Hotel Rudyard is a lovely, friendly and helpful hotel with exceptional staff that went above and beyond to accommodate their guests. The staff were described as polite, kind, professional, caring, welcoming, attentive and always smiling. They were very friendly and provided excellent service throughout the hotel including at check-in, in the restaurant and out and about. The atmosphere in the hotel was warm and relaxed and guests enjoyed their stay with fabulous rooms and outstanding breakfast at great value for money. However, a few guests noticed that some staff were not well trained, lacking experience or overworked, but overall, the service was great with super-friendly and helpful staff. Furthermore, the food was delicious and received high ratings. Guests highly recommended this hotel for its location, facilities, price and of course, the excellent staff.
