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Summary of reviewsThe Originals City, Relax'Otel & Spa, Le Barcarès boasts a favorable location appreciated by guests for its close proximity to the beach, local amenities and the Village du Noel. Its serene setting in a cul-de-sac complemented by free and spacious parking enhances the convenience for travelers, making it a great choice for both relaxation and accessibility.
The breakfast at the hotel is highly regarded, offering a variety of hearty and generous options in American and continental buffet styles. Highlights include freshly squeezed orange juice and made-to-order eggs with the possibility of enjoying breakfast on the terrace or near the pool. However, some guests have noted the need for more variety and better value for money. Similarly, dinner experiences are mixed; while the on-site restaurant and homemade meals receive praise, there are comments about high prices and occasional operational issues, such as early bar closures and limited menu options.
The rooms offer a varied experience with many guests finding them clean, comfortable and modern, especially those with terraces. However, some rooms are described as small or outdated with cleanliness issues such as dirty carpets and old linens. Maintenance and renovation seem to be recurring concerns, indicating some variability in room quality.
Cleanliness throughout the hotel receives mixed reviews. While many areas, including common spaces and the pool, are described as clean, there are inconsistencies in room cleanliness and certain issues like mold in bathrooms.
The hotel staff is a standout feature, widely praised for their friendliness, professionalism, multilingual abilities and exceptional service. Their attentiveness and hospitable nature significantly contribute to a welcoming atmosphere and positive guest experiences.
The Wi-Fi service is generally good, although some rooms may experience signal issues. The spa is a notable highlight, offering well-maintained facilities and a relaxing environment, though occasional access limitations and high prices are mentioned. The pool, while small and sometimes described as cold, provides a peaceful setting for relaxation.
Beach access is a major draw with the hotel situated just a short walk from a large, clear and enjoyable beach. Guests appreciate the easy reach of the sea and nearby dining options. Furthermore, the ample, safe and free parking facilities are well-received by those traveling by car.
Families find this hotel very accommodating with environment and amenities that cater well to all ages, particularly with family suites, a beautiful pool area and enjoyable breakfast options.
Overall, The Originals City, Relax'Otel & Spa, Le Barcarès, offers a pleasant stay with its prime location, great staff and practical amenities, though some aspects such as room quality and dining options could see improvement. Show more
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Hotel near The Beach
Located in Le Barcarès on Rue de Thalassa, this hotel features a spa and is near the beach. The combination of spa services and beach proximity enhances the stay.
Hotel with Spa
This hotel features a 500 m² wellness area with a hydrotherapy pool heated to 29°C, whirlpool baths, swan neck jets, a sauna, a steam room, and water massage beds. Guests can book body or face treatments using marine products.
Family Friendly Hotel
Located in Le Barcarès, this hotel provides a spa for relaxation and is situated near the beach. This combination of spa facilities and beach access makes it a good option for families.
Hotel with Swimming Pool
This hotel offers a spa and a swimming pool. The availability of spa services enhances the relaxation options for guests, making it a well-rounded choice.
Outdoor Pool
Hotel with Parking
This hotel offers complimentary parking on-site, providing convenience for guests with vehicles. It is located by the sea and also features a spa and outdoor pool.
Accessible Hotel
This hotel features an elevator, wheelchair-accessible parking, and a spa. These amenities contribute to a comfortable stay for guests with mobility needs. The hotel also offers a seasonal outdoor pool.
3-Star Hotel
This 3-star hotel offers a comprehensive experience with its spa and wellness center featuring a hydrotherapy pool, sauna, and Turkish bath. It also provides both indoor and outdoor swimming pools, a restaurant, and free parking, making it a comfortable and convenient choice.
Hotel with Outdoor Pool
Room Types
Standard Double RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Economy Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Double Room with TerraceThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating, a flat-screen TV and a terrace. The unit offers 1 bed.
Family Room with TerraceThe spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This family room features a carpeted floor, heating, a flat-screen TV and a terrace. The unit offers 3 beds.
Economy Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in Le Barcarès, The Originals City, Relax'Otel & Spa boasts a prime location highly praised by guests. The hotel enjoys close proximity to the beach, making it ideal for those looking to enjoy the sun, sea and sand just a short stroll away. Many guests highlighted its convenience for accessing the Village du Noel, a popular festive attraction with some noting it is just a 20-minute walk or a short drive.
The location also offers easy access to local amenities, including restaurants, shops and leisure activities like the casino and park. The hotel’s setting is described as calm and soothing, perfect for relaxation. Despite its proximity to a busy road, which some found noisy, the overall ambiance remains quiet and pleasant, especially given its position in a cul-de-sac.
Additional perks include free and spacious parking, making it convenient for travelers with vehicles. The combination of a friendly staff, air-conditioned rooms and on-site facilities like a pool and spa enhances the overall experience, making The Originals City, Relax'Otel & Spa a well-regarded choice for visitors to Le Barcarès.
Breakfast
The breakfast experience at The Originals City, Relax'Otel & Spa, Le Barcarès, receives commendable remarks for its variety and quality. Guests frequently highlight the ample and diverse options available, particularly appreciating the American and continental buffet styles. The breakfast is often described as hearty, generous and satisfying with some guests noting the inclusion of freshly squeezed orange juice and made-to-order eggs.
Despite the generally positive feedback, some guests find the breakfast a bit lacking in variety and feel it is somewhat expensive for what is offered. The varied and plentiful options contribute to the overall pleasant dining experience with the added benefit of friendly and welcoming staff. Breakfast served on the terrace and the option to enjoy it near the pool are also well-received, enhancing the overall ambiance.
Occasional criticisms mention limited choices and the expense, suggesting that while the offerings are good, the value for money could be improved for some guests. However, the positive aspects, such as quality products and well-managed buffets, ensure that the breakfast experience remains a highlight for many staying at the hotel.
Dinner
Guests had varied experiences with the dinner at The Originals City, Relax'Otel & Spa, Le Barcarès. Many guests praised the dinner, describing it as very good, delicious and of good quality, particularly highlighting an abundant and well-prepared buffet. The inclusion of a homemade dinner from starter to dessert also received positive comments, as did the fact that dinner could be enjoyed on-site.
Some guests, however, expressed disappointment with the dinner offerings, noting that the dinner was somewhat pricey and the food quality did not meet their expectations with some describing it as unworthy of a 3-star rating. The restaurant's limited menu and wine options were also a point of contention and several guests were unhappy with the high prices for what they considered meager portions.
Operational issues with the restaurant were also noted, such as it being closed without prior notice, a lack of nearby dining alternatives and inconsistent availability of snacks during the afternoon. Additionally, a few guests mentioned that the bar closed early at 9 PM, limiting their dining options further.
Despite these criticisms, the friendly service and the convenience of having an on-site restaurant for dinner were appreciated by many guests.
Rooms
The rooms at The Originals City, Relax'Otel & Spa, Le Barcarès, offer a mix of experiences for guests. On the positive side, many find the rooms to be clean, comfortable and modern with some featuring spacious layouts, especially those with terraces. The hotel's staff is noted to be predominantly helpful and air-conditioning adds to the comfort of the accommodation. Various rooms are described as cozy and well-equipped with large sleeping areas and great views.
However, several guests highlight significant drawbacks. A number of rooms are said to be very small, almost cramped with narrow bathrooms and small showers. Many reviews mention issues with outdated decor and furniture, poorly insulated rooms resulting in considerable noise and instances where the presented photos did not match the actual room conditions. Additionally, there were complaints about cleanliness standards, including dirty carpets, old linens and unpleasant odors from paint, dampness or sewage. The need for renovation is a recurrent theme with calls for better lighting, upgraded bathrooms and general refurbishments.
In summary, guests at this hotel can expect basic amenities with variable room sizes and conditions. While some rooms are described as beautiful and modern, others might fall short due to outdated facilities and cleanliness concerns.
Beds
The guest reviews for The Originals City, Relax'Otel & Spa, Le Barcarès present a mixed bag regarding the comfort and quality of the beds and bedding. While some guests found the beds to be very comfortable and praised the softness of the bedding, there were notable inconsistencies. Other visitors reported beds that were too hard, small or outdated and some experienced discomfort due to poor quality or worn-out bedding.
Furthermore, the pillows garnered mixed feelings with many describing them as small and uncomfortable, though a few mentioned they were soft. Cleanliness issues were raised with comments about bedding smelling of dust or sweat and not feeling fresh. Despite these negative remarks, there were positive notes about the beds being large and certain mattresses offering a comfortable sleep experience.
In summary, while some guests had a restful night's sleep and appreciated the comfortable bedding, others found the bed quality and cleanliness lacking, reflecting a disparity in guest experiences.
Cleanliness
The Originals City, Relax'Otel & Spa in Le Barcarès receives mixed reviews regarding cleanliness with numerous guests highlighting both positive and negative aspects. Many guests appreciate the overall cleanliness of the hotel, describing it as very clean with well-maintained common areas and spotless facilities. The rooms are often noted to be clean, comfortable and cozy with clean linens and no unpleasant odors.
However, several reviews indicate inconsistency in room cleanliness, mentioning issues such as dirty carpets, stained sheets and unpleasant smells in both the rooms and hallways. Bathrooms, in particular, seem to be a recurring problem with complaints about mold, dirt and residual odors. Some guests have pointed out that the rooms and bathrooms could benefit from more thorough cleaning and renovation.
On the positive side, the hotel’s peaceful and convenient location, combined with a calm and clean pool area, adds to its appeal. Despite some concerns, the hotel's cleanliness is generally appreciated by those who prioritize clean and functional accommodations. However, potential guests should note the variability in room cleanliness and maintenance, which might affect their stay.
Staff
'The Originals City, Relax'Otel & Spa, Le Barcarès' is widely praised for its exceptional staff. Guests consistently describe the team as very friendly, courteous and welcoming. The staff’s professionalism, attentiveness and helpfulness stand out with numerous mentions of their cheerful and smiling demeanor. Receptionists are noted for their efficiency and clarity in communication, offering explanations and handling inquiries promptly. Visitors highlight the staff’s ability to speak multiple languages, including Spanish, adding convenience for international guests.
The hotel's environment is complemented by the warm and hospitable nature of the team, making guests feel genuinely welcome. The kindness and care shown by the staff extend to all areas, from reception to the restaurant, where great service is consistently reported. Guests also appreciate the professional and responsive handling of any issues that arise, reflecting the staff’s dedication to ensuring a comfortable stay.
Overall, 'The Originals City, Relax'Otel & Spa, Le Barcarès' provides an inviting atmosphere, thanks primarily to its superb staff who go above and beyond to provide excellent service, leaving a lasting positive impression on visitors.
Wi-Fi
The Originals City, Relax'Otel & Spa, Le Barcarès generally offers good Wi-Fi, available in all areas of the hotel. Guests have noted that the Wi-Fi is both fast and stable, making it suitable for most online activities. However, there have been occasional mentions of Wi-Fi not reaching some rooms, which suggests that the signal strength might vary within the premises. Despite this, the overall feedback indicates a positive experience with the hotel's internet service. Additionally, the presence of Spanish TV channels is a nice bonus for Spanish-speaking guests or those interested in diverse programming.
Spa
The spa at 'The Originals City, Relax'Otel & Spa, Le Barcarès' has garnered a positive reception from many guests. Described as beautiful, tidy and well-maintained, it offers a relaxing haven. Guests have praised the comfy spa mattresses and the helpfulness of the spa team. The facilities, inclusive of a hammam, are well-regarded and many found the atmosphere very pleasant. Some guests specifically chose this hotel for the spa and appreciated its availability, though they noted that it was closed on Sundays and sometimes not included in their package.
Many reviewers wholeheartedly recommend the spa, highlighting it as a must-try for moments of great relaxation. The overall experience is marked by pleasant and functional facilities, making it a commendable part of the hotel offering. Although some felt the prices were a bit high and one spa package not very appealing, the majority still found good value and highly recommended the spa experience. The proximity to the beach and the casino adds to the appeal, enhancing the restful ambiance.
In summary, despite a few limitations in access and pricing, the spa at this hotel stands out for its high-quality facilities and relaxing environment, earning excellent reviews from those who have enjoyed it.
Pool
The pool at The Originals City, Relax'Otel & Spa, Le Barcarès offers a generally pleasant experience for guests with several praising its attractive design and well-maintained area. Many guests found the pool to be quiet and peaceful, providing a calm environment for a relaxing swim. The temperature of the pool received mixed reviews; some described it as very cold, while others found it to be at a good temperature.
Despite its smaller size, the pool's cleanliness and pleasant atmosphere were appreciated. Issues such as a limited number of loungers and occasional closures, especially outside of the summer season, were notable downsides. Nonetheless, those who had the opportunity to use the pool found it enjoyable and a nice addition to their stay.
Beach
The Originals City, Relax'Otel & Spa in Le Barcarès offers an enviable location with fantastic beach access. Guests frequently highlight the hotel's proximity to the sea with many enthusiastic about the short walking distance—just a few minutes or a 3 to 5-minute stroll. The beach itself is highly praised for its size, clear waters and relaxing atmosphere.
Additionally, the large beach and easy access make it ideal for swimming and leisure. The nearby beach huts and the peaceful environment enhance the overall experience. The charming hotel is also close to local attractions, including the festive Village Noel, ensuring that there's plenty to see and do within a convenient distance. Dining options are also accessible, as guests mention that the hotel is close to restaurants.
In essence, if beach proximity is a priority, The Originals City, Relax'Otel & Spa is an excellent choice for a summer getaway, providing a serene seaside retreat with the convenience of nearby amenities.
Parking
The Originals City, Relax'Otel & Spa in Le Barcarès seems to have received positive remarks regarding its parking facilities from numerous guests. The hotel offers free parking, which includes both outdoor and closed options, ensuring convenience for visitors. Many reviews highlighted the ample and spacious parking spaces, allowing guests to park their vehicles with ease. The parking area is described as secure and safe, providing an additional layer of comfort for those traveling by car. Additionally, the private parking right at the hotel is well-located and easily accessible, further enhancing the overall experience. The combination of plentiful, secure and free parking makes it a valuable amenity for guests.
Family
The Originals City, Relax'Otel & Spa, Le Barcarès, receives consistently positive feedback from families seeking a comfortable and enjoyable stay. The hotel environment is noted as being particularly suitable for family stays, boasting a family-friendly atmosphere that extends to its layout and amenities. Families can take advantage of the spacious and comfortable family suites, which include kitchenettes for added convenience. Children and adults alike appreciate the beautiful pool area and kids have expressed particular enjoyment of the pool table. Additionally, the hearty and varied breakfast offerings, along with the warm and welcoming staff, contribute to an exceptional and memorable experience for all family members.
3 Star
The Originals City, Relax'Otel & Spa in Le Barcarès receives mixed reviews concerning its three-star rating and related services. Some guests find the hotel aligns with its three-star quality, describing it as worth its rating. However, others disagree, suggesting that the hotel does not meet the expectations of a three-star establishment. Limited services and the additional cost for spa access were commonly noted as drawbacks with some guests finding the overall experience too expensive for what is offered. Despite these concerns, the overall assessment of the hotel appears to hinge heavily on its perceived value for money and available amenities.
Accessible
The Originals City, Relax'Otel & Spa, Le Barcarès offers a generally positive experience for guests with disabilities. The hotel is accessible and equipped with an elevator, making it easy for disabled persons to reach their rooms and enjoy the amenities. Its location is advantageous with nearby villages and seaside areas that are easily accessible by wheelchair. The hotel is also situated near a beach that accommodates wheelchair users. Guests appreciated the convenience and accessibility, although a few noted that improvements could be made in some areas. The staff received praise for their positive attitude, enhancing the overall experience. However, some guests felt that the hotel did not fully meet the standards of a three-star rating and mentioned specific shortcomings such as the absence of a closet in the room.
Outdoor Pool
The outdoor pool at The Originals City, Relax'Otel & Spa, Le Barcarès has been a highlight for many guests. The pool is well maintained, clean and has a pleasant temperature, making it an inviting spot for relaxation. Families particularly found the pool great for kids, though it seems the pool area can be more enjoyable when open and fully accessible. Its peaceful ambiance and well-located setting add to the positive experience. However, some guests noted that the number of sun loungers could be insufficient at times. Despite that, the overall serene and pleasant environment of the pool area adds value to the stay at the hotel.
Yes, The Originals City, Relax'Otel & Spa, Le Barcarès has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Originals City, Relax'Otel & Spa, Le Barcarès.
No, The Originals City, Relax'Otel & Spa, Le Barcarès doesn't allow dogs.
Yes, parking facilities are available at The Originals City, Relax'Otel & Spa, Le Barcarès.
No, The Originals City, Relax'Otel & Spa, Le Barcarès doesn't have a gym.