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Summary of reviewsFortune Park, Vellore - Member ITC Hotels' Group, stands out as a highly recommended establishment thanks to several key attributes. Its strategic location is frequently praised for its convenience, particularly for guests visiting the nearby VIT and Katpadi Railway Station. Within the city limits, the hotel offers easy access to various transportation hubs and city spots, enhancing its appeal for diverse travelers. The warm hospitality, impressive lobby, ample parking and comfortable rooms contribute to an inviting and comfortable atmosphere, creating a welcoming oasis despite the broader Vellore area's dusty environment.
Breakfast at Fortune Park is widely celebrated for quality, variety and a satisfactory buffet spread, although some guests have highlighted room for improvement including better coffee and more diverse options. Dinner experiences have been mixed with praise for the quality and staff behavior, including the roof top dinner. However, guests noted the limited menu and perceived high prices.
The rooms receive commendations for their spaciousness, excellent cleanliness and overall comfort. While some guests mentioned a need for better value for money and improvements in basic services, the neat and tidy environment is typically well-received. Cleanliness extends beyond the rooms to the entire property, which is well-maintained and fostered by a professional and courteous staff. Minor issues such as occasional odors in the lobby facilities do not overshadow the generally spotless condition of the hotel.
The staff consistently earn high praise for their friendliness, politeness and proactive service across all departments. With particular highlights of outstanding service from individuals like Mahalaxmi and Michael, the hotel’s personnel add a personal touch, ensuring a pleasant and memorable stay for guests.
Although the beds offer a comfortable experience overall, some guests reported minor issues like discomfort from mattress springs and cleanliness concerns with bedding. These issues appear to be occasional with the majority of reviews indicating a restful sleep.
In conclusion, Fortune Park, Vellore - Member ITC Hotels' Group, delivers a broadly satisfying experience characterized by a prime location, commendable cleanliness and exceptional staff service, making it a dependable choice for travelers.
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