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Summary of reviewsThe Swan Hotel Wetherspoon, located right in the heart of the town, is highly praised for its prime location that offers easy access to shops, restaurants and local events. Visitors appreciate the proximity to public transport and nearby attractions, making it an ideal base for various explorations. The historic building with updated features adds to its charm and the overall convenience is enhanced by friendly staff and clean rooms.
The breakfast experience is generally well-received, offering a good selection of tasty, filling and affordable options. Guests often highlight the generous portions and the convenience of dining in the pub downstairs. Though there are occasional concerns about consistency and temperature, the value for money remains a significant positive aspect.
Dinner service at the hotel also garners positive feedback for its diverse menu and reasonable pricing with many guests enjoying tasty and quickly prepared meals. However, the quality and temperature of the food can be inconsistent at times. Despite these issues, the overall dining experience is considered good value.
The rooms at The Swan Hotel Wetherspoon are commended for their cleanliness, comfort and essential amenities. Though some find the rooms slightly small or dated, the majority appreciate the spaciousness, air conditioning and well-maintained conditions. Noise can be a minor issue in certain locations, but the comfort and functionality of the rooms generally earn high marks.
Cleanliness is a standout feature across the hotel, from private rooms to communal areas, reflecting high hygiene standards. The friendly and efficient staff further enhance the positive experience, consistently providing excellent service and fostering a welcoming atmosphere.
The hotel offers complimentary WiFi, but the connectivity can be inconsistent, affecting some areas more than others. Despite this, the availability of free WiFi is a useful perk for many guests.
Families find the hotel accommodating with spacious rooms and a generally quiet environment ensuring a comfortable stay. The central location and friendly staff make it a convenient choice for family visits. However, a dedicated area for children could improve the overall family experience.
Guests frequently praise the beds for their comfort and cleanliness, contributing to restful sleep. While some guests find the mattresses too firm, the majority enjoy a comfortable and quiet night's rest.
As a three-star establishment, The Swan Hotel Wetherspoon offers a good value-for-money experience with comfortable accommodations and reasonable dining options. Though some areas, like food consistency, require improvement, the hotel's overall offering aligns well with its price point.
For accessibility, the hotel presents a mixed experience. While it offers well-updated accessible rooms and facilities, challenges such as difficult pushchair access and stair-only routes to certain areas may pose issues for some guests. Despite these limitations, its central location and helpful staff add to the overall convenience for those with specific access needs. Show more
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Hotel near Golf Courses
Family Friendly Hotel
Room Types
Guest Reviews
7.9
Good
Location
The Swan Hotel Wetherspoon boasts a prime location, making it a popular choice for visitors with various needs. Situated right in the heart of the town, the hotel provides easy access to the high street, shops, restaurants and local events. Its central position is frequently highlighted, praised for being conveniently close to family gatherings and events with nearby parking options adding to the convenience.
Guests repeatedly commend the hotel's position for exploring the town or visiting nearby attractions, including national trust properties. The location is described as ideal for those relying on public transport with the railway station within reach. Despite its centrality, noise levels seem manageable for most, ensuring a comfortable stay.
The hotel's beautiful historic building, sympathetically updated, enhances its charm. Visitors appreciate the practicality of the setup for short stays, complemented by the friendliness of the staff and cleanliness of the rooms. Overall, the Swan Hotel's exceptional location, combined with good service and value, consistently earns high marks from guests.
Breakfast
The breakfast experience at The Swan Hotel Wetherspoon consistently receives praise for its value and quality. Guests frequently highlight the diverse and affordable menu, noting that it offers a standard Wetherspoon breakfast, which many find to be excellent for the price. Diners often commend the tastiness and generous portions with several specifically mentioning that the breakfast is both filling and delicious and the hot food is usually delivered quickly.
The location's breakfast is frequently described as very good, lovely and satisfying with a good selection including options outside of the traditional full English. Guests appreciate the great value with some calling it a bargain at around £3.49. Additionally, the convenience of having breakfast in the pub downstairs is a positive point for many reviewers. Some guests enjoy dining in the conservatory or by the open fire, enhancing their overall experience.
However, there are occasional concerns about the consistency and temperature of the food. A few reviews mention that the breakfast was not hot enough or could have been warmer. There are also mentions of the breakfast being standard but nothing extraordinary and some dissatisfaction with the lack of items such as cereal and toast. Despite these minor drawbacks, the breakfast generally receives favorable feedback for being good, plentiful and a great value for the money spent.
Dinner
The Swan Hotel Wetherspoon offers a variety of dining experiences that have garnered mixed reviews from its guests. Generally speaking, it seems that many visitors find the food to be good, reasonably priced and great value for money. The hotel's pub atmosphere and late-night food service until 23:00 are highlights, providing convenience and a welcoming environment to guests.
Guests often praise the wide selection of menu options and the affordability of both food and drinks. Evening meals and breakfast are frequently noted to be tasty, quickly prepared and well worth the money with some describing the food as amazing. The hotel's food and drink are consistently regarded as good value and the customer service is highly rated with friendly, efficient staff adding to the positive dining experience.
On the downside, there are occasional reports of food being served lukewarm with some guests finding it disappointing in temperature and quality. A few visitors also encountered issues with the meals, stating that the food left much to be desired or was not cooked properly. Despite these criticisms, the overall consensus appears to favor the hotel's affordability and the general quality of its offerings.
In summary, The Swan Hotel Wetherspoon delivers a solid dining option for travelers looking for reasonably priced meals and a comfortable pub setting, although consistency in food temperature and quality can sometimes be an issue.
Rooms
The rooms at The Swan Hotel Wetherspoon generally provide a comfortable and pleasant stay, featuring good facilities. Guests frequently highlight the cleanliness and considerable comfort of the rooms with some mentioning period features and tasteful old-fashioned styling. Many rooms are also appreciated for their spaciousness and well-maintained conditions with air conditioning, good water pressure and easy-to-control temperatures being noted benefits.
Despite these positive aspects, some guests found the rooms to be relatively small but still adequate for short stays. There were recurring mentions of noise, particularly in rooms facing busy areas like beer gardens or air conditioning plants. Additionally, a few reviews pointed out that certain rooms appeared dated or in need of refurbishment, although others found the decor charming and nostalgic.
Complimentary tea, coffee, hot chocolate, bottled water and biscuits add to the convenience, making the accommodations well-stocked for guests' needs. The beds were generally comfortable, contributing significantly to the room's overall appeal. While some found the furniture and fittings a bit tired, the cleanliness and functionality of the rooms remained consistent highlights across most reviews.
In summary, The Swan Hotel Wetherspoon's rooms offer a good mix of comfort, cleanliness and essential amenities. They are well-suited for a variety of stays, but do consider requesting rooms away from potential noise sources and be mindful of the possible need for updates in certain areas.
Beds
The beds at The Swan Hotel Wetherspoon consistently receive praise for their comfort. Guests frequently describe the beds as comfy, very comfortable and even super comfortable. Cleanliness is a recurring compliment with reviewers noting clean bed linens and towels. The rooms themselves are described as quiet and tidy, enhancing the sleep experience. Many guests mention how well they slept, attributing this to the comfortable beds and quiet rooms.
However, a few comments point out that not all the beds meet the same standard of comfort. Some guests found the mattresses a bit too hard or lumpy and a few noted that certain beds were uncomfortable or even rock hard. Pillow quality receives mixed reviews with some finding them small and not up to par, while others describe them as amazing.
Overall, the general consensus leans positively towards comfortable sleep arrangements, despite occasional mentions of firmness and pillow size. The combination of clean, quiet and well-equipped rooms significantly contributes to a restful stay at The Swan Hotel Wetherspoon.
Cleanliness
The Swan Hotel Wetherspoon stands out for its impeccable standards of cleanliness, consistently praised by guests. Rooms are frequently described as very clean, tidy and well-maintained, providing a comfortable and welcoming stay. Many visitors highlight the spotless condition of both private rooms and communal areas, reflecting high levels of hygiene across the hotel.
Guests also appreciate the cleanliness of the bathrooms and facilities, noting that rooms are often warm and well-presented. The hotel's friendly and helpful staff contribute to an overall positive experience, ensuring that the environment remains clean and tidy. Reception staff are particularly noted for their welcoming demeanor.
While the cleanliness is a major highlight, some minor issues such as a lack of exhaust lids in toilets and occasional sticky tables in dining areas were mentioned. However, these did not significantly detract from the overall positive perception of the hotel’s cleanliness.
Overall, The Swan Hotel Wetherspoon excels in maintaining a clean and comfortable environment, making it a recommended choice for travelers prioritizing hygiene and a pleasant stay in a well-kept, conveniently located establishment.
Staff
The Swan Hotel Wetherspoon consistently receives high praise for the quality of its staff. Guests highlight the friendliness, efficiency and helpful nature of the team, making the overall experience very pleasant. Receptionists, often described as lovely and attentive, are particularly noted for their warm welcomes and problem-solving abilities. Visitors frequently mention how all staff members, from those in reception to bar and bathroom cleaners, go out of their way to ensure comfort and satisfaction. The staff's courteous and professional approach, combined with their friendliness, is a recurring theme, contributing significantly to the positive impression of the hotel. While there are occasional mentions of less ideal encounters, the overwhelming consensus is that the staff are a standout feature, consistently providing excellent service and creating a welcoming atmosphere.
Wi-Fi
The Swan Hotel Wetherspoon provides complimentary WiFi throughout its premises, a notable convenience for guests. However, the overall performance of the WiFi can be inconsistent. While some guests report the WiFi worked well in their rooms, others encountered issues such as slow speeds, intermittent connectivity and difficulty accessing the service. Certain areas have a more reliable connection, but specific rooms like 203 may experience no connectivity at all. The internet is open and non-secure, which may be a concern for some users. Despite these mixed experiences, the presence of free WiFi remains a positive aspect for those who can connect seamlessly.
Family
The Swan Hotel Wetherspoon is highly regarded for its family-friendly atmosphere, making it ideal for family visits and gatherings. Situated in a central location, it provides easy access to town and the surrounding area, perfect for those visiting relatives nearby. Guests have praised the hotel for its accommodating and friendly staff, creating a pleasant and welcoming environment.
The hotel features spacious family rooms, which guests have found very comfortable. The quiet rooms ensure a good night’s sleep for both adults and children with no disturbances reported during the night. Although some guests noted noise issues, the overall experience remains positive with the majority enjoying their family stays.
Facilities such as free Wi-Fi and ease of movement with a buggy add to the convenience for families. However, the hotel could benefit from a dedicated area for children to relax in the evenings. Despite a minor challenge related to accessing the car park, visitors appreciate the hotel’s location and the convenience it offers for family activities.
3 Star
The Swan Hotel Wetherspoon offers a solid three-star experience, described as good value for money with friendly and helpful staff. The rooms are comfortable and clean, though some guests felt they were a bit tired and lacked storage. While the building's age means it doesn't match the modernity of a Premier Inn, the overall stay is reasonable and reflects the price point.
Food and drink receive mixed reviews; some guests enjoyed fantastic meals and beer, while others felt breakfast could be improved and noted cleanliness issues in the restaurant. The hotel’s basic services align with its three-star rating with guests receiving what they expected given the competitive pricing. Overall, it provides a decent offering for those seeking affordable accommodation with the convenience of an attached Wetherspoons pub.
Accessible
The Swan Hotel Wetherspoon offers a mixed experience in terms of accessibility. On the positive side, guests highlighted the great accessible room and bathroom facilities, which were described as well-updated and ADA compliant. The general ease of accessing the hotel and its central location were noted as benefits, making it convenient for both work and leisure.
However, there were some challenges noted by guests. Access with a pushchair was challenging and some rooms were not accessible or lacked specific accessible features such as beds. Additionally, the top floor was only accessible by stairs and the stairs to the reception area posed further difficulties for those with mobility impairments. Noise was another concern with thin walls allowing sound to travel easily, which could be disruptive.
Despite these drawbacks, the availability of disabled parking and the accessible room being well-located are positives that make the hotel somewhat accommodating for guests with disabilities.
No, The Swan Hotel Wetherspoon doesn't have any pool.
No, a spa isn't available at The Swan Hotel Wetherspoon.
No, The Swan Hotel Wetherspoon doesn't allow dogs.
No, parking facilities aren't available at The Swan Hotel Wetherspoon.
No, The Swan Hotel Wetherspoon doesn't have a gym.