Laval45.56766000,
-73.74083800,
2055 Autoroute Des Laurentides(Show on Map)
7.0
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsComfort Inn in Laval has garnered positive reviews for its strategic location, making it an appealing choice for various visitors. Its proximity to Highway 15 and convenient access to urban attractions and natural beauty contribute to its popularity. The surrounding neighborhood offers shopping and dining options, and on-property parking enhances convenience. With accommodating staff and pet-friendly policies, including large dogs, guests find their stay comfortable and enjoyable.
Guests have praised the hotel's breakfast offerings, appreciating the diversity and quality of the complimentary morning meal. The breakfast includes hot dishes and a continental spread that exceeds expectations, making for a delightful start to the day. The well-maintained dining area and courteous staff further enhance the experience, even though minor issues like cold muffins are occasionally mentioned.
The rooms at Comfort Inn receive mixed feedback, but many guests highlight their cleanliness, spaciousness, and comfortable beds. Renovated rooms add modern appeal, while others note that certain areas could use updates. While some reviews mention issues with cleanliness and management, the general consensus reflects a comfortable and quiet retreat, despite the closeness to street locations.
Cleanliness throughout the hotel meets expectations, with emphasis on neatness and fresh accommodations. The helpful and professional staff contribute positively to the guest experience, although some areas, such as carpets, may require additional maintenance.
The staff at Comfort Inn is recognized for their exceptional friendliness and helpfulness, enhancing the overall guest experience. Their attentiveness and professionalism leave a lasting positive impression, ensuring that guests feel welcome and valued.
While comfort is a highlight, some feedback on bed firmness and quality, particularly with sofa beds, suggest room for improvement. Nevertheless, the hotel delivers a satisfactory stay with reasonable rates.
Finally, Comfort Inn stands out for its dog-friendly accommodations. Guests appreciate the thoughtful provisions for travelers with pets, including green spaces for dogs. While a pet fee exists, it’s generally accepted by guests as a standard practice. The staff's preparedness in handling all types of guests, including those with pets, further solidifies Comfort Inn as a reliable and accommodating choice for visitors to the area. Show more
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Categories
Dog Friendly Hotel
The Comfort Inn is recognized as a pet-friendly hotel. It provides essential amenities and services for guests traveling with pets.
3-Star Hotel
The Comfort Inn offers a convenient location in Laval with complimentary on-site parking and free WiFi. Each room includes a flat-screen cable TV, a desk, and air conditioning, providing essential amenities for a comfortable stay. It is a non-smoking property.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Queen Room with Two Queen Beds - Upper FloorThis double room has air conditioning, a sofa and cable TV.
King RoomThis double room has air conditioning, a cable TV and a sofa.
Superior Queen Room with Two Queen Beds- Non-SmokingThe unit has 3 beds.
King Room - Non-SmokingThe unit has 2 beds.
King Room - Accessible/Non-SmokingThe unit offers 2 beds.
About Comfort Inn
License: 569774
Guest Reviews
7.0
Good
Location
Comfort Inn boasts a strategic location that caters to diverse needs, making it an attractive option for visitors to Laval and nearby areas. Travellers appreciate the hotel’s proximity to major highways such as Highway 15, which provides seamless access to various destinations across the region, including Montreal Island and beyond. The hotel’s locale is ideal for those seeking convenient access to both urban attractions and natural beauty, with nearby amenities such as Carrefour Laval offering opportunities for shopping and dining. Guests can enjoy a pleasant stroll through the surrounding neighborhood or utilize the nearby Montmorency Metro for easy travel.
The location is highlighted as central, providing quick and easy access to shops and restaurants, with many establishments within walking distance. Visitors to Laval can find the hotel well positioned for specific destinations, whether attending events or simply exploring the city or surrounding areas. On-property parking adds another level of convenience, enhancing the ease of access for all who choose to stay.
The friendly and welcoming staff complement the advantageous location, contributing to an overall positive experience for guests. For those traveling with pets, the accommodation of large dogs is a notable benefit. With clean rooms and breakfast offerings included, Comfort Inn ensures that guests have a comfortable base from which to explore the plentiful attractions and amenities nearby.
Breakfast
Comfort Inn's breakfast offerings have garnered substantial praise from many guests, with numerous positive mentions highlighting the diversity and quality of the morning meal. The hotel provides a wide array of options for its complimentary breakfast, including hot dishes like scrambled eggs and breakfast sausage, as well as make-your-own waffles, which adds a delightful touch to the breakfast experience. Guests also appreciated the inclusion of yogurt, fruit, cereals, and a selection of bread, enhancing the continental spread and ensuring a hearty start to the day.
The breakfast has been described as both complete and delicious, with many feeling it exceeded their expectations compared to other hotels. The well-maintained dining area and courteous staff further complement the morning meal, leaving guests satisfied with the overall breakfast experience.
Though there are some minor critiques, such as cold muffins or occasional messiness at the counters, these are generally outweighed by the positive aspects of the breakfast service. Guests will find the breakfast to be a pleasant surprise and a value-added benefit of their stay at Comfort Inn, providing more than just a typical continental breakfast and contributing to a comfortable and enjoyable hotel experience.
Rooms
Comfort Inn offers a mixed experience when it comes to their rooms. On a positive note, many guests have highlighted the cleanliness and spaciousness of the rooms, with multiple reviews describing them as clean, comfortable, and in good shape. The rooms are often noted for their comfortable beds, with comments suggesting that the beds provide a cozy rest. Some rooms are described as having been recently renovated, enhancing the overall appeal and comfort through modern updates.
Guests have found the rooms to be adequately sized for a comfortable stay, including features like large bathrooms. Despite proximity to street locations, several reviews mention that the rooms remain quiet, providing a peaceful retreat from outside noise.
However, there are aspects that may need attention, as several reviews point to issues with cleanliness, with mentions of hairs, fur, and unpleasant odors like humidity or tobacco smoke. Some rooms were reported as outdated and in need of renovation, and a few guests encountered problems with room assignments and management during their stay. Access-related challenges, such as the lack of an elevator and insufficient luggage assistance, may pose inconvenience for visitors with children or bulky paraphernalia.
While staff friendliness and helpfulness were appreciated, interaction at reception was noted as problematic in some instances. For guests expecting seamless comfort, minor issues like hard mattresses, leaking air conditioners, and single sofa beds might detract from the experience.
Ultimately, Comfort Inn provides a generally comfortable and clean stay with potential for improvement in certain areas that could elevate guest satisfaction further.
Beds
At the Comfort Inn, guests frequently highlight the comfort of the beds despite their smaller size. Many found the beds to be cozy, providing a pleasant experience that facilitated a good night's sleep. The complimentary breakfast is a welcome bonus, appreciated for its quality and upkeep. Additionally, guests noted the cleanliness of both the rooms and shared spaces, as well as the convenience offered by in-room amenities like microwaves and refrigerators. Although some reviews mentioned issues with firmness and mattress quality, particularly regarding sofa beds, the overall impression is of a hotel that delivers on comfort and hospitality at reasonable rates.
Cleanliness
Comfort Inn presents an experience that generally meets expectations for cleanliness and comfort. Many guests highlight the satisfactory cleanliness of the hotel, appreciating the neatness found throughout its premises. Rooms are often described as being clean, quiet, and equipped with cozy beds, ensuring a restful stay. The hotel's bathrooms frequently receive praise for their cleanliness, contributing to an overall sense of hygiene.
Furthermore, the hotel's friendly staff enhances the guest experience, with many visitors noting the helpfulness and professionalism of the team. Guests also appreciate the availability of fresh towels and room cleaning services upon request, which adds to a sense of convenience and attention to detail.
However, certain areas suggest that improvement might be beneficial. Some reviews mention issues such as unpleasant odors and unclean carpets, which hint at a need for refreshment and maintenance in parts of the hotel. Despite these areas needing attention, the overall perception is one of comfort, and the complimentary breakfast adds a pleasant touch to the start of the day.
In summary, Comfort Inn is recognized for providing clean accommodations that are both comfortable and reasonably priced, making it a reliable choice for travelers seeking a straightforward and satisfying stay.
Staff
The Comfort Inn is noted for its exceptionally friendly and helpful staff who consistently provide excellent service. Guests frequently mention the welcoming and courteous demeanor of the team, highlighting their attentiveness and professionalism. The front desk personnel, in particular, receive numerous accolades for their warmth and efficiency during check-in. The breakfast staff is also praised for their hospitality and great service, contributing to a pleasant start to the day. While there are occasional reports of less attentive service, overall, the hotel's personnel are commended for their kindness, helpfulness, and ability to make guests feel like family. This commitment to customer service enhances the overall experience of staying at Comfort Inn, leaving guests with a positive impression.
Dog Friendly
Comfort Inn is a welcoming destination for travelers with pets, particularly dogs. Guests have appreciated the hotel's pet-friendly rooms and the courteous staff who are well-prepared to accommodate those traveling with canine companions. The convenience of parking directly outside the rooms is an added benefit for pet owners. Visitors with dogs, including larger breeds like Bernese Mountain Dogs, have been comfortably accommodated, and there are several green spaces available within the hotel premises, offering a convenient area for pets to relieve themselves. While some guests weren't initially aware of the additional fee for bringing a pet, many consider this charge customary for pet-friendly establishments. Furthermore, the hotel extends thoughtful amenities, such as cots for babies, ensuring a comfortable stay for all members of the family.
No, Comfort Inn doesn't have any pool.
No, a spa isn't available at Comfort Inn.
Yes, Comfort Inn welcomes dogs.
No, parking facilities aren't available at Comfort Inn.