Hyatt Centric Campestre Leon

Leon 21.17083300, -101.73286800 , Blvd Paseo De Los Insurgentes 3360, Col. San José De Las Piletas (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hyatt Centric Campestre Leon is celebrated for its modern design and convenient accessibility, particularly for those seeking a peaceful environment slightly removed from the city's hustle. Located in the northern area of León, close to a small square with numerous amenities such as restaurants, Starbucks and Walmart, it offers a serene stay with essential services nearby. Although some guests note its distance from the highway and central city spots, the location still receives high praise for balancing tranquility and convenience.

The breakfast at Hyatt Centric Campestre Leon garners largely positive feedback, praised for its rich, complete and tasty offerings. Guests appreciate the buffet selection and the attentive service from the staff, though a few have wished for more variety and were disappointed by the lack of inclusion in their stay package. Despite these minor critiques, the abundant, healthy breakfast options add to the overall guest experience.

The rooms are a standout feature, impressing guests with their spaciousness, cleanliness and modern amenities. The sleek, warm design creates a cozy and stylish atmosphere with bathrooms particularly noted for their size and cleanliness. Slight issues like the absence of a door in one bathroom don't significantly detract from the overwhelmingly positive reception.

Cleanliness throughout the hotel is generally praised with many guests finding the rooms and common areas spotless and well-maintained. However, some inconsistencies in housekeeping, such as neglected room service and unclean areas like the pool and terrace, have been reported, indicating a need for more consistent maintenance.

Staff receive mixed reviews with many guests praising their friendliness, professionalism and attentive service. However, there have been concerns about inattentiveness and poor customer service from some staff members, particularly at reception and in the restaurant. These contrasts suggest variability in service quality.

The hotel's pool is appreciated for its spaciousness, design and scenic views, making it a popular spot for relaxation. However, concerns about cleanliness, water temperature and exposure to wind suggest improvements are needed in maintenance.

Parking is described as convenient and free, but the parking lot itself is criticized for being disorganized and dirty with issues like excessive wait times for valet service and non-functional elevators.

Finally, the beds at Hyatt Centric Campestre Leon receive overwhelmingly positive feedback for their comfort with many guests highlighting the excellent quality of both beds and pillows. While preferences vary, the majority enjoy a very comfortable and restful sleep experience.

Overall, the Hyatt Centric Campestre Leon shines with its modern design, convenient location and comfortable rooms, although some areas, particularly housekeeping and staff consistency, could benefit from improvement to ensure a uniformly excellent stay.
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Categories
Family Friendly Hotel
Considered a luxury option, it may provide enhanced amenities and services suitable for families looking for a premium experience.

Hotel with Swimming Pool
This hotel offers a modern and stylish experience with a focus on guest comfort. The pool area is well-maintained and provides a relaxing environment. The hotel is also praised for its convenient location and excellent service.

  Outdoor Pool  


Business Hotel
The Hyatt Centric Campestre Leon provides five distinct event spaces totaling almost 6,000 square feet. It has customizable rooms suitable for business meetings and events. It also offers amenities such as room service, a concierge service, and airport transfers.

Hotel with Parking
This hotel offers secure on-site parking. It is well-situated and provides easy access to nearby attractions.

Hotel with Outdoor Pool
This hotel features an outdoor pool located on the rooftop, offering a unique setting. The pool is heated and includes a poolside bar and a kids area, making it suitable for both relaxation and families.

Luxury Hotel

Hotel with Gym

5-Star Hotel

Room Types
Double Room with Two Double Beds Guests will have a special experience as this quadruple room features a fireplace. The spacious quadruple room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

King Room This quadruple room features a fireplace. The spacious quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

King Room with Tub This double room's standout feature is the fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
The Hyatt Centric Campestre Leon boasts a modern design and is conveniently accessible. Its location receives a mix of opinions with many praising it as excellent and well-suited for their needs. Situated in the northern area of León, the hotel is in proximity to the metropolitan park and several shopping centers. Guests appreciate its position next to a small square, surrounded by restaurants, Starbucks and a Walmart, providing various amenities within reach. While some guests note that the hotel is a bit far from the highway and important city places, it offers a peaceful environment away from the city's hustle and bustle. Transportation to the city center can take about 10-15 minutes by car or Uber, balancing convenience with tranquility. Overall, the location caters well to those looking for a serene stay with essential services nearby.

Breakfast
Hyatt Centric Campestre Leon's breakfast offerings receive largely positive feedback from guests. Many commend the breakfast as excellent, noting it as rich, complete and very tasty. Patrons appreciate the great buffet selection and highlight the attentive service provided by the staff. Facilities are often described as impeccable, further enhancing the dining experience.

However, a few guests express a desire for more variety with some finding the menu a bit basic considering the room cost. This opinion doesn't overshadow the overall sense of satisfaction, as the abundance and healthiness of the breakfast options are still praised. Some guests also express disappointment over breakfast not being included in their stay or having fewer options than expected.

Despite these minor criticisms, the general consensus remains positive with many enjoying the good, abundant and healthy breakfast choices available at the hotel.

Rooms
Hyatt Centric Campestre Leon's rooms impress with their spaciousness and modern amenities. The rooms are not only clean and comfortable but also boast a sleek, warm design that is both cozy and stylish. The bathrooms, in particular, stand out for their cleanliness and generous size, although a minor issue was noted with one bathroom lacking a door.

Guests appreciate the thoughtful room layouts, complete with new materials and exceptional decorations. The furniture and overall decor add a touch of elegance and features like room doorbells enhance the stay experience. The facilities throughout the hotel are modern and well-maintained, contributing to a pleasant and comfortable visit.

Overall, the rooms are highly regarded for their spaciousness, modern furnishings and thoughtful design, making them a standout feature of the Hyatt Centric Campestre Leon.

Beds
Hyatt Centric Campestre Leon receives overwhelmingly positive feedback for its beds with many guests describing them as very comfortable. A common sentiment is the delight found in both the beds and pillows with some even claiming it to be the best they've ever slept in. The hotel’s commitment to comfort is evident in the recurring mentions of super comfortable beds. However, it's important to note that preferences vary and some guests found the mattresses too soft, while others considered them extremely hard. There were also comments about the pillows being either too hard or very thick. Overall, despite a few divergent opinions, the majority of guests seemed to enjoy a comfortable and clean sleeping experience.

Cleanliness
At the Hyatt Centric Campestre Leon, cleanliness garners mixed feedback from its guests. Many reviews highlight positively that the hotel is super clean with modern and spotless facilities. Numerous guests appreciated the large, comfortable rooms and spacious bathrooms. The cleanliness of both rooms and common areas was frequently praised with many enthusiasts noting that everything from the beds to the bathrooms appeared new and in perfect condition.

However, not all feedback is glowing. Some reviews reveal inconsistencies in housekeeping, including neglected room service, unclean areas like the pool and terrace and specific issues such as unemptied garbage bins and leftover items in the rooms. These lapses in cleanliness have left a few guests dissatisfied, indicating that while the hotel excels in many aspects, there is room for improvement to ensure a consistently pristine experience for all visitors.

Staff
Guests at the Hyatt Centric Campestre Leon have offered mixed feedback regarding the staff. On the positive side, many guests have praised the friendliness and attentiveness of the staff, describing them as super friendly, professional and clearly enjoying their work. These guests felt well looked after, highlighting the excellent service and the kindness and warmth of the people working there. Some reviews also commend the helpfulness of the phone staff and the overall positive atmosphere created by the friendly service team.

However, there are notable concerns from other reviewers. Several guests found the reception staff to be inattentive with some pointing out that specific team members need additional training. Issues such as rudeness, lack of proper customer service and a general attitude of indifference were mentioned, particularly in the restaurant and during check-in. Incidents of staff pressuring guests to leave their rooms and instances of little spirit of service were also highlighted. These contrasting experiences suggest an inconsistency in the level of service provided by different staff members at the hotel.

Pool
The pool at Hyatt Centric Campestre Leon has received mixed feedback from guests. Many reviewers appreciated its spaciousness and open-air design, highlighting that it has a bar and offers excellent views, making it a notable spot for relaxation. Descriptions such as very nice and spectacular were common, indicating positive impressions.

However, there were several concerns regarding cleanliness and maintenance. Some guests found the pool to be dirty at times, attributing it to factors like rain or insufficient upkeep. Additionally, the water temperature was a recurring issue with multiple mentions of the pool being very cold and in some cases, conversely too hot. Exposure to wind was also noted as a minor drawback.

Despite these issues, the pool area remains a popular feature among guests, though it could benefit from more consistent maintenance to enhance the overall experience.

Parking
Parking at the Hyatt Centric Campestre Leon has been described as a very convenient feature and it is free for guests. However, the parking lot itself has been criticized for being disorganized with reports of it being dirty and cluttered with old furniture. Guests have noted inadequacies in the valet parking service, mentioning that attendants are often not readily available in the bay and that the wait times to drop off or pick up vehicles can be excessive. There have also been complaints about the parking elevator not working and a lack of control for entering the parking area, leading to some confusion about where vehicles can be parked. Overall, while the convenience and cost are appreciated, the actual experience of using the parking facilities and valet service appears to need improvement.


Yes, Hyatt Centric Campestre Leon has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hyatt Centric Campestre Leon.

No, Hyatt Centric Campestre Leon doesn't allow dogs.

Yes, parking facilities are available at Hyatt Centric Campestre Leon.

Yes, Hyatt Centric Campestre Leon has a gym.

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