistencies in bed-making, the overall feedback is highly positive.
In summary, Hotel Au lit des ours offers a delightful stay with its central location, excellent breakfast, spacious rooms and welcoming staff, making it an ideal choice for families and travelers exploring Han-sur-Lesse. Improvements in some areas could further elevate the guest experience. Show more
InfoSummary of reviewsB&B Au Cœur de Han in Han-sur-Lesse is celebrated for its exceptional location, offering convenient access to the village’s attractions, including the famous Han Caves. Situated on the main street, it provides both accessibility and tranquility, making it an ideal choice for those seeking to explore local restaurants, hiking trails, and the serene atmosphere of the village. The property boasts luxurious, stylishly decorated rooms that guests consistently praise for their spaciousness, modern amenities, and cleanliness. The bathrooms feature lavish rain showers and many rooms offer peaceful garden views.
The remarkable breakfast experience, featuring a wide array of fresh, local, and homemade items, leaves guests impressed with its quality and variety. Attention to detail extends through bountiful offerings like homemade bread and pancakes, along with delicious eggs and coffee. This dedication to culinary excellence ensures a satisfying start to the day.
Additionally, the welcoming ambiance created by hosts Tom, Sandra, and Gert contributes significantly to the overall experience. Their warmth, attentiveness, and friendly nature make guests feel immediately at home, enhancing the stay with personal touches and accommodating all needs.
The B&B also offers a heated outdoor pool set in a lush garden, providing a relaxing retreat after a day of exploration. Guests can enjoy the pool and jacuzzi in a serene environment, further complemented by exceptionally comfortable beds that guarantee restful nights. Modern conveniences such as electric car charging stations enhance the experience for eco-conscious travelers. Overall, B&B Au Cœur de Han stands out as a prime choice for a memorable and comfortable stay, thanks to its superb location, luxurious accommodations, outstanding hospitality, and range of amenities. Show more
Read review summaries for all categories
Categories
Bed & Breakfast Taking Steps Towards Sustainability
