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Summary of reviewsCity Express Plus by Marriott Leon Centro de Convenciones has received commendations, primarily for its phenomenal location. Positioned centrally in León, it provides easy access to the exhibition hall, convention center, stadium and fairgrounds, which are all within walking distance. This strategic location makes it ideal for attendees of various events such as concerts, fairs and sporting activities and for those visiting for exams or arriving from the bus terminal. Guests also appreciate its clean and safe facilities, friendly staff and beautiful city views, which enhance the vibrant area’s allure.
While reviews of the breakfast service are mixed, a portion of guests have found it to be very good. Praise has been given for the well-spaced dining area, though many guests feel the breakfast offerings lack variety and quality, often running out before closing time and suggest extending the cut-off time from 9 am to 10 am. There have also been some concerns about staff attitude during breakfast service.
The rooms at the hotel are generally highly praised for their comfort, modern design and cleanliness. The spacious and elegant rooms, along with comfortable beds, are common compliments. Although there are occasional mentions of cramped conditions or small showers, the overall sentiment is positive with most guests finding the rooms to be well-maintained and pleasant.
Cleanliness throughout the hotel is another aspect that receives high marks from guests. Even though some have reported isolated issues such as dirty rooms or stained floors, the vast majority find the environment to be spotless and well-maintained. This is complemented by the friendly and attentive staff, who consistently provide excellent service and personalized attention.
Beds are often described as super comfortable, though a minority of guests have found them too hard or uncomfortable. Despite these occasional criticisms, the general feedback indicates that the beds significantly contribute to a pleasant stay.
Overall, City Express Plus by Marriott Leon Centro de Convenciones is widely praised as a clean, affordable and conveniently located hotel with excellent service. Guests appreciate the good value for money, the friendly and dedicated staff and the strategic location that makes it a top choice for travelers in León. Show more
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Categories
Business Hotel
Located near the convention center, this City Express Plus property is suited for business travelers. The City Express brand typically offers business-related amenities.
Hotel with Parking
The hotel offers on-site parking for guests. It's conveniently located near the convention center, making it ideal for event attendees.
Accessible Hotel
This hotel offers accessible on-site parking, including van accessible parking. The main entrance, business center, fitness center, and meeting spaces are all accessible with accessible routes from the public entrance. Guest rooms feature accessible vanities, bathtub grab rails, and bathtub seats. The property has elevators and service animals are welcome.
4-Star Hotel
This hotel is noted for its convenient location near the convention center. It offers comfortable and efficient accommodations suitable for business travelers.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Room Types
King RoomThe spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Double Room with Two Double BedsThe spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV with cable channels. The unit offers 2 beds.
Superior King Room with Sofa BedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
City Express Plus by Marriott Leon Centro de Convenciones is a hotel lauded for its exceptional location, making it a prime choice for travelers with various interests in León. Positioned directly across from the exhibition hall and close to the convention center, it is especially convenient for guests attending events at these venues. The hotel's central location provides easy access to the polyforum area, stadium and the León fairgrounds, which are all within walking distance. This accessibility makes it an excellent option for those attending concerts, fairs or sporting events.
The hotel also offers an advantageous base for visitors taking exams at ENARM or those arriving or departing from the bus terminal. Guests frequently praised the cleanliness, safety and comfort of the facilities. The staff’s friendliness and the overall cleanliness further enhance the pleasant stay experience. Moreover, guests appreciated the beautiful views of the city from the hotel, enhancing their stay in this vibrant area.
In summary, the City Express Plus by Marriott Leon Centro de Convenciones is recognized for its excellent, central location, making it an ideal choice for various activities and events in León. The combination of good service, comfortable facilities and strategic location makes it a noteworthy option for travelers.
Breakfast
Reviews of the breakfast at City Express Plus by Marriott Leon Centro de Convenciones show mixed experiences. On the positive side, some guests appreciated the breakfast as very good, highly recommended and even described it as excellent and really great. The spacious area where breakfast is served also garnered appreciative comments.
However, the overall consensus leans towards dissatisfaction. Common complaints include the breakfast being too basic, poor, limited and monotonous. Several reviews noted that the breakfast offering was very scarce, often running out of items before the scheduled end time. Guests expressed disappointment over the quality and variety of food provided with many mentioning that it was just bread, coffee, fruit and basic slices of ham and cheese.
There is also frustration regarding the breakfast schedule, which ends at 9 am. Many guests felt this timing was too short and suggested extending hours till 10 am. Furthermore, some reviews highlighted unpleasant experiences related to staff attitudes and the overall management of the breakfast service. The general sentiment indicates that while the breakfast has its merits, there is significant room for improvement in both variety and quality.
Rooms
Guests of City Express Plus by Marriott Leon Centro de Convenciones generally praise the hotel rooms for their comfort and cleanliness. Many reviews highlight the spaciousness of the rooms and their modern, elegant design. The beds, in particular, receive positive remarks for their comfort. Several guests mention the rooms being spotless and well-maintained, adding to an overall sense of tidiness and pleasantness.
While there are occasional mentions of room sizes feeling cramped or the shower being small, for the most part, visitors find the rooms to meet expectations. Instances of rooms not being ready upon arrival and comments about the simplicity of some rooms are noted, but these remarks are less frequent. Despite these occasional issues, the consensus is that the rooms at this hotel are comfortable, clean and a solid choice for travelers.
Beds
Many guests have found the beds at City Express Plus by Marriott Leon Centro de Convenciones to be super comfortable and relaxing, contributing positively to their stay. The comfort of the beds is often highlighted, enhancing the overall experience. There are mentions of excellent comfort combined with convenient location and a good price-benefit ratio. However, some guests experienced discomfort, noting that the mattresses and pillows were hard, high or simply uncomfortable. While a significant number of visitors appreciated the comfortable beds, there are a few who found the beds to be small or not up to their standards.
Cleanliness
City Express Plus by Marriott Leon Centro de Convenciones impresses guests with its exemplary standards of cleanliness. Visitors frequently highlight the excellent cleanliness of the rooms and the overall immaculate state of the facilities. The hotel consistently delivers a spotless environment with many reviews noting rooms being very clean, tidy and comfortable.
Additionally, the sense of hygiene extends to all areas of the establishment, including minimal but well-maintained common facilities. The hotel's modern and super clean atmosphere further contributes to guests' comfort and satisfaction.
However, a few negative remarks suggest inconsistency in cleanliness with some reports of dirty rooms, stained floors and bathroom issues. These isolated incidents seem to contrast with the predominant feedback praising the hotel's cleanliness efforts.
The hotel's staff often receive commendations for their friendliness and excellent attention, complementing the cleanliness and enhancing the overall guest experience. While issues with WiFi connectivity and inadequate food supply during peak occupancy were noted, the overall sentiment clearly leans towards a clean, well-maintained and pleasant stay at City Express Plus by Marriott Leon Centro de Convenciones.
Staff
City Express Plus by Marriott Leon Centro de Convenciones receives high praise from guests for its consistently outstanding staff service. The reviews highlight the staff as being exceptionally friendly, very attentive and helpful. Many guests noted the excellent attention they received upon arrival, which set a positive tone for their stay. Despite occasional high volumes of visitors, the staff maintained their professionalism and courtesy, ensuring that guests felt well cared for. Several reviews specifically mentioned the personalized attention from the Reception team, underscoring the staff's commitment to meeting individual needs. In comparison to experiences at other hotels, this City Express Plus location stands out for its commendable service and the welcoming demeanor of its employees. The consistent mention of good, great and excellent service across multiple reviews reinforces the hotel's reputation for prioritizing guest satisfaction.
4 Star
City Express Plus by Marriott Leon Centro de Convenciones has garnered positive feedback from its guests, who appreciate the hotel's combination of affordability, cleanliness and excellent service. Visitors agree that the pricing is reasonable for a night's stay, describing it as good value for money. The facilities meet basic needs effectively with many pointing out the cleanliness and well-maintained condition of both the rooms and overall premises. The hotel's strategic location is highlighted as a major plus, conveniently situated near the fairgrounds, exhibition center, Parque Explora and the leather zone.
Guests consistently praise the staff for their excellent service and attentiveness, further enhancing their stays. Statements such as perfect and everything is very good reflect the uniform satisfaction regarding all aspects, emphasizing the location, staff interaction and room standards. In summary, City Express Plus by Marriott Leon Centro de Convenciones is recognized as a recommendable option in its area, excelling in service, cleanliness and overall guest experience.
No, City Express Plus by Marriott Leon Centro de Convenciones doesn't have any pool.
No, a spa isn't available at City Express Plus by Marriott Leon Centro de Convenciones.
No, City Express Plus by Marriott Leon Centro de Convenciones doesn't allow dogs.
Yes, parking facilities are available at City Express Plus by Marriott Leon Centro de Convenciones.
Yes, City Express Plus by Marriott Leon Centro de Convenciones has a gym.