Vacancéole - Les Chalets de l'Isard
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Summary of reviewsVacancéole - Les Chalets de l'Isard offers an appealing mountain retreat with a serene atmosphere and an enviable location near the ski slopes. The proximity to Lake Matemale and surrounding mountains provides stunning panoramic views, making it an ideal spot for both winter and summer vacations. Guests appreciate the convenient parking and easy access, as well as the calm and peaceful environment perfect for relaxation.
The accommodations are noted for their cleanliness and comfort, although some aspects such as the small and inadequately equipped kitchens, dated furnishings and occasional issues with temperature and seating arrangements could benefit from improvements. The overall cleanliness of the apartments is generally praised with guests noting clean bedding and towels, although some have encountered concerns regarding the maintenance of common areas and occasional unpleasant odors.
The staff at Vacancéole - Les Chalets de l'Isard receive exceptional praise for their friendliness, professionalism and attentiveness. The reception team is particularly commended for providing a warm welcome and excellent service, enhancing the overall guest experience.
The facilities, including the pool and spa, are well-received with many guests enjoying the opportunity to relax after a day on the slopes. However, inconsistencies in pool water temperature and maintenance highlight areas for improvement. When fully operational, these amenities significantly contribute to the enjoyment and value of the stay.
Beds receive mixed reviews with many guests finding the mattresses comfortable and appreciating the quality of bedding provided. However, some reported issues with discomfort and cleanliness, which detracted from the otherwise positive experience.
Overall, Vacancéole - Les Chalets de l'Isard offers a scenic and comfortable getaway, bolstered by its prime location, commendable staff service and enjoyable facilities, despite needing some enhancements in room conditions and cleanliness standards.
Categories
The accommodations are noted for their cleanliness and comfort, although some aspects such as the small and inadequately equipped kitchens, dated furnishings and occasional issues with temperature and seating arrangements could benefit from improvements. The overall cleanliness of the apartments is generally praised with guests noting clean bedding and towels, although some have encountered concerns regarding the maintenance of common areas and occasional unpleasant odors.
The staff at Vacancéole - Les Chalets de l'Isard receive exceptional praise for their friendliness, professionalism and attentiveness. The reception team is particularly commended for providing a warm welcome and excellent service, enhancing the overall guest experience.
The facilities, including the pool and spa, are well-received with many guests enjoying the opportunity to relax after a day on the slopes. However, inconsistencies in pool water temperature and maintenance highlight areas for improvement. When fully operational, these amenities significantly contribute to the enjoyment and value of the stay.
Beds receive mixed reviews with many guests finding the mattresses comfortable and appreciating the quality of bedding provided. However, some reported issues with discomfort and cleanliness, which detracted from the otherwise positive experience.
Overall, Vacancéole - Les Chalets de l'Isard offers a scenic and comfortable getaway, bolstered by its prime location, commendable staff service and enjoyable facilities, despite needing some enhancements in room conditions and cleanliness standards.
Aparthotel with Ski To Door Access
Located directly on the slopes of Les Angles, this aparthotel offers immediate access to the ski area. Guests appreciate the convenience of starting their ski day right outside their door. The property also offers self-catering apartments, ideal for families and groups looking for a ski-in/ski-out experience.
Aparthotel near Ski Resorts
Located in Les Angles, this aparthotel offers direct access to the ski slopes. Its chalet-style apartments provide a cozy atmosphere, perfect for winter sports enthusiasts looking for convenience and comfort.
Dog Friendly Aparthotel
The aparthotel provides self-catering apartments, giving dog owners flexibility and space. Its location offers access to outdoor activities suitable for dogs.
3-Star Aparthotel
This aparthotel offers upscale amenities, spacious chalets with modern conveniences, and stunning views of the Pyrenees. It provides ski-in/ski-out access, an indoor pool, a steam room, complimentary Wi-Fi, and a free ski shuttle making it ideal for ski enthusiasts.
Aparthotel with Indoor Pool
Located in Les Angles, this aparthotel offers an indoor pool, making it a great choice for winter and summer vacations. The chalets provide a self-catered experience with easy access to ski slopes and hiking trails.
Aparthotel with Heated Pool
This aparthotel provides an indoor heated swimming pool for guests. Additionally, a wellness area with a hot tub and a hammam is available, offering a relaxing environment after a day in the mountains.
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Aparthotel with Free Wi-Fi
Accessible Aparthotel
Guest Reviews
Vacancéole - Les Chalets de l'Isard enjoys an enviable location that earns it high praises from guests. It's particularly appreciated for its proximity to the ski slopes with many noting that it's just a short walk away. The views from the property are another highlight, offering a stunning panorama of Lake Matemale and the surrounding mountains in a tranquil setting, which adds to the overall serene atmosphere.
Convenient parking and easy access, even during winter, are frequently mentioned benefits, making arrivals and departures hassle-free. Guests also value the calmness of the area, noting the absence of noise from cars or other disturbances at night. This makes it an ideal spot for a peaceful retreat.
The location is equally appealing for both winter and summer stays, although some suggest it's particularly advantageous during the ski season. Its proximity to the lake and other natural attractions offers plenty of seasonal outdoor activities.
In addition to its strategic location, guests also commend the welcoming and responsive staff, clean accommodations and the availability of amenities like a swimming pool and jacuzzi, ensuring a comfortable and enjoyable stay. However, it is worth noting that a few guests pointed out some issues with cleanliness and the condition of the apartments, indicating room for improvement in these areas.
Overall, the combination of an excellent location, spectacular views and good facilities makes Vacancéole - Les Chalets de l'Isard a favored choice for a ski holiday or a relaxing mountain getaway.
The accommodations at Vacancéole - Les Chalets de l'Isard have received praise for being clean and comfortable. However, several aspects of the rooms have drawn some criticism. The kitchens are described as very small and lacking adequate space and storage, which makes cooking a challenge. Guests have also noted the absence of essential equipment and the lack of hooks to hang clothes. Some have found the furniture to be old or broken and there have been mentions of the rooms being cold. Additionally, the seating arrangements, particularly the sofas, have been reported as uncomfortable. Despite these issues, the overall cleanliness and comfort of the accommodation are appreciated by many guests.
Les Chalets de l'Isard offers a mixed experience when it comes to bed comfort. On one hand, guests have appreciated the excellent sleeping arrangements, often highlighting the good quality bedding, sheets and towels provided. Many have noted the comfort of the mattresses, describing them as super comfortable and mentioning that the bed in the room was comfortable. Additionally, clean and comfortable accommodations seem to be a consistent positive point.
However, it is important to be aware that some guests have reported issues such as uncomfortable beds, old and worn mattresses and in some cases, bed bugs. There are mentions of uncomfortable sofas and bedding that wasn't very clean, which detracts from the overall experience. Despite these concerns, the staff is praised for being available and helpful, which adds to the accommodation's appeal.
Vacancéole - Les Chalets de l'Isard receives mixed feedback regarding its cleanliness. Several guests appreciated the clean and spacious apartments, noting that the accommodation was well-equipped and practical. Clean bedding and towels were provided, which added convenience for short stays. Positive mentions included the overall cleanliness of restrooms and bathrooms, delivering a pleasant experience for some visitors.
On the other hand, numerous reviews highlighted significant concerns. Recurring issues involved a lack of acceptable cleanliness, dirty carpets, unkempt common areas and moldy bathrooms, which emitted unpleasant odors. Guests also reported encountering dirty and outdated apartments with some noting damaged or burnt furnishings. The pool and spa facilities, while appreciated for their warmth, were criticized for inadequate maintenance.
Overall, while some aspects of cleanliness met guests' expectations, the hotel has inconsistent standards that detract from the overall experience.
Vacancéole - Les Chalets de l'Isard boasts an exceptionally friendly and attentive staff that receives consistent praise from guests. Visitors frequently highlight the staff's top-notch service, evident in their professionalism, responsiveness and willingness to assist despite language barriers. The reception team, in particular, stands out for being consistently welcoming and helpful. Many guests appreciate the staff's kindness and the warm, smiling service they receive throughout their stay.
The hotel staff, including specific mentions of individuals like Coline and Lucas, are noted for providing excellent service and going the extra mile to make guests feel at home. The professionalism and dynamic approach of the welcoming team contribute significantly to the positive experience, complemented by their multilingual capabilities, which help bridge any communication gaps.
However, there are occasional remarks about less favorable interactions with some guests encountering less experienced or less pleasant members of the team. Despite this, the overwhelming consensus points to a team that is friendly, accommodating and dedicated to ensuring a pleasant stay for all visitors.
Overall, the staff at Vacancéole - Les Chalets de l'Isard are a highlight of the guest experience, contributing to the welcoming atmosphere and enhancing the comfort and enjoyment of the scenic location.
Located in a quaint mountainous setting, 'Vacancéole - Les Chalets de l'Isard' offers an appealing retreat with access to a pool and hammam. Guests frequently appreciate the presence of the pool, especially after a day on the slopes, enjoying the combination of swimming and relaxation. The pool provides a pleasant escape, contributing positively to the overall value of the stay.
However, reviews indicate that the pool's water temperature is often colder than expected, which can detract from the experience. Despite some concerns about maintenance and cleanliness, when the pool is accessible and properly heated, it is a cherished feature, particularly for families with children.
Additionally, the inclusion of the spa in the price is noted as a substantial benefit, alongside the general positive reception of the hammam. There's a warmth in the welcoming atmosphere created by the staff, which complements the enjoyment of the pool and spa facilities.
While improvements could be made in maintaining consistent pool temperatures and enhancing the changing facilities, the overall ambiance and the scenic views contribute to a memorable stay in this serene location.
Location Show Map
Location
Convenient parking and easy access, even during winter, are frequently mentioned benefits, making arrivals and departures hassle-free. Guests also value the calmness of the area, noting the absence of noise from cars or other disturbances at night. This makes it an ideal spot for a peaceful retreat.
The location is equally appealing for both winter and summer stays, although some suggest it's particularly advantageous during the ski season. Its proximity to the lake and other natural attractions offers plenty of seasonal outdoor activities.
In addition to its strategic location, guests also commend the welcoming and responsive staff, clean accommodations and the availability of amenities like a swimming pool and jacuzzi, ensuring a comfortable and enjoyable stay. However, it is worth noting that a few guests pointed out some issues with cleanliness and the condition of the apartments, indicating room for improvement in these areas.
Overall, the combination of an excellent location, spectacular views and good facilities makes Vacancéole - Les Chalets de l'Isard a favored choice for a ski holiday or a relaxing mountain getaway.
Rooms
Beds
However, it is important to be aware that some guests have reported issues such as uncomfortable beds, old and worn mattresses and in some cases, bed bugs. There are mentions of uncomfortable sofas and bedding that wasn't very clean, which detracts from the overall experience. Despite these concerns, the staff is praised for being available and helpful, which adds to the accommodation's appeal.
Cleanliness
On the other hand, numerous reviews highlighted significant concerns. Recurring issues involved a lack of acceptable cleanliness, dirty carpets, unkempt common areas and moldy bathrooms, which emitted unpleasant odors. Guests also reported encountering dirty and outdated apartments with some noting damaged or burnt furnishings. The pool and spa facilities, while appreciated for their warmth, were criticized for inadequate maintenance.
Overall, while some aspects of cleanliness met guests' expectations, the hotel has inconsistent standards that detract from the overall experience.
Staff
The hotel staff, including specific mentions of individuals like Coline and Lucas, are noted for providing excellent service and going the extra mile to make guests feel at home. The professionalism and dynamic approach of the welcoming team contribute significantly to the positive experience, complemented by their multilingual capabilities, which help bridge any communication gaps.
However, there are occasional remarks about less favorable interactions with some guests encountering less experienced or less pleasant members of the team. Despite this, the overwhelming consensus points to a team that is friendly, accommodating and dedicated to ensuring a pleasant stay for all visitors.
Overall, the staff at Vacancéole - Les Chalets de l'Isard are a highlight of the guest experience, contributing to the welcoming atmosphere and enhancing the comfort and enjoyment of the scenic location.
Pool
However, reviews indicate that the pool's water temperature is often colder than expected, which can detract from the experience. Despite some concerns about maintenance and cleanliness, when the pool is accessible and properly heated, it is a cherished feature, particularly for families with children.
Additionally, the inclusion of the spa in the price is noted as a substantial benefit, alongside the general positive reception of the hammam. There's a warmth in the welcoming atmosphere created by the staff, which complements the enjoyment of the pool and spa facilities.
While improvements could be made in maintaining consistent pool temperatures and enhancing the changing facilities, the overall ambiance and the scenic views contribute to a memorable stay in this serene location.
Yes, Vacancéole - Les Chalets de l'Isard has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Vacancéole - Les Chalets de l'Isard.
Yes, Vacancéole - Les Chalets de l'Isard welcomes dogs.
No, parking facilities aren't available at Vacancéole - Les Chalets de l'Isard.
No, Vacancéole - Les Chalets de l'Isard doesn't have a gym.
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