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Summary of reviewsNovotel Le Havre Centre Gare stands out as an excellent choice for travelers desiring a well-rounded and pleasant stay in Le Havre. Lauded for its prime and accessible location, the hotel is conveniently positioned near major attractions such as the docks, the beach, the city center and the train station. Its central positioning allows easy access to shops, restaurants and public transport, making it suitable for both leisure and business travelers.
The hotel receives high praise for its accommodations. Rooms are noted for their spaciousness, cleanliness and modern amenities. Families, in particular, appreciate the adjoining rooms and the provision of baby beds, ensuring safety and comfort. The soundproofing and high-quality bedding guarantee a restful stay, augmented by modern decor and functional layouts.
Guests consistently commend the attentive and friendly staff, who contribute significantly to the welcoming atmosphere of the hotel. The team’s professionalism and readiness to assist enhance the overall experience for guests, ensuring a high level of satisfaction with the service and hospitality offered.
Although the breakfast buffet is noted for its variety and quality with many guests appreciating the breadth of options and the added value of free breakfast for children under 16, some feel it to be overpriced. Minor criticisms regarding disorganization and lack of variety for longer stays exist but are overshadowed by the overall positive sentiment. Dinner services are generally well-received with praise for delicious meals, though some guests suggest expanding the menu and improving service speed.
The hotel excels in cleanliness with both rooms and common areas maintained to high standards. Guests frequently highlight the cleanliness and comfort of the rooms, making for a pleasant stay. Minor incidents are swiftly and generously addressed by the management, showcasing their commitment to guest satisfaction.
For families, the hotel is particularly welcoming, offering a variety of activities for children, such as foosball, ping-pong tables and play areas, ensuring an enjoyable experience for younger guests. Despite some concerns about room sizes and balcony setups, the overall consensus is positive with the hotel catering effectively to family needs.
The beds receive numerous accolades for their comfort and quality, though the suitability of sofa beds for older children is occasionally questioned. Nonetheless, the comfortable double beds are a highlight, ensuring guests a good night’s sleep.
While some reviews question whether the hotel meets the full standards of a four-star rating, particularly noting the absence of some amenities and concerns about overall cleanliness, it is still considered to offer strong value for money.
Business travelers particularly appreciate the hotel's central location and amenities tailored to business needs. Comfortable rooms and well-designed workspaces make it ideal for conferences and business trips. The on-site restaurant offers good food, adding convenience for business diners.
Overall, Novotel Le Havre Centre Gare combines an excellent location, high-quality accommodations and attentive service, making it a top choice for a range of visitors to Le Havre. Show more
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Categories
Family Friendly Hotel
This hotel is known for being family-friendly and provides amenities suitable for families. It is conveniently located near the train station.
Business Hotel
Located on the waterfront near Vauban Docks and the city center, Novotel offers modern and comfortable accommodations ideal for work or leisure. Its proximity to the train station makes it convenient for business travelers.
Accessible Hotel
The hotel offers accessible bathrooms in select rooms and provides in-room accessibility. It features wheelchair-accessible parking and a clear wheelchair-accessible path of travel. The facilities are designed for all guests, ensuring easy access to common areas and adapted rooms.
4-Star Hotel
Although listed with an incorrect city, this 4-star hotel is located on the waterfront at the Vauban Docks, close to the city centre and within easy reach of Honfleur and Etretat. It has received very good user ratings for its location and cleanliness.
Dog Friendly Hotel
Room Types
Classic Room with 1 Double Bed and a Sofa This air-conditioned room features a flat-screen TV, a minibar and facilities for making coffee and tea. It also includes a private bathroom.
Classic Double Room with Sofa Bed for 2 people This air-conditioned room features a flat-screen TV, a minibar and facilities for making coffee and tea. It also includes a private bathroom.
Classic Room - Twin beds and One SofaThe triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room features a safe deposit box, an electric kettle, a sofa, heating and a flat-screen TV. The unit offers 3 beds.
Executive Room with One Double Bed and One SofaProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
Executive Room with One Queen Bed and One SofaOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Situated in a prime location, Novotel Le Havre Centre Gare proves to be an ideal choice for visitors looking to explore Le Havre. The hotel is strategically positioned near major attractions such as the docks, the beach and the city center, making it convenient for guests to leave their cars in the hotel parking and discover the area on foot. The close proximity to the train station makes it easily accessible for those traveling by rail, while excellent public transport links and the nearby shopping centers add to the convenience.
Guests appreciate the hotel's central positioning, which provides easy access to shops, restaurants and other local amenities. The strategic location also makes it suitable for both leisure and business trips, offering an advantageous setting for conference attendees.
Reviews highlight the cleanliness of the rooms, which are described as spacious and comfortable. The staff receives praise for their friendliness and excellent service, contributing to a pleasant stay. Additionally, the well-decorated and zen atmosphere of the establishment further enhances the guest experience.
Overall, Novotel Le Havre Centre Gare combines an excellent location, quality accommodations and attentive service, making it a top choice for travelers visiting Le Havre.
Breakfast
Guests at Novotel Le Havre Centre Gare have consistently praised the breakfast offerings for their variety and quality. Many have noted the generous and extensive buffet, featuring a wide array of choices that cater to different tastes and dietary needs, including gluten-free options. The freshness and high quality of the products have been particularly highlighted, making the breakfast a memorable part of the stay.
Free breakfast for children under 16 years adds value and the setup generally provides a good value for money. However, some guests feel that the breakfast is overpriced with a few remarks about it being expensive for what is offered. There have been occasional comments about a lack of variety for those staying longer and some disorganization in the setup. Despite these minor issues, the overall sentiment remains positive with guests appreciating the hearty, plentiful and delicious options available.
The professionalism and friendliness of the staff, along with the cleanliness and modernity of the rooms, enhance the breakfast experience, contributing to a highly favorable overall impression.
Dinner
Novotel Le Havre Centre Gare has received mixed reviews regarding its dinner service with a general appreciation for the quality of the food. Many guests have praised the delicious and excellent meals, noting that both dinner and dessert offerings are particularly enjoyable. Compliments have been given to the restaurant for serving tasty and good meals with some highlighting a generous half-board dinner option. However, some guests pointed out a limited and simple menu, mentioning that the selection could be expanded. There were also comments about the dinner service being slow and the quality inconsistent. Despite some criticisms concerning the variety and service pace, many found the dining experience to be satisfying with a good balance of quality and taste.
Rooms
Novotel Le Havre Centre Gare offers an impressive range of rooms that cater to various needs and preferences. The rooms are widely praised for their spaciousness, cleanliness and comfort. Families will appreciate the availability of adjacent rooms for children's safety and the provision of baby beds. The rooms are well-appointed with amenities such as air conditioning, mini fridges and Rituals toiletries, ensuring guests enjoy their stay in comfort.
The hotel's commitment to hygiene is evident with many guests noting the meticulous cleanliness and well-maintained condition of both the rooms and bathrooms. Soundproofing is effective, providing a quiet and restful environment. Multiple reviews highlight the high-quality, super-comfortable bedding, contributing to a great night's sleep.
Some rooms feature balconies and offer pleasant views, enhancing the overall experience. The decor and room layout are modern, functional and aesthetically pleasing. While some guests felt the rooms were a bit cramped for three people, the general consensus underscores spacious and well-organized accommodations.
Additional amenities such as electric kettles, free parking (though with limited spots) and the gym are appreciated by visitors. Overall, Novotel Le Havre Centre Gare delivers on comfort, cleanliness and a pleasant stay for both families and individual travelers.
Beds
Visitors to Novotel Le Havre Centre Gare frequently commend the hotel's beds for their quality and comfort. Many highlight the excellence of the double beds, describing the bedding as very comfortable and ideal for a good night's rest. The substantial size of the beds even allows three people to fit comfortably, ensuring that various guest needs are met. Travelers also appreciate the good selection of bedding options provided.
However, some reviews mention that using sofa beds for children ages 12 and 14 may not fully cater to the needs of family rooms. While double beds receive high praise, there are occasional remarks about individual mattresses not meeting expectations with specific complaints about dips on one side.
Despite minor drawbacks, the majority of comments emphasize the comfort and pleasant experience of the rooms, making it a favorable option for travelers seeking a short or overnight stay.
Cleanliness
Novotel Le Havre Centre Gare stands out for its impressive cleanliness, consistently praised by guests. Descriptions such as very clean, impeccable cleanliness and very clean establishment are frequent, reflecting the hotel's commitment to maintaining high standards. The rooms are often noted to be spacious, clean and comfortable, contributing to a pleasant stay for travelers. Guests appreciate the hotel's functional, clean bathrooms and the overall well-maintained facilities.
The cleaning staff receives commendation for their attentive service, ensuring rooms are spotless daily. This high level of cleanliness extends to the hotel's common areas, although a few reviews mention that these spaces could benefit from more attention.
Despite a minor incident with a room having an unpleasant odor, the management's prompt response and generous compensation are noted highlights of good service. Moreover, the hotel offers modern and well-kept rooms, emphasizing their recent renovations.
In terms of location, the hotel is well-placed and described as both calm and clean. Additional amenities such as clean, underground parking at a reasonable price contribute to the positive experience. While there are occasional remarks about the hotel appearing somewhat worn and the cleanliness of the entrance needing improvement, the overall feedback highlights a clean and hospitable environment perfect for a comfortable stay.
Staff
The staff at Novotel Le Havre Centre Gare are routinely commended for their exceptional friendliness and attentiveness. Guests repeatedly highlight the warm and courteous reception they receive, noting that the team’s genuine effort creates a welcoming atmosphere. The hotel’s staff are labeled as professional, available and always ready to assist, ensuring that guests feel well taken care of. While there were instances where the service at breakfast was overwhelmed due to the volume of guests, overall, the staff's dedication and proactivity in addressing needs shine through. Specific mentions of helpfulness and kindness are frequent and several guests also praise the hands-on approach of the director in providing quick solutions. Despite occasional criticisms, the overarching sentiment reflects a high level of satisfaction with the quality of service and hospitality provided by the Novotel Le Havre Centre Gare team.
Family
Nestled in a prime location, Novotel Le Havre Centre Gare stands out as a family-friendly haven, especially for those traveling with children. Guests have highlighted the hotel's welcoming atmosphere for children, offering a variety of activities that include foosball, ping-pong tables and dedicated play areas conveniently situated next to the lobby. The presence of these amenities ensures that children have plenty to keep them entertained.
Families appreciate the comfort and spaciousness of the rooms with many noting that family rooms provide ample space for both adults and children. The hotel's setup is designed with safety in mind, featuring adjacent rooms to facilitate easy supervision of young ones. Additionally, the presence of sofa beds in some rooms offers flexibility for families.
While some rooms might be smaller than expected, the overall consensus is that Novotel Le Havre Centre Gare is an excellent choice for a family stay, offering clean, comfortable and reasonably priced accommodations. Despite a few concerns, such as the balcony setup being potentially hazardous for children, the hotel's strengths clearly lie in its capacity to cater to family needs, making it a convenient and enjoyable option for those traveling with kids.
4 Star
Novotel Le Havre Centre Gare receives mixed reviews concerning its four-star rating, facilities and services. Some guests feel that the hotel falls short of four-star standards, particularly mentioning the absence of a swimming facility and limited options for hot dishes, such as chicken sausage. There are concerns about the overall cleanliness of the hotel with feedback indicating it is not up to four-star expectations. Despite these points, some reviews highlight that the hotel offers a quality-price ratio that is more than perfect for a four-star establishment. However, the general sentiment leans towards feeling that the hotel does not fully meet the anticipated standards of a four-star rating.
Business
Novotel Le Havre Centre Gare receives high praise from business travelers for its central location, which offers easy access to both business districts and a variety of restaurants, shops and cafes. Guests appreciate the cleanliness and comfort of the hotel, along with its convenient facilities tailored to business needs. The on-site restaurant serves good food, making it a practical choice for dinner. Additionally, the hotel is noted for being great for both families and business travelers, providing a versatile environment suitable for work or leisure trips. The rooms are comfortable and the workspaces are well-designed, ensuring that it meets the requirements for business trips and conferences.
No, Novotel Le Havre Centre Gare doesn't have any pool.
No, a spa isn't available at Novotel Le Havre Centre Gare.
Yes, Novotel Le Havre Centre Gare welcomes dogs.
No, parking facilities aren't available at Novotel Le Havre Centre Gare.
No, Novotel Le Havre Centre Gare doesn't have a gym.