4-Star HotelSummary of reviews related to the '4 Star' categoryThe Hilton Birmingham Metropole Hotel receives mixed reviews from guests who stayed at the four-star rated property with some describing their experience as exceptional and others finding it disappointing given the price. The facilities and services provided for business travelers are commended with good location and a passable overall experience. However, feedback highlights certain areas which require improvement including the very small and outdated bathroom, unclean surroundings and a lack of communication about the housekeeping schedule. Although the hotel is described as being great, it is also seen as an overpriced, upmarket Premier Inn rather than a luxury five-star accommodation.
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