The Constance by The Lenox Collection
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Summary of reviewsThe Constance, The Whitlock, & The Dewey By The Lenox Collection are celebrated for their exceptional location in the heart of Lenox, offering guests the perfect base to explore the charming town and its historic surroundings. Visitors consistently praise the beautifully maintained properties for their proximity to local attractions like Tanglewood and the vibrant downtown area, which is home to an array of restaurants, coffee shops, and boutiques. The tranquil yet central location provides ease of access and a peaceful retreat, further enhanced by the historic charm of the buildings and elegant interior design.
Breakfast at these properties is mostly well-received, with a focus on fresh and healthy options such as fruit, yogurt, and pastries. However, there is room for improvement in terms of variety and organization, with some guests noting the simplicity of the offerings and occasional inconvenience of off-site locations.
The rooms are often highlighted for their spaciousness, cleanliness, and comfort, with guests appreciating features like cozy beds, high-end linens, and historic charm. While some areas such as small bathrooms and lack of in-room amenities could be enhanced, the overall ambiance and comfort levels leave a positive impression.
Cleanliness is a strong suit for The Lenox Collection, with guests frequently praising the immaculate condition of the rooms and the well-maintained grounds. While some issues such as dim lighting and heating units were noted, the dedication to a welcoming environment is evident.
The staff at these properties are consistently highlighted for their exceptional service, with guests raving about the warm, welcoming, and knowledgeable team. Their attentiveness and genuine care contribute significantly to the overall positive experience, with the 24/7 availability of tea and coffee being a particularly appreciated detail.
Parking is generally convenient, with ample free parking available, though it can be slightly challenging during peak times. Lastly, the beds receive considerable praise for their comfort, contributing to a restful night's sleep and enhancing the cozy experience.
Overall, The Constance, The Whitlock, & The Dewey By The Lenox Collection provide an enjoyable stay characterized by location convenience, cleanliness, friendly staff, and comfortable accommodations, making them a preferred choice for travelers visiting Lenox.
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Breakfast at these properties is mostly well-received, with a focus on fresh and healthy options such as fruit, yogurt, and pastries. However, there is room for improvement in terms of variety and organization, with some guests noting the simplicity of the offerings and occasional inconvenience of off-site locations.
The rooms are often highlighted for their spaciousness, cleanliness, and comfort, with guests appreciating features like cozy beds, high-end linens, and historic charm. While some areas such as small bathrooms and lack of in-room amenities could be enhanced, the overall ambiance and comfort levels leave a positive impression.
Cleanliness is a strong suit for The Lenox Collection, with guests frequently praising the immaculate condition of the rooms and the well-maintained grounds. While some issues such as dim lighting and heating units were noted, the dedication to a welcoming environment is evident.
The staff at these properties are consistently highlighted for their exceptional service, with guests raving about the warm, welcoming, and knowledgeable team. Their attentiveness and genuine care contribute significantly to the overall positive experience, with the 24/7 availability of tea and coffee being a particularly appreciated detail.
Parking is generally convenient, with ample free parking available, though it can be slightly challenging during peak times. Lastly, the beds receive considerable praise for their comfort, contributing to a restful night's sleep and enhancing the cozy experience.
Overall, The Constance, The Whitlock, & The Dewey By The Lenox Collection provide an enjoyable stay characterized by location convenience, cleanliness, friendly staff, and comfortable accommodations, making them a preferred choice for travelers visiting Lenox.
Bed & Breakfast near Ski Resorts
While not specifically a ski hotel, its location in Lenox provides access to nearby ski resorts.
Luxury Bed & Breakfast
Bed & Breakfast with Parking
4-Star Bed & Breakfast
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Situated in the heart of Lenox, The Constance, The Whitlock, & The Dewey By The Lenox Collection offer a remarkable base for exploring this charming town and its historic surroundings. Guests consistently praise the outstanding location of these beautifully maintained properties, highlighting their proximity to local attractions such as Tanglewood and the vibrant downtown area with its array of restaurants, coffee shops, and boutiques. Visitors can enjoy leisurely strolls to nearby destinations, appreciating the convenience of a central location while benefiting from a tranquil setting, slightly removed from the main hustle and bustle. The historic charm of the buildings, complemented by wrap-around porches and elegant interior design, creates an inviting atmosphere, making these inns a preferred choice for those seeking both ease of access and a peaceful retreat. With plentiful parking and friendly, helpful staff to enhance the experience, the Lenox Collection properties are ideally suited for travelers who value both location and comfort for their excursions in this picturesque part of Massachusetts.
The breakfast experience at The Constance, The Whitlock, & The Dewey by The Lenox Collection offers a variety of impressions from guests. Many reviews highlight the continental breakfast as delightful, with fresh fruit, yogurt, and a selection of pastries and muffins. Healthy options are praised, featuring lovely yogurts with granola and whole foods that satisfy morning appetites. Guests appreciate the thoughtful presentation and the array available, noting that it provides everything needed for a solid start to the day.
Despite such praise, there are areas needing improvement. Some guests feel the breakfast can be somewhat disorganized with a lack of choice, and there are comments on the absence of cooked options and the simplicity of offerings. The breakfast is sometimes located off-site, which is inconvenient for some, and the arrangement and setting can be cramped during busy hours. While many find the breakfast adequate and fulfilling, others suggest it falls short compared to expectations, likening it to more basic motel-style breakfasts. Overall, while breakfast at these venues is often enjoyed for its healthy and fresh selection, there is room to enhance the variety, organization, and service to fully meet guest expectations.
The hotels within The Lenox Collection, including The Constance, The Whitlock, and The Dewey showcase charming properties that impress their guests with spacious, clean, and well-equipped rooms. Perfect for a variety of stays, the rooms are often described as comfortable and welcoming, catering to guests' basic needs with a focus on aesthetics. Visitors relish the spaciousness and comfort, noting features like cozy beds, high-end linens, roll-top baths, and balconies that enhance their experiences. The historic charm of the buildings adds to the overall ambiance, creating an inviting atmosphere that leaves travelers feeling like they are enveloped in a warm hug. While some rooms could use additional decorative touches or in-room amenities like tea and coffee facilities, the cleanliness and thoughtful decoration generally receive high praise. The staff are known for their friendly and helpful demeanor, particularly noted in the breakfast area, contributing positively to the guests' overall experience. However, specific points of concern include small bathroom spaces and rail-less showers that may pose challenges for older guests. Despite minor issues like dampness, temperature regulation, or sparse decor, visitors laud the hotels for providing an enjoyable, relaxing stay, often expressing satisfaction with the room sizes and their comfort levels.
When it comes to bedding at 'The Constance, The Whitlock, & The Dewey By The Lenox Collection,' the prominent sentiment is comfort. Many guests noted the beds as not only comfortable but some even described them as the most comfortable they've experienced recently, highlighting how conducive they were to a restful night's sleep. Great bedding adds to the cozy experience, allowing travelers to unwind in comfort. The king-sized beds received particular praise for their comfort level. Although there were a few remarks about creaky floors and small beds, these seem to be outliers among largely positive feedback. While one guest found their mattress uncomfortable due to personal preference, the vast majority relished the plush, cozy beds that complemented their stay with relaxation and rejuvenation.
The guest reviews for The Constance, The Whitlock, & The Dewey By The Lenox Collection highlight a strong emphasis on cleanliness, with many visitors noting that the rooms and the entire building are consistently clean, comfortable, and well-maintained. Guests were particularly impressed by the beautifully maintained and attractive interiors, which deviate from the typical hotel chain design. Several patrons described their accommodations as super clean, with some praising the spacious and modern feel of the rooms.
The reception staff was frequently described as helpful and attentive, ensuring a smooth check-in and check-out process. The grounds of the property were well-kept, contributing to the overall positive experience. While the breakfast offering was considered basic, its cozy setting left a favorable impression.
Despite these positives, some reviews pointed out areas for improvement, such as dark rooms with inadequate lighting and a lack of thorough explanations from the staff. Additionally, issues with heating units and dirty carpets were noted, suggesting some variability in the condition of different rooms. Nevertheless, the consistent praise for cleanliness and comfort underscores the dedication to maintaining a welcoming environment for guests.
The Constance, The Whitlock, & The Dewey By The Lenox Collection consistently impress guests with their exceptional staff, leaving visitors raving about the warm and welcoming environment. The team is frequently described as friendly and knowledgeable, with a remarkable ability to enhance the overall experience. Travelers note how the staff is not only informative but also responsive to questions, always ready to provide valuable recommendations about the local area. Whether it's the cheerful reception staff or the dedicated managers, their attentiveness to guests' needs stands out, ensuring that any problems are swiftly addressed. Many reviewers appreciate the little touches, like 24/7 tea and coffee, further exemplified by a staff that goes above and beyond to accommodate requests. Regular mentions of the team being lovely and attentive highlight the genuine care they have for the visitors' comfort and enjoyment, making a stay at these hotels a pleasant and memorable experience.
The Lenox Collection, which includes The Constance, The Whitlock, and The Dewey, offers a convenient stay with easy access to free parking—a feature many guests appreciate. Located in an area where parking is typically a concern, the collection manages to provide an ample amount of parking spaces to cater to guests' needs. However, during peak times when the inns are fully booked, finding a parking spot might be a bit challenging. Despite this occasional inconvenience, guests generally find the parking situation satisfactory with adequate space available overall. While there may be some limitations when the inns are at capacity, the availability of free parking contributes positively to the guest experience.
Location Show Map
Location
Breakfast
Despite such praise, there are areas needing improvement. Some guests feel the breakfast can be somewhat disorganized with a lack of choice, and there are comments on the absence of cooked options and the simplicity of offerings. The breakfast is sometimes located off-site, which is inconvenient for some, and the arrangement and setting can be cramped during busy hours. While many find the breakfast adequate and fulfilling, others suggest it falls short compared to expectations, likening it to more basic motel-style breakfasts. Overall, while breakfast at these venues is often enjoyed for its healthy and fresh selection, there is room to enhance the variety, organization, and service to fully meet guest expectations.
Rooms
Beds
Cleanliness
The reception staff was frequently described as helpful and attentive, ensuring a smooth check-in and check-out process. The grounds of the property were well-kept, contributing to the overall positive experience. While the breakfast offering was considered basic, its cozy setting left a favorable impression.
Despite these positives, some reviews pointed out areas for improvement, such as dark rooms with inadequate lighting and a lack of thorough explanations from the staff. Additionally, issues with heating units and dirty carpets were noted, suggesting some variability in the condition of different rooms. Nevertheless, the consistent praise for cleanliness and comfort underscores the dedication to maintaining a welcoming environment for guests.
Staff
Parking
No, The Constance by The Lenox Collection doesn't have any pool.
No, a spa isn't available at The Constance by The Lenox Collection.
No, The Constance by The Lenox Collection doesn't allow dogs.
Yes, parking facilities are available at The Constance by The Lenox Collection.
No, The Constance by The Lenox Collection doesn't have a gym.
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