Hôtel des Patients
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Summary of reviewsHôtel des Patients, located in Lausanne, offers an exceptional experience that far exceeds its three-star rating. The hotel’s strategic location next to the CHUV metro station allows for effortless navigation of the city and its attractions, providing guests with convenient access to downtown areas, shopping districts and Lake Geneva. Guests particularly appreciate the serene environment, modern amenities and beautiful lake views from certain rooms.
The hotel’s breakfast has been highly acclaimed for its extensive variety, high quality and fresh ingredients. Guests are delighted by the diverse buffet, which caters to various dietary preferences, making it a highlight of their stay. The dinner options are equally praised with commendable food quality, presentation and affordability. The hotel’s restaurant staff add to the positive dining experience with their professionalism and excellent service.
Rooms at Hôtel des Patients stand out for their spaciousness, cleanliness and modern design. Guests frequently mention the large, comfortable beds, well-appointed bathrooms and thoughtful amenities such as bathrobes and slippers. The cleanliness of the hotel is repeatedly highlighted in reviews, supporting a comfortable and satisfying overall stay.
The hotel's staff receive high marks for their friendliness, efficiency and willingness to assist. The warm and welcoming atmosphere created by the team, from reception to dining services, contributes significantly to guests' positive experiences.
Despite some challenges with the hotel’s WiFi service, other complimentary amenities like metro tickets and luggage storage contribute to a favorable impression. The parking facilities also receive mixed reviews regarding cost, but guests appreciate the convenience and security provided.
Families find the hotel particularly accommodating with spacious, family-friendly rooms and amenities designed to enhance their comfort. The interaction between hotel guests and hospital patients adds a unique and positive aspect to the stay.
Overall, Hôtel des Patients is highly recommended for its excellent location, high standards of cleanliness, modern amenities and exceptional service. It provides outstanding value and comfort, making it ideal for both leisure and business travelers. Despite its hospital-related origins, the hotel successfully delivers a welcoming and satisfying experience for a diverse range of guests.
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The hotel’s breakfast has been highly acclaimed for its extensive variety, high quality and fresh ingredients. Guests are delighted by the diverse buffet, which caters to various dietary preferences, making it a highlight of their stay. The dinner options are equally praised with commendable food quality, presentation and affordability. The hotel’s restaurant staff add to the positive dining experience with their professionalism and excellent service.
Rooms at Hôtel des Patients stand out for their spaciousness, cleanliness and modern design. Guests frequently mention the large, comfortable beds, well-appointed bathrooms and thoughtful amenities such as bathrobes and slippers. The cleanliness of the hotel is repeatedly highlighted in reviews, supporting a comfortable and satisfying overall stay.
The hotel's staff receive high marks for their friendliness, efficiency and willingness to assist. The warm and welcoming atmosphere created by the team, from reception to dining services, contributes significantly to guests' positive experiences.
Despite some challenges with the hotel’s WiFi service, other complimentary amenities like metro tickets and luggage storage contribute to a favorable impression. The parking facilities also receive mixed reviews regarding cost, but guests appreciate the convenience and security provided.
Families find the hotel particularly accommodating with spacious, family-friendly rooms and amenities designed to enhance their comfort. The interaction between hotel guests and hospital patients adds a unique and positive aspect to the stay.
Overall, Hôtel des Patients is highly recommended for its excellent location, high standards of cleanliness, modern amenities and exceptional service. It provides outstanding value and comfort, making it ideal for both leisure and business travelers. Despite its hospital-related origins, the hotel successfully delivers a welcoming and satisfying experience for a diverse range of guests.
Family Friendly Hotel
This hotel is a top choice for families, offering comfortable rooms and amenities designed specifically for families. It provides easy access to local parks. The staff is welcoming.
Hotel with Parking
The hotel offers on-site underground parking for guests. While the number of spaces is limited and non-reservable, having covered parking available directly at the hotel is a key convenience.
Accessible Hotel
Hôtel des Patients offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
3-Star Hotel
This hotel is situated in a quiet area on the grounds of the CHUV university hospital center, making it ideal for visitors needing proximity to the hospital. It offers a calm and comfortable environment with high guest ratings.
Business Hotel
Guest Reviews
Located in Lausanne, Hôtel des Patients boasts an excellent location that makes it easy to navigate the city and its attractions. The hotel is strategically situated near the CHUV metro station, which is just a few minutes’ walk away. This proximity to the metro ensures quick access to the city center, Lake Geneva and other key destinations. Guests appreciate the convenience of a prime location where public transportation, including complimentary metro tickets, allows for seamless travel across Lausanne.
Though slightly removed from the bustling city center, the hotel’s advantageous position next to the metro station means that downtown areas, shopping districts and the historic old town are readily accessible within minutes. Visitors highlight the hotel’s quiet surroundings and its closeness to the University Hospital of Lausanne (CHUV), making it ideal for those with medical or academic engagements.
The hotel's location not only offers easy access to public transportation but also provides beautiful views of the lake from certain rooms and a peaceful atmosphere despite being in a hospital complex. Guests commend the hotel's modern amenities, spacious rooms and cleanliness, which add to the comfort of their stay.
Overall, Hôtel des Patients is highly recommended for its combination of convenience, accessibility and serene environment, perfect for both leisure and business travelers.
The breakfast experience at Hôtel des Patients has garnered widespread acclaim from numerous guests. The general consensus points to a highly satisfying and elaborate breakfast spread. Many guests appreciated the extensive variety of options available, including both sweet and savory items, fresh fruits, pastries, bread and a selection of hot and cold foods. The buffet was frequently described as rich, abundant and very diverse, offering something for everyone and ensuring that it met various dietary preferences, including gluten-free and vegetarian options.
Guests consistently noted the high quality and freshness of the ingredients, which contributed to an overall delicious and appetizing breakfast. The presence of local Swiss goodies and the inclusion of breakfast in the room rate were also well-received.
The breakfast service was praised for being well-organized and frequently replenished, ensuring that all guests had access to a full buffet throughout the morning. Moreover, the breakfast room, while sometimes likened to a hospital cafeteria in ambiance, was generally described as clean and spacious with some guests enjoying a view of Lake Geneva.
Despite the overwhelmingly positive feedback, some minor criticisms were noted. A few guests mentioned a limited variety of vegan options and occasional difficulties with specific items like the egg cooker. Additionally, there were a few remarks about the breakfast atmosphere being a bit cold or chaotic at times and a couple of reviews pointed out the absence of air conditioning in the breakfast room.
Overall, the breakfast at Hôtel des Patients is considered a highlight, combining quality, variety and generous portions, making it a delightful start to the day for most guests.
Hôtel des Patients offers a commendable dining experience that guests seem to genuinely appreciate. Dinner at the hotel is frequently described as very good, affordable and offering a variety of options. The meals, whether lunch or dinner, consistently receive positive remarks for their taste and presentation. Guests highlight the restaurant as an excellent option with noteworthy praise for its innovative and healthy cuisine.
The restaurant staff are frequently complimented for their kindness and excellent service, contributing to an overall satisfactory dining experience. Both breakfast and dinner are noted to provide good value for money with the breakfast buffet being especially highlighted for its variety and quality. Additionally, the hotel accommodates guests with dietary sensitivities and offers baby chairs, indicating a family-friendly atmosphere.
While the restaurant has a canteen-like flair, it does not detract significantly from the dining experience with the quality of the food masking any lack of atmospheric charm. Some guests noted minor inconveniences, such as the restaurant closing relatively early and limited availability for late-night dining on the terrace. However, these issues seem minor compared to the prevailing satisfaction with the food and service.
In the same building, guests also recommend trying the cozy Crêperie Bretonne for a delightful culinary alternative. Overall, dining at Hôtel des Patients is considered a positive aspect of the stay, combining good value, quality food and excellent service that leaves a lasting impression.
The rooms at Hôtel des Patients impress with their spaciousness, cleanliness and modern design. Guests frequently praise the generous room sizes, which are often described as huge, bright and well-appointed. Many rooms feature large windows or terraces, providing panoramic views of Lake Geneva or the surrounding mountains, adding to the overall pleasant stay. Comfort is a recurring theme with comfortable beds, sizable bathrooms and functional layouts that cater well to families and single travelers alike. The cleanliness of both the rooms and bathrooms is consistently highlighted, along with modern furnishings and thoughtful amenities like bathrobes and slippers. While a few minor issues were noted, such as occasional warm temperatures and a lack of refrigerators, the overall consensus is of very large, beautiful rooms that offer both comfort and excellent views.
Hôtel des Patients is highly praised for its beds, frequently described as comfortable, very comfortable and some of the most comfortable guests have experienced. Guests consistently highlight the hotel’s excellent bedding and high-quality mattresses and pillows. Many rooms feature large, spacious beds, including king-size and double beds with generous, thick mattresses, making for a delightful sleeping experience. The hotel rooms are also noted for being well-equipped, clean and modern, complementing the comfort provided by the beds. Occasionally, there are mentions of issues with sofa beds for kids, hardness of folding mattresses and minor concerns like holes in bed sheets. Nevertheless, the overwhelming consensus is that Hôtel des Patients delivers an exceptionally cozy, well-maintained and restful environment with beds that are clean and fresh, ensuring a good night's sleep for all guests.
The reviews for Hôtel des Patients emphasize a high standard of cleanliness. Guests consistently describe the hotel as very clean, fresh and modern with rooms that are spacious and comfortable. Many reviews highlight impeccable cleanliness and well-maintained facilities, utilizing terms like spotless, squeaky clean and extremely clean repeatedly. Rooms and bathrooms are not only frequently cleaned but also kept in excellent condition. Despite few isolated comments regarding minor oversights in daily cleaning, the overall feedback reflects a commitment to maintaining a pristine environment, contributing significantly to guest comfort and satisfaction. The quiet and calm atmosphere further enhances the pleasant and sanitized experience, making the hotel a commendable choice for travelers seeking cleanliness and modern amenities.
Visitor feedback for Hôtel des Patients consistently highlights the exceptional quality of staff service, emphasizing the team's professionalism, friendliness and helpfulness. Guests frequently note the welcoming and warm reception they receive with many appreciating the staff's attentiveness and courteous nature. From check-in to check-out, the reception team is recognized for their efficiency and proactive assistance, ensuring a smooth and pleasant experience for visitors.
The restaurant personnel also receive accolades for their friendliness and competence, contributing to an overall positive dining experience. While most interactions with the staff are described as kind and accommodating, there was an isolated mention of a less helpful reception experience upon arrival. Nevertheless, this seems to be an outlier in an otherwise glowing pattern of reviews.
Cleanliness, comfortable accommodations and exceptional hospitality create a welcoming environment that many guests find memorable. Notably, the staff's ability to handle guest needs, including offering advice and support throughout their stay, is repeatedly praised. This dedication to service has left a lasting impression on visitors, cementing Hôtel des Patients as a standout in terms of customer care.
Visitors of Hôtel des Patients found the hotel's wifi service to be quite a mixed bag. While some guests appreciated the good and reliable WiFi, many others encountered significant difficulties. Common complaints included complicated and confusing login procedures, unstable connections and poor coverage with some areas of the hotel room lacking any signal at all. Despite these issues, the hotel offers valuable amenities such as complimentary transport tickets for exploring Lausanne and free luggage storage. While the WiFi service needs improvement, the other conveniences provided by the hotel contribute positively to the overall guest experience.
Hôtel des Patients offers a range of parking options that largely cater to diverse guest needs, despite some varied opinions on the cost. The indoor and underground parking facilities are frequently praised for their convenience, direct accessibility via elevator and secure environment. Large garage spots and good facilities for big cars make it particularly appealing for those traveling by vehicle. However, the parking spaces can sometimes be narrow and there have been occasional complaints about availability, especially during peak times.
The cost of parking, averaging around 20 CHF per day, has drawn mixed reactions. Some guests find it rather high, while others appreciate the complimentary public transport cards included with the parking fee, adding significant value to the stay. Additionally, free parking options or vouchers are sometimes available, which many guests found beneficial.
Overall, the hotel's parking is viewed as a practical and convenient feature, complemented by its close proximity to metro stations and other public transport options. While the cost may seem steep to some, the secure, accessible and well-maintained parking facilities generally leave a favorable impression on guests.
Hôtel des Patients offers an accommodating environment ideal for families with a variety of kid-friendly amenities and spacious rooms that cater well to family needs. The family rooms stand out for their generous size, comfortable furnishings including sofa beds and large bathrooms, making them perfect for families with children. For those traveling with babies, cots and high chairs are readily available with staff praised for their helpfulness in accommodating young families.
Families with children are particularly well-catered for with some rooms featuring large balconies that are suitable for both parents and kids to enjoy. The hotel’s family-oriented approach includes special touches like caramels for children and even making a granddaughter’s birthday special. Guests appreciate the modern, clean and spacious rooms, which are often highlighted as being large enough for families of four or more.
Interactions between hotel guests and hospital patients are noted as a unique and commendable aspect, fostering a sense of community. Even with this mix, families report a comfortable and pleasant holiday experience, appreciating the stroller-friendly environment and child-friendly amenities. Located conveniently for family city trips, the hotel is described as a great place for family outings.
The overall experience is highlighted by a combination of spacious, clean rooms and a warm, accommodating atmosphere that ensures parents, newborns, young families and even guests traveling with teenagers feel well cared for. Families leaving Hôtel des Patients express satisfaction and look forward to returning, underscoring the hotel’s good value and suitability for a family stay.
Hôtel des Patients delivers a surprisingly high-caliber experience for a three-star rating, conveniently located next to a metro station. Guests frequently commend its friendly staff, modern design and remarkable cleanliness. The hotel’s quality of rooms and amenities has consistently exceeded expectations, often being compared to four-star accommodations. The spacious rooms and efficient reception contribute to a comfortable stay.
Despite being rated as a three-star establishment, many feel it deserves a higher rating due to its outstanding quality and value for money. Its calm environment, good transport connections and affordable pricing make it an excellent choice for both leisure and business travelers. The hotel offers a very good breakfast, emphasizing that it provides much more than what is typically expected from a three-star hotel.
Some describe the hotel as antiseptic and industrial, suggesting it could benefit from a cozier atmosphere. Nonetheless, the modern furnishings and cleanliness are highly appreciated. Despite its hospital-related origins, the hotel successfully caters to a broader audience seeking satisfactory three-star accommodations.
Hôtel des Patients emerges as a solid choice for business travelers visiting Lausanne. The hotel's location is particularly advantageous, being both well-located and well-served with convenient connections to the University Hospital of Lausanne (CHUV) and effortless metro access to key business areas in the city. Guests appreciated the soothing atmosphere, which provides a respite from the rigors of business travel.
The accommodations are highlighted as spacious, clean and equipped with private bathrooms, making them suitable for professional stays. Top-floor rooms offer a quiet environment perfect for undisturbed meetings or a quick nap during breaks.
A significant advantage for business visitors is the availability of various meeting and conference rooms, which are professionally equipped and ensure privacy. There are dedicated business sections and personnel available to support corporate events, making it ideal for congresses and business consultations.
Guests also noted the value for money, especially during trade shows. Additional perks include safe parking at a good price and free public transport with the included city card—adding to the convenience and appeal for business travelers.
Overall, the Hôtel des Patients is recommended for business use due to its location, facilities and professional service, even if the atmosphere leans more holiday-like. For those on a work trip, this hotel meets business expectations while offering good value.
'Hôtel des Patients' offers a highly accessible experience for guests, particularly those with disabilities. Its strategic location near the CHUV hospital and metro stations ensures that it is easily reachable via public transport with the added benefit of a free transport card provided by the hotel. The hotel integrates well with the city's transportation network, making it convenient for visitors to navigate and access local attractions.
The hotel boasts a variety of accessibility features, including wheelchair-friendly facilities such as accessible toilets and sinks and bathrooms designed for guests with reduced mobility, though some areas like showers could benefit from additional grab bars. The large, comfortable bathrooms enhance the stay for guests needing extra space.
Underground parking and an elevator serving both hotel and residential floors add to the ease of access. The hotel's infrastructure accommodates a range of needs, from elderly family members to pregnant women, ensuring comfort and convenience for all guests. Despite minor areas for improvement, the overall accessibility of 'Hôtel des Patients' makes it a commendable choice for travelers seeking a comfortable and accommodating stay in the heart of the city.
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Location
Though slightly removed from the bustling city center, the hotel’s advantageous position next to the metro station means that downtown areas, shopping districts and the historic old town are readily accessible within minutes. Visitors highlight the hotel’s quiet surroundings and its closeness to the University Hospital of Lausanne (CHUV), making it ideal for those with medical or academic engagements.
The hotel's location not only offers easy access to public transportation but also provides beautiful views of the lake from certain rooms and a peaceful atmosphere despite being in a hospital complex. Guests commend the hotel's modern amenities, spacious rooms and cleanliness, which add to the comfort of their stay.
Overall, Hôtel des Patients is highly recommended for its combination of convenience, accessibility and serene environment, perfect for both leisure and business travelers.
Breakfast
Guests consistently noted the high quality and freshness of the ingredients, which contributed to an overall delicious and appetizing breakfast. The presence of local Swiss goodies and the inclusion of breakfast in the room rate were also well-received.
The breakfast service was praised for being well-organized and frequently replenished, ensuring that all guests had access to a full buffet throughout the morning. Moreover, the breakfast room, while sometimes likened to a hospital cafeteria in ambiance, was generally described as clean and spacious with some guests enjoying a view of Lake Geneva.
Despite the overwhelmingly positive feedback, some minor criticisms were noted. A few guests mentioned a limited variety of vegan options and occasional difficulties with specific items like the egg cooker. Additionally, there were a few remarks about the breakfast atmosphere being a bit cold or chaotic at times and a couple of reviews pointed out the absence of air conditioning in the breakfast room.
Overall, the breakfast at Hôtel des Patients is considered a highlight, combining quality, variety and generous portions, making it a delightful start to the day for most guests.
Dinner
The restaurant staff are frequently complimented for their kindness and excellent service, contributing to an overall satisfactory dining experience. Both breakfast and dinner are noted to provide good value for money with the breakfast buffet being especially highlighted for its variety and quality. Additionally, the hotel accommodates guests with dietary sensitivities and offers baby chairs, indicating a family-friendly atmosphere.
While the restaurant has a canteen-like flair, it does not detract significantly from the dining experience with the quality of the food masking any lack of atmospheric charm. Some guests noted minor inconveniences, such as the restaurant closing relatively early and limited availability for late-night dining on the terrace. However, these issues seem minor compared to the prevailing satisfaction with the food and service.
In the same building, guests also recommend trying the cozy Crêperie Bretonne for a delightful culinary alternative. Overall, dining at Hôtel des Patients is considered a positive aspect of the stay, combining good value, quality food and excellent service that leaves a lasting impression.
Rooms
Beds
Cleanliness
Staff
The restaurant personnel also receive accolades for their friendliness and competence, contributing to an overall positive dining experience. While most interactions with the staff are described as kind and accommodating, there was an isolated mention of a less helpful reception experience upon arrival. Nevertheless, this seems to be an outlier in an otherwise glowing pattern of reviews.
Cleanliness, comfortable accommodations and exceptional hospitality create a welcoming environment that many guests find memorable. Notably, the staff's ability to handle guest needs, including offering advice and support throughout their stay, is repeatedly praised. This dedication to service has left a lasting impression on visitors, cementing Hôtel des Patients as a standout in terms of customer care.
Wi-Fi
Parking
The cost of parking, averaging around 20 CHF per day, has drawn mixed reactions. Some guests find it rather high, while others appreciate the complimentary public transport cards included with the parking fee, adding significant value to the stay. Additionally, free parking options or vouchers are sometimes available, which many guests found beneficial.
Overall, the hotel's parking is viewed as a practical and convenient feature, complemented by its close proximity to metro stations and other public transport options. While the cost may seem steep to some, the secure, accessible and well-maintained parking facilities generally leave a favorable impression on guests.
Family
Families with children are particularly well-catered for with some rooms featuring large balconies that are suitable for both parents and kids to enjoy. The hotel’s family-oriented approach includes special touches like caramels for children and even making a granddaughter’s birthday special. Guests appreciate the modern, clean and spacious rooms, which are often highlighted as being large enough for families of four or more.
Interactions between hotel guests and hospital patients are noted as a unique and commendable aspect, fostering a sense of community. Even with this mix, families report a comfortable and pleasant holiday experience, appreciating the stroller-friendly environment and child-friendly amenities. Located conveniently for family city trips, the hotel is described as a great place for family outings.
The overall experience is highlighted by a combination of spacious, clean rooms and a warm, accommodating atmosphere that ensures parents, newborns, young families and even guests traveling with teenagers feel well cared for. Families leaving Hôtel des Patients express satisfaction and look forward to returning, underscoring the hotel’s good value and suitability for a family stay.
3 Star
Despite being rated as a three-star establishment, many feel it deserves a higher rating due to its outstanding quality and value for money. Its calm environment, good transport connections and affordable pricing make it an excellent choice for both leisure and business travelers. The hotel offers a very good breakfast, emphasizing that it provides much more than what is typically expected from a three-star hotel.
Some describe the hotel as antiseptic and industrial, suggesting it could benefit from a cozier atmosphere. Nonetheless, the modern furnishings and cleanliness are highly appreciated. Despite its hospital-related origins, the hotel successfully caters to a broader audience seeking satisfactory three-star accommodations.
Business
The accommodations are highlighted as spacious, clean and equipped with private bathrooms, making them suitable for professional stays. Top-floor rooms offer a quiet environment perfect for undisturbed meetings or a quick nap during breaks.
A significant advantage for business visitors is the availability of various meeting and conference rooms, which are professionally equipped and ensure privacy. There are dedicated business sections and personnel available to support corporate events, making it ideal for congresses and business consultations.
Guests also noted the value for money, especially during trade shows. Additional perks include safe parking at a good price and free public transport with the included city card—adding to the convenience and appeal for business travelers.
Overall, the Hôtel des Patients is recommended for business use due to its location, facilities and professional service, even if the atmosphere leans more holiday-like. For those on a work trip, this hotel meets business expectations while offering good value.
Accessible
The hotel boasts a variety of accessibility features, including wheelchair-friendly facilities such as accessible toilets and sinks and bathrooms designed for guests with reduced mobility, though some areas like showers could benefit from additional grab bars. The large, comfortable bathrooms enhance the stay for guests needing extra space.
Underground parking and an elevator serving both hotel and residential floors add to the ease of access. The hotel's infrastructure accommodates a range of needs, from elderly family members to pregnant women, ensuring comfort and convenience for all guests. Despite minor areas for improvement, the overall accessibility of 'Hôtel des Patients' makes it a commendable choice for travelers seeking a comfortable and accommodating stay in the heart of the city.
No, Hôtel des Patients doesn't have any pool.
No, a spa isn't available at Hôtel des Patients.
No, Hôtel des Patients doesn't allow dogs.
Yes, parking facilities are available at Hôtel des Patients.
No, Hôtel des Patients doesn't have a gym.
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