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Summary of reviewsHotel Cristallo offers a remarkable stay on the Italian Riviera, owing to its prime location, exceptional amenities and warm hospitality. Nestled amid scenic greenery with breathtaking views of the sea and mountains, the hotel is conveniently situated near stunning beaches and picturesque villages like Tellaro, making it an ideal base for exploring the Gulf of Poets, Cinque Terre and other nearby attractions. The tranquil ambiance and easy access to natural beauty make it perfect for relaxation and adventure alike.
One of the standout features of Hotel Cristallo is its breakfast, which consistently receives high praise for its quality, variety and abundance. Guests enjoy a wide range of sweet and savory options, including fresh homemade pastries, focaccia and traditional breakfast items, often served with a beautiful Mediterranean view. The breakfast experience is enhanced by polite and welcoming staff, who ensure the area's cleanliness and present the food meticulously.
While dinner options are limited within the hotel with no restaurant service available since 2019, guests appreciate the opportunity to enjoy an aperitif on the terrace. Nearby restaurants offer diverse dining options, allowing guests to explore local culinary delights.
The rooms at Hotel Cristallo cater to various preferences and are consistently noted for their cleanliness and spaciousness. Many rooms feature stunning sea views from large terraces, contributing to a serene and inviting atmosphere. Despite some feedback about outdated furniture and the need for bathroom renovations, the overall comfort and cleanliness of the rooms remain strong points.
Hotel Cristallo excels in its immaculate cleanliness with guests frequently praising the meticulous housekeeping services that maintain both the rooms and common areas. The staff's attentiveness and dedication to creating a tidy environment significantly enhance the guest experience.
Guests also commend the exceptional staff at Hotel Cristallo, including owners Paolo and Marco, who are known for their helpfulness and problem-solving skills. The courteous and professional nature of the staff, from the reception to the cleaning crew, ensures a welcoming atmosphere and top-notch hospitality throughout the stay.
Hotel Cristallo offers free WiFi, though the connection can be inconsistent, especially in certain rooms. Guests should be aware that their internet experience might vary.
The hotel's proximity to various beaches is another attractive feature, though some visitors mention the challenges of accessing these due to steep stairs or rocky descents. Despite the potential crowded conditions, the beaches are described as beautiful with clean sea water ideal for snorkeling.
Parking at Hotel Cristallo is a significant advantage with abundant and secure options available. The attentive staff and organized parking services contribute to a hassle-free experience for guests.
Families will find Hotel Cristallo particularly welcoming, thanks to its child-friendly facilities and services. The warm atmosphere and helpful staff make it an excellent choice for family vacations, though the hotel might not be the best fit for families with very young children or elderly members.
While the beds receive mixed reviews with some guests finding them comfortable and others noting the need for improvement, Hotel Cristallo generally meets expectations for its three-star classification. The hotel offers good value for money, especially for budget-conscious travelers seeking a pleasant stay in a beautiful location. Despite some areas for improvement, Hotel Cristallo stands out for its superb breakfast, exceptional cleanliness and friendly staff, making it a highly recommended choice on the Italian Riviera. Show more
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Hotel near Golf Courses
Located in Lerici, this hotel offers a convenient base for accessing local golf courses. Its location provides easy access to the town's amenities and attractions.
Hotel near The Beach
The hotel is set along idyllic seaside cliffs with gorgeous ocean views. It is very clean, simple, with a great view and perfect location to feel the real Dolce Vita of the italian coast.
Hotel with Parking
Hotel Cristallo offers free private parking on site for guests.
3-Star Hotel
Situated in Lerici, Hotel Cristallo offers essential amenities and a convenient location. It serves as a reliable base for travelers seeking a comfortable and affordable stay while exploring the area.
Family Friendly Hotel
Room Types
Single Room with ShowerEn suite, air-conditioned room with free Wi-Fi, tiled floors and a TV with satellite channels. Some overlook the garden while others face a wall.
Double Room with Garden ViewEn suite, air-conditioned room with free Wi-Fi, tiled floors and a TV with satellite channels. Some overlook the garden while others face a wall.
Please specify bed preference when booking.
Triple Room with Sea ViewFeaturing a sea-view balcony, this room offers free Wi-Fi, air conditioning, and a TV with satellite channels.
Please specify bed preference when booking.
Double Room with Sea ViewEn suite room with tiled floors and sea-view balcony. Offers free Wi-Fi, air conditioning, and a TV with satellite channels.
Please specify bed preference when booking.
Economy Double RoomEn suite room located on the first floor. These units overlook a wall.
Double Room with Garden ViewFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Double Room with TerraceThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views.
About Hotel Cristallo
License: IT011016A19QJIBEST
Guest Reviews
8.5
Very Good
Location
Hotel Cristallo boasts a truly remarkable location, nestled amid scenic greenery with breathtaking sea and mountain views. Perched on a hill, this hotel offers easy access to stunning beaches just a short walk away. The proximity to the beautiful village of Tellaro and the historic town of Lerici enhances its appeal, making it a strategic base for exploring the Gulf of Poets, Cinque Terre and other nearby attractions. Convenient transportation options, including a shuttle service and nearby bus stops, make it easy to reach various destinations.
Guests appreciate the hotel's peaceful ambiance, amplified by the spectacular views from spacious rooms with balconies. The close access to multiple beaches through a comfortable staircase adds to the charm. The strategic positioning of the hotel offers an idyllic retreat close to natural beauty, making it perfect for relaxation and exploration alike.
The hotel also features ample private parking, contributing to a hassle-free stay. Guests frequently mention the top-notch breakfast, often enjoyed with sea views. Overall, Hotel Cristallo's prime location, combined with serene surroundings and excellent amenities, provides an ideal setting for a memorable stay on the Italian Riviera.
Breakfast
Hotel Cristallo's breakfast offerings have consistently garnered high praise from guests, making it a standout feature of their stay. Guests are particularly impressed by the vast variety and abundance with many highlighting the wide range of sweet and savory options available. The breakfast buffet is described as extensive, well-taken-care-of and exceptionally diverse, leaving no item missing.
Fresh homemade pastries, focaccia and a plethora of high-quality products are frequently mentioned, adding a personal and luxurious touch to the meal. Freshly baked goods such as croissants, jams and cakes, alongside options like scrambled eggs and other hearty items, ensure all tastes are catered to, from vegetarian choices to traditional offerings. The breakfast is not only generous but often features a beautiful Mediterranean view, enhancing the dining experience.
Diners appreciate the meticulous presentation and the polite, welcoming service from the staff. Several reviews also emphasize the excellent cleanliness of both the breakfast area and the rooms. Some unique aspects include the opportunity to enjoy an aperitif on the terrace and the availability of a buffet that, despite being self-serve, sometimes offered table service upon request.
Overall, breakfast at Hotel Cristallo is characterized by its remarkable quality, variety and abundance, consistently leaving guests satisfied and eager to return.
Dinner
For those seeking a delightful dining experience while staying at Hotel Cristallo, there are some notable points to consider. Guests consistently praise the fantastic breakfast, highlighting its homemade appeal and friendly service. The hotel provides a cozy and pleasant atmosphere with a nice view from the bar and restaurant area.
However, dinner options at the hotel are somewhat limited. While Marco's homemade breakfast gets rave reviews, no restaurant service has been available at Hotel Cristallo since 2019, which some guests find disappointing. Instead, guests are recommended to explore nearby restaurants, including a perfect option for lunch or dinner just a short distance away. An evening aperitif is a highly recommended experience with generous apericena offerings that guests found very enjoyable.
For those planning their stay, it's worth noting that the nearest restaurant is about a 10-minute journey up the mountain and there are limited shuttle services in the area. Additionally, there are some restrictions around dining options, potentially making a half-board service a valuable addition the hotel might consider in future.
In summary, while Hotel Cristallo excels in breakfast and aperitif services with a welcoming staff and reasonable prices, guests should be prepared to venture out for dinner, utilizing nearby dining options in Leriči and surrounding areas to complement their stay.
Rooms
Hotel Cristallo offers a range of rooms that cater to a variety of preferences, consistently praised for their cleanliness and spaciousness. Many rooms provide stunning views of the sea, particularly those with large terraces, enhancing the overall guest experience. The rooms are often described as comfortable and functional with amenities such as mini-fridges, TVs and air conditioning adding to the convenience.
Guests frequently highlight the exceptional tidiness maintained by the cleaning staff, ensuring a pleasant stay. The rooms are generally bright and well-organized, contributing to a serene and inviting atmosphere. Despite some feedback about the outdated furniture and the need for bathroom renovations, the overall comfort and cleanliness remain strong points.
While some rooms located at the back of the hotel may offer less appealing views, they are still noted for their cleanliness and practicality. The size of the rooms varies with some being more compact yet still functional and others offering more generous space, including bathrooms that are both spacious and well-maintained.
In summary, Hotel Cristallo excels in providing clean, comfortable and well-maintained rooms, many with breathtaking sea views. Though there are areas for improvement, particularly with some older fixtures, the overall quality and service leave a positive impression on guests.
Beds
Many guests at Hotel Cristallo appreciated the comfort of the beds, highlighting well-sized and comfortable options that contributed to their overall rest. However, there were frequent mentions of hard and uncomfortable beds. Some guests found the mattresses a bit firm, though it didn't prevent them from sleeping well. Others noted that the beds were outdated and in need of refurbishment with some double beds actually being two single beds put together, which did not contribute positively to their comfort. While the hotel itself was described as comfortable and quiet, there were several comments suggesting that the bedding needs reconsideration to ensure a more universally comfortable sleeping experience. The issue of beds being too small also came up, indicating room for improvement in accommodating the needs of different guests.
Cleanliness
Hotel Cristallo stands out for its exceptional cleanliness, making it a reliable and welcoming choice for travelers. Guests consistently praise the hotel for its immaculate conditions, where rooms are not only very clean but also well-maintained. Housekeeping services ensure fresh towels and thorough cleaning of the rooms, adding to the overall positive experience.
Visitors frequently note the excellent cleanliness of the entire facility, from individual rooms to common areas. Despite some mentions of the hotel being somewhat outdated, the pristine condition of the space more than compensates. The well-organized and tidy environment creates a sense of comfort and ease.
With repeated affirmations of impeccable cleanliness and the attentive housekeeping staff, it is clear that Hotel Cristallo prioritizes maintaining a spotless and inviting atmosphere.
Staff
Hotel Cristallo is renowned for its exceptional staff who consistently receive high praise from guests. Visitors frequently comment on the very helpful, pleasant and friendly nature of the staff with particular mentions of the owners Paolo and Marco for their attentiveness and problem-solving skills. The personnel are described as courteous, considerate and always ready to attend to consumer queries, ensuring a welcoming atmosphere throughout the stay.
Reviewers consistently highlight the kindness, professionalism and efficiency of the team, including specific mentions of the cleaning staff and breakfast service. The hotel's warm and friendly reception staff contribute to the overall positive experience, making guests feel at home. Despite a few mentions of staff being less warm, the majority of reviews underline the superb service and top-notch hospitality.
The hotel's staff go beyond the average service level with many guests appreciating their attentiveness and willingness to help. The combination of friendly interactions and efficient service makes Hotel Cristallo stand out as a place where visitors feel genuinely welcomed and well-cared for, contributing significantly to a pleasant and memorable stay.
Wi-Fi
Hotel Cristallo offers free WiFi throughout the hotel and when it works, it functions well with a good connection. Some guests appreciated the careful attention to detail and found the internet service to be functional and decent. However, it's worth noting that the WiFi experience can vary. Several reviews mentioned issues like slow or intermittent Wi-Fi, especially in certain rooms and occasional disconnections. Additionally, some guests felt the WiFi service could be improved and noted that it was free only part of the day. While there are positive comments about the connection, future guests should be aware that their internet experience might not always be consistent.
Beach
Hotel Cristallo offers its guests a prime location near various beaches, making it an attractive choice for seaside enthusiasts. Guests frequently highlight the hotel's proximity to the beach, often noting that it's just a few minutes or even steps away. Fiascherino Beach and other nearby beaches can be reached on foot with distances ranging from 200 meters to 10 minutes of walking.
However, the accessibility of these beaches can be challenging for some due to steep stairs or rocky descents. The beaches themselves tend to be small and can become crowded, especially by mid-morning. Despite this, visitors describe them as beautiful with clean sea water perfect for snorkeling.
Some reviews mention private and public beach options with the public areas often being described as tiny and overcrowded. For those looking for more comfort, rentable loungers are available and a useful shuttle service helps guests access the beach more conveniently.
Overall, while the beaches near Hotel Cristallo boast picturesque settings and clear waters, guests might want to prepare for the bustling and sometimes cramped conditions, as well as the physical effort required to reach them.
Parking
Hotel Cristallo offers an excellent and secure parking experience for its guests with many reviews praising its convenience and abundance of spaces. Guests appreciate the free and convenient parking options, noting that it is easily available and always ample. The indoor and private parking facilities are particularly highlighted as a significant advantage, providing a secure environment, often guarded and managed with care by attentive staff.
Though some guests found the parking management to be complex and occasionally chaotic, the availability of internal parking remains a significant plus. The organized efforts of the parking manager and porters, who meticulously handle the cars, ensure a smoother experience.
Overall, the free parking, despite the high demand in the area, is seen as a major benefit, making stays at the hotel more convenient and stress-free. The addition of abundant breakfast and a helpful shuttle bus service further enhances the stay, providing comprehensive amenities alongside commendable parking features.
Family
Hotel Cristallo has carved out a reputation for being a family-friendly haven, superbly suited for guests traveling with children. The surroundings are welcoming and conducive to family activities, often being praised as a great place for kids. Families booking rooms at this charming, family-run establishment have found the arrangements perfectly tailored to their needs, ensuring both comfort and convenience.
The hotel's atmosphere exudes a warmth and graciousness that extends to families with child-friendly facilities and services designed to keep younger guests entertained and comfortable. The ample space on the terrace offered an additional benefit for families looking for a relaxing and safe outdoor area.
Reviewers also frequently mention the hotel's cleanliness, politeness and the extraordinary kindness and helpfulness of the staff, which contribute to a highly recommended experience for both families and couples. Despite mostly positive feedback, it's worth noting that the hotel may not be the best fit for families with very young children or elderly people. Overall, Hotel Cristallo stands out as an excellent choice for a pleasant and accommodating family stay.
3 Star
Hotel Cristallo has received commendation for living up to its three-star rating. Guests consistently noted that the hotel meets expectations for a three-star classification with services and facilities appropriately aligned with this standard. Many highlighted that it is a great fit for budget-conscious travelers, offering good value for money when compared to other similar hotels.
While the hotel's decor and structure have been described as somewhat outdated, those passing through or on short stays found it a fitting choice. The breakfast has been particularly praised, being noted as excellent for a three-star establishment. Despite some remarks on the aged appearance of the furnishings and rooms, the overall sentiment indicates that Hotel Cristallo comfortably fulfills the requirements for its rating, providing a satisfactory experience for its guests.
No, Hotel Cristallo doesn't have any pool.
No, a spa isn't available at Hotel Cristallo.
No, Hotel Cristallo doesn't allow dogs.
Yes, parking facilities are available at Hotel Cristallo.