Hotel Matilde by Grupo Matilde
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Summary of reviewsHotel Matilde by Grupo Matilde is a highly recommended accommodation choice in Las Palmas, celebrated for its strategic central location, modern facilities and exceptional service. The hotel is conveniently situated near popular attractions such as the bustling Las Canteras beach, numerous dining options and public transportation, making it ideal for beach lovers, city explorers and cruise enthusiasts alike. Guests appreciate the beautiful views, especially from the well-maintained rooftop terrace.
Breakfast at Hotel Matilde receives positive feedback for its variety and quality, offering freshly prepared items and healthy options. The efficiency and friendliness of the breakfast staff enhance the overall dining experience and the picturesque rooftop setting adds a special charm. While there are occasional remarks about limited choices for non-meat eaters or the need for more frequent replenishment, the majority of guests find the breakfast satisfying and a great start to their day.
Dinner offerings are not provided on-site, but the hotel's prime location surrounded by numerous affordable restaurants and bars allows guests to enjoy diverse culinary experiences. Recommendations from the commendable reception staff further enhance dining convenience.
The rooms are frequently praised for their comfort, cleanliness and modernity, featuring amenities like air conditioning and mini-fridges. While some rooms may be on the smaller side, especially the bathrooms and lack balconies, the overall comfort, aesthetic appeal and effective soundproofing ensure a pleasant stay. The friendly and efficient cleaning staff contributes significantly to maintaining immaculate conditions throughout the hotel.
The staff at Hotel Matilde consistently receives high praise for their friendliness, helpfulness and professionalism, creating a welcoming and supportive environment that makes guests feel at home. This positive interaction extends from the reception to the cleaning and dining room staff, ensuring memorable stays for travelers.
The hotel offers reliable and fast Wi-Fi with strong connectivity throughout the premises, although some guests mentioned the need to ask for the Wi-Fi code. Overall, the internet service significantly enhances the guest experience with modern amenities like internet TV and Netflix.
Beach lovers will enjoy the hotel’s proximity to Playa de Las Canteras, a well-kept and family-friendly beach just a short walk away. The hotel’s central yet peaceful location provides easy access to the bustling promenade and essential services, making it an excellent value for money.
Parking is well-managed despite the absence of on-site private parking with partnerships offering discounted rates at nearby secure garages. While finding parking can be challenging at times, the hotel's efforts to negotiate special rates and assist guests contribute to a hassle-free experience.
Families find the hotel welcoming with suitable accommodations and amenities such as nearby playgrounds. Although some family rooms can be tight on space, options like the Superior family room offer added comfort. The hotel's child-friendly environment and the stay-free policy for kids under 12 make it a popular choice for family travelers.
In summary, Hotel Matilde by Grupo Matilde stands out for its exceptional cleanliness, friendly staff, modern amenities and strategic location. It provides a pleasant and convenient stay for a diverse range of travelers.
Categories
Breakfast at Hotel Matilde receives positive feedback for its variety and quality, offering freshly prepared items and healthy options. The efficiency and friendliness of the breakfast staff enhance the overall dining experience and the picturesque rooftop setting adds a special charm. While there are occasional remarks about limited choices for non-meat eaters or the need for more frequent replenishment, the majority of guests find the breakfast satisfying and a great start to their day.
Dinner offerings are not provided on-site, but the hotel's prime location surrounded by numerous affordable restaurants and bars allows guests to enjoy diverse culinary experiences. Recommendations from the commendable reception staff further enhance dining convenience.
The rooms are frequently praised for their comfort, cleanliness and modernity, featuring amenities like air conditioning and mini-fridges. While some rooms may be on the smaller side, especially the bathrooms and lack balconies, the overall comfort, aesthetic appeal and effective soundproofing ensure a pleasant stay. The friendly and efficient cleaning staff contributes significantly to maintaining immaculate conditions throughout the hotel.
The staff at Hotel Matilde consistently receives high praise for their friendliness, helpfulness and professionalism, creating a welcoming and supportive environment that makes guests feel at home. This positive interaction extends from the reception to the cleaning and dining room staff, ensuring memorable stays for travelers.
The hotel offers reliable and fast Wi-Fi with strong connectivity throughout the premises, although some guests mentioned the need to ask for the Wi-Fi code. Overall, the internet service significantly enhances the guest experience with modern amenities like internet TV and Netflix.
Beach lovers will enjoy the hotel’s proximity to Playa de Las Canteras, a well-kept and family-friendly beach just a short walk away. The hotel’s central yet peaceful location provides easy access to the bustling promenade and essential services, making it an excellent value for money.
Parking is well-managed despite the absence of on-site private parking with partnerships offering discounted rates at nearby secure garages. While finding parking can be challenging at times, the hotel's efforts to negotiate special rates and assist guests contribute to a hassle-free experience.
Families find the hotel welcoming with suitable accommodations and amenities such as nearby playgrounds. Although some family rooms can be tight on space, options like the Superior family room offer added comfort. The hotel's child-friendly environment and the stay-free policy for kids under 12 make it a popular choice for family travelers.
In summary, Hotel Matilde by Grupo Matilde stands out for its exceptional cleanliness, friendly staff, modern amenities and strategic location. It provides a pleasant and convenient stay for a diverse range of travelers.
Hotel near Golf Courses
Its location in Las Palmas provides convenient access to local golf courses, though specific on-site golf facilities are not featured.
Hotel Taking Steps Towards Sustainability
Hotel Matilde is committed to minimizing its environmental impact by reducing pollution, emissions, and waste. They have implemented insulated window frames with double glazing, energy-efficient light bulbs, hot and cold water pipe insulation, and single-lever mixers in bathrooms. Sensors and timers are used for lighting in public areas.
Dog Friendly Hotel
This hotel is listed as pet-friendly. Its amenities and services make it suitable for guests with dogs.
Business Hotel
Located in Las Palmas de Gran Canaria, this hotel offers modern accommodations and services suitable for business travelers. It provides a convenient location with easy access to local businesses.
3-Star Hotel
Located on Calle Juan Rejón, this hotel offers a comfortable stay with convenient access to local attractions. It provides essential amenities for a pleasant experience.
Hotel near The Beach
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Matilde by Grupo Matilde boasts an exceptional location in Las Palmas, making it a prime choice for travelers seeking convenience and easy access to key areas. Situated centrally, the hotel is just a short walk from the popular Las Canteras beach, known for its sandy shores and bustling promenade filled with shops, restaurants and cafes. Guests can enjoy beautiful views of the port and nearby parks, such as the Castle of Light park, enhancing the overall appeal of the locale.
The proximity to the cruise port and Naviera Armas ferry terminal makes it an ideal spot for cruise enthusiasts. Public transportation is notably convenient with bus stops right outside the hotel, providing easy access to the rest of the city and the historic center. This connectivity allows guests to explore Las Palmas effortlessly.
Hotel Matilde features modern amenities, including a well-maintained rooftop terrace offering panoramic views of the city. The establishment is praised for its cleanliness and comfortable rooms, alongside friendly and attentive staff. Additionally, the hotel's close vicinity to supermarkets, leisure areas and other city attractions ensures that everything guests might need is within walking distance.
Overall, Hotel Matilde’s strategic location, modern facilities and excellent service make it a highly recommended stay for those visiting Las Palmas, whether for beach relaxation, city exploration or embarking on a cruise.
Hotel Matilde by Grupo Matilde has garnered a variety of guest opinions regarding its breakfast offerings. Generally, the breakfast experience is well-received owing to the wide selection and good quality. Numerous reviews commend the breakfast as varied, complete and even exceptional for a hotel of its category. Items such as freshly prepared scrambled and fried eggs, fresh fruit, bread and juices are frequently highlighted. The breakfast buffet is often described as hearty, plentiful and satisfying with many appreciating the healthy options available, including vegetarian-friendly selections.
Guests also note the efficiency and friendliness of the staff, which contributes positively to their breakfast experience. The small breakfast room, requiring scheduled time slots, is a common mention, which while necessary due to space limitations, is managed well by the hotel. The picturesque rooftop terrace offering spectacular views of the port serves as an added charm to the breakfast setting.
However, there are some points of critique. Certain guests feel the breakfast could benefit from greater variety and more frequent replenishment. Specific complaints include the limited choice for non-meat eaters, the lack of traditional pastries and occasional instances of cold or insufficient food. Despite these concerns, the majority find the breakfast to be a great start to the day, reflecting the overall positive atmosphere of Hotel Matilde.
Hotel Matilde by Grupo Matilde is nestled in a quiet location, offering guests a serene environment, yet it is pleasantly surrounded by a multitude of dining options. The area boasts many good, affordable restaurants and bars within walking distance. Guests can enjoy fresh churros or even grab an excellent coffee for just €1.50 at reception.
Travelers rave about the great view from the rooftop terrace, which adds to the hotel's charm. Although the terrace closes at 9 pm and there is no bar or pool on-site, guests appreciate the modern facilities and the proximity to a nearby promenade, featuring numerous dining options ranging from breakfast to dinner by the sea.
The reception staff are commendable for recommending excellent dining venues in the vicinity. Many guests note the variety of restaurants nearby as a highlight, making it convenient to explore different culinary experiences. The hotel’s breakfast receives mixed reviews with some suggesting the buffet could offer more variety.
Overall, while the hotel may lack certain amenities, its location and access to a plethora of bars and restaurants make it an excellent choice for those looking to explore local cuisine without straying far from their accommodations.
Hotel Matilde by Grupo Matilde receives generally favorable reviews regarding its rooms. Guests consistently highlight the comfort, cleanliness and modernity of the accommodations. Many rooms are described as spacious with comfortable beds, clean linens and modern amenities, such as mini fridges and air conditioning. Several rooms offer stunning views of the harbor, city or nearby parks, enhancing the guest experience.
The decor and functionality of the rooms also garner positive remarks with many guests appreciating the practicality and aesthetic appeal of the spaces. Rooms are frequently noted for being well-maintained and tidily cleaned on a daily basis. Soundproofing is another notable feature, contributing to a quiet and peaceful atmosphere despite the hotel’s central location.
However, some guests have remarked on the smaller size of certain rooms and bathrooms, noting a lack of space or a compact design. This seems to be a recurring point, especially for rooms positioned on lower floors or those without balconies. Despite this, the overall consensus is that the small scale of some rooms does not significantly detract from the overall comfort and enjoyment of the stay.
The reception and cleaning staff are often praised for their friendliness and efficiency, further enhancing the positive experience at the hotel. The rooftop terrace, equipped with great views, is another appreciated feature mentioned by several guests.
In summary, Hotel Matilde offers clean, comfortable and well-appointed rooms with modern amenities and good views, albeit with some rooms being on the smaller side. The warm hospitality and effective soundproofing generally ensure a pleasant stay for visitors.
Hotel Matilde by Grupo Matilde consistently earns praise for its comfortable beds, which is a standout feature noted across various guest reviews. Many visitors highlight how cozy and supportive the mattresses are, contributing significantly to their restful stays. Most rooms come equipped with large, plush beds that often earn adjectives like "super comfortable" and "very comfortable." Notably, the bedding quality is often described as high with clean and cozy linens adding to the positive sleeping experience.
However, there are occasional mentions of beds that are either too hard or consist of two single mattresses pushed together, leading to some discomfort. Additionally, sofa beds do not receive favorable comments, often being labeled as uncomfortable. Despite these minor setbacks, the overarching sentiment is that the primary beds, especially in terms of size and comfort, are commendable, making Hotel Matilde a reliable choice for travelers prioritizing a good night's sleep.
The cleanliness of the rooms, combined with the comfortable bedding, further enhances the overall stay experience. Complaints regarding noise and some specific mattress preferences do arise, yet the majority of guest feedback underscores the superior comfort of the beds at Hotel Matilde by Grupo Matilde.
Hotel Matilde by Grupo Matilde excels when it comes to cleanliness, receiving high praise from numerous guests for its immaculate conditions. Visitors consistently commend the hotel as "very clean," with particular emphasis on the spotless rooms and well-maintained facilities. The cleanliness extends across all areas of the hotel, including common spaces and bathrooms, which were often noted as being tidy and devoid of any dirt.
Guests appreciated the thorough daily cleaning service, which included changing towels and maintaining the rooms in pristine condition. Modern furnishings and facilities add to the overall sense of hygiene and comfort. Additionally, the friendly and attentive staff contribute significantly, ensuring a welcoming and clean environment throughout the hotel.
The hotel’s clean and comfortable rooms, coupled with its strategic location, make it an ideal and pleasant stay for travelers. Overall, Hotel Matilde stands out for its exceptional cleanliness, making it a top choice for those who prioritize hygiene during their travels.
Hotel Matilde by Grupo Matilde consistently receives high praise for its staff's outstanding quality. Guests frequently highlight the friendliness, helpfulness and professionalism of the hotel's team. The reception staff, in particular, stands out for their warm welcome and attentiveness, often being described as lovely, kind and accommodating. This level of service extends from the professional front desk personnel to the cleaning and dining room staff, who are equally praised for their courteous and prompt attention to guests' needs.
Morning and evening shifts alike maintain consistent excellence with staff members regularly going above and beyond to ensure a pleasant stay. The staff's genuine friendliness and dedicated customer service create a welcoming and supportive environment, making guests feel at home. Their ability to communicate effectively and provide local advice only adds to the positive experience.
Overall, the attention to detail and commitment to guest satisfaction by the entire team at Hotel Matilde significantly contribute to memorable stays for travelers. The hotel's staff, known for their amiable and attentive demeanor, is a significant factor that guests appreciate and remember fondly.
Hotel Matilde by Grupo Matilde generally receives positive remarks regarding its Wi-Fi service. Guests often highlight its solid connectivity and reliable performance with many stating they encountered no problems or issues during their stay. The Wi-Fi is described as fast, stable and available 24/7, providing a strong and consistent network that extends throughout the hotel, including public areas. Some guests appreciated the modern amenities like internet TV and Netflix, which complement the stable internet connection.
However, a few areas for improvement were noted. Some guests mentioned that Wi-Fi access information was not provided at check-in or in the rooms, requiring them to ask for the code. A few reviews also indicated that the Wi-Fi security rating could be enhanced. Despite these minor setbacks, the overall guest experience with the hotel's Wi-Fi remains largely positive with many guests expressing satisfaction with the service.
Hotel Matilde by Grupo Matilde enjoys a prime location near the famous Playa de Las Canteras. Reviews consistently highlight the hotel's proximity to this beautiful beach with guests noting that it's just a short walk away—often cited as being between 5 to 10 minutes on foot. The beach itself is well-kept and praised for being family-friendly, making it ideal for visitors of all ages.
The hotel is also conveniently situated close to various amenities such as bars, restaurants, shops and public transport, which enhances the overall accessibility and convenience for guests. Many reviews mention the excellent value for money, given its proximity to both the beach and essential services.
Guests appreciate the peaceful yet central location that allows easy access to the bustling promenade and the serene beach setting. The hotel’s close distance to points of interest such as the Poem of the Sea and the port adds to its appeal. Public transport links are frequently mentioned as being excellent, further simplifying travel around the area.
Overall, Hotel Matilde by Grupo Matilde scores high for its strategic location near one of Spain’s most beautiful beaches, making it an excellent choice for beach lovers looking for convenience and value.
Hotel Matilde by Grupo Matilde offers several convenient parking options for its guests despite not having private parking on-site. The hotel has arrangements with nearby secure parking garages, providing guests with a discounted rate of approximately €6 to €9 per day, which are within a short walking distance of the hotel, usually around 2 to 5 minutes. This makes it easier for guests to park their vehicles safely and affordably.
Although some guests noted that parking can be complicated or difficult to find, especially during times of construction or for those unfamiliar with the area, the hotel staff is helpful in assisting with parking arrangements. The partnership with local garages ensures secure underground parking with plenty of spaces available, contributing to a hassle-free experience for visitors with vehicles.
Overall, the parking situation around Hotel Matilde is manageable with the numerous facilities and agreements in place. Guests appreciate the efforts made by the hotel to negotiate special rates and facilitate parking, which enhances the overall convenience of their stay.
Hotel Matilde by Grupo Matilde offers a variety of accommodations suitable for families, making it an appealing option for those traveling with children. The hotel provides different types of family rooms, some of which are noted for their comfort and cleanliness, although a few guests have mentioned that these rooms can be on the smaller side. Despite this, rooms like the Superior family room and room 705 were specifically highlighted for their spaciousness and comfort.
Families have found the hotel to be welcoming with friendly and attentive staff contributing to an enjoyable stay. The hotel is considered child-friendly with amenities such as a nearby playground being a particular highlight for those with young children. Additionally, kids under 12 can stay for free, which can be a significant advantage for family travel.
While the hotel's accessibility can pose some challenges, especially with furniture arrangements in certain rooms, it offers options for people with reduced mobility. However, families may want to double-check the specific room arrangements if accessibility is a priority.
The vicinity of the hotel also enhances its family-friendly appeal with a children's playground right in front of the hotel providing entertainment for young guests. The hotel’s friendly atmosphere and helpful staff make it a good choice for a family-oriented stay.
Hotel Matilde by Grupo Matilde offers a delightful stay that goes beyond typical expectations for a three-star establishment. Guests consistently appreciate its quiet and convenient location, making it an excellent base for exploration. The hotel boasts modern and clean rooms with soundproofing that ensures a peaceful environment. Reviewers frequently praise the friendly and attentive staff, who contribute significantly to the overall positive experience.
The breakfast, though modest in size, garners high praise for being equivalent to a four-star offering. Whether for short stays or longer visits, the hotel provides impressive value for money. Despite the absence of amenities like a bar or pool, which are typical for higher-starred hotels, guests find the price-performance ratio to be very good.
Overall, while modest and simple, Hotel Matilde exceeds expectations for a three-star rating with several guests suggesting it feels more like a four-star accommodation. Its clean, functional and welcoming environment makes it a commendable choice for travelers seeking excellent service and comfort without the lavish frills.
Hotel Matilde by Grupo Matilde emerges as a prime choice for business travelers seeking to blend work with pleasure. Many reviews highlight its suitability for business trips, citing the presence of a business center equipped with basic yet essential equipment and services. Located just an eight-minute walk from Playa de Las Canteras, the hotel offers a quiet environment ideal for focused work.
The staff at Hotel Matilde receive commendations for their exceptional service, providing directions, bus information and maintaining a smooth 24-hour registration process. Guests appreciate the helpfulness of the personnel, particularly in meeting the needs of business travelers. Additionally, the hotel is well-connected with public transport, making commuting straightforward and efficient.
Rooms are noted for their comfort and suitability for business stays, featuring good desks and reliable high-speed wifi, which is pertinent for conducting work affairs. The hotel also offers good value, being centrally located and providing excellent connectivity. This makes it a solid choice for business trips or brief stays where convenience and functionality are priorities.
While breakfast is remarked to be quite okay, it's the overall environment and support for business activities that truly stand out, making Hotel Matilde a great business hotel tailored to meet the expectations of working professionals.
Hotel Matilde by Grupo Matilde receives mixed reviews regarding its accessibility features for guests with disabilities. On the positive side, the hotel's location is praised for its proximity to Playa de las Canteras, just an 8-minute walk away and its central position close to amenities and public transport links. Guests appreciate having a bus stop right outside the hotel, making it convenient for those relying on public transportation.
The hotel offers good accessibility with features like wheelchair-friendly entrances, toilets with bars on both sides and bathrooms equipped with foldable seats. The whole facility is described as well accessible, making it suitable for guests with varied mobility needs. The availability of easy access to the highway and good public transport connections further enhances its convenience.
However, there are some areas that need improvement. Despite claims of being wheelchair accessible, some guests noted difficulties with shower access using a wheelchair. Additionally, the hotel only has one elevator, which was out of service for a couple of days during some visitors' stays, causing significant inconvenience. There is also feedback about a lack of assistance for handicapped guests and some overall accessibility issues within the hotel.
In summary, Hotel Matilde by Grupo Matilde is largely accessible and centrally located with numerous positive features for guests with disabilities, but it occasionally faces issues that can impact the overall experience.
Location Show Map
Location
The proximity to the cruise port and Naviera Armas ferry terminal makes it an ideal spot for cruise enthusiasts. Public transportation is notably convenient with bus stops right outside the hotel, providing easy access to the rest of the city and the historic center. This connectivity allows guests to explore Las Palmas effortlessly.
Hotel Matilde features modern amenities, including a well-maintained rooftop terrace offering panoramic views of the city. The establishment is praised for its cleanliness and comfortable rooms, alongside friendly and attentive staff. Additionally, the hotel's close vicinity to supermarkets, leisure areas and other city attractions ensures that everything guests might need is within walking distance.
Overall, Hotel Matilde’s strategic location, modern facilities and excellent service make it a highly recommended stay for those visiting Las Palmas, whether for beach relaxation, city exploration or embarking on a cruise.
Breakfast
Guests also note the efficiency and friendliness of the staff, which contributes positively to their breakfast experience. The small breakfast room, requiring scheduled time slots, is a common mention, which while necessary due to space limitations, is managed well by the hotel. The picturesque rooftop terrace offering spectacular views of the port serves as an added charm to the breakfast setting.
However, there are some points of critique. Certain guests feel the breakfast could benefit from greater variety and more frequent replenishment. Specific complaints include the limited choice for non-meat eaters, the lack of traditional pastries and occasional instances of cold or insufficient food. Despite these concerns, the majority find the breakfast to be a great start to the day, reflecting the overall positive atmosphere of Hotel Matilde.
Dinner
Travelers rave about the great view from the rooftop terrace, which adds to the hotel's charm. Although the terrace closes at 9 pm and there is no bar or pool on-site, guests appreciate the modern facilities and the proximity to a nearby promenade, featuring numerous dining options ranging from breakfast to dinner by the sea.
The reception staff are commendable for recommending excellent dining venues in the vicinity. Many guests note the variety of restaurants nearby as a highlight, making it convenient to explore different culinary experiences. The hotel’s breakfast receives mixed reviews with some suggesting the buffet could offer more variety.
Overall, while the hotel may lack certain amenities, its location and access to a plethora of bars and restaurants make it an excellent choice for those looking to explore local cuisine without straying far from their accommodations.
Rooms
The decor and functionality of the rooms also garner positive remarks with many guests appreciating the practicality and aesthetic appeal of the spaces. Rooms are frequently noted for being well-maintained and tidily cleaned on a daily basis. Soundproofing is another notable feature, contributing to a quiet and peaceful atmosphere despite the hotel’s central location.
However, some guests have remarked on the smaller size of certain rooms and bathrooms, noting a lack of space or a compact design. This seems to be a recurring point, especially for rooms positioned on lower floors or those without balconies. Despite this, the overall consensus is that the small scale of some rooms does not significantly detract from the overall comfort and enjoyment of the stay.
The reception and cleaning staff are often praised for their friendliness and efficiency, further enhancing the positive experience at the hotel. The rooftop terrace, equipped with great views, is another appreciated feature mentioned by several guests.
In summary, Hotel Matilde offers clean, comfortable and well-appointed rooms with modern amenities and good views, albeit with some rooms being on the smaller side. The warm hospitality and effective soundproofing generally ensure a pleasant stay for visitors.
Beds
However, there are occasional mentions of beds that are either too hard or consist of two single mattresses pushed together, leading to some discomfort. Additionally, sofa beds do not receive favorable comments, often being labeled as uncomfortable. Despite these minor setbacks, the overarching sentiment is that the primary beds, especially in terms of size and comfort, are commendable, making Hotel Matilde a reliable choice for travelers prioritizing a good night's sleep.
The cleanliness of the rooms, combined with the comfortable bedding, further enhances the overall stay experience. Complaints regarding noise and some specific mattress preferences do arise, yet the majority of guest feedback underscores the superior comfort of the beds at Hotel Matilde by Grupo Matilde.
Cleanliness
Guests appreciated the thorough daily cleaning service, which included changing towels and maintaining the rooms in pristine condition. Modern furnishings and facilities add to the overall sense of hygiene and comfort. Additionally, the friendly and attentive staff contribute significantly, ensuring a welcoming and clean environment throughout the hotel.
The hotel’s clean and comfortable rooms, coupled with its strategic location, make it an ideal and pleasant stay for travelers. Overall, Hotel Matilde stands out for its exceptional cleanliness, making it a top choice for those who prioritize hygiene during their travels.
Staff
Morning and evening shifts alike maintain consistent excellence with staff members regularly going above and beyond to ensure a pleasant stay. The staff's genuine friendliness and dedicated customer service create a welcoming and supportive environment, making guests feel at home. Their ability to communicate effectively and provide local advice only adds to the positive experience.
Overall, the attention to detail and commitment to guest satisfaction by the entire team at Hotel Matilde significantly contribute to memorable stays for travelers. The hotel's staff, known for their amiable and attentive demeanor, is a significant factor that guests appreciate and remember fondly.
Wi-Fi
However, a few areas for improvement were noted. Some guests mentioned that Wi-Fi access information was not provided at check-in or in the rooms, requiring them to ask for the code. A few reviews also indicated that the Wi-Fi security rating could be enhanced. Despite these minor setbacks, the overall guest experience with the hotel's Wi-Fi remains largely positive with many guests expressing satisfaction with the service.
Beach
The hotel is also conveniently situated close to various amenities such as bars, restaurants, shops and public transport, which enhances the overall accessibility and convenience for guests. Many reviews mention the excellent value for money, given its proximity to both the beach and essential services.
Guests appreciate the peaceful yet central location that allows easy access to the bustling promenade and the serene beach setting. The hotel’s close distance to points of interest such as the Poem of the Sea and the port adds to its appeal. Public transport links are frequently mentioned as being excellent, further simplifying travel around the area.
Overall, Hotel Matilde by Grupo Matilde scores high for its strategic location near one of Spain’s most beautiful beaches, making it an excellent choice for beach lovers looking for convenience and value.
Parking
Although some guests noted that parking can be complicated or difficult to find, especially during times of construction or for those unfamiliar with the area, the hotel staff is helpful in assisting with parking arrangements. The partnership with local garages ensures secure underground parking with plenty of spaces available, contributing to a hassle-free experience for visitors with vehicles.
Overall, the parking situation around Hotel Matilde is manageable with the numerous facilities and agreements in place. Guests appreciate the efforts made by the hotel to negotiate special rates and facilitate parking, which enhances the overall convenience of their stay.
Family
Families have found the hotel to be welcoming with friendly and attentive staff contributing to an enjoyable stay. The hotel is considered child-friendly with amenities such as a nearby playground being a particular highlight for those with young children. Additionally, kids under 12 can stay for free, which can be a significant advantage for family travel.
While the hotel's accessibility can pose some challenges, especially with furniture arrangements in certain rooms, it offers options for people with reduced mobility. However, families may want to double-check the specific room arrangements if accessibility is a priority.
The vicinity of the hotel also enhances its family-friendly appeal with a children's playground right in front of the hotel providing entertainment for young guests. The hotel’s friendly atmosphere and helpful staff make it a good choice for a family-oriented stay.
3 Star
The breakfast, though modest in size, garners high praise for being equivalent to a four-star offering. Whether for short stays or longer visits, the hotel provides impressive value for money. Despite the absence of amenities like a bar or pool, which are typical for higher-starred hotels, guests find the price-performance ratio to be very good.
Overall, while modest and simple, Hotel Matilde exceeds expectations for a three-star rating with several guests suggesting it feels more like a four-star accommodation. Its clean, functional and welcoming environment makes it a commendable choice for travelers seeking excellent service and comfort without the lavish frills.
Business
The staff at Hotel Matilde receive commendations for their exceptional service, providing directions, bus information and maintaining a smooth 24-hour registration process. Guests appreciate the helpfulness of the personnel, particularly in meeting the needs of business travelers. Additionally, the hotel is well-connected with public transport, making commuting straightforward and efficient.
Rooms are noted for their comfort and suitability for business stays, featuring good desks and reliable high-speed wifi, which is pertinent for conducting work affairs. The hotel also offers good value, being centrally located and providing excellent connectivity. This makes it a solid choice for business trips or brief stays where convenience and functionality are priorities.
While breakfast is remarked to be quite okay, it's the overall environment and support for business activities that truly stand out, making Hotel Matilde a great business hotel tailored to meet the expectations of working professionals.
Accessible
The hotel offers good accessibility with features like wheelchair-friendly entrances, toilets with bars on both sides and bathrooms equipped with foldable seats. The whole facility is described as well accessible, making it suitable for guests with varied mobility needs. The availability of easy access to the highway and good public transport connections further enhances its convenience.
However, there are some areas that need improvement. Despite claims of being wheelchair accessible, some guests noted difficulties with shower access using a wheelchair. Additionally, the hotel only has one elevator, which was out of service for a couple of days during some visitors' stays, causing significant inconvenience. There is also feedback about a lack of assistance for handicapped guests and some overall accessibility issues within the hotel.
In summary, Hotel Matilde by Grupo Matilde is largely accessible and centrally located with numerous positive features for guests with disabilities, but it occasionally faces issues that can impact the overall experience.
No, Hotel Matilde by Grupo Matilde doesn't have any pool.
No, a spa isn't available at Hotel Matilde by Grupo Matilde.
Yes, Hotel Matilde by Grupo Matilde welcomes dogs.
Yes, parking facilities are available at Hotel Matilde by Grupo Matilde.
No, Hotel Matilde by Grupo Matilde doesn't have a gym.
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