4-Star HotelLocated near Porte de Pantin, this Mercure hotel provides comfortable accommodations with convenient access to Paris. It features modern rooms, a restaurant, and meeting facilities, making it suitable for both business and leisure travelers. The Mercure brand ensures a reliable and pleasant stay.
Show more
Summary of reviews related to the '4 Star' categoryMercure Paris Porte de Pantin receives mixed reviews from guests assessing its status as a four-star hotel. Many guests appreciated the value for money, highlighting an unbeatable price for a four-star experience, especially through booking platforms. However, expectations for a four-star establishment are not consistently met. There were complaints about facilities and services, such as the lack of air conditioning, internet issues, and closed dining facilities during weekends and bank holidays, which detracted from the overall experience. Guests also noted the absence of essential information at check-in, such as WiFi details, and suggested improvements like adding non-slip mats in the bathrooms. Some found the staff's efforts commendable, yet felt certain services remained average, citing soundproofing and room conditions as areas needing attention. The exterior and garden design were also critiqued as not meeting four-star standards. Overall, while the hotel offers a reasonable price-performance ratio, there are several aspects that require enhancements to truly align with the expected standards of a four-star hotel.
Show moreRead review summaries for all categories
