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Summary of reviewsPalms Place Hotel and Spa in Las Vegas offers guests a tranquil and convenient retreat. The location, slightly distanced from the bustling Strip, provides peaceful escapes with stunning views of the city. Notably, the hotel offers easy access to the Strip via public transportation, rideshare or a short drive, along with the added benefit of free parking, making it an ideal choice for visitors with vehicles.
Guests frequently commend the spacious suites, which are well-suited for families and feature modern amenities like kitchenettes, jacuzzis and comfortable furnishings. The rooms are praised for their quietness, cleanliness and beautiful views from balconies, contributing to an overall restful experience.
While the hotel receives mixed feedback regarding cleanliness with some areas needing more attention, many guests find the property to be clean and inviting due to the efforts of diligent housekeepers. The staff at Palms Place is generally recognized for their friendliness and helpfulness, although there are occasional reports of less positive encounters with certain employees.
The spa facilities are a particular highlight with guests enjoying the spa tubs and pleasant pool area. Despite occasional closures, the amenities contribute significantly to a relaxing stay. The well-maintained pool area is also praised for its serene atmosphere, although its limited operating hours have caused some frustration.
One of the standout features of Palms Place is the convenience and free availability of parking, complemented by a commendable valet service. Additionally, many guests find the beds exceptionally comfortable, adding to the overall comfort of their stay.
In summary, Palms Place Hotel and Spa provides a comfortable, peaceful and strategically located option for visitors to Las Vegas with a variety of amenities and standout features that contribute to a valued and enjoyable experience. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Elegance and luxury await at this luxurious Las Vegas hotel. With a variety of suites, sky villas and penthouses, you and your significant other will spend the most memorable and romantic honeymoon experience.
Hotel with Spa
Palms Place Hotel and Spa offers a luxurious spa experience with a variety of treatments and amenities. The spa spans more than 17,000 square feet across three stories.
4-Star Hotel
Palms Place offers stylish suites with modern amenities and stunning views. It features a serene spa, a pool with cabanas, and convenient access to the Palms Casino Resort.
Skyscraper Hotel
Palms Place offers condo-hotel units with great views of the Las Vegas Strip. Its modern design and spa facilities provide a relaxing and luxurious experience.
Hotel near Golf Courses
Casino Hotel
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
StudioThis spacious studio features hardwood and marble floors, Italian linens, two 42-inch plasma TVs and 9-foot ceilings.
One-Bedroom SuiteThis suite features a separate living area with a fireplace and a washer and dryer.
Studio Suite Strip ViewThis studio's standout feature is the spa bath. Offering free toiletries and bathrobes, this studio includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
One Bedroom Suite Strip ViewThe spa bath and fireplace are the special features of this suite. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Studio with Mountain ViewThe unit has 2 beds.
Guest Reviews
7.9
Good
Location
Palms Place Hotel and Spa boasts a location that offers a blend of tranquility and convenience for visitors to Las Vegas. While some guests found it further from the Strip than anticipated, overall, they appreciated its excellent and strategic location. The hotel provides a peaceful retreat from the hustle and bustle of the main attractions, coupling quietness with beautiful views of the Strip. It offers easy access to the Strip via bus stops in front of the hotel, rideshare or a short drive, making it convenient for those with cars, who also benefit from free parking.
Guests highlighted the spacious, well-equipped rooms, complete with kitchenettes, comfortable beds and luxurious showers or whirlpool baths. The hotel also features a small but pleasant pool area, a nice transition to the casino and various amenities like an all-you-can-eat buffet.
The property’s proximity to the city center and many attractions makes it a strategic choice for tourists. For those interested in fitness, there's even a cross fit gym within walking distance. Despite its distance from the main street and some dining options, the overall consensus is that Palms Place Hotel and Spa provides good value for money and a quiet oasis with easy access to the vibrant energy of Las Vegas.
Rooms
At Palms Place Hotel and Spa, guests can expect spacious, well-laid-out suites ideal for families with room sizes being consistently described as large and accommodating. Many reviews highlight the impressive and beautiful views from the balconies, perfect for taking in the Las Vegas strip.
The rooms are noted for their modern amenities, including full kitchens, jacuzzis and comfortable furnishings. The bathrooms are spacious and well-equipped, featuring an array of mirrors and large bathtubs. Most guests find the rooms to be very clean, beautiful and quiet, ensuring a restful stay.
However, there were some mixed experiences with cleanliness with a few reviews mentioning dust on furniture and stains on the upholstery. Despite this, the majority of reviews emphasize the overall cleanliness and comfort of the rooms.
The combination of spacious layouts, well-maintained properties and enriching views provides good value for visitors, making Palms Place Hotel and Spa a solid choice for those looking for comfort and convenience in Las Vegas.
Beds
The beds at Palms Place Hotel and Spa mostly receive high praise from guests for their comfort. Many reviews highlight the beds as being comfortable or extremely comfortable, contributing to a restful night's sleep. Positive remarks also mention the bed and pillows together as being particularly comfortable, some even describing the experience as akin to sleeping like a baby angel. However, there are occasional mentions of beds that were too soft or even described as horrible and uncomfortable. Generally, the spacious, modern rooms with their comfy beds create a pleasing environment for many guests, despite some feedback on room conditions being less favorable.
Cleanliness
Palms Place Hotel and Spa receives mixed feedback regarding its cleanliness. Many reviews highlight the property as being nice, clean and quiet with some guests describing it as very clean, super clean and spacious and even impeccably clean. There are mentions of the property being secure, warm and inviting with immaculate conditions at times, supported by kind housekeepers who contribute to the overall cleanliness.
However, several guests point out areas in need of improvement. Some reviewers noted dusty surfaces, bathrooms requiring more attention and issues with linen changes. Additionally, certain areas like hallways have negative remarks about unpleasant smells. There were sporadic complaints about housekeeping not visiting for consecutive days and overall cleanliness not meeting expectations for a 4-star hotel. Despite these concerns, the positive aspects of cleanliness and the tranquility compared to busier hotels on the Strip stand out in many reviews.
Staff
Palms Place Hotel and Spa receives mixed reviews regarding its staff, reflecting both highly positive and less favorable experiences. The majority of the comments highlight the staff's friendliness, helpfulness and professionalism. Many guests praise the welcoming and accommodating nature of the front desk and the dedication shown by various employees. Specific mentions include the fantastic service provided by the valet staff and the efficiency of room service. Notable individuals, such as Eric the valet driver and Mr. Dominik, were singled out for their efforts, although the latter's willingness to solve customer problems was questioned.
Conversely, some guests had negative encounters, describing certain staff members as unfriendly, unhelpful and occasionally rude. Instances of the front desk staff showing attitude or being incompetent were also reported. Despite these criticisms, the general consensus leans towards a positive experience with many guests expressing satisfaction with the helpful and pleasant demeanor of most employees at Palms Place Hotel and Spa.
Spa
The spa experience at Palms Place Hotel and Spa generally receives positive feedback from guests. The facilities are described as nice with the spa tub being particularly highlighted as the perfect getaway, often fulfilling guests' expectations. Additionally, the pool area is praised for its pleasant atmosphere. Although some guests regret not having enough time to explore the spa more thoroughly, their overall experience tends to be favorable. The room amenities, which include a spa tub, add to the appeal of the accommodations. However, it's worth noting that there are occasional closures of the spa and pool, which can impact guests' plans.
Pool
The pool at Palms Place Hotel and Spa has received numerous commendations for its excellence and overall pleasant environment. Guests have praised the pool area for being very nice and well-maintained, describing it as enjoyable and well-organized. The pool hosts relaxed events that do not attract overwhelming crowds, providing visitors with a serene experience. Additionally, guests appreciated the large hot tub that is available 24 hours and the fantastic hot tub on the 6th floor.
However, the pool's restricted operating hours have been a frequent point of disappointment. Many guests noted that the pool closes as early as 6 PM or 7 PM with limited access times, leading to frustration for those expecting later availability, especially since some were not informed by the listing. There were also instances of the pool being closed unexpectedly due to events or maintenance, further impacting guest experiences. Despite these issues, the pool's aesthetic appeal and amenities generally left a positive impression on those who used it.
Parking
At Palms Place Hotel and Spa, guests generally appreciate the convenience and availability of free parking. Many reviews highlight that parking is just a quick walk from the property, making it easy and convenient. Valet service is also free, which adds to the positive experience for those staying multiple nights. However, some guests found the initial process of figuring out where to park confusing. Overall, the proximity of the parking to the lobby and the fact that it is free are noted as significant advantages.
Yes, Palms Place Hotel and Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Palms Place Hotel and Spa.
No, Palms Place Hotel and Spa doesn't allow dogs.
Yes, parking facilities are available at Palms Place Hotel and Spa.