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Summary of reviewsBIG MAMA Leipzig is highly regarded for its central location, providing guests with easy access to Leipzig's main attractions and public transport, all within a quiet and peaceful environment. This prime location, paired with friendly staff and good room facilities, makes it an ideal base for exploring the city.
The breakfast offerings receive high praise for their quality, variety and overall experience. With a wide range of vegetarian, vegan and fresh homemade options, the breakfast buffet caters to various dietary preferences, making it a delightful start to the day. The cozy atmosphere and attentive breakfast service staff further enhance the dining experience, despite a few minor suggestions for more fruit and pastry options.
While the hotel lacks an in-house dining option, the adjacent restaurant provides a viable alternative. The on-site bar stands out for its cozy ambiance, good selection of beverages and skilled bartenders, offering guests a pleasant spot to unwind.
Rooms at BIG MAMA Leipzig are consistently praised for their spaciousness, cleanliness and modern amenities. Guests appreciate the generous room sizes, bright and functional designs and practical features like small kitchen areas. The comfort of the beds and the cozy atmosphere contribute to a positive stay, though some guests noted potential noise from the street and a lack of air conditioning.
Cleanliness is a standout feature with rooms and common areas being well-maintained and spotless. The friendly and helpful staff receive high marks for their professionalism and attentiveness, creating a welcoming atmosphere from check-in to check-out. Their readiness to assist with local recommendations and luggage storage enhances the overall guest experience.
Guests generally find the WiFi reliable and convenient, though some mention occasional connectivity issues in certain areas. Parking options are considered convenient and affordable with several nearby alternatives to the limited on-site parking.
Families will find BIG MAMA Leipzig an excellent choice with spacious family rooms equipped with kitchenettes and essential amenities. The hotel caters well to family needs, providing travel cots and child-friendly items on request. Its central location is perfect for family activities, such as visiting the nearby zoo.
The beds at BIG MAMA Leipzig are mostly praised for their comfort and size, though some guests reported variations in firmness. Overall, the hotel offers a favorable sleeping experience with quality bedding.
As a three-star establishment, BIG MAMA Leipzig delivers excellent value for money with competitive pricing, spacious and clean rooms and attentive staff. The hotel's design and cleanliness meet high standards, making it a recommended choice for shorter stays and those seeking affordability without compromising comfort and quality. Show more
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Categories
Dog Friendly Hotel
This hotel is known to be pet-friendly.
Business Hotel
This hotel explicitly offers a co-working office space with fully equipped desks and high-speed Wi-Fi. It also provides a dedicated meeting room with modern technology.
Hotel with Parking
This hotel offers hotel-owned parking spaces for a nightly fee, and advance booking is recommended due to limited availability. Self-parking is available.
Accessible Hotel
BIG MAMA Leipzig is classified as a barrier-free hotel, offering marked disabled parking spaces and wheelchair access. It provides accessible toilets and bathrooms, and is equipped with a lift, ensuring convenient access for guests with mobility challenges.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
3-Star Hotel
Room Types
Family RoomGuests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and an electric kettle. A seating area with a flat-screen TV, a desk and a private bathroom are provided in this family room. The unit offers 3 beds.
Single RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this single room. The unit has 1 bed.
Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this double room. The unit has 1 bed.
Deluxe Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
'BIG MAMA Leipzig' boasts an exceptionally central location, making it an ideal choice for visitors looking to explore Leipzig with ease. Strategically positioned right next to the main train station, it offers seamless access to public transport, making it convenient for both arrivals and departures. The proximity to the city center, just a short walk away, enhances the appeal, allowing guests to easily visit key attractions such as the zoo, Congress Center and the old town.
Many reviews highlight the hotel's prime location as a major advantage with numerous destinations like shopping areas, restaurants and historical sites all within walking distance. It serves as an optimal starting point for a wide range of activities, from city excursions to leisurely strolls. Despite being centrally located, the hotel is noted for its quiet environment, ensuring a peaceful stay even in the heart of the city.
Moreover, the location is complemented by friendly staff and good room facilities, contributing to a high overall satisfaction among guests. This makes 'BIG MAMA Leipzig' not only a practical but also a pleasant choice for travelers seeking a well-situated base to explore Leipzig.
Breakfast
The breakfast at 'BIG MAMA Leipzig' receives overwhelmingly positive feedback from guests, gaining high marks for its quality, variety and overall experience. Many highlight the wide selection of both vegetarian and vegan options, including homemade spreads, jams and fresh ingredients like muesli, dried fruits and wholemeal rolls. The breakfast buffet is noted for its abundance and diversity with numerous visitors praising the healthy dishes organic offerings and the fresh, homemade items that cater to various dietary preferences.
The atmosphere in the breakfast room is described as pleasant and cozy, contributing to an enjoyable dining experience. The breakfast service staff also receive consistent commendations for their friendliness and attentive nature. Guests appreciate the well-organized layout, which features a rich assortment of foods such as cheese, cold cuts, eggs, bacon, raw vegetables and fresh fruit, making it an ideal start to the day.
While some mention that the price of breakfast could be higher than average, many agree that it is worth it given the quality and variety of food offered. The presence of seating reservations and the thoughtful presentation of the food further enhances the overall breakfast experience.
Occasionally, guests noted areas for improvement, such as the desire for more fruit options or a wider variety of pastries. However, these minor critiques do not overshadow the general consensus that the breakfast at 'BIG MAMA Leipzig' is excellent and a standout feature of the hotel, providing a delightful, comprehensive and flavorful start to the day for both leisure and business travelers.
Dinner
BIG MAMA Leipzig features a charming and cozy bar in the entrance area, providing a welcoming spot for guests to unwind with a drink. The bar offers a good selection of beverages, including delicious and strong cocktails expertly mixed by skilled bartenders. It remains open at night, allowing late-night enjoyment of both alcoholic and non-alcoholic drinks like coffee.
Although the hotel lacks an in-house dining option, the adjacent restaurant offers an alternative, albeit sometimes a bit noisy. Overall, the hotel's bar stands out as a delightful bonus, serving simple yet satisfying refreshments at a comparatively inexpensive rate to other local cafes.
Rooms
The rooms at BIG MAMA Leipzig consistently receive positive feedback for their spaciousness, cleanliness and modern amenities. Many guests appreciate the generous room sizes with several describing the rooms as large, spacious and well-equipped. The bathrooms also receive similar praise for being ample and clean.
The rooms are noted for being bright and functional, catering well to both short stays and family needs with practical designs and sufficient space. Some rooms even come equipped with small kitchen areas, which add to their convenience. Comfort is another frequently mentioned theme with many guests finding the beds comfortable and the overall room atmosphere cozy and welcoming.
However, the reviews do highlight a few drawbacks. Street-facing rooms can be noisy due to tram sounds and some guests have found the lack of air conditioning problematic during the warmer months. Additionally, a few reviews mention a sparse or functional decor, which might feel a bit too plain or basic for some tastes.
Overall, guests have generally positive impressions, valuing the cleanliness, size and practical amenities of the rooms, making BIG MAMA Leipzig a solid choice for both short and extended stays in a central location.
Beds
At BIG MAMA Leipzig, most guests have had a positive experience with the beds, often highlighting their comfort and size. Many reviews describe the beds as very comfortable with terms like "super comfortable" and "spacious" frequently surfacing. Mattresses generally receive praise for being just right, contributing to a restful sleep. The bedding itself is often noted for its quality and softness, enhancing the sleeping experience.
However, some guests reported variations in comfort levels. While a significant number found the mattresses perfect, others mentioned that they were too firm or hard. Pillows, too, garnered mixed reviews with some finding them uncomfortable despite the beds themselves being comfortable.
In terms of bed presentation, cleanliness and good quality bedding were consistently mentioned. Despite some feedback about firmness, the overall sentiment is that BIG MAMA Leipzig provides a generally positive sleeping experience with large, cozy beds and comfortable bedding. Moreover, the hotel's spacious rooms and accommodating bedroom amenities add to the restful atmosphere.
Cleanliness
BIG MAMA Leipzig stands out for its exceptional commitment to cleanliness, as confirmed by numerous guest reviews. The rooms are consistently described as very clean, spacious and well-maintained. Guests appreciate the high level of cleanliness throughout the hotel with particular praise for the spotless bathrooms and well-kept common areas. Some minor issues were noted, such as occasional dust and less frequent cleaning intervals, but these were exceptions rather than the rule.
The hotel staff are frequently mentioned as friendly and helpful, adding to the overall positive experience of staying in such a well-maintained facility. The consistent cleanliness appears to significantly enhance guest comfort with clean, functional and modern rooms making a strong impression.
Overall, BIG MAMA Leipzig is highly regarded for its cleanliness, making it a reliable choice for travelers looking for a tidy and comfortable stay. Guests also noted that the hotel’s cleaning services, including the availability of a laundry service, contribute to maintaining its commendable hygienic standards.
Staff
BIG MAMA Leipzig has garnered an impressive reputation for its exceptionally friendly and helpful staff. Guest reviews frequently highlight the staff’s pleasant disposition, professionalism and accommodating nature, creating a welcoming atmosphere from the moment of check-in to the time of departure. The hotel staff, described as super friendly and very attentive, exhibit a high level of competence and efficiency, particularly noted during the check-in and check-out processes.
Receptionists at BIG MAMA Leipzig are commended for their politeness, diligence and willingness to provide personalized assistance, ensuring guests feel comfortable and well-attended to throughout their stay. The warmth and attentiveness of the entire team extend seamlessly across various departments, including the breakfast service, where staff are recognized for their efficiency and attentiveness.
Guests particularly appreciate the staff’s readiness to assist with local recommendations, luggage storage and resolving issues promptly. The enthusiastic and approachable nature of the team significantly enhances the overall guest experience, contributing to a positive and hospitable atmosphere. The staff's ability to maintain consistent friendliness and support, regardless of the time of day, underscores the hotel's commitment to outstanding customer service.
Despite a few isolated instances of less favorable interactions, the overwhelmingly positive feedback about the staff’s friendliness, helpfulness and professionalism remains a standout feature of BIG MAMA Leipzig. This consistent praise positions the hotel as a preferred choice for travelers seeking a hospitable and well-managed stay in Leipzig.
Wi-Fi
The WiFi experience at BIG MAMA Leipzig has received mixed feedback from guests, but it generally leans towards the positive. Many guests appreciated the availability of free WiFi throughout the hotel, noting that it was quite helpful and accessible in every area, including the co-working spaces. Several reviews highlighted the good quality, strong connection and fast speed of the WiFi with some describing it as excellent and the best hotel WiFi they've encountered. The WiFi was commended for being simple to use and well-signposted, ensuring guests had no trouble getting online.
However, there were also a few reports of unstable and weak WiFi connections, particularly in certain areas or higher floors of the hotel, which affected the experience for some guests. While some found the WiFi too slow to use or had trouble with signals and speeds, these instances seemed to be less frequent compared to the overall positive feedback.
In summary, BIG MAMA Leipzig generally provides a reliable and convenient WiFi experience, though there may be occasional connectivity issues depending on location within the hotel.
Parking
Visitors to BIG MAMA Leipzig generally find the parking options convenient and affordable, albeit with some limitations. While on-site parking is limited and can come at an additional fee, the nearby secure parking garage is a popular alternative due to its close proximity—just a short two-minute walk—and cost-effectiveness, offering rates as low as 7 euros per day. Public parking around the main train station, located nearby, is another frequently used option, appreciated for its security and 24-hour availability.
Guests are advised to reserve parking spaces in advance due to the limited availability, ensuring a smoother parking experience. While some found the parking situation slightly complicated with tight spaces and high fees, many appreciated the variety of nearby affordable solutions, including underground and street parking options.
Overall, while there is no private parking directly at the hotel, numerous nearby parking facilities offer secure and economical choices, making it relatively easy for guests to find suitable spots for their vehicles.
Family
BIG MAMA Leipzig is a great choice for families seeking a comfortable and convenient stay. The hotel offers a range of spacious family rooms, often equipped with kitchenettes and nice bathrooms, ensuring all essentials are at hand. It caters well to family needs, providing travel cots on request and accommodating child-friendly items. Rooms feature separate bedrooms for children and parents, offering privacy and comfort.
Guests appreciate the clean, family-friendly environment, ideal for both short vacations and one-night stays. The family-oriented service stands out with quick delivery of child seats and children's tableware. Breakfast options cater to young kids and children aged 1 and 4 were noted to eat for free.
Its central location makes it perfect for city trips and visits to the nearby zoo. Families, including multigenerational ones, find the hotel’s offerings accommodating and enjoyable. The child-friendly, hassle-free experience, combined with large rooms and a welcoming atmosphere, makes BIG MAMA Leipzig an excellent pick for a memorable family vacation.
3 Star
Located in Leipzig, BIG MAMA Leipzig offers a notable balance between affordability and comfort, making it an excellent choice for travelers seeking value for money. With a central location, it offers an ideal base for a city trip. The hotel has earned praise for its competitive pricing, delivering excellent price-performance and fair rates compared to other hotels in the same category in the city.
Guests have appreciated the spacious rooms, which are described as nicely decorated, clean and functional. The rooms, while simple, are adequately equipped for short stays, offering all the necessary amenities expected from a three-star hotel with some even surpassing these typical standards. The design and cleanliness of the hotel have been highlighted with a facade that matches high standards even for those with specific health needs.
The staff at BIG MAMA Leipzig are noted for their professionalism and attentiveness. Amenities such as an elevator and complimentary early check-in are appreciated by guests. The breakfast provided is well-rated, particularly given the hotel's three-star status.
Overall, BIG MAMA Leipzig is recommended for shorter stays and is deemed perfect for a few nights. It stands out in the budget category by providing more than expected for its rating, making it a worthwhile choice for visitors looking for a pleasant and cost-effective stay in Leipzig.
Business
BIG MAMA Leipzig offers a convenient and practical stay for business travelers. The accommodations are functional and simply designed, providing clean and value-for-money options suitable for short city trips and professional visits. The hotel features functional rooms with workspace, including small desks, making it ideal for remote work. Guests can also enjoy the free use of a co-working space, which adds to the convenience for traveling professionals.
The common areas, including the lobby and breakfast area, are inviting and conducive to both relaxation and work. There is a 24-hour reception service, which adds to the ease of stay for those with unpredictable schedules. Parking next to the train station and proximity to public transport enhance the location's convenience for business purposes.
While the hotel provides good accommodation, some areas such as the elevator could use improvement. Despite the lack of extensive business amenities, the overall experience is marked by good value for money and reasonable quality, making BIG MAMA Leipzig an excellent choice for business trips.
Accessible
BIG MAMA Leipzig stands out for its convenient location, making it easy for guests to access public transportation, the railway station and popular attractions like the zoo. The hotel features a functional elevator, although some guests mention it operates slowly. Despite this, the elevator is regarded as an advantage for those needing it.
Centralized access to taxi stands and the main cultural attractions add to the hotel's appeal, especially for first-time tourists. The building offers round-the-clock care and includes partially wheelchair accessible areas with open spaces and some tight corners. However, it falls short in a few areas: the bathroom's small corner shower can be challenging for larger individuals and there is no lowered curb for wheelchair users, limiting full independence for those with mobility issues.
The rooms receive mixed reviews – they are functional and large bathrooms are noted to be accessible. Nonetheless, there is a call for air conditioning to improve guest comfort further.
While some accessibility details need attention, such as better training for lobby staff in handling specific needs, many guests find BIG MAMA Leipzig's central position and accessible amenities make it a practical choice for travelers with disabilities.
Dog Friendly
BIG MAMA Leipzig is noted for its exceptional dog-friendly accommodations and services, making it a top choice for travelers with pets. Pet owners have expressed satisfaction with the hotel's very pet-friendly environment. Dogs are warmly welcomed and treated with care, as evidenced by the provision of feeding bowls and small bags of premium dry food. The hotel goes the extra mile to ensure pets are comfortable, offering dog treats and even allowing dogs in the breakfast area. Guests appreciate the ability to have their dogs in the room and the hotel's policy of permitting dogs throughout the premises. The rooms designated for dog owners come with carpeting, which seems practical for pet stays. Overall, these features combined make BIG MAMA Leipzig an excellent option for guests traveling with their dogs, ensuring both humans and their furry friends have a pleasant stay.
No, BIG MAMA Leipzig doesn't have any pool.
No, a spa isn't available at BIG MAMA Leipzig.
Yes, BIG MAMA Leipzig welcomes dogs.
Yes, parking facilities are available at BIG MAMA Leipzig.