Rio Hotel & Casino, a Destination by Hyatt Hotel
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Summary of reviewsRio Hotel & Casino, a Destination by Hyatt Hotel receives notable praise for its strategic location, which strikes a balance between proximity to the bustling Las Vegas Strip and providing a peaceful, relaxed atmosphere slightly removed from the congestion. The convenience of easy access to main attractions, ample free parking, valet services and nice views adds to guests' positive experiences.
Breakfast at the hotel receives mixed reviews. While certain restaurants like Voodoo and Hash House a Go Go stand out for quality food and excellent service, the absence of a buffet, limited food choices and occasional long lines at Starbucks are noted drawbacks.
When it comes to dinner, the hotel's diverse dining options, including the popular rooftop steakhouse and Shogun Ramen, receive much appreciation for their delicious offerings. However, guests do report high prices, inconvenient closures and a lack of late-night dining options.
The rooms at Rio Hotel & Casino, a Destination by Hyatt Hotel are notably spacious and offer great views. Recently renovated rooms are well-received for their modern decor and cleanliness. Conversely, older rooms suffer from outdated decor, maintenance issues and occasional cleanliness concerns.
Guests find the hotel generally clean with spacious accommodations and lively dining and entertainment venues enhancing the stay. Nonetheless, consistency in housekeeping and maintenance could improve, particularly regarding dated areas and amenities.
The hotel staff frequently receive high praise for their friendliness and helpfulness with exceptional customer service noted across various roles, despite occasional criticisms of maintenance and front desk service.
Wi-Fi services at the hotel present a mixed experience. While some guests find the connectivity satisfactory, others highlight issues with speed, additional costs and device limits.
The spa at Rio Hotel & Casino, a Destination by Hyatt Hotel is highly regarded for its great atmosphere, quality services and friendly staff, although occasional service interruptions and closures are mentioned.
The gym is appreciated for its clean, spacious environment and well-equipped facilities. Positive interactions with gym staff enhance the overall fitness experience, though limited hours and occasional cleanliness concerns are noted.
The pool area is inviting and praised for its size, cleanliness and pleasant atmosphere. Although some guests find the pool water too cold and mention early closures and seasonal renovations, most enjoy the poolside services and relaxing environment.
For families, the hotel offers spacious accommodations and a generally positive, family-friendly environment, though the lack of specific activities for children and occasional pool closures are drawbacks.
Overall, Rio Hotel & Casino, a Destination by Hyatt Hotel provides a balanced Las Vegas experience with a mix of positive attributes and areas for improvement, particularly appealing to those who value spacious rooms, a variety of dining options and friendly, helpful staff.
Categories
Breakfast at the hotel receives mixed reviews. While certain restaurants like Voodoo and Hash House a Go Go stand out for quality food and excellent service, the absence of a buffet, limited food choices and occasional long lines at Starbucks are noted drawbacks.
When it comes to dinner, the hotel's diverse dining options, including the popular rooftop steakhouse and Shogun Ramen, receive much appreciation for their delicious offerings. However, guests do report high prices, inconvenient closures and a lack of late-night dining options.
The rooms at Rio Hotel & Casino, a Destination by Hyatt Hotel are notably spacious and offer great views. Recently renovated rooms are well-received for their modern decor and cleanliness. Conversely, older rooms suffer from outdated decor, maintenance issues and occasional cleanliness concerns.
Guests find the hotel generally clean with spacious accommodations and lively dining and entertainment venues enhancing the stay. Nonetheless, consistency in housekeeping and maintenance could improve, particularly regarding dated areas and amenities.
The hotel staff frequently receive high praise for their friendliness and helpfulness with exceptional customer service noted across various roles, despite occasional criticisms of maintenance and front desk service.
Wi-Fi services at the hotel present a mixed experience. While some guests find the connectivity satisfactory, others highlight issues with speed, additional costs and device limits.
The spa at Rio Hotel & Casino, a Destination by Hyatt Hotel is highly regarded for its great atmosphere, quality services and friendly staff, although occasional service interruptions and closures are mentioned.
The gym is appreciated for its clean, spacious environment and well-equipped facilities. Positive interactions with gym staff enhance the overall fitness experience, though limited hours and occasional cleanliness concerns are noted.
The pool area is inviting and praised for its size, cleanliness and pleasant atmosphere. Although some guests find the pool water too cold and mention early closures and seasonal renovations, most enjoy the poolside services and relaxing environment.
For families, the hotel offers spacious accommodations and a generally positive, family-friendly environment, though the lack of specific activities for children and occasional pool closures are drawbacks.
Overall, Rio Hotel & Casino, a Destination by Hyatt Hotel provides a balanced Las Vegas experience with a mix of positive attributes and areas for improvement, particularly appealing to those who value spacious rooms, a variety of dining options and friendly, helpful staff.
Business Resort
This hotel features 220,000 square feet of meeting space. It provides extensive facilities for various corporate events and conferences.
Skyscraper Resort
Rio Hotel & Casino offers comfortable accommodations with views of the Strip. Its location provides a different perspective of the Las Vegas skyline.
Resort with Outdoor Pool
The Rio Hotel & Casino offers a tropical pool experience with multiple pools, waterfalls, and a sand beach area, creating a lagoon-like setting.
Resort for Honeymoon
Casino Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Cheap Resort
Accessible Resort
Resort with Gym
4-Star Resort
Guest Reviews
Rio Hotel & Casino, a Destination by Hyatt Hotel boasts a stellar location with guests highlighting its strategic positioning just off the bustling Las Vegas Strip. Many reviewers appreciated its proximity to the main attractions with some noting it was within a 15-minute walking distance or a short bus ride away. This location offers the best of both worlds: it's close enough to the Strip for easy access, yet far enough to avoid the congestion and noise typically associated with being directly on the Strip.
The convenience of the location is frequently mentioned with several guests finding it easily accessible from the interstate and appreciating the ample free parking and valet services provided. The hotel was cited as being centrally located, which made other areas of interest in Las Vegas, including local eateries and the airport, easily reachable.
Furthermore, the hotel offers nice views, whether of the Strip itself or other scenic points, adding to the overall positive experience of many guests. Some reviewers also appreciated the quieter environment compared to staying directly on the Strip, which allowed for a more relaxed atmosphere.
Despite the praises, a few guests noted the distance from the main Strip could be a downside, necessitating the use of Uber, Lyft or other transportation services. Nonetheless, the Rio's combination of location, convenience and value seems to meet the needs of many visitors looking for a balanced Las Vegas experience.
The breakfast experience at Rio Hotel & Casino, a Destination by Hyatt Hotel presents a mixed bag according to guest reviews. On a positive note, certain restaurants like the Voodoo and Hash House a Go Go received praise for their excellent food. The breakfast quality itself is noted as being good and the staff as excellent with some guests highlighting the fair pricing of the meals offered. Those who included breakfast in their booking felt pleased with the options available.
However, many guests noted significant drawbacks. The absence of a buffet and limited food choices were recurring complaints. A number of reviewers expressed disappointment over not having breakfast included in their stay and some had to bring their own or seek alternatives off-site due to the limited availability and inconvenient opening hours of the hotel's dining options. For quick morning meals, Starbucks was frequently mentioned, though it also faced criticism for long lines and occasional closures.
Overall, while the breakfast options that are available are well-received, the hotel struggles with availability, variety and convenience, leaving room for improvement in satisfying all guests' morning dining needs.
The Rio Hotel & Casino, a Destination by Hyatt Hotel boasts a variety of dining options that cater to diverse tastes, featuring standout venues like a rooftop steakhouse and the much-praised Shogun Ramen. Visitors generally appreciated the quality of food with mentions of excellent choices and delicious offerings, particularly the sushi in the food court and the All American Bar & Grill. The Voodoo Steakhouse received high marks for its dining experience.
However, the hotel's dining scene is not without its shortcomings. Numerous reviews highlighted the high prices of food and beverages, noting that they were often expensive and sometimes not reflective of the quality provided. Many guests also experienced inconvenience due to the limited availability of restaurants, citing closures and lack of late-night dining options. Moreover, some reported that several eateries and shops were closed during their stay, which detracted from the overall experience.
Service at some restaurants was considered slow and there were calls for more food options and basic amenities like coffee makers in the rooms. Despite these issues, the food itself was generally well-received and the numerous dining spots contributed positively to the overall experience, making the Rio Hotel & Casino, a Destination by Hyatt Hotel a notable stop for those who prioritize diverse dining choices during their stay.
The Rio Hotel & Casino, a Destination by Hyatt Hotel in Las Vegas offers a mixed bag when it comes to its rooms. On the positive side, guests frequently rave about the spaciousness of the rooms, often describing them as huge, large or massive. Many rooms boast excellent views, particularly of the Las Vegas Strip and the mountains, which add a touch of luxury to the stay. The recently renovated rooms have garnered praise for being modern, clean and beautifully decorated with comfortable beds and inviting atmospheres. Most guests find these updated rooms more than satisfying.
However, reviews also highlight some areas needing improvement. Several older rooms suffer from outdated decor, worn-out furniture and dirty carpets. Issues such as non-functional equipment and unpleasant odors like cigarette smoke and mustiness have been reported. Maintenance problems, including peeling paint and clogged sinks, detract from the overall experience in these less updated areas.
Amenities within the rooms are a topic of some dissatisfaction. The absence of microwaves, coffee makers and sufficient outlets is frequently mentioned. In some cases, cleanliness issues within bathrooms and poor housekeeping services have been noted.
Despite these drawbacks, the sheer size and comfort of the rooms often make up for the negatives, providing good value for the money spent. The newly renovated sections of the hotel appear to be a hit among guests who are looking for a modern, comfortable stay.
The bedding experience at Rio Hotel & Casino, a Destination by Hyatt Hotel has generally been well-received by guests. The beds and pillows have been frequently noted for their comfort with descriptions often highlighting them as very comfortable, cozy and super comfy. Many guests appreciated the large, king-size and queen-size beds, finding them spacious and conducive to a good night's sleep. The rooms were often described as clean, adding to the overall positive experience with the beds.
However, there were occasional mentions of less favorable aspects. Some guests found the mattresses a bit soft or lumpy and noted that the bed frames lacked headboards, which detracted from the sense of luxury. Bedding was sometimes described as outdated with issues such as sheets with holes, small or uncomfortable pillows and noisy or worn-down headboards being mentioned.
Despite these occasional drawbacks, the consensus indicates that the beds at Rio Hotel & Casino, a Destination by Hyatt Hotel largely contribute to a comfortable and restful stay.
Rio Hotel & Casino, a Destination by Hyatt Hotel offers spacious rooms and a lively atmosphere, making it a convenient choice for guests who appreciate generous accommodations. Free parking and valet services add to the list of practical amenities. Many guests praised the hotel's clean rooms with frequent mentions of fresh, airy spaces that smelled clean. The hotel's dining and entertainment facilities were described as complete, contributing to an overall comfortable and enjoyable stay.
However, it appears that the hotel struggles with consistent cleanliness and maintenance. Several reviews pointed out issues such as dirty room carpets, stained towels and mold in some bathrooms. Cigarette smoke was also a recurring problem, particularly on certain floors. Some guests noted that the hotel and its furniture are outdated with carpets and decor showing significant wear.
Housekeeping services received mixed reviews; while some guests found the rooms very well-maintained, others experienced significant lapses in room cleaning. The hotel's age was evident in various aspects, such as fraying rugs, old furniture and malfunctioning AC units. Maintenance issues such as leaking faucets, dirty windows and broken fixtures were also mentioned.
Overall, while the Rio Hotel & Casino, a Destination by Hyatt Hotel offers spacious rooms and a vibrant atmosphere, it could benefit from more consistent housekeeping, updates and better maintenance to enhance guest satisfaction.
The staff at Rio Hotel & Casino, a Destination by Hyatt Hotel consistently receives high praise from guests for their friendly and helpful demeanor. Visitors often highlight the exceptional customer service, describing the staff as welcoming and attentive. The receptionist received commendations for being particularly friendly and sweet, making the check-in process quick and pleasant despite occasional long lines. Housekeeping was noted for their fast and efficient service, ensuring rooms were cleaned promptly.
Although some guests mentioned negative experiences with maintenance and inconsistent service at the front desk, the majority found the employees, including the valet and bellhops, to be courteous and professional. The concierge services were frequently mentioned as amazing, contributing significantly to the overall positive experience.
Guests appreciated the friendly interactions with various staff members, from housekeepers to security personnel. Despite isolated incidents of unhelpful or rude behavior, the general sentiment towards the staff remained overwhelmingly positive, making the overall service experience at Rio Hotel & Casino, a Destination by Hyatt Hotel highly commendable.
The Rio Hotel & Casino, a Destination by Hyatt Hotel receives mixed feedback regarding its Wi-Fi services. Some guests found the Wi-Fi to be good and commended it for working well. However, many encountered issues such as slow speeds, connectivity troubles and weak signals. Instances of Wi-Fi not being accessible at all were noted, along with complaints about additional costs and device limits. Guests highlighted the inconvenience of having to pay for Wi-Fi beyond two devices, which they felt should be included in the room rate. Despite these issues, other aspects of the hotel, such as the friendly casino staff, large rooms and overall cleanliness, received positive remarks.
The spa at Rio Hotel & Casino, a Destination by Hyatt Hotel receives high praise from guests for its great atmosphere and quality services. Many reviewers describe the spa as clean, modern and quiet, allowing for a peaceful and calming experience. The staff consistently receive compliments for being friendly, polite and helpful, enhancing the overall spa visit.
Guests appreciate the lovely and wonderful environment, often highlighting the quality of the relaxation services available. The facilities are described as good and well-maintained, which contributes to the enjoyable experience. However, there are some remarks about the spa being closed or certain services, like air conditioning, not functioning at times, which may affect the availability and convenience for guests.
Overall, the spa at Rio Hotel & Casino, a Destination by Hyatt Hotel is seen as a quality facility with excellent service that offers a serene retreat for visitors, although occasional service interruptions can occur.
Rio Hotel & Casino, a Destination by Hyatt Hotel's gym receives positive reviews for its clean and spacious environment. Guests frequently note a great atmosphere and quality services within a well-equipped, modern setting. The gym staff is generally polite and helpful, contributing to the overall satisfactory experience. Many find the gym to be large and offering easy access, which enhances convenience for users. However, some feedback points to areas for improvement, such as the gym's limited hours, occasional closures and instances where cleanliness could be enhanced. Despite these few drawbacks, the general consensus is that the gym at Rio Hotel & Casino, a Destination by Hyatt Hotel is a good facility for guests looking to maintain their fitness routine during their stay.
Rio Hotel & Casino, a Destination by Hyatt Hotel boasts a pool area that many guests find enjoyable and inviting. Reviewers frequently mention the pool's impressive size and its pleasant, clean and tidy atmosphere. There are several pools within the hotel with various guests highlighting the amazing poolside services and the relaxing, quiet environment. You'll find the pool area to be comfortable with a nice atmosphere conducive to a pleasant stay.
Despite the general positive feedback, there are a few recurring issues that guests have pointed out. Some guests found the pool water too cold, while others were disappointed by the lack of heated hot tubs. Additionally, the pool's cleanliness received mixed reviews with some guests noting it as clean and well-maintained and others mentioning dirty conditions and worn-out amenities like lounge chairs. The pool area's operating hours also caused dissatisfaction; it often closed as early as 5 or 6 pm, leaving guests feeling cut short on time to enjoy the facilities.
Seasonal closures and renovations have also been a source of frustration with some guests arriving to find the pools closed or under maintenance without prior notification. Despite these drawbacks, those who did experience the pool in full operation generally enjoyed their time, appreciating the large, fun-filled pools and the overall good quality of the pool area. The staff's helpfulness and the nice cocktail service poolside added to the enjoyment for many visitors.
The Rio Hotel & Casino, a Destination by Hyatt Hotel offers a generally positive experience for families. Many reviewers highlight the spacious rooms with some praising the two-room configurations that comfortably accommodate larger families. While the hotel creates a decent family-friendly environment, it's worth noting that several visitors expressed disappointment with the lack of specific family-friendly activities. The closure of the pool was a recurring letdown for some guests, yet others mentioned the ease of walking around with the family nearby as a benefit.
The atmosphere is conducive to a family-oriented stay with accommodating restaurants and a setting that many found suitable for a good family experience. However, some also pointed out the scarcity of activities tailored specifically for children. Despite these concerns, the majority felt comfortable and enjoyed their time, appreciating the large rooms and family-centric areas that the hotel provides.
The Rio Hotel & Casino, a Destination by Hyatt Hotel offers a diverse selection of nightlife options both within the hotel and in the surrounding area. Guests highlight the presence of enjoyable clubs and quality nightlife venues nearby, creating a vibrant atmosphere for visitors seeking evening entertainment. The hotel itself features a variety of shows including the Penn and Teller show, a burlesque show and the Chippendales show, which have been well-received by guests.
Entertainment options also include live music every night and nightly live band performances, adding to the lively ambiance. The rooftop view at night provides a stunning backdrop for nighttime activities, making for a memorable experience. Guests also note that the bar service around the pool area and the bar hot spots contribute positively to the nightlife experience.
However, some reviews mention that the nightlife can be slower compared to other parts of the city with fewer crowds and a quieter atmosphere at times. While there are plenty of attractions and activities, some guests felt the casino was dated and there were comments about certain amenities and venues being closed on a Saturday night. Despite these points, the overall consensus leans towards a good nightlife experience, thanks to the variety of entertainment options and the proximity to other nightlife hotspots.
The Rio Hotel & Casino, a Destination by Hyatt Hotel offers substantial value, ideally suited for travelers seeking a four-star experience. Guests frequently appreciate the great service and the friendly, helpful staff, which contributes to the overall positive stay. The hotel boasts a modern and inviting atmosphere with luxurious rooms and a welcoming environment. Many reviewers highlight the comfort of the beds, the ample room size and the convenient location.
The amenities include free valet service, a decent gym and a garden with a wonderful pool open until 7pm, which adds to the leisure experience. The bar and varied restaurant options, although the buffet restaurant sometimes isn't open, add to the enjoyable dining experience available at the hotel.
Despite some minor issues like dated decor, broken shower doors and the absence of certain in-room facilities like a coffee maker or microwave, the hotel maintains a high standard of cleanliness and comfort. The casino and entertainment options are noted as modern and nice, enhancing the overall guest experience.
Guests also remark on the high resort fees, often changing rates and additional charges for early or late check-ins. However, the general consensus is that the hotel provides excellent value for money with many reviews commending it as a great hotel for the price. Overall, it’s considered a strong four-star hotel with good amenities, friendly service and a comfortable environment.
Rio Hotel & Casino, a Destination by Hyatt Hotel provides a mixed experience for business travelers. Its prime location near the convention center makes it a convenient choice for attending conferences and corporate gatherings. Guests appreciate the spacious rooms and well-equipped meeting spaces, which create a business-friendly environment. The conference staff receive positive feedback for their helpfulness.
While the business amenities are generally sufficient and the setting is quite conducive for conducting meetings and business activities, there are some drawbacks. The overall business services could use improvement with some guests noting a lack of specific facilities and slow service at the restaurants. Checking in can be a lengthy process and the hotel charges resort fees and deposits. Additionally, the rooms, though large, are somewhat outdated and lack basic conveniences like microwaves.
Overall, Rio Hotel & Casino, a Destination by Hyatt Hotel offers good facilities and services for business travelers, but some areas need enhancement to fully meet the expectations of professionals.
The Rio Hotel & Casino generally stands out for its accessible location, making it convenient for guests visiting for business or conferences. Its proximity to the Strip and key areas around Las Vegas adds to its appeal for travelers. Many reviews commend the hotel for being wheelchair accessible with rooms designed to accommodate those with disabilities. The hotel's location also makes it handy for events like the EDC shuttle.
However, several reviews highlight areas needing improvement. Although the hotel is overall accessible, specific accessibility features are lacking, such as a ramp to the main lobby and more accessible routes for those with mobility issues. Additionally, there are criticisms regarding the helpfulness of the staff, long check-in lines and some basic room amenities missing or not working, such as a fridge, microwave and even hand towels. There's also mention of an unpleasant cigarette smell and allowed smoking, which could be bothersome to some guests.
In summary, while the Rio Hotel & Casino offers favorable accessibility for its location and general wheelchair accommodations, there are certain aspects and features that require attention to ensure better convenience for all guests, especially those with disabilities.
The Rio Hotel & Casino, a Destination by Hyatt Hotel offers a large and varied casino experience with numerous gaming options such as modern slots and various table games. The casino floor is spacious and nicely decorated, creating a welcoming and fun atmosphere for guests. There are lounges available for relaxing and the casino environment is generally well-maintained and clean. The gambling games are of good quality and drinks are easily accessible. Security is noteworthy, adding a sense of safety while enjoying the facilities.
The casino's ambiance with its lighted decorations, is inviting and quite pleasing for those seeking an engaging experience. Guests also appreciate the helpful and friendly casino staff, which adds a positive touch to their stay. Despite being under construction at times, the overall atmosphere remains lively, making the casino a fun place to visit.
However, several reviews mentioned issues with cigarette smoke, making the casino air quite smoky. Some guests reported some areas being too dark and occasionally dingy. The casino also had instances of broken or offline slot machines and gaming tables, which could disappoint some visitors. The need for renovations was noted and during certain periods, the casino felt less bustling compared to other places on the strip. Nonetheless, many still find the experience enjoyable and the casino worth visiting.
The outdoor pool of Rio Hotel & Casino, a Destination by Hyatt Hotel has generally received positive feedback for its cleanliness, tidiness and pleasant environment. Guests enjoyed the quality and accessibility of the pool, often mentioning how nice, fun and beautiful it was. The pool area offers various outdoor activities and games, adding to the overall experience. Additionally, it was appreciated that the pool wasn't overly crowded, providing a more enjoyable atmosphere for relaxation. However, some guests noted the lack of shade and umbrellas and the cabanas' roofs were mentioned as being ripped. A recurring issue was the pool being closed for the season without prior notice, which disappointed several visitors. Despite these drawbacks, the pool area remains a highlight for many, characterized by its clean and enjoyable facilities.
Rio Hotel & Casino, a Destination by Hyatt Hotel emerges as an attractive destination for honeymooners, featuring numerous amenities and services tailored for couples. The hotel offers several quiet and nice spots ideal for honeymooners seeking a tranquil escape, making it a good choice for those special post-wedding celebrations.
Guests have appreciated the honeymoon suite upgrade, considering it well worth the investment. The hotel also garners praise for the beautiful spa, adding an element of relaxation to the romantic getaway. For couples looking to capture the moment, the hotel's setting provides an excellent backdrop for honeymoon photos.
While not universally deemed perfect for honeymooners, the Rio Hotel & Casino, a Destination by Hyatt Hotel still stands out with its salute-to-honeymoon service and commonly serves as a honeymoon destination. Overall, its blend of features and thoughtful touches makes it a noteworthy option for newlyweds.
The Rio Hotel & Casino, a Destination by Hyatt Hotel presents an ideal setting for couples seeking a romantic retreat. Guests have appreciated the various romantic spots scattered throughout the hotel, which include quiet and lovely areas perfect for intimate moments. The spacious rooms, coupled with large bathrooms, offer a private and comfortable stay conducive to romance. Spectacular views from the rooms, especially the rooftop and balcony views, leave a lasting impression and are perfect for romantic evenings.
The hotel's thematic vibe adds a unique charm, making the stay enjoyable and memorable. The relaxing environment, complemented by a quiet ambiance, sets the stage for a great honeymoon or a romantic getaway. The nightclubs offer lively venues for couples to enjoy a night out, while the ambiance in the restaurant further enhances the romantic experience.
While there is feedback about the need for more romantic touches, the existing romantic places and the overall tranquil yet lively atmosphere make the Rio Hotel & Casino, a Destination by Hyatt Hotel a desirable choice for romantic vacations.
Location Show Map
Location
The convenience of the location is frequently mentioned with several guests finding it easily accessible from the interstate and appreciating the ample free parking and valet services provided. The hotel was cited as being centrally located, which made other areas of interest in Las Vegas, including local eateries and the airport, easily reachable.
Furthermore, the hotel offers nice views, whether of the Strip itself or other scenic points, adding to the overall positive experience of many guests. Some reviewers also appreciated the quieter environment compared to staying directly on the Strip, which allowed for a more relaxed atmosphere.
Despite the praises, a few guests noted the distance from the main Strip could be a downside, necessitating the use of Uber, Lyft or other transportation services. Nonetheless, the Rio's combination of location, convenience and value seems to meet the needs of many visitors looking for a balanced Las Vegas experience.
Breakfast
However, many guests noted significant drawbacks. The absence of a buffet and limited food choices were recurring complaints. A number of reviewers expressed disappointment over not having breakfast included in their stay and some had to bring their own or seek alternatives off-site due to the limited availability and inconvenient opening hours of the hotel's dining options. For quick morning meals, Starbucks was frequently mentioned, though it also faced criticism for long lines and occasional closures.
Overall, while the breakfast options that are available are well-received, the hotel struggles with availability, variety and convenience, leaving room for improvement in satisfying all guests' morning dining needs.
Dinner
However, the hotel's dining scene is not without its shortcomings. Numerous reviews highlighted the high prices of food and beverages, noting that they were often expensive and sometimes not reflective of the quality provided. Many guests also experienced inconvenience due to the limited availability of restaurants, citing closures and lack of late-night dining options. Moreover, some reported that several eateries and shops were closed during their stay, which detracted from the overall experience.
Service at some restaurants was considered slow and there were calls for more food options and basic amenities like coffee makers in the rooms. Despite these issues, the food itself was generally well-received and the numerous dining spots contributed positively to the overall experience, making the Rio Hotel & Casino, a Destination by Hyatt Hotel a notable stop for those who prioritize diverse dining choices during their stay.
Rooms
However, reviews also highlight some areas needing improvement. Several older rooms suffer from outdated decor, worn-out furniture and dirty carpets. Issues such as non-functional equipment and unpleasant odors like cigarette smoke and mustiness have been reported. Maintenance problems, including peeling paint and clogged sinks, detract from the overall experience in these less updated areas.
Amenities within the rooms are a topic of some dissatisfaction. The absence of microwaves, coffee makers and sufficient outlets is frequently mentioned. In some cases, cleanliness issues within bathrooms and poor housekeeping services have been noted.
Despite these drawbacks, the sheer size and comfort of the rooms often make up for the negatives, providing good value for the money spent. The newly renovated sections of the hotel appear to be a hit among guests who are looking for a modern, comfortable stay.
Beds
However, there were occasional mentions of less favorable aspects. Some guests found the mattresses a bit soft or lumpy and noted that the bed frames lacked headboards, which detracted from the sense of luxury. Bedding was sometimes described as outdated with issues such as sheets with holes, small or uncomfortable pillows and noisy or worn-down headboards being mentioned.
Despite these occasional drawbacks, the consensus indicates that the beds at Rio Hotel & Casino, a Destination by Hyatt Hotel largely contribute to a comfortable and restful stay.
Cleanliness
However, it appears that the hotel struggles with consistent cleanliness and maintenance. Several reviews pointed out issues such as dirty room carpets, stained towels and mold in some bathrooms. Cigarette smoke was also a recurring problem, particularly on certain floors. Some guests noted that the hotel and its furniture are outdated with carpets and decor showing significant wear.
Housekeeping services received mixed reviews; while some guests found the rooms very well-maintained, others experienced significant lapses in room cleaning. The hotel's age was evident in various aspects, such as fraying rugs, old furniture and malfunctioning AC units. Maintenance issues such as leaking faucets, dirty windows and broken fixtures were also mentioned.
Overall, while the Rio Hotel & Casino, a Destination by Hyatt Hotel offers spacious rooms and a vibrant atmosphere, it could benefit from more consistent housekeeping, updates and better maintenance to enhance guest satisfaction.
Staff
Although some guests mentioned negative experiences with maintenance and inconsistent service at the front desk, the majority found the employees, including the valet and bellhops, to be courteous and professional. The concierge services were frequently mentioned as amazing, contributing significantly to the overall positive experience.
Guests appreciated the friendly interactions with various staff members, from housekeepers to security personnel. Despite isolated incidents of unhelpful or rude behavior, the general sentiment towards the staff remained overwhelmingly positive, making the overall service experience at Rio Hotel & Casino, a Destination by Hyatt Hotel highly commendable.
Wi-Fi
Spa
Guests appreciate the lovely and wonderful environment, often highlighting the quality of the relaxation services available. The facilities are described as good and well-maintained, which contributes to the enjoyable experience. However, there are some remarks about the spa being closed or certain services, like air conditioning, not functioning at times, which may affect the availability and convenience for guests.
Overall, the spa at Rio Hotel & Casino, a Destination by Hyatt Hotel is seen as a quality facility with excellent service that offers a serene retreat for visitors, although occasional service interruptions can occur.
Gym
Pool
Despite the general positive feedback, there are a few recurring issues that guests have pointed out. Some guests found the pool water too cold, while others were disappointed by the lack of heated hot tubs. Additionally, the pool's cleanliness received mixed reviews with some guests noting it as clean and well-maintained and others mentioning dirty conditions and worn-out amenities like lounge chairs. The pool area's operating hours also caused dissatisfaction; it often closed as early as 5 or 6 pm, leaving guests feeling cut short on time to enjoy the facilities.
Seasonal closures and renovations have also been a source of frustration with some guests arriving to find the pools closed or under maintenance without prior notification. Despite these drawbacks, those who did experience the pool in full operation generally enjoyed their time, appreciating the large, fun-filled pools and the overall good quality of the pool area. The staff's helpfulness and the nice cocktail service poolside added to the enjoyment for many visitors.
Family
The atmosphere is conducive to a family-oriented stay with accommodating restaurants and a setting that many found suitable for a good family experience. However, some also pointed out the scarcity of activities tailored specifically for children. Despite these concerns, the majority felt comfortable and enjoyed their time, appreciating the large rooms and family-centric areas that the hotel provides.
Nightlife
Entertainment options also include live music every night and nightly live band performances, adding to the lively ambiance. The rooftop view at night provides a stunning backdrop for nighttime activities, making for a memorable experience. Guests also note that the bar service around the pool area and the bar hot spots contribute positively to the nightlife experience.
However, some reviews mention that the nightlife can be slower compared to other parts of the city with fewer crowds and a quieter atmosphere at times. While there are plenty of attractions and activities, some guests felt the casino was dated and there were comments about certain amenities and venues being closed on a Saturday night. Despite these points, the overall consensus leans towards a good nightlife experience, thanks to the variety of entertainment options and the proximity to other nightlife hotspots.
4 Star
The amenities include free valet service, a decent gym and a garden with a wonderful pool open until 7pm, which adds to the leisure experience. The bar and varied restaurant options, although the buffet restaurant sometimes isn't open, add to the enjoyable dining experience available at the hotel.
Despite some minor issues like dated decor, broken shower doors and the absence of certain in-room facilities like a coffee maker or microwave, the hotel maintains a high standard of cleanliness and comfort. The casino and entertainment options are noted as modern and nice, enhancing the overall guest experience.
Guests also remark on the high resort fees, often changing rates and additional charges for early or late check-ins. However, the general consensus is that the hotel provides excellent value for money with many reviews commending it as a great hotel for the price. Overall, it’s considered a strong four-star hotel with good amenities, friendly service and a comfortable environment.
Business
While the business amenities are generally sufficient and the setting is quite conducive for conducting meetings and business activities, there are some drawbacks. The overall business services could use improvement with some guests noting a lack of specific facilities and slow service at the restaurants. Checking in can be a lengthy process and the hotel charges resort fees and deposits. Additionally, the rooms, though large, are somewhat outdated and lack basic conveniences like microwaves.
Overall, Rio Hotel & Casino, a Destination by Hyatt Hotel offers good facilities and services for business travelers, but some areas need enhancement to fully meet the expectations of professionals.
Accessible
However, several reviews highlight areas needing improvement. Although the hotel is overall accessible, specific accessibility features are lacking, such as a ramp to the main lobby and more accessible routes for those with mobility issues. Additionally, there are criticisms regarding the helpfulness of the staff, long check-in lines and some basic room amenities missing or not working, such as a fridge, microwave and even hand towels. There's also mention of an unpleasant cigarette smell and allowed smoking, which could be bothersome to some guests.
In summary, while the Rio Hotel & Casino offers favorable accessibility for its location and general wheelchair accommodations, there are certain aspects and features that require attention to ensure better convenience for all guests, especially those with disabilities.
Casino
The casino's ambiance with its lighted decorations, is inviting and quite pleasing for those seeking an engaging experience. Guests also appreciate the helpful and friendly casino staff, which adds a positive touch to their stay. Despite being under construction at times, the overall atmosphere remains lively, making the casino a fun place to visit.
However, several reviews mentioned issues with cigarette smoke, making the casino air quite smoky. Some guests reported some areas being too dark and occasionally dingy. The casino also had instances of broken or offline slot machines and gaming tables, which could disappoint some visitors. The need for renovations was noted and during certain periods, the casino felt less bustling compared to other places on the strip. Nonetheless, many still find the experience enjoyable and the casino worth visiting.
Outdoor Pool
Honeymoon
Guests have appreciated the honeymoon suite upgrade, considering it well worth the investment. The hotel also garners praise for the beautiful spa, adding an element of relaxation to the romantic getaway. For couples looking to capture the moment, the hotel's setting provides an excellent backdrop for honeymoon photos.
While not universally deemed perfect for honeymooners, the Rio Hotel & Casino, a Destination by Hyatt Hotel still stands out with its salute-to-honeymoon service and commonly serves as a honeymoon destination. Overall, its blend of features and thoughtful touches makes it a noteworthy option for newlyweds.
Romantic
The hotel's thematic vibe adds a unique charm, making the stay enjoyable and memorable. The relaxing environment, complemented by a quiet ambiance, sets the stage for a great honeymoon or a romantic getaway. The nightclubs offer lively venues for couples to enjoy a night out, while the ambiance in the restaurant further enhances the romantic experience.
While there is feedback about the need for more romantic touches, the existing romantic places and the overall tranquil yet lively atmosphere make the Rio Hotel & Casino, a Destination by Hyatt Hotel a desirable choice for romantic vacations.
Yes, Rio Hotel & Casino, a Destination by Hyatt Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rio Hotel & Casino, a Destination by Hyatt Hotel.
No, Rio Hotel & Casino, a Destination by Hyatt Hotel doesn't allow dogs.
No, parking facilities aren't available at Rio Hotel & Casino, a Destination by Hyatt Hotel.
Yes, Rio Hotel & Casino, a Destination by Hyatt Hotel has a gym.
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