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Summary of reviewsMercure Launceston, located in the heart of Launceston, is a standout accommodation choice, praised primarily for its strategic location and exceptional service. Positioned across from the tranquil City Park and within walking distance to Launceston's CBD, the hotel offers an ideal base for exploring key attractions, shopping, and dining spots, making it suitable for both leisure and business travelers.
The hotel's rooms attract positive reviews for their modern, clean, and comfortable aesthetic. Many guests enjoy the spacious layouts, with some rooms offering captivating views of the city park. The atmosphere of quiet and security further enhances the comfort of these well-appointed accommodations, with beds frequently noted for their exceptional comfort, ensuring a restful night's sleep.
Dining at Mercure Launceston, particularly at the Titanium Restaurant, is generally well-received. Guests highlight the excellent quality of food and the attentive service, although some note a limited menu variety and restrictive dining hours. The breakfast offerings, while mixed in feedback, are often praised for their diverse selection and delicious coffee, despite occasional critiques of cost and buffet choices.
The staff at Mercure Launceston earn robust commendations for their friendly, professional, and accommodating nature, which significantly enhances the guest experience. The team's readiness to assist and their personalized service, including the restaurant staff's responsiveness to dietary needs, make for a rewarding visit.
Additional features such as ample, free parking, and the hotel's appeal to family visitors also contribute positively to its reputation. Families find value in the spacious rooms and the nearby City Park, while business travelers appreciate the hotel's central location and suitable amenities for work-related visits.
Overall, Mercure Launceston is a highly recommended choice for visitors seeking a blend of comfort, convenience, and quality service in the heart of Launceston. Show more
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Categories
Hotel near Golf Courses
A well-positioned hotel in Launceston, offering a convenient base for golfers accessing the region's courses. Provides reliable accommodation and amenities for a golf trip.
Family Friendly Hotel
Mercure Launceston offers well-maintained rooms and complimentary parking. Its central location is ideal for families wanting to explore the city.
Hotel near Nightlife Spots
Located on Brisbane Street, this hotel is in the central area of Launceston, providing good access to the city's bars, restaurants, and nightlife options.
Accessible Hotel
Accessibility is assured for guests with mobility issues, with wheelchair access and disabled-assist rooms available. The hotel has a lift and features accessible amenities such as bathroom emergency pull cords, grab bars near the toilet, and raised toilet seats.
4-Star Hotel
Mercure Launceston is known for its reliable service and comfortable accommodations. The hotel is well-equipped and offers a pleasant stay for its guests. It is a popular choice for travelers seeking a familiar and trusted brand.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Cheap Hotel
Room Types
Superior Queen RoomThis Superior room features a posturepedic queen bed, LED Smart TV, designer recliner and stool, spacious workspace, modern bathroom with walk-in shower, USB ports, minibar. Complimentary WIFI and car parking are provided.
King Room with ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Deluxe King RoomThis deluxe room features an eames recliner and stool, a posturepedic king bed, stylish bathroom, walk-in rain shower, LED Smart TV, USB ports and minibar. Complimentary WIFI and car parking are also included.
Standard King RoomThis Standard rooms feature modern décor, a posturepedic king bed, shower over bath, LED TV, USB connectivity and minibar. Complimentary WIFI and car parking are included.
Premium King RoomThis Premium King room offers city park views, Posturepedic king bed, armchair, LED Smart TV and USB ports. A stylish bathroom with walk-in rain shower, complimentary use of robe & slippers, Nespresso machine, WIFI and car parking are available, Some rooms have a balcony.
Deluxe King Room with Single BedThe triple room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The triple room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV.
Classic King RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Launceston, Mercure Launceston's location is a standout feature that promises convenience and accessibility for every traveler. Set right across the picturesque City Park, guests can enjoy serene views and a peaceful atmosphere that's just a short walk from the bustling CBD. The proximity to key attractions, shopping centers, and dining options makes it an ideal base for exploring the city. Recent renovations ensure modern, clean rooms with comfortable amenities that cater to both leisure and business visitors alike. Moreover, the hotel's accommodating staff and ample parking facilities further contribute to a hassle-free experience. Whether in town for festivals, sports events at the nearby stadium, or simply to wander through Launceston’s charming streets and cafes, Mercure Launceston offers a centrally located haven with easy access to everything the city has to offer.
Breakfast
Nestled in a prime location, Mercure Launceston offers a breakfast experience that garners mixed reviews from its guests. The majority appreciate the diverse selection and the quality of the breakfast offerings, often describing them as enjoyable, satisfying, and even beautiful. Guests frequently commend the cooked breakfasts and well-stocked continental options, and many find delight in the coffee's delicious taste. Certain guests mention a great bacon-and-egg muffin and coffee deal that stands out as fabulous value.
However, there are critiques concerning the breakfast buffet, with some guests feeling it could be improved in terms of variety and freshness. The absence of certain items like hash browns and the inclusion of tinned fruit instead of fresh options are noted. The price of breakfast is sometimes viewed as costly, particularly when extra charges for coffee are involved, which some perceive as not offering the best value for money.
Service by the staff tends to receive positive feedback, with several guests acknowledging the helpfulness and friendliness of the team. Yet, others have experienced wait times and found the breakfast environment to be noisy or congested during busy hours. Despite these departures from perfection, the hotel's restaurant is seen as popular, with many guests praising both breakfast and dinner services, urging others to try the meals downstairs for quality and pleasant service. Overall, while there are areas for improvement, many guests find Mercure Launceston’s breakfast offerings suitable and enjoyable during their stay.
Dinner
Nestled in a prime location, the Mercure Launceston's dining experience is predominantly praised by guests despite a few hiccups highlighted in their reviews. The Titanium Restaurant, the main dining establishment of the hotel, is often commended for its exceptional food quality and superb service, with many patrons highlighting their delightful experiences at dinner. Guests frequently note the excellent presentation of dishes and the friendly, attentive staff who contribute significantly to the five-star service.
However, the dining experience is occasionally marred by limited menu variety and the perception that meal prices do not always match the quality. Additionally, potential diners should be aware that the restaurant's operating hours can be restrictive, as it is not open for dinner on Sundays and public holidays, and the kitchen closes relatively early on other days. Despite these challenges, many guests find the dinners worth recommending, enjoying delicious meals not just in the restaurant but also through room service.
While some reviews express dissatisfaction regarding the value for money and limited choices, the overall consensus leans positively toward the Titanium Restaurant’s role in enhancing the stay at Mercure Launceston. Furthermore, the convenient location and excellent dining offer patrons plenty of reasons to return for another stay.
Rooms
Mercure Launceston has earned commendations from travelers for its clean, modern, and comfortable rooms. The hotel often showcases renovated accommodations that possess a contemporary aesthetic, making guests' stays enjoyable. Many rooms feature spacious layouts and large bathrooms, with some offering stunning views over the city park and easy access to the city center. The atmosphere is quiet and secure, allowing guests to relax without disruption from traffic noise. Beds are frequently cited as exceptionally comfortable, complementing rooms that cater to guests' needs with well-appointed facilities, such as bar fridges and coffee machines. Although some rooms are smaller, guests still find them adequate for short stays. Overall, Mercure Launceston provides a clean and refined environment perfect for both restful nights and convenient access to central Launceston, with a hint of luxury in its balcony-adorned accommodations.
Beds
The beds at Mercure Launceston have earned high praise from guests for their exceptional comfort. Many visitors noted the beds as being very comfortable, with some describing them as super comfy or even the most comfortable they’ve ever experienced. The rooms feature big, plush beds and pillows that enhance the overall comfort, making for a restful night's sleep. While there were mentions of firmness and high pillows, the majority of reviews speak to a great sleep experience. Guests also appreciated the spacious rooms, modern amenities, and attentive staff, adding to the overall satisfaction of their stay. Despite some small inconveniences like room size or bathroom features, the beds remained a standout feature in guest reviews, making Mercure Launceston a recommended choice for travelers seeking a cozy stay.
Cleanliness
Mercure Launceston impresses visitors with its remarkable focus on cleanliness and modern comfort. The hotel consistently receives praise for its immaculate rooms that are described as spotless, pristine, and faultless. Guests appreciate the tidy and well-kept environment, highlighting the modern, clean, and comfortable furnishings. Newly renovated rooms with updated facilities contribute to an enjoyable stay, often exceeding expectations. The comfortable beds and modern bathrooms are frequent highlights, offering a relaxing retreat for travelers.
Guests frequently note the friendly and professional staff, who contribute to the pleasant and clean atmosphere. The hotel's prime location, with easy access to the city center, further enhances the guest experience. While a few minor issues were reported, such as air conditioning suggestions and occasional maintenance hiccups, the overwhelming sentiment remains positive. Overall, Mercure Launceston is a top choice for guests seeking a clean, comfortable, and well-positioned accommodation option.
Staff
The Mercure Launceston stands out for its exceptional staff, making visitors' experiences highly positive and memorable. Consistently highlighted across guest reviews are the welcoming and friendly nature of the staff members, who are frequently described as both accommodating and professional. The team's dedication extends to providing excellent service, with many taking extra steps to ensure guest satisfaction, from allowing early check-ins to assisting with personal needs like special proposals. Reception staff, exemplified by standout individuals like Sam and Lauree, are notably helpful and informative, offering local insights and meeting requests with prompt efficiency.
The restaurant staff excels in delivering delightful dining experiences, contributing significantly to the overall ambiance of the hotel. Guests appreciate the staff's responsiveness to dietary needs, showcasing a commitment to service quality across various departments. Moreover, the clean and comfortable environment within the hotel adds to its appeal, enhancing guests' comfort and enjoyment.
Besides the high level of service, the hotel presents a great location, making it convenient for travelers to explore the city. Most reviews emphasize the staff's readiness to help, making the stay at Mercure Launceston pleasant and stress-free. While there are rare mentions of unfriendly interactions, the overwhelming consensus portrays the staff as friendly, helpful, and obliging, ensuring guests have a rewarding and satisfying visit.
Parking
At Mercure Launceston, parking is a notable feature, with guests often appreciating the availability of free parking. Many reviews highlight the convenience and accessibility of the onsite parking, which adds to the overall ease of arriving and staying at the hotel. Despite some instances of tight parking spots and the occasional challenge related to larger vehicles or ongoing renovations, guests generally find sufficient space, especially with a bonus lot nearby. The proximity to the city center, coupled with ample parking, enhances the stay for those exploring Launceston by car. While there are some limitations, such as spaces being narrow or full during peak times, the hotel makes efforts to accommodate its guests with plenty of free off-street parking options, providing peace of mind and convenience for short stays.
Family
Mercure Launceston offers a promising stay for families visiting the area, thanks to its strategic location on the quieter side of town. While reviews don't highlight specific kid-focused activities within the hotel, families can appreciate the spacious and comfortable rooms that provide ample space for children to move around freely. Additionally, its proximity to a great nearby park, City Park, is an attractive feature for those looking to entertain children outdoors. Overall, the hotel presents good value, especially with the availability of deals that cater to families with children. It's a place that guests feel confident recommending to family and friends, indicating a positive experience for those traveling with kids.
Business
Mercure Launceston proves to be an excellent choice for business travelers seeking comfort and convenience. The hotel offers a standard of quality suitable for business trips with newly updated bathrooms and all necessary facilities. Guests consistently find the value for money appealing, suggesting that both the price and the amenities align well with traveler expectations. The property's central location makes it an ideal base for those wishing to explore Launceston or attend meetings in the city center, with the ease of access being a noted advantage. The banquet room stands out as a highlight for business events, impressing attendees with the quality of service and catering. Overall, professional service and pleasant cleanliness contribute to a satisfying stay for work-related trips.
No, Mercure Launceston doesn't have any pool.
No, a spa isn't available at Mercure Launceston.
No, Mercure Launceston doesn't allow dogs.
Yes, parking facilities are available at Mercure Launceston.