5-Star HotelSummary of reviews related to the '5 Star' categoryThe Chalet RoyAlp Hôtel & Spa is a five-star hotel located in a great location with a typically alpine atmosphere and excellent facilities. Most guests have had an exceptional experience with magnificent, spacious and comfortable rooms. The spa is also top-notch with quality treatments. However, some guests have noted that the price and star rating do not match and that the air conditioning is not available during hot summers. Additionally, a few reviews pointed out staffing issues, leading to mistakes and delays and making the hotel feel more like a production line than a five-star establishment. Some have also expressed disappointment with extras such as paying extra for eggs at breakfast. Nonetheless, the hotel has left many guests enchanted, making it a perfect spot for a couple's weekend or an incredible stay.
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