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Summary of reviewsThe Eagle House Hotel, situated near the heart of Launceston town centre, offers a tranquil and picturesque setting adjacent to the historic Launceston Castle, providing stunning views over the town and valley. The property's accessibility is enhanced by ample parking facilities and guests appreciate the convenience and tranquility of its location, making it an ideal base to explore Devon and Cornwall. The building's historical charm and the friendliness of the staff contribute significantly to a welcoming atmosphere.
The hotel’s breakfast receives outstanding reviews for its quality and variety with particular praise for the local Cornish ingredients and generous portions. While some guests suggest a broader range of options, the cooked-to-order breakfast generally leaves a positive impression. The dining experience is further enriched by the efficiency and friendliness of the staff, ensuring a pleasant start to the day.
Dinner at The Eagle House Hotel is highly praised for its exceptional quality with dishes described as superb and beautifully presented. The use of locally sourced ingredients is particularly appreciated and the friendly, accommodating staff enhance the overall dining experience. The option to dine on the terrace with countryside views adds to the charm. Although there are occasional mentions of inconsistencies, the general consensus is strongly positive.
Rooms at the hotel vary, but many guests highlight their spaciousness, cleanliness and comfort. The large beds and cozy furnishings are frequently noted, contributing to a restful stay. Some rooms have been refurbished and offer modern amenities, while others might appear a bit dated. Despite minor maintenance issues in certain areas, the overall experience remains positive with the historical charm and lovely views being standout features.
Cleanliness is a significant strength of The Eagle House Hotel with rooms and common areas frequently described as spotless and well-maintained. Guests appreciate the fresh and bright environment, although some suggest updates and renovations could be beneficial in certain spots.
The staff at the hotel receive consistent praise for their exceptional friendliness, attentiveness and willingness to go the extra mile. This high level of service significantly enhances the guest experience, making the hotel a welcoming and enjoyable destination.
While parking has mixed reviews, the hotel generally provides sufficient space and the staff's efforts to accommodate guests are noted. However, some challenges with the parking area’s layout and lighting are mentioned.
In summary, The Eagle House Hotel is celebrated for its excellent location, charming historical setting, high-quality breakfast and dinner offerings, comfortable accommodations and exceptionally friendly staff, making it a highly recommended choice for travelers seeking a delightful stay in Launceston. Show more
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Dog Friendly Hotel
The Eagle House Hotel is dog-friendly. Specific amenities for dogs are not detailed in the provided data.
Hotel with Parking
This hotel offers free parking for guests. It has a main car park with spaces for approximately 40 vehicles, as well as unrestricted on-street parking for 12 to 14 vehicles directly in front of the property.
Small Hotel
Located in the heart of Launceston, this hotel offers a blend of historic charm and modern comfort. Its central location makes it ideal for exploring the town.
Hotel near Golf Courses
Family Friendly Hotel
Room Types
Superior King RoomThe rooms may accommodate an extra single bed, by prior arrangement.
This room cannot accommodate pets.
Standard Double RoomPlease note that this room is on the lower ground floor.
This room cannot accommodate an extra bed.
Classic Double RoomThe rooms may accommodate an extra single bed, by prior arrangement.
This room cannot accommodate pets.
Budget Twin RoomPlease note that this room is on the lower ground floor.
Please note that this room cannot accommodate an additional bed.
Classic Double or Twin RoomThe rooms may accommodate an extra single bed, by prior arrangement.
This room cannot accommodate pets.
Classic Twin RoomThe rooms may accommodate an extra single bed, by prior arrangement.
This room cannot accommodate pets.
Standard Double or Twin RoomPlease note that this room is on the lower ground floor.
Please note that this room cannot accommodate an additional bed.
Standard Single RoomPlease note that this room is on the lower ground floor.
Superior Double or Twin RoomThe rooms may accommodate an extra single bed, by prior arrangement.
This room cannot accommodate pets.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Eagle House Hotel boasts an enviable location, ideally situated near the heart of Launceston town centre. Nestled right next to the historic Launceston Castle, this charming property provides guests with stunning views over the town and across the valley. The hotel’s central position makes it an exceptional base for exploring Devon and Cornwall, offering both convenience and tranquility.
Guests appreciate the ample parking facilities, which add to the property's accessibility. The quiet and picturesque setting ensures a peaceful retreat, while still being close to local amenities and transport links. The terrace offers spectacular views, making it a favorite spot for visitors to unwind and enjoy the scenery.
The property itself is a beautiful and impressive building with plenty of character. The staff is noted for their friendliness and attentiveness, contributing to a welcoming atmosphere. Visitors also highlight the comfortable accommodations and the historical charm of this centrally-located gem.
Breakfast
At The Eagle House Hotel, the breakfast receives high praise for its quality and variety. The cooked-to-order approach pleases many guests with the offerings described as fantastic, very good and even excellent. The service is noted to be friendly and efficient, adding a welcoming atmosphere to the morning meal. Guests appreciate the generous portions and the use of local Cornish ingredients with particular mention of the local butcher's sausages and the delight of Cornish delicacies.
While the breakfast menu itself is highly regarded, there are some suggestions for improvement. A few guests mention a desire for more options such as cereals, fruits and yogurt in addition to the cooked selections. Despite these minor points, the overall consensus is that the breakfast at The Eagle House Hotel is tasty and well-prepared with standout items like scrambled eggs earning specific mention.
In addition to the quality of the food, the efficient and polite service by the staff enhances the breakfast experience. The atmosphere is made even more pleasant by the cleanliness of the dining area and the entire hotel.
Although there are occasional comments about the breakfast being below average or chaotic on busy days, these are exceptions rather than the rule. Most guests leave satisfied with their morning meal, noting that it sets a positive tone for the rest of their stay. The inclusion of breakfast in the room rate is appreciated, offering good value for the cost. Ultimately, The Eagle House Hotel provides a solid breakfast experience, making it a notable part of the stay for many visitors.
Dinner
The Eagle House Hotel receives high praise for its dinner offerings from numerous satisfied guests. Descriptions like exceptional, superb and beautifully presented frequently appear in the feedback, highlighting the quality of the meals. Guests appreciate the friendly and accommodating staff, which enhances the dining experience.
Several reviews commend the use of locally sourced ingredients and the overall preparation of the meals, contributing to a delightful culinary experience. Dishes such as the Sunday roast are often highlighted as excellent value for money, while creations like Chicken Supreme followed by Sticky Toffee Pudding are noted for their deliciousness and presentation.
Additionally, the pleasant setting, including the option to dine on the terrace with attractive countryside views, adds to the overall dining experience. While a few reviews mentioned occasional inconsistencies in food quality, the general consensus remains strongly positive. The in-house distilled gin also stands out as a memorable complement to the evening meals.
The Eagle House Hotel's restaurant offers a blend of delicious food, friendly service and a charming ambiance, making it a recommended spot for dinner among guests.
Rooms
The Eagle House Hotel offers a diverse range of room experiences that generally lean towards comfort and cleanliness. Many guests appreciated the large, comfortable rooms, often highlighting their spaciousness and cleanliness. The beds were consistently mentioned as super comfy, contributing to a restful stay. Several rooms boasted fantastic views with some even featuring window seats that added a touch of charm.
Rooms decorated beautifully and described as cozy with modern amenities left a positive impression on many guests. The ensuite bathrooms, frequently noted for their cleanliness and size, complemented the overall comfort of the rooms. A standout feature for some was the authenticity and quaint charm of the old house with lovely stairs adding to the ambiance.
However, there were mixed experiences regarding room conditions. While some rooms had undergone refurbishments and were described as very nice or ultra clean, others seemed a bit dated or tired with mentions of stained carpets, scuffed woodwork and a few instances of damp patches. A handful of reviews pointed out issues like small room sizes, insufficient room heating and minor maintenance concerns.
Despite these occasional drawbacks, the general consensus was that the rooms, especially those with good views and large beds, provided a comfortable and pleasant stay, contributing to the hotel's appeal for travelers seeking both charm and convenience.
Beds
The Eagle House Hotel receives consistent praise for its comfortable beds, which guests frequently describe as super comfy, big and very comfortable. Reviewers consistently highlight the beds as a standout feature, mentioning everything from the comfort of the mattresses to the quality of the bed linen. Many guests agree that the beds are among the most comfortable they've ever slept in at a hotel. Even when noting individual preferences for softness or firmness, the general consensus is positive with beds being firm but nice and new. The spacious and clean bedrooms add to the overall comfort, making for a restful stay. The hotel’s attention to detail in providing cozy bedding and pillows ensures that guests enjoy a pleasant and relaxing experience.
Cleanliness
The Eagle House Hotel receives high praise for its cleanliness, providing guests with comfortable and well-maintained accommodation. The rooms are frequently described as spotless, fresh and very clean, which extends to the bathrooms as well. Guests appreciate the spacious and newly furnished bathrooms, though some commented on the lack of shelves for toiletries. Several reviews highlighted the clean and bright environment throughout the hotel, contributing to an overall sense of comfort and ease of navigation.
While the majority of feedback is positive, there are a few areas for improvement. Some guests noticed stained carpets and dated furniture and one mentioned a damp patch with flaking paint. Additionally, a few visitors felt that certain aspects of the hotel could benefit from updates and renovation. Despite these minor issues, the general sentiment is that The Eagle House Hotel provides a very clean and comfortable stay with the cleanliness of the rooms and common areas being a standout feature. The hotel’s rooms are consistently noted for their pristine condition, making it a reassuring choice for travelers, especially during the COVID-19 situation.
Staff
At The Eagle House Hotel, guests consistently praise the staff for their exceptional friendliness and assistance. Visitors frequently describe the staff as welcoming, accommodating and always willing to go the extra mile to ensure a pleasant stay. The attentiveness and politeness of the team stand out with many guests noting that nothing was too much trouble for the staff.
In particular, specific staff members are highlighted for their outstanding service, such as when a staff member moved their own car to help a guest with parking or when Natasha, the assistant manager, provided excellent support. The hotel's environment benefits greatly from the positive interactions with the staff, making guests feel well-looked after and comfortable, regardless of their needs.
Many reviews also mention the efficiency and professionalism of the staff, even under pressure, indicating a consistently high level of service. Overall, the commendations suggest that The Eagle House Hotel's staff play a significant role in making it a welcoming and enjoyable destination for travelers.
Parking
Parking at the Eagle House Hotel has garnered mixed reviews from its guests. Many visitors highlight the ample and free parking available, often describing it as easy and sufficient. The hotel offers useful parking facilities with plenty of space for vehicles. Some guests also appreciated the scenic views of the castle ruins from the parking area.
However, others note challenges such as limited spots close to the hotel, requiring a bit of a walk or using alternative pay and display options temporarily. The main parking area is away from the hotel with entry and exit ramps that are steep and narrow, which can be tricky to navigate. Some guests found the car park poorly lit, making it harder to access. Despite these setbacks, staff have been noted to go out of their way by moving their own vehicles to accommodate guests. Overall, while there are some logistical issues, the hotel does provide sufficient parking for most needs.
No, The Eagle House Hotel doesn't have any pool.
No, a spa isn't available at The Eagle House Hotel.
Yes, The Eagle House Hotel welcomes dogs.
Yes, parking facilities are available at The Eagle House Hotel.