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Summary of reviewsLocated in the heart of Launceston, Best Western Plus Launceston is frequently praised for its prime location, making it an ideal base for exploring the city's attractions, shopping, and cultural sites. Guests appreciate the hotel's proximity to significant spots such as Tamar Valley and Cataract Gorge and its easy accessibility. On-site parking and the central position enhance its convenience for both business and leisure travelers.
The staff at Best Western Plus Launceston consistently receive commendations for their friendliness, helpfulness, and accommodating nature, contributing to a welcoming atmosphere and smooth experience for guests. Rooms are noted for their spaciousness and comfort, particularly the beds, which are often described as exceptionally comfortable, ensuring restful nights. While some areas, like bathrooms, show signs of needing renovation, the overall cleanliness of rooms and public areas stands out positively.
Dining options at the hotel are generally well-regarded, with the Tram Bar praised for its ambiance and friendly service. The breakfast buffet is appreciated for its variety and presentation, despite some inconsistencies in replenishment and timing. Evening meals and room service receive positive feedback for both taste and efficiency, though the absence of Halal offerings and limited restaurant hours are noted as drawbacks.
Families find the hotel accommodating, particularly appreciating the spacious family rooms and the comfort provided for all ages. Complimentary room upgrades and affordability contribute to its appeal as a family-friendly destination. Minor inconveniences such as the need for better towel storage and occasional disruptions like nighttime fire alarms are mentioned but do not significantly detract from the overall experience.
The hotel's WiFi service is generally reliable, complemented by modern features like wireless charging stations, although some guests have experienced connectivity issues. Business travelers benefit from the central location and good value, while the lack of certain four-star amenities like a gym or pool may not fully meet everyone's expectations.
Overall, Best Western Plus Launceston offers good value for money, focusing on comfort, practicality, and attentive service, making it a popular choice for visitors seeking convenience in Launceston. Show more
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Categories
Hotel near Golf Courses
Situated in central Launceston, offering a comfortable hotel experience within a reasonable distance of Country Club Tasmania and other local golf courses. Provides a convenient base for exploring Northern Tasmanian golf options.
Family Friendly Hotel
This hotel provides comfortable accommodations and is a popular choice for families visiting Launceston. It offers convenient amenities and a central location.
Business Hotel
This hotel provides essential amenities for business travelers. It is located in Launceston, offering convenient access to the city's business district.
Hotel with EV Charging Stations
Best Western Plus Launceston is identified as having EV charging stations.
4-Star Hotel
This hotel is centrally located and offers convenient amenities such as complimentary wireless internet, concierge services, and babysitting. It features Fusion cuisine at Snappers Restaurant, a bar/lounge, and provides 24-hour room service. Additional amenities include wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Cheap Hotel
Accessible Hotel
Room Types
Superior King RoomThis spacious, air-conditioned room is located on a high floor and features city views. It offers free Wi-Fi and a Smart TV with Netflix. The en suite bathroom has a hairdryer and free toiletries. It also has a lounge area, desk, minibar and ironing facilities.
King and Single RoomThis spacious room features free Wi-Fi and a Smart TV with Netflix. The en suite bathroom offers free toiletries and a hairdryer. It also has a lounge area, desk, minibar and ironing facilities.
Executive King RoomThis air-conditioned room features 24 hours of free Wi-Fi, coffee machine and a Smart TV with Netflix. The en suite bathroom offers free toiletries and bathrobes. It also has a lounge area, desk, minibar and ironing facilities.
King RoomThis spacious room offers free Wi-Fi and a Smart TV, Netflix enabled. The en suite bathroom offers free toiletries and a hairdryer. It also has a lounge area, desk, minibar and ironing facilities.
Large Family RoomThis spacious room offers a lounge area featuring a Smart TV with Netflix and free Wi-Fi. This room has a minibar and tea and coffee making facilities. The en suite bathroom has free toiletries and a hairdryer.
Executive King Suite with Spa BathThis spacious, renovated room features a luxurious bathroom with a spa bath and bathrobes. This air-conditioned room features 24 hours of free Wi-Fi, a lounge area and a Smart TV with Netflix. It has a coffee machine, desk, minibar and ironing facilities.
Superior Twin RoomThis spacious room features free Wi-Fi and a Smart TV, Netflix enabled. The en suite bathroom includes walk in shower, free toiletries and a hairdryer. It has a minibar and ironing facilities.
Executive SuiteThe unit has 1 bed.
King Room - Disability AccessThe unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in the heart of Launceston, the Best Western Plus Launceston boasts a prime location that guests consistently praise as one of its standout features. Perfectly positioned for exploring the city, the hotel offers easy access to a wide array of attractions, dining options, shops, and cultural sites, including the nearby Princes Theatre and City Park. The central placement makes it an ideal launchpad for those looking to experience all that the area has to offer, whether by foot or a short drive to spots like Tamar Valley and Cataract Gorge.
Guests appreciate the convenience of on-site parking and find the hotel easily accessible from various parts of town. Many reviews highlight not only the strategic location for business meetings and leisure activities but also the welcoming atmosphere fostered by friendly and helpful staff. This level of attentive service coupled with clean and comfortable accommodations, reasonable rates, and basic amenities like excellent shower pressure and in-room storage, makes the Best Western Plus Launceston a functional and reliable choice for both short and extended stays in the city.
Whether visiting for a theatrical performance or simply to explore the bustling city center, the hotel's central location ensures guests are never far from where they want to be. For travelers seeking both convenience and comfort in vibrant Launceston, this hotel remains a popular and well-regarded option.
Breakfast
At Best Western Plus Launceston, breakfast seems to garner a mix of impressions, though the positives are quite noteworthy. Many guests appreciated the variety and presentation of the buffet breakfast, describing it as excellent and delicious. The spread included hot and cold selections, with some patrons particularly enjoying the pastries and the Farmers breakfast, which offered great value. Guests often found the breakfast to be more than expected, with remarks on its plentiful nature and being a good start to the day. The breakfast staff also received commendations for their friendliness and accommodation, making the dining experience enjoyable for families as well.
However, not all feedback was favorable. Some visitors noted inconsistencies, such as the replenishment of buffet items being slow and certain components of the breakfast, like the poached eggs and coffee machine, not meeting expectations. A few guests mentioned the breakfast cost being higher than anticipated, with the early closing time during weekdays proving inconvenient for leisure travelers. Despite these occasional drawbacks, the overall response points to a generally satisfying breakfast experience with room for improvement.
Dinner
The dining experience at the Best Western Plus Launceston is often praised, particularly in the Tram Bar, which guests find lovely with great, friendly service. The food quality is generally appreciated, with many noting a good variety and fair pricing, while room service consistently receives accolades for both efficiency and taste. However, some guests encountered delays with room service and were disappointed by the limited restaurant hours. The menu at the in-house restaurant is considered reasonable though it could benefit from more seasonal and diverse options. While some guests thoroughly enjoyed their meals, including tasty dishes and delicious room service, others found the food quality could be inconsistent, with occasional issues like cold breakfasts or underwhelming presentation. Unfortunately, there were no Halal offerings, leaving some guests unsatisfied. Despite these drawbacks, the convenience of having dining options on-site, including a bar that's well-liked for evening meals, adds to the overall appeal of the hotel dining experience.
Rooms
Situated conveniently in the heart of Launceston, Best Western Plus Launceston offers comfortable accommodations that cater to a variety of traveler needs. Guests frequently praise the hotel for its spacious rooms which afford a pleasant level of comfort and cleanliness. Many note the exceptional convenience provided by the hotel's central location, allowing easy walking access to the city’s attractions and shops.
The beds consistently receive high marks for comfort, allowing guests to enjoy restful nights during their stays. Despite the lack of modern flair, the rooms are generally clean, and the interiors provide essential facilities to ensure a functional and hassle-free experience.
While the hotel excels in location and basic amenities, there are areas showing signs of age. The bathrooms especially stand out as needing renovation, with some guests mentioning outdated fixtures and occasional maintenance issues. Noise can sometimes be a concern, as soundproofing is limited, allowing disturbances from neighboring rooms and hallways.
Overall, Best Western Plus Launceston delivers solid value for money, focusing on comfort and practicality. Though not without minor shortcomings, these are often overshadowed by the hotel's central location and attentive service, making it a viable choice for visitors seeking convenient access to the heart of Launceston.
Beds
The guest reviews for Best Western Plus Launceston often praise the hotel for its exceptionally comfortable beds, contributing to a restful night's sleep. Many visitors highlight the king-sized beds as being particularly luxurious, with some describing them as super comfy and even the best sleep they've had in a long time. Alongside the positive remarks on the mattresses, the pillows also frequently receive commendations for their comfort, enhancing the overall sleep experience.
While most guests express satisfaction with the bed comfort, there are occasional mentions of firmness that might not suit everyone, especially those with specific back issues. Nevertheless, the cleanliness and quality of the bedding consistently receive positive feedback, reinforcing the hotel's commitment to providing a cozy and inviting environment. Coupled with spacious and clean rooms, guests appreciate the blend of comfort and practical amenities, making the hotel a favorable choice for travelers in Launceston.
Overall, the reviews indicate that Best Western Plus Launceston offers solid bed comfort that is complemented by its convenient location and attentive service, thereby offering good value for money to its guests.
Cleanliness
Nestled in the heart of Launceston, the Best Western Plus Launceston receives high praise for its cleanliness and comfort. The hotel consistently impresses with its clean, tidy, and well-maintained rooms, offering essential amenities without excess. Guests frequently highlight the super comfortable and spotless beds, which ensure a restful night's sleep. The friendly and responsive staff add to the welcoming atmosphere, often accommodating personal schedules for room cleaning. Central location is a significant advantage, making it convenient for travelers keen on exploring nearby attractions.
However, the bathrooms are noted as a frequent area of concern. While some reviews commend the cleanliness of bath spaces, others cite issues like dated fixtures, lack of proper ventilation, and occasional presence of mold. Despite the occasional critiques about the bathrooms' need for modernization, the overall cleanliness of the rooms and public areas remains a point of satisfaction. Some guests mention the need for better communication around services like parking and room cleaning schedules.
In sum, Best Western Plus Launceston stands as a comfortable and clean accommodation option, with attentive staff and a superb location, though minor improvements in bathroom maintenance and communication could enhance the guest experience.
Staff
At the Best Western Plus Launceston, the overwhelming sentiment from guests centers around the impressive qualities of the hotel's staff. The words friendly, helpful, and accommodating are consistently used to describe interactions with the team, highlighting a strong commitment to ensuring a welcoming atmosphere. Front desk and reception staff often receive praise for their efficiency and positive demeanor, contributing to a smooth check-in experience. The staff in the restaurant and housekeeping departments are also recognized for their willingness to go above and beyond, ensuring guest satisfaction.
While there are a few instances of negative experiences related to professionalism and specific staff members, the consensus remains that the majority of the team at Best Western Plus Launceston excels in delivering warm and inviting service. Their thoughtful and attentive approach often leaves a lasting impression, encouraging repeat visits. The hotel's central location, paired with the dedication of its staff, creates a comfortable and convenient experience for guests looking to explore the charms of Launceston.
Wi-Fi
Best Western Plus Launceston offers a generally positive experience with its WiFi service, noted by many guests as good and generally reliable. For those who value having internet access during their stay, the hotel provides this convenience which is appreciated by visitors. The property also boasts additional technical features, such as wireless charging stations on each bedside table, adding to the modern amenities available in the rooms.
However, it's worth noting that some guests have experienced issues with the WiFi, with reports of poor connectivity, slow speeds, and dropped connections on occasion. There have been instances where the WiFi was especially poor, causing difficulties in using streaming services like Netflix. It’s also mentioned that there might be hiccups due to problems with the hotel’s internet provider, leading to an expectation of possible connectivity interruptions.
Considering the overall value for money, the hotel manages to meet basic internet needs, though it may fall short in providing high-speed internet consistently. Visitors looking for steady and robust internet connectivity might need to consider these points, especially if digital access is vital for their stay.
Family
Nestled in Launceston, the Best Western Plus offers an inviting retreat ideal for families seeking comfort and convenience. With spacious family rooms that provide ample space for relaxation, the hotel accommodates families with children of all ages, including those with special needs. Guests appreciate the comfortable beds, making it a restful stay for everyone, including young toddlers or those traveling with adult children.
The affordability of the family rooms is a highlight, offering excellent value especially for those on repeat visits. Complimentary room upgrades enhance the experience, adding to the feeling of being well cared for. Despite occasional minor inconveniences, such as the need for more space to hang towels or purchasing bottled water, the overall comfort of the rooms draws families back.
Guests can enjoy easy access to the city center for additional family-friendly activities and visits to local attractions. Moreover, the friendly and helpful staff contribute significantly to the positive experience, offering solutions to ensure a stress-free stay.
While occasional disruptions like late-night fire alarms may slightly jar the nighttime tranquility, the hotel demonstrates attentiveness and responsiveness to guest needs. Best Western Plus Launceston continues to earn recommendations as a family-friendly accommodation choice, promising a stay that balances comfort with convenience for all.
4 Star
Nestled in the heart of Launceston, the Best Western Plus offers a compelling mix of affordability and comfort, albeit with a few quirks that some travelers might find distracting. The hotel enjoys a prime location, making it a convenient base for exploring the city. Guests consistently highlight the excellent value for money and comfort provided by the cozy beds, ensuring a revitalizing night's sleep.
While the property is older, recent renovations have kept it current, and most guests find the rooms clean and adequately maintained. The hotel's onsite dining options, including the well-regarded restaurant serving good meals and breakfast, add to its appeal for guests seeking convenience. However, the limited selection of spirits at the tram bar might leave some guests wanting more.
Despite its positives, the hotel does fall short of typical four-star amenities, lacking facilities such as a gym and pool. Some minor issues, such as early morning corridor noise and unresponsive customer service during a plumbing issue, have been noted. These aspects, alongside the absence of room service and fresh toiletries replacement, might not fully align with the expectations associated with its four-star rating.
Overall, the Best Western Plus Launceston offers a solid stay for the budget-conscious traveler who appreciates good value, comfort, and a central location, even if it doesn't fully meet the high standards often associated with its star rating.
Business
Best Western Plus Launceston is highly regarded among business travelers for its convenient location and good value for money. The hotel is strategically situated, making it an excellent choice for those needing access to nearby facilities, such as the hospital. It offers practical business accommodation, with options like upgraded business rooms that allow for a comfortable and efficient stay. The check-in process is generally smooth, although there have been occasional difficulties with invoicing processes when charging to a central office. The property delivers on accommodating last-minute booking requests, which is appreciated by business guests. While the hotel promises ease of access, some reviews mention challenges with parking and unexpected fees, suggesting room for improvement in these areas. The WiFi service has received mixed feedback, indicating that technical support may need enhancement for consistent functionality. However, the hotel offers exceptional value, especially with perks like an 11am checkout time, and generally meets the expectations of business travelers looking for budget-friendly options without high expectations for inclusive pricing.
No, Best Western Plus Launceston doesn't have any pool.
No, a spa isn't available at Best Western Plus Launceston.
No, Best Western Plus Launceston doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Launceston.
No, Best Western Plus Launceston doesn't have a gym.