Village Family Motor Inn
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Village Family Motor Inn in Launceston generally receives high praise for its central and convenient location. Guests find the hotel's proximity to the city center, Launceston Airport and local attractions ideal, offering both accessibility and tranquility with lovely views from its hilltop setting. Families particularly appreciate the nearby kid-friendly facilities and the peaceful environment.
Staff at the motor inn are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. The reception staff are noted for their professionalism and willingness to address any issues, contributing to a warm and supportive atmosphere. Parking arrangements are also well-regarded with most visitors appreciating the convenience of parking directly at their room door and the ample space available.
Visitors also highlight certain positives about the rooms, including their spaciousness and beautiful views. Some family rooms are especially noted for their size, comfortable beds and adequate facilities, such as microwaves and kettles. Guests also appreciate the well-maintained garden, adding to the pleasant surroundings.
However, the motor inn struggles with significant challenges, particularly concerning the condition and maintenance of its facilities. Breakfast offerings have led to confusion and disappointment due to inconsistencies and a lack of clear communication. Dinner services suffer greatly due to the closure of the restaurant and bar, which is not clearly communicated to guests, leading to frustration.
Room conditions vary widely with positive comments often overshadowed by reports of broken furniture, outdated amenities and cleanliness issues. Bathrooms, in particular, suffer from mould and poor maintenance. The overall cleanliness of the motor inn is frequently criticized with many guests noting dusty surfaces, dirty carpets and musty odors.
The pool facilities receive mixed reviews; while some appreciate the indoor and outdoor pools, others find them unclean and inadequately maintained with complaints about cold water and excessive chlorine. The Wi-Fi service also draws varied responses with guests frequently encountering connectivity issues.
In summary, the Village Family Motor Inn offers a strategically located and potentially charming stay with friendly staff and ample parking. However, it requires substantial updates and better maintenance to improve guest experience, particularly in the areas of room condition, cleanliness, dining options and pool facilities.
Categories
Staff at the motor inn are frequently commended for their friendliness and helpfulness, significantly enhancing the guest experience. The reception staff are noted for their professionalism and willingness to address any issues, contributing to a warm and supportive atmosphere. Parking arrangements are also well-regarded with most visitors appreciating the convenience of parking directly at their room door and the ample space available.
Visitors also highlight certain positives about the rooms, including their spaciousness and beautiful views. Some family rooms are especially noted for their size, comfortable beds and adequate facilities, such as microwaves and kettles. Guests also appreciate the well-maintained garden, adding to the pleasant surroundings.
However, the motor inn struggles with significant challenges, particularly concerning the condition and maintenance of its facilities. Breakfast offerings have led to confusion and disappointment due to inconsistencies and a lack of clear communication. Dinner services suffer greatly due to the closure of the restaurant and bar, which is not clearly communicated to guests, leading to frustration.
Room conditions vary widely with positive comments often overshadowed by reports of broken furniture, outdated amenities and cleanliness issues. Bathrooms, in particular, suffer from mould and poor maintenance. The overall cleanliness of the motor inn is frequently criticized with many guests noting dusty surfaces, dirty carpets and musty odors.
The pool facilities receive mixed reviews; while some appreciate the indoor and outdoor pools, others find them unclean and inadequately maintained with complaints about cold water and excessive chlorine. The Wi-Fi service also draws varied responses with guests frequently encountering connectivity issues.
In summary, the Village Family Motor Inn offers a strategically located and potentially charming stay with friendly staff and ample parking. However, it requires substantial updates and better maintenance to improve guest experience, particularly in the areas of room condition, cleanliness, dining options and pool facilities.
3-Star Apartment
Set on acres of landscaped gardens, it offers a heated swimming pool and spa. Its family-friendly amenities and location with views of Launceston and the Tamar Valley make it a relaxing and valuable option.
Apartment with Heated Pool
This apartment offers an indoor pool. The indoor pool provides family fun and relaxation regardless of the weather.
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Cheap Apartment
Apartment with Indoor Pool
Guest Reviews
The Village Family Motor Inn in Launceston enjoys high praise for its central and convenient location. Guests appreciate the hotel's proximity to the city center, Launceston Airport and local attractions, making it easy to access everything they need. The quiet setting atop a hill offers lovely views of the valley and the surrounding cityscape, adding to the appeal.
Visitors find the location ideal for both short stays and extended visits with easy access to shops, restaurants and hospitals. The hotel's serene environment on a large block of land ensures a peaceful stay, while also being close enough to the bustling CBD for convenience. Families appreciate the proximity to kid-friendly facilities like the playground and swimming pool.
With excellent connectivity to major routes and a central position within Launceston, the Village Family Motor Inn offers a blend of accessibility, tranquility and scenic beauty, making it a favored choice for travelers.
Visitors to the Village Family Motor Inn seem to encounter significant confusion and disappointment regarding the availability of breakfast. Many guests noted that although their bookings or advertisements included mentions of a continental breakfast, it was not actually provided during their stay. Miscommunication appeared to be a recurring issue, as several travelers were unaware of the breakfast options or discovered upon arrival that breakfast was not available, despite prior information suggesting otherwise.
Some guests mentioned the lack of essential items such as toasters, cutlery and washing-up liquid in their rooms, which added to the inconvenience when they attempted to prepare their own breakfast. On a positive note, it was noted that large quantities of milk were supplied in the fridge and in some cases, breakfast cereal and toast supplies were provided for guests to enjoy in their rooms.
However, the general sentiment reflected in the reviews is one of frustration with the misleading information about breakfast offerings. Many visitors felt let down by the lack of breakfast service and suggested that clearer communication and better amenity provisions could significantly improve their experience at the motor inn.
The dinner experience at the Village Family Motor Inn has received overwhelmingly negative feedback from guests. Many reviewers expressed frustration and disappointment that the restaurant and bar, which were advertised as part of the facility, were not available during their stay. The restaurant seems to have been permanently closed or non-operational for an extended period with some reports indicating it has been shut down for up to three years. Several guests highlighted that this closure was not communicated effectively and that they were not informed about the lack of dining options upon check-in. Guests were also dissatisfied with being misled by advertisements and signage still promoting the restaurant and bar, which led to confusion and inconvenience, especially for those unfamiliar with the area who had to seek alternative dining options last minute. Overall, the lack of an operational restaurant significantly impacted the guests' experience, leaving many feeling disappointed and misled by the advertising.
Stay at the Village Family Motor Inn offers a range of experiences with room reviews painting a diverse picture. Guests appreciate the spacious and generous-sized rooms, spectacular views and cleanliness maintained in many units. The location is noted for being convenient with ample parking space right outside the rooms.
Some family rooms stand out with their size, comfortable beds and adequate facilities such as a microwave, kettle and toiletries. Visitors find rooms warm and cozy with enough heating options, including electric blankets, available. The hotel's garden is maintained well, adding to the pleasant surroundings.
However, many reviews indicate significant drawbacks, primarily due to the dated and rundown condition of the rooms and facilities. The rooms need urgent renovations with reports of broken furniture, cracked toilet seats and poorly maintained amenities. Cleanliness is inconsistent with some rooms being dusty and mouldy, while others give off an unpleasant smell due to poor ventilation or issues with heating systems.
Broken items like curtain rails, windows and kitchen cupboards are commonplace complaints. Guests also noted a lack of proper housekeeping services and insufficient toiletries, including empty soap dispensers. The games room and playground for kids also require overhauling to improve their overall appeal.
In summary, while the Village Family Motor Inn offers spacious accommodations and beautiful views, significant updates and better maintenance are necessary to enhance the guest experience and align it more closely with modern expectations.
When planning a stay at the Village Family Motor Inn, be prepared for a mixed experience regarding the beds. Many guests found the beds to be extremely comfortable with some describing them as comfy or even like heaven on earth. However, comfort levels seem to vary widely. A significant number of reviews indicated issues with beds being uncomfortable, old, or in need of replacing. Reports of sagging mattresses, detectable springs and hard-as-rock experiences were not uncommon. Pillows also garnered criticism for being too thin or flat, adding to discomfort for many.
Cleanliness opinions are mixed; some guests noted that beds were clean and comfortable, while others highlighted issues like stained or dirty sheets and bedding that was outdated or unpleasantly smelly. The lack of extra pillows and blankets was another point of contention.
In summary, while some find the beds at Village Family Motor Inn satisfactory for a night's sleep, many guests might find the beds to be a potential drawback to an otherwise pleasant stay.
Located conveniently close to the city, Village Family Motor Inn falls short on maintaining a welcoming atmosphere due to substantial cleanliness issues. Despite some reviews noting that rooms were "nice," "clean," and "spacious," the majority highlight significant shortcomings. Common complaints revolve around mould, dusty surfaces and outdated, worn furnishings. A recurring theme is poor room upkeep with frequent mentions of unvacuumed floors, dirty carpets and stained bedding. The pervasive musty and bad odors in many rooms diminish the overall guest experience.
The bathrooms, in particular, appear to be a major problem area with reports of mould, dirty shower areas and smelly conditions. Some guests found items left by previous occupants, indicating inadequate cleaning practices. Additionally, broken fixtures and outdated aesthetics contribute to the lack of appeal.
Maintenance issues extend beyond cleanliness with several guests encountering non-functional heating, broken plumbing and electrical problems. The common areas, including the pool and BBQ facilities, also suffer from neglect.
While the staff received occasional praise for friendliness and efforts to resolve issues, these positives are overshadowed by the need for a substantial overhaul in cleanliness standards. The evident lack of consistent housekeeping and attention to detail significantly detracts from what could otherwise be a convenient and potentially charming place to stay.
The reviews for the Village Family Motor Inn consistently highlight the commendable nature of the staff. Guests frequently describe the reception and management as friendly, helpful and accommodating. Many noted the staff's willingness to go the extra mile, such as staying late for check-ins and ensuring guests felt welcome and attended to. Cleaners and receptionists were often mentioned for their politeness and cooperative manner.
Reception staff received particular praise for being very friendly, professional and providing great customer service. Several comments affirmed that the staff was not only pleasant but also responsive to issues, making the stay smoother and more enjoyable. Despite some occasional remarks about unhelpful or rude service, the positive feedback substantially outweighed the negative.
Overall, a stay at the Village Family Motor Inn seems characterized by a warm and supportive atmosphere, largely thanks to the dedicated and courteous team working there.
The Village Family Motor Inn offers free Wi-Fi to its guests, but the reliability of the connection seems to be hit or miss. While some found the Wi-Fi to be adequate for their needs, others experienced issues with the signal being unstable or not working at all. The Wi-Fi in the rooms was particularly problematic for several guests with reports of the connection being weak, falling in and out or even non-existent. Additional concerns included limits on internet data, despite some information indicating it was unlimited. Overall, while free Wi-Fi is certainly a positive offering, its inconsistent performance could be an area for improvement at this otherwise well-situated and family-friendly motor inn.
The pool facilities at Village Family Motor Inn sparked mixed reactions among guests. On a positive note, some visitors appreciated the presence of both indoor and outdoor pools with mentions of the indoor pool being a bonus and the spa adding to the overall experience. Families particularly noted that their kids enjoyed the pool and spa, providing a fun and relaxing environment. The heated pool was appreciated by several reviewers, especially as a handy feature for children.
However, many reviews pointed out significant issues. A recurring theme was the poor cleanliness of the pools with descriptions of grime, silt at the bottom and even brown gunk around the sides. Additionally, the pools were often reported as being too cold, despite being advertised as heated and at times, excessive chlorine led to discomfort such as burning eyes and itchy skin.
The pool areas themselves were also criticized for needing upgrades and more seating and specific issues like broken pool stairs and low water levels were noted. Some guests found the operating hours to be limited, which was disappointing and there were instances where the spa was not operational.
Overall, while the Village Family Motor Inn’s pool and spa facilities had potential benefits, they were frequently overshadowed by maintenance and cleanliness concerns, leading to an inconsistent experience for guests.
Village Family Motor Inn offers a mix of experiences when it comes to parking, but overall, it appears to be more positive than negative. The convenience of parking directly at the door of the room is frequently highlighted, making it easy for guests to unload luggage. For those traveling with a trailer or bus, the spaciousness and availability of parking spots are appreciated with mentions of ample and easy parking.
There is free parking available on the property, further adding to the guests' convenience. The location also enables easy access to the town, which is another plus for those looking to explore the area.
However, parking experiences are not uniformly perfect. Some guests noted issues such as limited spots, cars parked in allocated spaces and occasional difficulties exiting the car park due to the main road's visibility issues. Additionally, the presence of large potholes in the car park was mentioned, which could be a concern for drivers.
Despite a few challenges, the general consensus leans towards satisfactory parking arrangements with many guests finding the parking easy, plentiful and conveniently located.
The Village Family Motor Inn features a heated indoor pool that receives mixed reviews from guests. Many visitors appreciated the pool, describing it as great, good, warm and amazing. It was particularly enjoyed by children, both for swimming and play. Some guests found the pool to be a highlight of their stay, considering it a bonus along with the spa and sauna facilities and mentioning that towels and face washers were provided.
However, not all feedback was positive. Some guests reported issues with the pool being too cold, despite being heated. Additionally, there were complaints about the pool having too much chlorine and being cold or even filthy at times. There were also instances where the heated pool and additional amenities like the spa and sauna were not operational, which disappointed some guests.
In summary, while the heated indoor pool at the Village Family Motor Inn is valued for its potential to enhance family stays and provide enjoyment for kids, there are inconsistencies in guest experiences regarding its temperature and cleanliness.
The Village Family Motor Inn features an indoor heated pool, which several guests found to be a welcome addition, especially beneficial for families with children. Many reviews consistently mentioned the heated pool as a major highlight, describing it as well-maintained and a real bonus to their stay. However, there were some mixed experiences regarding the temperature and maintenance with a few guests noting that the pool was colder than expected or not properly maintained at times. Despite these issues, overall feedback suggested that the indoor heated pool was a valued amenity, enhancing the experience for those visiting the hotel.
Location Show Map
Location
Visitors find the location ideal for both short stays and extended visits with easy access to shops, restaurants and hospitals. The hotel's serene environment on a large block of land ensures a peaceful stay, while also being close enough to the bustling CBD for convenience. Families appreciate the proximity to kid-friendly facilities like the playground and swimming pool.
With excellent connectivity to major routes and a central position within Launceston, the Village Family Motor Inn offers a blend of accessibility, tranquility and scenic beauty, making it a favored choice for travelers.
Breakfast
Some guests mentioned the lack of essential items such as toasters, cutlery and washing-up liquid in their rooms, which added to the inconvenience when they attempted to prepare their own breakfast. On a positive note, it was noted that large quantities of milk were supplied in the fridge and in some cases, breakfast cereal and toast supplies were provided for guests to enjoy in their rooms.
However, the general sentiment reflected in the reviews is one of frustration with the misleading information about breakfast offerings. Many visitors felt let down by the lack of breakfast service and suggested that clearer communication and better amenity provisions could significantly improve their experience at the motor inn.
Dinner
Rooms
Some family rooms stand out with their size, comfortable beds and adequate facilities such as a microwave, kettle and toiletries. Visitors find rooms warm and cozy with enough heating options, including electric blankets, available. The hotel's garden is maintained well, adding to the pleasant surroundings.
However, many reviews indicate significant drawbacks, primarily due to the dated and rundown condition of the rooms and facilities. The rooms need urgent renovations with reports of broken furniture, cracked toilet seats and poorly maintained amenities. Cleanliness is inconsistent with some rooms being dusty and mouldy, while others give off an unpleasant smell due to poor ventilation or issues with heating systems.
Broken items like curtain rails, windows and kitchen cupboards are commonplace complaints. Guests also noted a lack of proper housekeeping services and insufficient toiletries, including empty soap dispensers. The games room and playground for kids also require overhauling to improve their overall appeal.
In summary, while the Village Family Motor Inn offers spacious accommodations and beautiful views, significant updates and better maintenance are necessary to enhance the guest experience and align it more closely with modern expectations.
Beds
Cleanliness opinions are mixed; some guests noted that beds were clean and comfortable, while others highlighted issues like stained or dirty sheets and bedding that was outdated or unpleasantly smelly. The lack of extra pillows and blankets was another point of contention.
In summary, while some find the beds at Village Family Motor Inn satisfactory for a night's sleep, many guests might find the beds to be a potential drawback to an otherwise pleasant stay.
Cleanliness
The bathrooms, in particular, appear to be a major problem area with reports of mould, dirty shower areas and smelly conditions. Some guests found items left by previous occupants, indicating inadequate cleaning practices. Additionally, broken fixtures and outdated aesthetics contribute to the lack of appeal.
Maintenance issues extend beyond cleanliness with several guests encountering non-functional heating, broken plumbing and electrical problems. The common areas, including the pool and BBQ facilities, also suffer from neglect.
While the staff received occasional praise for friendliness and efforts to resolve issues, these positives are overshadowed by the need for a substantial overhaul in cleanliness standards. The evident lack of consistent housekeeping and attention to detail significantly detracts from what could otherwise be a convenient and potentially charming place to stay.
Staff
Reception staff received particular praise for being very friendly, professional and providing great customer service. Several comments affirmed that the staff was not only pleasant but also responsive to issues, making the stay smoother and more enjoyable. Despite some occasional remarks about unhelpful or rude service, the positive feedback substantially outweighed the negative.
Overall, a stay at the Village Family Motor Inn seems characterized by a warm and supportive atmosphere, largely thanks to the dedicated and courteous team working there.
Wi-Fi
Pool
However, many reviews pointed out significant issues. A recurring theme was the poor cleanliness of the pools with descriptions of grime, silt at the bottom and even brown gunk around the sides. Additionally, the pools were often reported as being too cold, despite being advertised as heated and at times, excessive chlorine led to discomfort such as burning eyes and itchy skin.
The pool areas themselves were also criticized for needing upgrades and more seating and specific issues like broken pool stairs and low water levels were noted. Some guests found the operating hours to be limited, which was disappointing and there were instances where the spa was not operational.
Overall, while the Village Family Motor Inn’s pool and spa facilities had potential benefits, they were frequently overshadowed by maintenance and cleanliness concerns, leading to an inconsistent experience for guests.
Parking
There is free parking available on the property, further adding to the guests' convenience. The location also enables easy access to the town, which is another plus for those looking to explore the area.
However, parking experiences are not uniformly perfect. Some guests noted issues such as limited spots, cars parked in allocated spaces and occasional difficulties exiting the car park due to the main road's visibility issues. Additionally, the presence of large potholes in the car park was mentioned, which could be a concern for drivers.
Despite a few challenges, the general consensus leans towards satisfactory parking arrangements with many guests finding the parking easy, plentiful and conveniently located.
Heated Pool
However, not all feedback was positive. Some guests reported issues with the pool being too cold, despite being heated. Additionally, there were complaints about the pool having too much chlorine and being cold or even filthy at times. There were also instances where the heated pool and additional amenities like the spa and sauna were not operational, which disappointed some guests.
In summary, while the heated indoor pool at the Village Family Motor Inn is valued for its potential to enhance family stays and provide enjoyment for kids, there are inconsistencies in guest experiences regarding its temperature and cleanliness.
Indoor Pool
Yes, Village Family Motor Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Village Family Motor Inn.
No, Village Family Motor Inn doesn't allow dogs.
Yes, parking facilities are available at Village Family Motor Inn.
No, Village Family Motor Inn doesn't have a gym.
Location Show Map
More Options
