4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Rocca al Mare, while advertised as a four-star establishment, frequently falls short of expectations associated with this rating. Many guests expressed disappointment over several aspects that did not align with a four-star experience, such as dated facilities, basic service levels and an overall low-quality feel. The spa's morning temperature and details like old mattresses and broken bathroom lights were among the concerns noted by visitors.
On the positive side, the hotel offers good value for money, especially within a three-star context. The breakfast, though mainly consisting of processed food, was appreciated by some guests. Despite challenges, there are touches of luxury which suggest the hotel has higher potential but currently fails to deliver a comprehensive four-star experience. The consensus is that Hotel Rocca al Mare requires modernizing to meet the true expectations of its four-star claims fully.
Show moreRead review summaries for all categories